What users are saying about
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Top Rated
234 Ratings
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Top Rated
2669 Ratings

Anaplan

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Top Rated
234 Ratings
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Score 8.8 out of 100

Salesforce

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Top Rated
2669 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Anaplan

Anaplan is great for collaborative planning and complex business models that require frequent updates and quick feedback. Ease of use, ease of development, deployment & maintenance accelerates business adoptionIt's not a great reporting or analytics tool. Limited model sizes limit the capability to capture large data sets and need for Data Warehouse for plan over plan & historic analysis and reporting
Rama Narravula | TrustRadius Reviewer

Salesforce

I think that maybe it is too much for a small organization, where the cost can be a problem. But is really flexible through its API, so a balance needs to be made when weighing pros and cons.Also, if you are thinking of extending the capabilities like us using its platform, be aware that Salesforce developers are not easy to find, and they are very costly. Consider an alternative or think about extending it outside the system.It is well suited for mid to big companies that need to manage a sales team, territories, permissions at data level, etc. It is very configurable but can have a steep learning curve for some people, and it is very recommendable to have at least one team member certified in Salesforce Administration.
Sebastian Pereira | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Anaplan
7.7
Salesforce
Customizable dashboards
Anaplan
7.7
Salesforce

Report Output and Scheduling

Anaplan
8.4
Salesforce
Publish to PDF
Anaplan
8.8
Salesforce
Report Versioning
Anaplan
8.5
Salesforce
Report Delivery Scheduling
Anaplan
7.7
Salesforce

Access Control and Security

Anaplan
9.1
Salesforce
Role-Based Security Model
Anaplan
9.1
Salesforce

Mobile Capabilities

Anaplan
7.3
Salesforce
Responsive Design for Web Access
Anaplan
8.3
Salesforce
Dedicated iOS Application
Anaplan
6.7
Salesforce
Dedicated Android Application
Anaplan
7.3
Salesforce
Dashboard / Report / Visualization Interactivity on Mobile
Anaplan
6.8
Salesforce

Budgeting, Planning, and Forecasting

Anaplan
8.7
Salesforce
Long-term financial planning
Anaplan
8.3
Salesforce
Financial budgeting
Anaplan
8.9
Salesforce
Forecasting
Anaplan
8.8
Salesforce
Scenario modeling
Anaplan
9.0
Salesforce
Management reporting
Anaplan
8.6
Salesforce

Consolidation and Close

Anaplan
7.2
Salesforce
Financial data consolidation
Anaplan
8.4
Salesforce
Journal entries and reports
Anaplan
7.9
Salesforce
Multi-currency management
Anaplan
6.2
Salesforce
Intercompany Eliminations
Anaplan
6.0
Salesforce
Minority Ownership
Anaplan
6.0
Salesforce
Local and consolidated reporting
Anaplan
8.3
Salesforce
Detailed Audit Trails
Anaplan
7.6
Salesforce

Financial Reporting and Compliance

Anaplan
8.5
Salesforce
Financial Statement Reporting
Anaplan
9.0
Salesforce
Management Reporting
Anaplan
8.7
Salesforce
Excel-based Reporting
Anaplan
7.4
Salesforce
Automated board and financial reporting
Anaplan
9.0
Salesforce

Analytics

Anaplan
8.3
Salesforce
Personalized dashboards
Anaplan
9.0
Salesforce
Color-coded scorecards
Anaplan
8.3
Salesforce
KPIs
Anaplan
8.0
Salesforce
Cost and profitability analysis
Anaplan
8.6
Salesforce
Key Performance Indicator setting
Anaplan
8.7
Salesforce
Benchmarking with external data
Anaplan
7.0
Salesforce

Integration

Anaplan
8.3
Salesforce
Flat file integration
Anaplan
8.5
Salesforce
Excel data integration
Anaplan
8.0
Salesforce
Direct links to 3rd-party data sources
Anaplan
8.5
Salesforce

Sales Force Automation

Anaplan
Salesforce
7.3
Customer data management / contact management
Anaplan
Salesforce
8.1
Workflow management
Anaplan
Salesforce
7.2
Territory management
Anaplan
Salesforce
7.0
Opportunity management
Anaplan
Salesforce
7.8
Integration with email client (e.g., Outlook or Gmail)
Anaplan
Salesforce
7.4
Contract management
Anaplan
Salesforce
7.1
Quote & order management
Anaplan
Salesforce
6.5
Interaction tracking
Anaplan
Salesforce
7.6
Channel / partner relationship management
Anaplan
Salesforce
6.6

