What users are saying about

Apricot by Social Solutions<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
91 Ratings

Pega Platform<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
159 Ratings

Apricot by Social Solutions<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
91 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

Pega Platform<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
159 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

Add comparison

Likelihood to Recommend

Apricot by Social Solutions

Apricot is well suited to help with output reporting. However, I don't believe it offers a narrative function. Apricot is well suited for capturing client intake, especially with is secure web form feature. However, it is not like GoogleForms where it can be used to either capture RSVP information or sign-in information for events or trainings.Apricot is well-suited for comparison reporting and discovering effort. However, I don't believe it has predictive features that can be leveraged.
Heath Carelock profile photo

Pega Platform

Pega is great for corporate web apps when a certain work flow or process can be improved through automation or a more stream lined process. It can handle forms and documents really well, integrates well with many different services (including other Pega apps), can handle very complex work flows and logic to basic things like user permissions and notifications. I would say it is less suited for small business needs. I would also say it is not that great at handling media or very interactive screens such as video (something I have personally never seen done).
No photo available

Feature Rating Comparison

Reporting & Analytics

Apricot by Social Solutions
Pega Platform
7.7
Dashboards
Apricot by Social Solutions
Pega Platform
8.1
Standard reports
Apricot by Social Solutions
Pega Platform
7.8
Custom reports
Apricot by Social Solutions
Pega Platform
7.3

Process Engine

Apricot by Social Solutions
Pega Platform
7.8
Process designer
Apricot by Social Solutions
Pega Platform
8.4
Process simulation
Apricot by Social Solutions
Pega Platform
7.8
Business rules engine
Apricot by Social Solutions
Pega Platform
8.6
SOA support
Apricot by Social Solutions
Pega Platform
8.2
Process player
Apricot by Social Solutions
Pega Platform
8.1
Support for modeling languages
Apricot by Social Solutions
Pega Platform
5.4
Form builder
Apricot by Social Solutions
Pega Platform
7.8
Model execution
Apricot by Social Solutions
Pega Platform
8.0

Collaboration

Apricot by Social Solutions
Pega Platform
7.4
Social collaboration tools
Apricot by Social Solutions
Pega Platform
7.4

Content Management Capabilties

Apricot by Social Solutions
Pega Platform
4.5
Content management
Apricot by Social Solutions
Pega Platform
4.5

Pros

  • Easy of use for the end user
  • Reports that can made and customizable
  • Training for the administrator excellent
Donna Smith-Pupillo profile photo
  • Quick development time. Much of the Pega "rules" are easy to configure and implement.
  • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
  • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
No photo available

Cons

  • Notification to clients that there is a problem with the Social Solutions server. When their system goes down is not always clear that the issue is with the software and time is spent trying to determine if the problem is local or with Social Solutions.
  • I would like a function in reports that would easily allow selected fields to be base on a "if not this than that"
Kathleen Kehrer profile photo
  • Not all software is bug-free and Pega is no exception. Notable problems arise when upgrading between versions of already existing apps. Pega does its best to support apps but can be slow to respond.
  • Small circle of users. Pega is a niche technology and much of its methods and functions strictly apply to Pega itself. There are not nearly as many resources to refer to compared to some of the bigger name technologies.
  • Often restricted to the platform. Many of Pega "rules" are restricted, as there are approved "guardrails" Pega wishes developers to stay within. Clients may want one thing but Pega may not support it and it can be difficult navigating around the limitations Pega itself puts in place for these.
No photo available

Likelihood to Renew

Apricot by Social Solutions9.7
Based on 2 answers
I went to the Summit a few weeks ago to learn about the future expansion and vision of Social Solutions. I already been with Apricot for 5 years and researched other products I still come back to Apricot and where it can grow with us.
Terri Willis, MPA profile photo
Pega Platform10.0
Based on 6 answers
Tool has been already integrated in most our business partners units. We need continuity. Good working relationship with contractors.
Philippe Grain profile photo

Usability

Apricot by Social Solutions10.0
Based on 1 answer
Very well design, almost anyone can use
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Support

Apricot by Social Solutions10.0
Based on 1 answer
Every time we have a problem it is resolved
Terri Willis, MPA profile photo
Pega Platform8.9
Based on 2 answers
We have received very good support from PEGA from initial phase of the product and it has a very good turnaround time for any issue reported with a respective solution.
Pramod Waingankar profile photo

Online Training

No score
No answers yet
No answers on this topic
Pega Platform8.0
Based on 1 answer
The online training is an excellent one, but still it is missing hands on development.
No photo available

Implementation

Apricot by Social Solutions10.0
Based on 1 answer
Take the time to learn apricot and all the functions before implementation. Know what the end results are before designing forms
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

The Social Solutions sales team actually suggested Apricot to this organization, based on its needs and SaaS contract cost. The other Social Solutions ETO software is more feature-laden and costlier than what was needed.
Jamie Caroland profile photo
Pega was who we first chose, but due to the high learning curve and really needing developers who knew CODE, we were forced to look at other solutions like UiPath.
No photo available

Return on Investment

  • It has kept our organization on track.
  • There are some issues if we have more than one employee change or create duplicate documentation.
Christina Nowak profile photo
  • Our company has boomed in the past few years because we of how we use Pega.
  • We will get a project from a client and the turnaround will be so quick they will throw 3-4 more projects at us.
  • Smaller developer teams means less complexity and less overhead.
No photo available

Pricing Details

Apricot by Social Solutions

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Apricot by Social Solutions Editions & Modules
Apricot by Social Solutions
Edition
Apricot Essentials
$0
Apricot
$0
Additional Pricing Details
Pricing for Apricot is driven by individual usage and needs of your nonprofit. Your organization isn't one-size fits all, so neither is our pricing.

Apricot by Social Solutions More Information

Pega Platform

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Pega Platform Editions & Modules
Pega Platform
Additional Pricing Details
For the latest information on pricing, visit https://www.pega.com/products/pega-7-platform/pricing

Pega Platform More Information