What users are saying about

Apple iCloud

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379 Ratings

Dropbox Business

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Top Rated
450 Ratings

Apple iCloud

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379 Ratings
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Score 7.9 out of 101

Dropbox Business

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Top Rated
450 Ratings
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Score 8.4 out of 101

Add comparison

Likelihood to Recommend

Apple iCloud

iCloud is at its best when a single user has multiple devices and uses the same apps on all or most of those devices. Keynote, Pages, IA Writer, MindNode, and other "fully integrated with iCloud" apps are great examples of how easy it can be.It's less compelling when multiple users need a shared file repository — we just use Dropbox in that situation, and it's a good compliment.It's also less valuable when the apps being used don't directly integrate with iCloud. The valuable cross-OS integration when switching from Mac to iOS and back is much clunkier in those situations. Kick the tires using the free iCloud features before depending too heavily on it.
Jeff Eaton profile photo

Dropbox Business

Dropbox is well known in the cloud storage industry. It has been around for years and has a relatively good reputation. The interface is easy to use and it makes sharing files relatively painless. The price point for the business version may be too high for small businesses, so they may want to consider a different version or competitive pricing with products like GoogleDrive or OneDrive.
Justin Roodman profile photo

Feature Rating Comparison

File Sharing & Management

Apple iCloud
7.9
Dropbox Business
8.3
Versioning
Apple iCloud
7.4
Dropbox Business
8.2
Video files
Apple iCloud
8.0
Dropbox Business
8.5
Audio files
Apple iCloud
8.0
Dropbox Business
8.5
Document collaboration
Apple iCloud
7.2
Dropbox Business
7.6
Access control
Apple iCloud
7.5
Dropbox Business
8.8
File search
Apple iCloud
8.0
Dropbox Business
8.1
Device sync
Apple iCloud
9.0
Dropbox Business
8.6

Cloud Storage Security & Administration

Apple iCloud
7.9
Dropbox Business
8.7
User and role management
Apple iCloud
7.7
Dropbox Business
8.7
File organization
Apple iCloud
7.9
Dropbox Business
8.8
Device management
Apple iCloud
8.1
Dropbox Business
8.6

Cloud Storage Platform

Apple iCloud
8.3
Dropbox Business
9.1
Performance
Apple iCloud
8.4
Dropbox Business
9.1
Reliability
Apple iCloud
8.8
Dropbox Business
9.2
Storage Reports
Apple iCloud
7.6
Dropbox Business
8.9

Pros

  • Convenient! So easy to access files anywhere!
  • Affordable. iCloud is a very competitively priced cloud service.
  • Speed. I don't have any issues with load time—all my files are right there, right away.
Emily Hammell profile photo
  • Cloud storage of large files. Makes for easy sharing and downloading.
  • Activity tracking allows us to see when files were downloaded and by which users.
  • Able to sync files across devices, so when updates are made they can be pushed to desktop, laptop, etc.
Justin Roodman profile photo

Cons

  • My biggest gripe is the difficulty of resetting your password. More on this later in the review.
  • More data could be provided for free (Apple gives you 5G, Google gives you 15G)
  • Customer support is basically non-existent.
Michael Timms profile photo
  • If you sign up to Business Advanced plan with unlimited storage you still start out with 3TB of storage. You must ask support to increase your current limit before hitting 3TB to take advantage of the extra storage.
  • Editing files with their Office 365 integration requires purchasing a separate license for the 365 software.
  • Minimum business package requires three licenses. Dropbox is already the more expensive option compared to GoogleDrive and OneDrive and this may not work for small businesses.
Justin Roodman profile photo

Likelihood to Renew

Apple iCloud9.4
Based on 3 answers
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
No photo available
Dropbox Business5.2
Based on 4 answers
System is very easy to use as files sync to users computers - looks just like browsing through Windows.
No photo available