Customer Service & Support

Anaplan
Salesforce
8.5
Case management
Anaplan
Salesforce
9.0
Call center management
Anaplan
Salesforce
8.4
Help desk management
Anaplan
Salesforce
8.3

Marketing Automation

Anaplan
Salesforce
7.2
Lead management
Anaplan
Salesforce
7.5
Email marketing
Anaplan
Salesforce
6.9

CRM Project Management

Anaplan
Salesforce
7.3
Task management
Anaplan
Salesforce
7.3
Billing and invoicing management
Anaplan
Salesforce
6.7
Reporting
Anaplan
Salesforce
7.8

CRM Reporting & Analytics

Anaplan
Salesforce
8.0
Forecasting
Anaplan
Salesforce
7.5
Pipeline visualization
Anaplan
Salesforce
8.1
Customizable reports
Anaplan
Salesforce
8.3

Customization

Anaplan
Salesforce
7.5
Custom fields
Anaplan
Salesforce
7.8
Custom objects
Anaplan
Salesforce
7.7
Scripting environment
Anaplan
Salesforce
7.0
API for custom integration
Anaplan
Salesforce
7.5

Security

Anaplan
Salesforce
7.9
Single sign-on capability
Anaplan
Salesforce
7.6
Role-based user permissions
Anaplan
Salesforce
8.1

Social CRM

Anaplan
Salesforce
6.8
Social data
Anaplan
Salesforce
7.0
Social engagement
Anaplan
Salesforce
6.7

Integrations with 3rd-party Software

Anaplan
Salesforce
6.9
Marketing automation
Anaplan
Salesforce
7.3
Compensation management
Anaplan
Salesforce
6.5

Platform

Anaplan
Salesforce
7.4
Mobile access
Anaplan
Salesforce
7.4

Pros

Anaplan

  • Allows the business to link different planning streams into one place
  • Gives users a single source to view data, no more comparing offline templates in excel
  • Intuitive new UX that allows us to be more customizable when tailoring to needs of end-users
Scott Eckman | TrustRadius Reviewer

Salesforce

  • Salesforce handles searches extremely well. Many users have described it as Google for all your work stuff. The trick is to get all of your data onto the platform, but once that is done the magic of its relational database becomes invaluable.
  • Development on the Salesforce platform is very painless and easy to implement. The learning curve is not steep and the coding requirements are minimal. Their motto is "clicks not code" and that becomes very evident once you start using it.
  • The adaptability of the platform to any business and any aspect of the business makes it a no-brainer if you can afford the licensing costs. Once you realize that its powers go beyond CRM then the sky is the limit, assuming you can afford the licensing. But the benefits far outweigh the costs.
Anonymous | TrustRadius Reviewer

Cons

Anaplan

  • Enablement -- Anaplan should invest more in both its training capability and training content. Anaplan is not the most difficult tool to learn, but having more foundation in this area would make the ramp-up process significantly easier
  • Storage -- Anaplan is not a data warehouse. This is understandable given data warehousing is not their primary value proposition, but many times we run close to the storage limits of Anaplan, and it would be great if Anaplan had different storage size options for its workspaces.
  • User Interface -- Anaplan's user interface could be streamlined and improved to become more intuitive and accommodate more shortcut keys.
Matthew Kuo | TrustRadius Reviewer

Salesforce

  • Salesforce is way, way, way too expensive!
  • Salesforce customer support is horrible. Imagine trying to get support from a used car salesman. You get the idea. And your salesforce rep seems to change every 3 months.
  • Some basic reports to help sales and very difficult to generate, especially when you want a report that includes contacts and leads in one report
  • Salesforce takes way too much time and effort to administer, troubleshoot and use. Other software like Google Sheets, Google Slides, and Google Drive are so much easier by comparison. I would like to see Google get into the CRM business so we would have a better option than Salesforce.com
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Anaplan

Anaplan 8.2
Based on 3 answers
I don't think we could function without the collaboration capabilities built into Anaplan that replaced disparate Excel files in the workforce planning model
Joe Bradbury | TrustRadius Reviewer

