Anaplan vs Salesforce

• Allows the business to link different planning streams into one place
• Gives users a single source to view data, no more comparing offline templates in excel
• Intuitive new UX that allows us to be more customizable when tailoring to needs of end-users

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• Salesforce handles searches extremely well. Many users have described it as Google for all your work stuff. The trick is to get all of your data onto the platform, but once that is done the magic of its relational database becomes invaluable.
• Development on the Salesforce platform is very painless and easy to implement. The learning curve is not steep and the coding requirements are minimal. Their motto is "clicks not code" and that becomes very evident once you start using it.
• The adaptability of the platform to any business and any aspect of the business makes it a no-brainer if you can afford the licensing costs. Once you realize that its powers go beyond CRM then the sky is the limit, assuming you can afford the licensing. But the benefits far outweigh the costs.

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• Enablement -- Anaplan should invest more in both its training capability and training content. Anaplan is not the most difficult tool to learn, but having more foundation in this area would make the ramp-up process significantly easier
• Storage -- Anaplan is not a data warehouse. This is understandable given data warehousing is not their primary value proposition, but many times we run close to the storage limits of Anaplan, and it would be great if Anaplan had different storage size options for its workspaces.
• User Interface -- Anaplan's user interface could be streamlined and improved to become more intuitive and accommodate more shortcut keys.

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• Salesforce is way, way, way too expensive!
• Salesforce customer support is horrible. Imagine trying to get support from a used car salesman. You get the idea. And your salesforce rep seems to change every 3 months.
• Some basic reports to help sales and very difficult to generate, especially when you want a report that includes contacts and leads in one report
• Salesforce takes way too much time and effort to administer, troubleshoot and use. Other software like Google Sheets, Google Slides, and Google Drive are so much easier by comparison. I would like to see Google get into the CRM business so we would have a better option than Salesforce.com

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• Anaplan has been good to plan future fiscal years, by doing the planning in here and seeing the financial impact certain variables can produce it is easier to make decisions within the company such as hiring, eliminating certain costs etc., to achieve the financial results as set in the company goals.
• Dashboards have been really helpful for the financial executives as very specific data can be analysed and presented in the dashboards focused to specific financial teams, so it is easier to see the actual results and forecasts.
• On the negative side, since Anaplan is a complex tool to handle, it is better to have a dedicated resource or resources to the handling in Anplan. Regular business analysts could not handle their regular tasks and doing complex configurations in Anaplan without the help of well trained Anaplan resources, extra dedicated resources are needed to work with Anaplan.

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• It's impossible to calculate an exact ROI because of the nature for which we use Salesforce. However, it has made reporting on income incredibly easy. I can pull reports on board member donations, or foundations, or corporate money. This allows us to see how our new strategies and campaigns are performing and adjust accordingly.

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