Usability

Apple iCloud8.7
Based on 18 answers
These are the reasons why I really enjoy Apple iCloud:
  • Cross device ease of use
  • The ability to easily monitor the amount of space used
  • Extremely easy to upload documents and pictures
  • It is able to be accessed from a browser, which means that it can be accessed from any device with an internet connection
Nick Thomson profile photo
Dropbox Business9.2
Based on 14 answers
Dropbox is relatively easy to install and manage, and when done properly is very much a set it and forget solution. Because Dropbox can integrate directly with an Operating System - whether it be Windows, macOS, or Linux - accessing Dropbox's more advanced features (such as sharing files and folders with other Dropbox users) can be done directly within Windows Explorer or the Finder, etc. via either a right-click or a dropdown menu. The biggest downside to Dropbox, however, is when something does go wrong, it can be difficult to pinpoint the problem. The desktop interface is fairly barebones (by design), and Dropbox does not keep consistent log files.
Aaron Pinsker profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Dropbox Business7.0
Based on 1 answer
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
No photo available

Performance

Apple iCloud8.3
Based on 12 answers
We are very pleased with the iCloud performance within our Apple ecosystem. It is sometimes a little slow depending on your internet bandwidth but, overall, it has been doing a great job.
Ravinder Gupta profile photo
Dropbox Business9.2
Based on 11 answers
Dropbox generally performs quite well. Syncing b/w computer and cloud is generally quick, even for large files - and Dropbox does a good job at managing bandwidth to not use all available bandwidth. In addition, Dropbox includes a LAN based syncing mechanism, so two computers on the same network can sync files via LAN vs. over the internet. Dropbox's webpages always to seem to load quickly and display files, even in a folder with large amount of files, quickly. Dropbox's web-based search though is often times slow and inaccurate.
Aaron Pinsker profile photo

Support

Apple iCloud9.0
Based on 1 answer
Apple support is quick to respond and know their product well. They will follow up with you to make sure your issue has been resolved and case can be closed.
Ravinder Gupta profile photo
Dropbox Business4.1
Based on 4 answers
One of our employees accidentally deleted large portion of our database. I've reached out for help as the admin site did not manage to restore the content (it requested I contact support). It took Dropbox about 2 month to handle the problem, and eventually we got a very huge mess. Some of the files were never restored, and we lost money and reputation. Dropbox, on their part, did not do but the bare minimum to help us with this, nor they took responsibility for their inability to supply us with the backup and restore features they were committed to.
Oran Bar-Tal profile photo

Implementation

No score
No answers yet
No answers on this topic
Dropbox Business10.0
Based on 2 answers
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
Brian Muench profile photo

Alternatives Considered

Apple iCloud is more user-friendly and universal than either Box or Dropbox because most people already have an Apple product and an Apple account. Other products are fine to use, but they require that all users create a unique account and login, and that isn't always ideal, depending on the circumstances.
No photo available
Both OneDrive and Box offer similar services and features as Dropbox, but I have found Dropbox to be easier to implement and setup than either. In addition, Dropbox can actually cost less than Box when paying yearly vs. monthly. OneDrive for Business has the added benefit of being overall less expensive, and also having deep integration with Office 365. However, most features are only available on Windows, and there is no Linux version at all. In addition, the OneDrive admin console is unnecessarily dense and complex.iCloud is really a non-starter for business as it is primarily a consumer product that lacks any central management features at all.Google Drive can be a good option if your organization is invested in Google's G Suite - but the initial size of a Google Drive is 30GB, and adding more storage gets expensive quickly. In addition, Google Drive is primarily geared toward those using Google Docs, Sheet, etc. and thus is primarily geared toward those accessing it via a web interface. While a desktop client is available, it is clumsy to use.GoodSync is a great alternative if your organization wants to implement an in-house syncing solution.
Aaron Pinsker profile photo

Scalability

No score
No answers yet
No answers on this topic
Dropbox Business7.0
Based on 1 answer
The only limit to scaling Dropbox is pricing. After a certain point, using traditional data storage would be more cost effective than per user pricing.
No photo available

Return on Investment

  • It has enabled us to work more efficiently.
  • It has increased accountability.
  • It has saved us money (in terms of time we would have paid out for employees to share files in less-efficient ways).
No photo available
  • Dropbox has allowed our business to grow without costly expenditure around storage infrastructure, backups etc.
No photo available

Pricing Details

Apple iCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Dropbox Business

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details