Salesforce

Salesforce 10.0
Based on 48 answers
While it's not perfect and can be overly complicated at times, there is not another solution out there that can do what it does. To get the same functionality you would need numerous disparate tools to match the amount of functionality Salesforce has. Having it all aggregated on one platform makes the complicated parts far more bearable
John Cupoli | TrustRadius Reviewer

Usability

Anaplan

Anaplan 8.2
Based on 2 answers
There is a dependency in this rating - in that I find Anaplan extremely easy to use, but I've spent the necessary time developing a strong understanding of the platform. Once you understand how to use it, the platform is flexible, easy to use, and fun to use.
Chris Friederich | TrustRadius Reviewer

Salesforce

Salesforce 6.6
Based on 42 answers
Salesforce is like a bucket of legos. Everyone gets the same bucket, but can build anything you want out of it. I've worked on Salesforce instances for: construction, non-profits, job training, music industries, medical insurance, medical billing, paid parking, and international medical diagnostic companies.
Kyle Dugger | TrustRadius Reviewer

Reliability and Availability

Anaplan

Anaplan 10.0
Based on 2 answers
In nearly 3 years, I have only had 1 issue of being unable to access my model for an unplanned maintenance. Even planned maintenance windows are handled during low traffic hours on the weekend.
Joe Bradbury | TrustRadius Reviewer

Salesforce

Salesforce 9.8
Based on 27 answers
All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years. Accordingly, I only recall our instance of Salesforce having one unscheduled, brief down time over 6 years. I can't remember for sure, but it may have been due to our Internet Service Provider (ISP) versus Salesforce itself. Also, Salesforce does it's best to keep customers in the loop:

Trust.salesforce.com is the salesforce.com community's home for real-time information on system performance and security. On this site you'll find:

Live and historical data on system performance
Up-to-the minute information on planned maintenance
Phishing, malicious software and social engineering threats
Best security practices for your organization
Information on how we safeguard your data
Rob Gottschalk | TrustRadius Reviewer

Performance

Anaplan

Anaplan 9.0
Based on 2 answers
Everything is calculated in memory in the cloud. It's nearly instantaneous updates when you make changes. The only time things get a little slow is when you have a massive model with very intricate calculations...but "slow" for Anaplan is not what I would call "slow" for something like Hyperion. We used to have Hyperion calcs that ran for 60 mins before you could use data. The equivalent would be 60 seconds in Anaplan.
Joe Bradbury | TrustRadius Reviewer

Salesforce

Salesforce 9.0
Based on 18 answers
For a SaaS provider, I'd rate their performance to be one of the best. At times, reporting tends to slow down if the data set is very large, which is the case in any system. But, that's a very rare phenomenon
Anonymous | TrustRadius Reviewer

Support Rating

Anaplan

Anaplan 9.1
Based on 5 answers
I feel like the support team is a little lacking in product knowledge. Several times I have contacted them to get help, and ended up finding a solution to my own problem before the team could get back to me with anything useful. I have also submitted a few bugs, and never got updates to when they were fixed in later releases.
Joe Bradbury | TrustRadius Reviewer

Salesforce

Salesforce 6.0
Based on 39 answers
It usually takes time to get escalated (a couple of days) and the first level of support is not good at all, most of their responses are from a script and sometimes they don't even know what they're saying. We're 3 experienced people supporting our instance, so when we go to support is because we really need it and it's something we cannot take care ourselves.
Anonymous | TrustRadius Reviewer

In-Person Training

Anaplan

Anaplan 3.0
Based on 1 answer
The in-person training is simply not worth the cost. After a few weeks of playing in Anaplan, I went to the basic training and knew more than the person teaching it. a year down the road, I was the first person to complete the advance training, and again could have been teaching the class better than the person running the session. Spend some time on your own trying out different things and you will get all the understanding you need to be successful.
Joe Bradbury | TrustRadius Reviewer

Salesforce

Salesforce 7.9
Based on 11 answers
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
Anonymous | TrustRadius Reviewer

