Likelihood to Recommend Appnexus is specifically well suited for CTV campaigns. They have the full technology stack to help you scale campaigns in any format, whether you need a lot of volume in traditional formats like banners and interstitials or if you need high-impact formats like video and other alternatives. Appnexus has a very strong set of unique publishers which makes it a great DSP for branding campaigns.
Read full review Meta for Business has made a lot of improvements, but a lot of work still needs to be done as far as troubleshooting. I've had ad issues for months. It's probably getting close to a year. Every time I've submitted troubleshooting tickets, they're either slow to respond or don't respond at all. More than five times I've asked for help with getting the ad issues resolved. This included an online meeting (quite a first), emailing them, and even chatting with them. I went as far as multiple submissions of the materials they requested; I'm still at square one.
Read full review Pros As per my experience they have strong support personnel. Solving the issues as and when required. We can solve certain issues like campaign performance, inventory optimization and more with the help of AppNexus wiki. We get all the required information in the Wiki itself. They have given the right platform to both buyers and sellers to workout and meet their digital marketing needs and goals. Read full review Segmentation is HUGE. You can segment by almost anything you want, be it demographic, sociological, behavioral... you name it. You can also create targets based on your visitors and their actions. Even custom lists. They are very good at optimizing your campaigns automatically. This is so important because it will improve your ROI in several multiples otherwise Managing ads in general works fine, and the data, even though is not exactly as accurate as Analytics, it's pretty decent. Gives you placements and different ad types so you can get the most out of it. Pixel and catalog integration are very powerful. You can almost instantly start tracking and catalog fetches your site daily for updates. Read full review Cons The platform is incredibly complex and requires a great deal of understanding of how the platform works that caught us by surprise. The wiki is not enough and when we resorted to reaching out to AppNexus it was a nuisance of having several emails going back and forth. No phone support is offered which would have made several things easier than exchanging confusing emails. Video inventory is still not implemented. Read full review The amount of text allowed on images can be frustrating since it will include ALL text in the image regardless if it is part of the copy or on something random in the background of the image Labeling ads and ad groups can be frustrating as we often had them default to generic titles which we would have to go back and edit. A mandatory field would be helpful, however, that might not be popular opinion as that much detail is really just a personal preference. The constant emails from their sales team to "help you improve" your results are a little much. Read full review Likelihood to Renew I love almost everything about AppNexus because I feel like the user data is easy to track because of the identifiers, you can see which adverts got clicked and which were ignored. We can track the location of the ad on the page fold and this makes it so much easier for future campaigns. The only thing I don't like is that the data is only kept for a year, and I'd like it for a longer period of time
Read full review We have to continue using this tool in order to be effective on this marketing platform. Though there are several changes I wish we could see, the fact is that we will still need to use this product to provide customers with the information they need.
Read full review Usability Because I think the interface is kind of confusing at the beginning and it confuses you a lot.
Read full review I gave it this rating because it is so easy to learn to use and you are able to grow a following quickly by knowing when to post and who to post to or how to get in front of those prospects easily, and using those prospects to reach even further without any additional processes on your end through the sharing from your engaged readers.
Read full review Reliability and Availability I've never had any problems with appnexus - the software is always available
Read full review Performance Yes, everything works great in that sense
Read full review Support Rating Because the support team does give you support, they take 24hrs to get back to you but once they open a ticket they focus on resolving the issue for you. My only problem is that you don't have a specific account representative assigned to you.
Read full review I've found the Facebook for Business support to be hit or miss. For billing questions they're timely and helpful. For complex questions about specific services I've often received a longer wait and a less helpful experience. I'm often redirected to their docs, which are often not particularly helpful.
Read full review Online Training Online training are not user friendly and not easy to understand
Read full review Implementation Rating If you don't want to display your feed to your boss before going over scheduled posts for the week, use the Business site and it will be less awkward instantly. Having someone lean over your shoulder is always a bit awkward, you think about how you smell, maybe consider offering them gum because they have bad breath
Read full review Alternatives Considered The TTD platform seems to have better CTV/OLV inventory, so that is typically preferred over AppNexus (APN). Usually, if clients have an internal desk, they will use TTD, which can often lead to us bidding against them, which is also another benefit of running campaigns within AppNexus (APN). Google DSP is typically used to increase the scale for display and build larger re-messaging pools.
Read full review Facebook stacks up against them in terms of its service. I choose Facebook for Business since I use it for business for almost more than a year now and I need to say this it is the most best possible business tool definitely a must-have for all the businesses type.
Read full review Scalability Because it's a great DSP but not the best
Read full review Return on Investment The 1 USD audit fee makes it very hard to A/B test creatives and improve performance, hurting ROI. We have been able to reach some users that we weren't able to get before, increasing spending, which is good for ROI. We can run campaigns on TV, which is a big boost for the business, and very ROI positive. Read full review I haven't had much ROI from using Facebook for Business, and unfortunately, other local businesses I know haven't felt that they got much ROI on their paid ads either. The good point of Facebook for Business is that I can still look into who is interested in my products and build around my audience that way. Read full review ScreenShots