Apple iCloud vs. Dropbox Business

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apple iCloud
Score 8.1 out of 10
N/A
Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.
$0.99
per month
Dropbox Business
Score 8.2 out of 10
N/A
Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.
$15
per month
Pricing
Apple iCloudDropbox Business
Editions & Modules
50GB
$0.99
per month
200GB
$2.99
per month
2TB
$9.99
per month
Standard
$15
per user/per month
Advanced
$25
per user/per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
Apple iCloudDropbox Business
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apple iCloudDropbox Business
Considered Both Products
Apple iCloud
Chose Apple iCloud
The security and functionality of iCloud beats out any other products I've tried. While two-factor authentication is available elsewhere, Apple seems to take security a step further with notifications across all devices. In addition, the pricing is right - the low cost of 1TB …
Chose Apple iCloud
Overall, iCloud performs quite well against some of its larger competitors. In my opinion, iCloud may be better suited for personal and social sharing compared to business cloud platforms like OneDrive and Google Drive. iCloud is incredibly strong if your organization is fully …
Chose Apple iCloud
I selected Apple icloud mainly because it is the best for using with pesky apple file types, but overall it does a pretty poor job against competitors. It is more expensive, offers less storage, and is much more difficult to use. I'd stick to an alternative program if it were …
Chose Apple iCloud
iCloud is better than any competitors for single-user cross-machine file syncing on iOS and MacOS devices. It's passable for Windows machines but definitely not as well integrated into the OS.

For multi-user file sharing scenarios (putting all of a team's shared files in one …
Chose Apple iCloud
We actually use all three, apple iCloud, Google Drive, and Dropbox. We use them for storing different kinds of files. With word documents and excel documents, we use Google Drive. For large saved files (designer files) we use Dropbox, and for Apple we use all of our photos, and …
Chose Apple iCloud
Apple iCloud has a better sync with iOS, it is easier to set up a meeting and share it with your colleagues. It's also faster and more reliable if you want to share or save some photos in the cloud. If you ever lose your iPhone you will be really pleased by having iCloud.
Chose Apple iCloud
It is easier to configure and run than the other ones. In the company everyone has at least one Apple product so we decide to try it and it works really well for us. The price is quite affordable for four people using at the same time.
The main reason was that we are completely …
Chose Apple iCloud
It's a lot more versatile when it comes to user experience. The interface is easy to follow and the flexibility of needing it to do multiple things at once is bar none. Other cloud services don't offer this type of complexity.
Dropbox Business
Chose Dropbox Business
The easiest to use and understand. No other platform is as easy to understand and use. Something like Apple iCloud manages files for you and I find that very irritating. Google edits you uses and file names and send notices if you use a word that could mean you copy files
Chose Dropbox Business
Dropbox Business just works better across multiple platforms without taking up too many resources locally. I use iCloud for my personal stuff as well, but would never even think of using it across an entire organization. The access and navigation to documents is way easier in …
Chose Dropbox Business
None of the above have all the functionality that Dropbox Business has.
Chose Dropbox Business
- Dropbox business does a much better job with handier mobile and desktop apps;
- it is much better than iCloud when used cross-platform;
- it does not require the people that I share files with to have Google Accounts to use the functionality fully;
Chose Dropbox Business
DropBox Business is excellent if you have people using different platforms (Windows, Mac, mobile) because it is used across all of them. If you are tied to a specific platform and use their software, such as Microsoft Office, then it may not make sense because you probably have …
Chose Dropbox Business
I've stated a few times already - DropBox set the Industry standard. Even when people are using a different solution - they tend to refer to cloud filesharing as using their "DropBox". So - including those I've referenced above - they all do virtually the same thing. DropBox …
Chose Dropbox Business
Both OneDrive and Box offer similar services and features as Dropbox, but I have found Dropbox to be easier to implement and setup than either. In addition, Dropbox can actually cost less than Box when paying yearly vs. monthly. OneDrive for Business has the added benefit of …
Chose Dropbox Business
The free storage of Google Drive is 15Gb. The Dropbox is 2TB, and although you have to pay, this service pleases me more. I use my Gmail account only for mail and store personal things, but I use the Dropbox account because I share it with three more people and it helps us to …
Chose Dropbox Business
It allows you to store and organize a much broader array of file types without having to convert.