Online Training

Anaplan

Anaplan 5.0
Based on 1 answer
I'm giving this a 5 simply for the anapedia outline of calculations. The online videos and trainings leave a lot to be desired, but having anapedia around to help you understand calculations has been helpful. The drawback to anapedia is the depth they go into for calculations, it is lackluster at times. Because of that, I have been working through a much more in-depth look at each calculation on my website for users to reference: http://www.anaplanguru.com/formulas/
Joe Bradbury | TrustRadius Reviewer

Salesforce

Salesforce 9.1
Based on 15 answers
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
Anonymous | TrustRadius Reviewer

Implementation Rating

Anaplan

Anaplan 6.7
Based on 24 answers
Agile methodology and breaking the work down into sprints was very helpful. Implementation required a deeper dive into our data than expected for the consultants to be able to construct the data model. But once it was in place, the focus on knowledge transfer enabled us to be able to use the product effectively after the team rolled off.
Steve Ridgley | TrustRadius Reviewer

Salesforce

Salesforce 9.4
Based on 16 answers
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Anaplan

During the selection process at the end of 2012, we were thinking of Excel as the main tool, or an in-house software built by ourselves, however, this would have taken us ages, so we checked what is available on the market. Anaplan was a small start-up at that time, but it helped us to ensure we can customize the software to our needs.
Szilvia Havasreti | TrustRadius Reviewer

Salesforce

The biggest advantage with Salesforce is likely the biggest detractor as well. It is largely a blank slate. The system is not customized to any one business or industry out of the box. You have to design everything - which is great if you are looking for a highly customized system, but very difficult for small or even medium sized firms without help from a 3rd party. We developed everything 100% in house. It has been quite a learning curve, but ultimately we preferred this method to farming out the work.
Jeff Fralick | TrustRadius Reviewer

Scalability

Anaplan

Anaplan 7.0
Based on 1 answer
It's going to handle most of what you can throw at it. The problem lies in the sparsity of some datasets. When you have over 5ish dimensions of sparse data, the size of the model gets bloated for not much value. In several cases, I have had to adapt my model to account for sparsity in a way that minimized use of space, but also made interacting with the data more cumbersome.
Joe Bradbury | TrustRadius Reviewer

Salesforce

Salesforce 10.0
Based on 2 answers
I've worked with Salesforce since 2001 in companies ranging from 4 to hundreds of sales people and the system has been able to scale and perhaps more importantly expand (functionally) to the needs of larger organizations. In fact in my previous company, as a provider of a solution that integrated with Salesforce, we had customers that had thousands of sales people using Salesforce.
Anonymous | TrustRadius Reviewer

Return on Investment

Anaplan

  • Anaplan has been good to plan future fiscal years, by doing the planning in here and seeing the financial impact certain variables can produce it is easier to make decisions within the company such as hiring, eliminating certain costs etc., to achieve the financial results as set in the company goals.
  • Dashboards have been really helpful for the financial executives as very specific data can be analysed and presented in the dashboards focused to specific financial teams, so it is easier to see the actual results and forecasts.
  • On the negative side, since Anaplan is a complex tool to handle, it is better to have a dedicated resource or resources to the handling in Anplan. Regular business analysts could not handle their regular tasks and doing complex configurations in Anaplan without the help of well trained Anaplan resources, extra dedicated resources are needed to work with Anaplan.
Anonymous | TrustRadius Reviewer

Salesforce

  • It's impossible to calculate an exact ROI because of the nature for which we use Salesforce. However, it has made reporting on income incredibly easy. I can pull reports on board member donations, or foundations, or corporate money. This allows us to see how our new strategies and campaigns are performing and adjust accordingly.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Anaplan

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Anaplan Editions & Modules

Additional Pricing Details

Salesforce

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Editions & Modules

Edition
Essentials$25.001
Professional$100.001
Enterprise$175.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Anaplan
8.8
Salesforce
8.1

Likelihood to Renew

Anaplan
8.2
Salesforce
10.0

Usability

Anaplan
8.2
Salesforce
6.6

Reliability and Availability

Anaplan
10.0
Salesforce
9.8

Performance

Anaplan
9.0
Salesforce
9.0

Support Rating

Anaplan
9.1
Salesforce
6.0

In-Person Training

Anaplan
3.0
Salesforce
7.9

Online Training

Anaplan
5.0
Salesforce
9.1

Implementation Rating

Anaplan
6.7
Salesforce
9.4

Scalability

Anaplan
7.0
Salesforce
10.0

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