What users are saying about

Asana

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Top Rated
800 Ratings
68 Ratings

Asana

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Top Rated
800 Ratings
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Score 8.3 out of 101
68 Ratings
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Score 7.4 out of 101

Add comparison

Likelihood to Recommend

Asana

Asana functions particularly well in scenarios with well-established teams with well-established processes and a mature SDLC. The reason is that Asana can be configured to do many, many different things, and be used in many, many different ways, and with that power comes a lot of responsibility to figure out your process before you try and automate it. It's software, not magic.
Kirk Brote profile photo

Clarizen

Clarizen got the job done with time tracking and expense reports, but it didn't do enough to make our organization continue using it. We ended up switching because the key stakeholders (resource management) were unhappy with its offerings. This might be a good fit for smaller organizations that require less feature and capabilities. Instead, our company switched to OpenAir, which has more robust time tracking, expense reports, and PTO accrual and monitoring programs.
No photo available

Feature Rating Comparison

Project Management

Asana
7.8
Clarizen
6.5
Task Management
Asana
9.1
Clarizen
8.3
Resource Management
Asana
7.8
Clarizen
7.5
Gantt Charts
Asana
6.5
Clarizen
4.1
Scheduling
Asana
8.5
Clarizen
8.2
Workflow Automation
Asana
7.5
Clarizen
6.2
Team Collaboration
Asana
9.0
Clarizen
7.9
Support for Agile Methodology
Asana
8.5
Clarizen
5.0
Support for Waterfall Methodology
Asana
8.5
Clarizen
6.2
Document Management
Asana
6.8
Clarizen
6.5
Email integration
Asana
7.4
Clarizen
7.1
Mobile Access
Asana
7.8
Clarizen
4.9
Timesheet Tracking
Asana
6.1
Clarizen
7.8
Change request and Case Management
Asana
8.4
Clarizen
5.7
Budget and Expense Management
Asana
7.0
Clarizen
5.5

Professional Services Automation

Asana
6.2
Clarizen
3.5
Project & financial reporting
Asana
5.5
Clarizen
4.6
Integration with accounting software
Asana
7.0
Clarizen
2.5

Pros

  • Report of tasks added to tasks completed to see how productive the team has been with a particular project.
  • Individual tasks so you can see how swamped/not others on the team are.
  • Adding a project/task to multiple projects is awesome. We have a general ALL marketing projects in one project and then separate them out in another (email, social media, etc.).
No photo available
  • Resource Utilization, Considering prior to using Clarizen resource utilization was guesswork on the part of the Project Manager I would have to say having any realistic visibility much less the excellent level Clarizen provides is only to be said as exceptional.
  • Clarizen API, We made heavy use of the API integrating Clarizen with two core systems already in use at TCiCT. We integrated actual effort with Service-Now and our homegrown time management software.
  • Project Reporting, Clarizen provides an excellent built in reporting tool that as of late is only getting better with the ability to create custom dashboards directly through the software. Providing management with well laid out project metric data is as important as keeping your project on schedule.
Sean Woods, PMP profile photo

Cons

  • The layout of Asana is a little intense and could be cleaned up a bit to provide a cleaner, more focused look.
  • Can't drag and drop all tasks from one subtask to another.
  • Would be nice if one subtask could live in two tasks (similarly that one task can live in multiple projects).
No photo available
  • Unless already using a typical textbook project management process, don't expect it to align with existing methodologies. Some customization can be made, but expect to change your processes to more closely match the tool's. This isn't a bad thing, it just requires change.
  • Like very other tool out there, this depends on user input. If users do not embrace Clarizen and use it regularly, all of these features will be rendered useless, as the information being tracked will not be up to date. Projects will fall behind, estimates will be wrong. Find a way to tie user's utilization of the tool (include accuracy) to their job. It needs to be required if the tools is to be effective.
  • With regards to Salesforce syncing, Clarizen does not sync to near as granular of a level as implied on Clarizen's website. Furthermore much of the information can only be synced one way, from Clarizen to Salesforce. Projects can be initiated and created through Salesforce, but must be managed via Clarizen's website. If using a separate CRM tool such as Salesforce, this requires users to log into and use two tools separately, which can make things difficult.
  • The user interface, while robust can be, at times, overwhelming. Using custom views can help stem the overload.
No photo available

Likelihood to Renew

Asana10.0
Based on 32 answers
Asana is adding more useful features and it makes the work of their entire team more organized and more efficient. It really helps us in achieving greater achievements as a team. It helps us to earn more revenue since we have more satisfied clients, simply because we are able to finish their project on time or even before the due date.
Brent Lionel Mausisa profile photo
Clarizen7.5
Based on 27 answers
Clarizen's support staff is fantastic. They worked with us hand in hand to make sure that we achieved the results we desired. They helped us determine the best ways to migrate existing project, incentivize end users, and synchronize data with our CRM system. Furthermore, the cost per user could easily be justified in time savings. Project Managers frequently found themselves saving several hours a week, which allowed them to take on more work an concentrate on providing quality service to our customers instead of diving into the gritty details of scheduling a project by hand
No photo available

Usability

Asana6.0
Based on 5 answers
This is the best task management App for teams I have used
Ronen Soreq profile photo
Clarizen7.3
Based on 5 answers
Ease of timecard use, Customization.
Shel Hankley profile photo

Reliability and Availability

Asana8.4
Based on 2 answers
Working with Asana on a daily basis
Ronen Soreq profile photo
Clarizen8.2
Based on 3 answers
Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley profile photo

Performance

No score
No answers yet
No answers on this topic
Clarizen9.1
Based on 5 answers
Speed is very good considering the number of users that are on simultaneously.
Shel Hankley profile photo

Support

Asana8.3
Based on 2 answers
They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).
No photo available
Clarizen8.8
Based on 5 answers
Other than being in different time zones, the rapid response and resolution is amazing
Shel Hankley profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 2 answers
• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
No photo available

Online Training

No score
No answers yet
No answers on this topic
Clarizen5.4
Based on 5 answers
Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 4 answers
Need better examples and assistance with customization of workflow rules.
Shel Hankley profile photo

Alternatives Considered

We loved the fun design hacks (e.g., flying celebratory unicorns when you complete a task, Tab+B puts tabby cats on your screen temporarily; themed backgrounds). We're marketers–can you blame us?! But in all seriousness, we chose Asana over other similar products because of the detail that Asana could go into when tasking out subtasks to individuals with separate deadlines. Managers are also able to view the tasks that team members are working on to manage workload. It's also helped increase visibility of task details amongst team members to provide background on projects they might be looped into in the future.
No photo available
The decision makers in my agency ended up switching back to Open Air because it was a much simpler way of having employees track time and seeing bookings and availability. It was less expensive and did all of what we needed it to do and none of what we didn't. It wasn't as overly complicated as Clarizen.
Mandy Langston Manley profile photo

Scalability

Asana8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Asana has allowed us to better serve our customers by keeping track of requests and not dropping the ball.
  • Asana has allowed us to be more mindful of each other's times and commitments by allowing us to individually prioritize tasks in our own workflow.
Melissa Miller profile photo
  • As an employee using it for time tracking, I did not see the ROI. We have since switched to Open Air.
April Muller profile photo

Pricing Details

Asana

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
8.33*
1.  per user per month
Asana Editions & Modules
Asana
Additional Pricing Details
Asana is always free for teams of up to 15 people.

Asana More Information

Clarizen

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Clarizen Editions & Modules
Clarizen
Edition
Enterprise Edition
$451
Unlimited Edition
$601
1. per user per month
Additional Pricing Details

Clarizen More Information