What users are saying about

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Top Rated
739 Ratings

Clarizen

67 Ratings

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Top Rated
739 Ratings
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Score 8.3 out of 101

Clarizen

67 Ratings
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Score 7.5 out of 101

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Likelihood to Recommend

Asana

Asana functions particularly well in scenarios with well-established teams with well-established processes and a mature SDLC. The reason is that Asana can be configured to do many, many different things, and be used in many, many different ways, and with that power comes a lot of responsibility to figure out your process before you try and automate it. It's software, not magic.
Kirk Brote profile photo

Clarizen

I have had the pleasure of seeing Clarizen implemented in many different ways by many different organizations. I attended an event where we received presentations from a few organizations and I was blown away at the vast differences in implementations. Clarizen is not a one size fits all. Clarizen is a "How can we fit you" company. There is one key question to ask during a selection process. What are my requirements? Clarizen will meet them, will others? Here were our key requirements (I fully expect yours to be different):
  • Robust API tool set to connect with existing technologies
  • Versatile in order to fit in the “middle” of TCiCT’s environment
  • Capture project metrics – particularly effort/time tracking
  • Give PMO insights into project costs and actual resource utilization
  • Store and organize work notes
  • Enable ongoing, real-time project visibility
  • Accessible by all necessary team members, not just PMO staff
  • User friendly to avoid triggering change management issues
Sean Woods, PMP profile photo

Feature Rating Comparison

Project Management

Asana
7.8
Clarizen
6.5
Task Management
Asana
9.0
Clarizen
8.8
Resource Management
Asana
8.2
Clarizen
7.7
Gantt Charts
Asana
6.5
Clarizen
4.2
Scheduling
Asana
8.5
Clarizen
8.6
Workflow Automation
Asana
7.7
Clarizen
5.6
Team Collaboration
Asana
8.8
Clarizen
7.8
Support for Agile Methodology
Asana
8.5
Clarizen
3.9
Support for Waterfall Methodology
Asana
8.5
Clarizen
5.1
Document Management
Asana
6.8
Clarizen
7.9
Email integration
Asana
7.1
Clarizen
7.9
Mobile Access
Asana
8.0
Clarizen
5.5
Timesheet Tracking
Asana
6.1
Clarizen
8.2
Change request and Case Management
Asana
8.4
Clarizen
3.8
Budget and Expense Management
Asana
7.2
Clarizen
5.2

Professional Services Automation

Asana
6.2
Clarizen
3.0
Project & financial reporting
Asana
5.5
Clarizen
4.1
Integration with accounting software
Asana
7.0
Clarizen
2.0

Pros

  • Multiple users can access the program at once without stepping on each other's toes or having to wait until someone is out a project to add something. It is definitely a group friendly program.
  • We like how visually pleasing it is. It is not at all intimidating to first-time users as it is very user-friendly. You can quickly find what you need and become comfortable with its features and functions.
  • I personally like being able to assign different tasks to different employees and be able to receive feedback and progress directly from that assigned person as well as view it myself.
No photo available
  • It is easy to set dependencies for tasks throughout larger projects to know when a resource finishes a piece of the project when the next part will begin
  • It is easy to save off project templates to be used for common projects
  • Clarizen conversations and logging information is fairly easy to use through the site.
No photo available

Cons

  • The layout of Asana is a little intense and could be cleaned up a bit to provide a cleaner, more focused look.
  • Can't drag and drop all tasks from one subtask to another.
  • Would be nice if one subtask could live in two tasks (similarly that one task can live in multiple projects).
No photo available
  • Gantt charts and combining all projects our company is working on to view at an overall level could be better.
  • Better/easier connectivity with other 3rd party software that we use on a day to day basis would be helpful.
Matthew Tate profile photo

Likelihood to Renew

Asana10.0
Based on 32 answers
I just can't see us getting it off of Asana any time soon, despite the many headaches it has caused us. We have too much data in there, too much time & training invested into it, too much at stake to move. If we were just starting out today, fresh, I don't know for certain that I would absolutely go the same direction, but I *think* I still would. I just haven't seen anything better yet. Maybe if Podio's support staff hadn't treated me like a worthless nuisance to them, I might feel differently, but the fact is that their task management is simply inferior to Asana's. That can't be denied, and in fact Podio said it themselves: "Tasks are a simple function. They cannot be customized. Tasks in Podio can be used for quick to-do's for you and your team members." In our operation, however, prompt task completion is a big deal; one task can't be completed until another one is done first, and closing the gaps between those tasks is critical in meeting deadlines and servicing our customers. Asana gets us there, the others don't.
No photo available
Clarizen7.5
Based on 27 answers
• With an application like this that is customized, integrated, you have to be very unhappy to renew
No photo available

Usability

Asana6.0
Based on 5 answers
This is the best task management App for teams I have used
Ronen Soreq profile photo
Clarizen7.3
Based on 5 answers
easy to use and it is very effective for meeting our project management requiremtns
No photo available

Reliability and Availability

Asana8.4
Based on 2 answers
Working with Asana on a daily basis
Ronen Soreq profile photo
Clarizen8.2
Based on 3 answers
Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley profile photo

Performance

No score
No answers yet
No answers on this topic
Clarizen9.1
Based on 5 answers
Speed is very good considering the number of users that are on simultaneously.
Shel Hankley profile photo

Support

Asana8.3
Based on 2 answers
They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).
No photo available
Clarizen8.8
Based on 5 answers
Any questions we pose to Clarizen are addressed immediately and I receive an answer usually within a matter of hours as opposed to days with other software companies. Clarizen really works hard to get back to it customers quickly and it is well appreciated. When you have a question or struggling, timeliness is important.
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 2 answers
• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
No photo available

Online Training

No score
No answers yet
No answers on this topic
Clarizen5.4
Based on 5 answers
Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 4 answers
I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
No photo available

Alternatives Considered

We loved the fun design hacks (e.g., flying celebratory unicorns when you complete a task, Tab+B puts tabby cats on your screen temporarily; themed backgrounds). We're marketers–can you blame us?! But in all seriousness, we chose Asana over other similar products because of the detail that Asana could go into when tasking out subtasks to individuals with separate deadlines. Managers are also able to view the tasks that team members are working on to manage workload. It's also helped increase visibility of task details amongst team members to provide background on projects they might be looped into in the future.
No photo available
Microsoft Project - I found Project easier to use overall just due to familiarity with Microsoft tools, being that clarizen is web based I found several occasions where you would have to refresh your browser for changes to take place. That could be frustrating from time to time
Matthew Tate profile photo

Scalability

Asana8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Productivity was greatly improved; the average person was able to manage and communicate their workload extremely quickly.
  • Average response time from product management to our account management team went went from an average of 3 hours to an average of 35 minutes (team was better managing it's workload).
  • Average response time for customer inquiries went from 2 hours to 15 minutes (team was better managing it's workload).
Andrew Comstock profile photo
  • It has made us more organized as a department.
John Tasinas profile photo

Pricing Details

Asana

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
8.33*
1.  per user per month
Asana Editions & Modules
Asana
Additional Pricing Details
Asana is always free for teams of up to 15 people.

Asana More Information

Clarizen

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Clarizen Editions & Modules
Clarizen
Edition
Enterprise Edition
$451
Unlimited Edition
$601
1. per user per month
Additional Pricing Details

Clarizen More Information