Apptio Targetprocess vs. Pivotal Tracker

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apptio Targetprocess
Score 8.6 out of 10
N/A
Targetprocess from Apptio, an IBM Company, is a platform for enterprise agile planning (EAP) and strategic portfolio management (SPM) solutions that allows business and technology planners at all levels to dynamically plan and manage work, resources, investments, programs, and portfolios while ensuring continuous alignment to the enterprise strategy in a single source of truth.N/A
Pivotal Tracker
Score 7.6 out of 10
N/A
Pivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported by VMware, and is part of the Pivotal / Tanzu product line up.N/A
Pricing
Apptio TargetprocessPivotal Tracker
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apptio TargetprocessPivotal Tracker
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Apptio TargetprocessPivotal Tracker
Project Management
Comparison of Project Management features of Product A and Product B
Apptio Targetprocess
7.5
14 Ratings
5% above category average
Pivotal Tracker
-
Ratings
Task Management8.413 Ratings00 Ratings
Resource Management7.813 Ratings00 Ratings
Gantt Charts7.79 Ratings00 Ratings
Scheduling7.69 Ratings00 Ratings
Support for Agile Methodology8.213 Ratings00 Ratings
Support for Waterfall Methodology7.311 Ratings00 Ratings
Document Management6.88 Ratings00 Ratings
Email integration6.79 Ratings00 Ratings
Mobile Access6.47 Ratings00 Ratings
Timesheet Tracking7.78 Ratings00 Ratings
Change request and Case Management6.16 Ratings00 Ratings
Budget and Expense Management8.16 Ratings00 Ratings
Search8.012 Ratings00 Ratings
Visual planning tools7.812 Ratings00 Ratings
Agile Development
Comparison of Agile Development features of Product A and Product B
Apptio Targetprocess
7.3
12 Ratings
4% below category average
Pivotal Tracker
-
Ratings
DevOps Tool Integrations7.310 Ratings00 Ratings
Code Review6.85 Ratings00 Ratings
Code Collaboration6.85 Ratings00 Ratings
Velocity Calculation7.710 Ratings00 Ratings
Dependencies and Blockers7.911 Ratings00 Ratings
Best Alternatives
Apptio TargetprocessPivotal Tracker
Small Businesses
Craft
Craft
Score 8.9 out of 10
Craft
Craft
Score 8.9 out of 10
Medium-sized Companies
GitLab
GitLab
Score 8.9 out of 10
GitLab
GitLab
Score 8.9 out of 10
Enterprises
GitLab
GitLab
Score 8.9 out of 10
GitLab
GitLab
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Apptio TargetprocessPivotal Tracker
Likelihood to Recommend
8.8
(22 ratings)
8.0
(32 ratings)
Likelihood to Renew
10.0
(2 ratings)
10.0
(1 ratings)
Usability
8.0
(1 ratings)
6.0
(1 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(4 ratings)
8.0
(9 ratings)
Implementation Rating
7.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Apptio TargetprocessPivotal Tracker
Likelihood to Recommend
Apptio, an IBM Company
Apptio Targetprocess is well suited to track work and progress of that work. In addition it is easy to tie that work to OKRs. Cost and hours rollup across the work hierarchy works well. Our users like the flexibility of Targetprocess and the ability to develop their own views and reports Scenarios where it is less appropriate is to do executive level reporting and develop reports that can pull in all of our time data since there is a 300k record limit
Read full review
VMware by Broadcom
The UI of the Pivotal tracker is really beautiful and amazing, which looks trivial, but we have it open all the time, so it's nice for us. In Pivotal tracker for me its very Easy to create tasks or stories anytime without facing any problems. Pivotal tracker provides us a ton of features to track the tasks and manage a team and the projects. Pivotal tracker allows for a entire team to be on the same page of the tool in regards to where is the project right now, right status of every task, what is being worked on and by whom.
Read full review
Pros
Apptio, an IBM Company
  • Extremely flexible: We are able to setup work for different groups in ways that work best for them.
  • Fantastic support group: They are extremely knowledgeable and helpful. I enjoy working with them.
  • Automation: Their automation capabilities have saved us a lot of time.
  • Customizing screens: We can go into code for the different entities, move fields around or hide them, add tabs or additional sections as needed to make for a streamlined user experience.
  • Reporting: Their reporting is flexible and phenomenal. There are so many different ways to pull data and the interface is easy to use.
  • Their user guide is well built and extremely helpful.
Read full review
VMware by Broadcom
  • It's great for tracking milestones and reporting team velocity per sprint.
  • Maintaining a prioritized backlog that is sharable with different members of your team is relatively simple.
  • There's a free version of the product for up to 3 collaborators working on 2 projects and the starting price for larger packages is relatively low.
Read full review
Cons
Apptio, an IBM Company
  • Every feature in this amazing application is of unique importance and also quite friendly in nature that doesn’t consume a lot of time and energy as well.
  • For me, there is nothing to take care of in this specific application only sometimes it shows errors while updating but that’s not a big deal.
Read full review
VMware by Broadcom
  • In-story task management is still a weak point. The ability to @mention users in tasks and mark tasks as 'in-progress' would go a long way.