Top Pros
Top Cons
Features
Apple iCloudDropbox Business
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Apple iCloud
9.1
74 Ratings
7% above category average
Dropbox Business
8.4
130 Ratings
1% below category average
Versioning8.750 Ratings8.4102 Ratings
Video files9.270 Ratings9.4113 Ratings
Audio files9.267 Ratings8.8106 Ratings
Document collaboration8.963 Ratings7.2120 Ratings
Access control8.461 Ratings6.3126 Ratings
File search9.766 Ratings9.2126 Ratings
Device sync9.473 Ratings9.3123 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Apple iCloud
8.7
70 Ratings
0% above category average
Dropbox Business
8.8
129 Ratings
1% above category average
User and role management8.654 Ratings9.3114 Ratings
File organization8.266 Ratings9.4126 Ratings
Device management9.467 Ratings7.8108 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Apple iCloud
9.4
74 Ratings
9% above category average
Dropbox Business
8.2
126 Ratings
4% below category average
Performance9.674 Ratings8.6126 Ratings
Reliability9.674 Ratings8.6126 Ratings
Storage Reports9.158 Ratings7.292 Ratings
Best Alternatives
Apple iCloudDropbox Business
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
SugarSync
SugarSync
Score 10.0 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Apple iCloudDropbox Business
Likelihood to Recommend
9.2
(74 ratings)
7.9
(131 ratings)
Likelihood to Renew
10.0
(4 ratings)
5.0
(4 ratings)
Usability
10.0
(21 ratings)
9.0
(19 ratings)
Availability
-
(0 ratings)
8.0
(2 ratings)
Performance
8.2
(12 ratings)
8.0
(15 ratings)
Support Rating
7.5
(20 ratings)
8.4
(27 ratings)
Implementation Rating
-
(0 ratings)
9.0
(3 ratings)
Configurability
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
Apple iCloudDropbox Business
Likelihood to Recommend
Apple
iCloud is also great to keep access to photos synced across devices. Ex: I can snap a photo at a job site and have access to that photo on my desktop when I return to my office. I can then drop the photo into a document that is stored in iCloud and have instant access to that document on my iPad at a client's office later in the day. Seamless transitions make life much easier.
Read full review
Dropbox
Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
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Pros
Apple
  • Syncing files, appointments, Notes and contacts. If I'm away from home, and set an appointment using my phone, that appointment automatically updates real time to my home laptop and vice-versa.
  • It stores files (e.g photos) nicely
  • Once it's set up, it's fairly easy to use.
Read full review
Dropbox
  • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
  • Dropbox Business provides a means to safely store our documents without having to have physical copies.
  • Dropbox also allows for easy organization of our documents in folders and such in the system.
Read full review
Cons
Apple
  • Customization - iCloud is great at the stuff it does well. But it lacks features that some competitors (in Google Drive or Dropbox) do really well. API support for third-party apps is really great for some other people.
  • Remote use - Managing or accessing information from iCloud while not on one of your logged-in apple devices can sometimes be an issue. From a work computer for example. It doable, but the experience is much less user-friendly.
  • Ability to edit documents on the cloud similar to google docs or some other competitors
Read full review
Dropbox
  • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
  • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
  • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
Read full review
Likelihood to Renew
Apple
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
Read full review
Dropbox
Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
Read full review
Usability
Apple
While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
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Dropbox
Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
Read full review
Reliability and Availability
Apple
No answers on this topic
Dropbox
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
Read full review
Performance
Apple
Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
Read full review
Dropbox
The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
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Support Rating
Apple
Apple customer service is fantastic. iCloud is built with Apple in mind and its design is extremely intuitive and user-friendly. Additionally, whenever our team has encountered issues, the speed of Apple support has been more than timely in addressing our issues and solving our request. We have encountered relatively few issues in my time with the platform and this only improves our overall score for those who keep the platform stable.
Read full review
Dropbox
I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
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Implementation Rating
Apple
No answers on this topic
Dropbox
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
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Alternatives Considered
Apple
Apple does offer an alternative to Office & the Google Docs family but trusting to use it with both internal and external parties is tough. Google is more universal and easier for 3rd parties to collaborate with. Apple works well for a closed internal group that is native to Apple's ecosystem. Google offers more storage space than Apple
Read full review
Dropbox
Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
Read full review
Scalability
Apple
No answers on this topic
Dropbox
We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
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Return on Investment
Apple
  • If I lose track of my credentials or my continuing education documentation, I could end up not being able to renew my certification. This would lead to a major loss in revenue.
  • Time is money and having all of my required documents easily accessible in iCloud saves me time and allows me to work more efficiently.
  • My Apple devices were certainly not cheap purchases. iCloud has allowed me to maximize my productivity through synchronizing my work no matter which device I'm working on.
Read full review
Dropbox
  • Improved risk mitigation - know our files are encrypted.
  • Expiring Shared Links are a must have.
  • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
  • Collaboration makes it faster for us to complete plan documents with our customers.
Read full review
ScreenShots