  • Epics do not span projects. This becomes troublesome when scaling Pivotal Tracker's agile methodology to multiple teams.
  • Splitting stories is often confusing for team members as there is no concept of a 'parent' story with child stories that have split off of it. There are only two levels: Epic & Story.
Read full review
Likelihood to Renew
Apptio, an IBM Company
Targetprocess is the most flexible application for tracking work among teams that we have found. This power comes from near limitless ability to customize your views on the work tracked in the system, and from the myriad reporting options to draw metrics and stats out of the data there. Custom fields, processes, and mashups all add to this flexibility and appeal.
Read full review
VMware by Broadcom
I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
Read full review
Usability
Apptio, an IBM Company
The UI is intuitive and consistent. The complexity of the app means there is a steep learning curve though, but it is well worth putting in the effort to get the most out of the tool. We have some team members who are learning new ways of doing things after 1-2 years of working in Targetprocess.
Read full review
VMware by Broadcom
It works good enough. I didn't have many problems with that. The user interface is a bit confusing though. The team took some time to understand where some configurations were.
Read full review
Reliability and Availability
Apptio, an IBM Company
Some minor outages are experienced, though these tend to pass within an hour usually and work can continue
Read full review
VMware by Broadcom
No answers on this topic
Performance
Apptio, an IBM Company
Reports are fast loading, considering they can refresh in a second or less and we have 7 years of work tracked in over 40k entities. Pages can load slowly when the views are very busy, but not frustratingly. I am a console user most of my career and generally prefer it over webUI interfaces, but Targetprocess won me over from the beginning and I spend half my day using it now.
Read full review
VMware by Broadcom
No answers on this topic
Support Rating
Apptio, an IBM Company
TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.
The team also releases new versions frequently with new features but with no knock-ons to currently working features.
Read full review
VMware by Broadcom
We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.
Read full review
Implementation Rating
Apptio, an IBM Company
You should take some time to get everyone to agree how the system should be setup before work starts being tracked in Targetprocess, this avoids difficult and disruptive changes to processes or plugins later when everyone relies on it daily.
Read full review
VMware by Broadcom
No answers on this topic
Alternatives Considered
Apptio, an IBM Company
Apptio Targetprocess outshone the competition on several benchmarks. The most important for our team was ease of administration, ease of configuration, cost of licenses, and ability to leverage the tool in multiple areas (not just project management or engineering). Apptio Targetprocess ranked top in each category, with anonymous scoring from members across the selection team.
Read full review
VMware by Broadcom
We have had employees in the past look at Drupal, and other open source project management tools to assist in our needs. Unfortunately each solution took too much time to implement, design and configure that we could not stop the work we were doing for clients to complete a full set up of a project tracker. Thankfully Pivotal is a predefined solution with no configuration needed. Simply input your projects, design your Stories with Tasks and begin your tracking.
Read full review
Scalability
Apptio, an IBM Company
We use the hosted version of Targetprocess and have never run into limitations or degraded performance due to scalability. Excellent performance over 7 years!
Read full review
VMware by Broadcom
No answers on this topic
Return on Investment
Apptio, an IBM Company
  • Lower administrative burden on product teams. The "team" nature of resource manager saves a significant amount of admin time for our Product teams when managing resources and their alignment
  • Lean processes for labor management. Simplifying time entry to very few tasks, and enabling time entry at a team level streamlines the representation of work and cuts back on wasted time churning through admin activities
Read full review
VMware by Broadcom
  • Time is money with development and a lot of things can fall through the cracks. Having a good system for making sure you're building the most relevant product for customers is really important so it was well worth it for us.
  • The process we used worked for us and it helped us streamline our development which reduced a lot of things falling through the cracks and headaches. I'm sure there are other products that can do the same job just as effectively but Pivotal Tracker worked well for us.
Read full review
ScreenShots

Apptio Targetprocess Screenshots

Screenshot of Resource Management: Reduces risk by dynamically managing resources, capacity, and demandScreenshot of Program Management: To deliver value throughout a strategic portfolioScreenshot of Portfolio Budgeting: Shifting from project to product fundingScreenshot of Strategic Planning: Continuously links work, labor, and investments to business strategy