Adobe Workfront vs. Atlassian Confluence

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Workfront
Score 7.5 out of 10
N/A
Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.N/A
Confluence
Score 8.1 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$10
per month
Pricing
Adobe WorkfrontAtlassian Confluence
Editions & Modules
No answers on this topic
Free
$0
Free for 10 Users
Standard
$5
Per User Per Month
Premium
$10
Per User Per Month
Server
$10
10 Users - Perpetual License
Server
$2,700
25 Users - Perpetual License
Server
$5,300
50 Users - Perpetual License
Server
10,200.00
100 Users - Perpetual License
Data Center
15,000.00
500 Users - Annually
Server
19,800.00
250 Users - Perpetual License
Server
30,000.00
500 Users - Perpetual License
Data Center
30,000.00
1,000 Users - Annually
Server
45,000.00
2,000 Users - Perpetual License
Data Center
52,000.00
2,000 Users - Annually
Data Center
79,200.00
3,000 Users - Annually
Server
90,000.00
10,000 Users - Perpetual License
Data Center
105,600.00
4,000 Users - Annually
Data Center
132,000.00
5,000 Users - Annually
Data Center
143,000.00
10,000 Users - Annually
Server
150,000.00
10,001+ Users - Perpetual License
Data Center
154,000.00
15,000 Users - Annually
Data Center
165,000.00
20,000 Users - Annually
Data Center
176,000.00
25,000 Users - Annually
Data Center
187,000.00
30,000 Users - Annually
Data Center
198,000.00
35,000 Users - Annually
Data Center
209,000.00
40,000 Users - Annually
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
Offerings
Pricing Offerings
Adobe WorkfrontConfluence
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe WorkfrontAtlassian Confluence
Considered Both Products
Adobe Workfront
Chose Adobe Workfront
To manage the organization's work from project to project, the organization uses multiple project management solutions. In comparison to Jira, however, the only useful feature I found is the Gantt chart, which helps give a clear overview for multiple projects at once. Moreover, …
Chose Adobe Workfront
Workfront does a better job of showing timelines and project schedules, but the performance is not good when you get beyond a certain number of tasks.

JIRA has a knowledge base (Confluence) which I like. It also is faster and has better search and more flexible dashboard features.
Chose Adobe Workfront
It stacks up well, but I would like Workfront to be more customizable like JIRA and allow for scripting to meet very unique business need.

Chose Adobe Workfront
For agile, I prefer the Atlassian suite, but for waterfall projects, Workfront was the right choice. In choosing Workfront (then AtTask), I made a weighted grid of features and benefits of a number of project management tools, including WorkZone, Asana, Celoxis, MS Project, …
Chose Adobe Workfront
We're looked at very simple AGILE tools and they just don't stack up to Workfront's more flexible abilities. AGILE tools like JIRA and Pivotal Tracker are great for really small and focused teams, but didn't provide any long-term resource management for us since we don't have …
Chose Adobe Workfront
AtTask is more flexible than these tools. In my opinion whether your building battleships, simple Wordpress websites, AtTask scales well to handles a range of project sizes.
Chose Adobe Workfront
Asana: Lacked a level of management above projects and tasks. Timesheets, expense tracking, and reporting capabilities are not native. All require 3rd party applications, often at an additional cost. Unable to create custom data. Lacks a scheduling feature.
Basecamp: Lacked a …
Confluence
Chose Atlassian Confluence
We had used a lot of different tools in the past and it was always difficult to implement and train users. They were not easy to use. Confluence was so easy to learn and use. We never had executives even look at the other tools and now we have them actively using Confluence. …
Top Pros
Top Cons
Features
Adobe WorkfrontAtlassian Confluence
Project Management
Comparison of Project Management features of Product A and Product B
Adobe Workfront
6.5
303 Ratings
14% below category average
Atlassian Confluence
7.2
109 Ratings
8% below category average
Task Management7.6302 Ratings7.087 Ratings
Resource Management6.8274 Ratings00 Ratings
Gantt Charts7.2242 Ratings7.912 Ratings
Scheduling7.3270 Ratings7.221 Ratings
Workflow Automation6.7272 Ratings7.058 Ratings
Team Collaboration6.1292 Ratings00 Ratings
Support for Agile Methodology6.1185 Ratings00 Ratings
Support for Waterfall Methodology6.3199 Ratings00 Ratings
Document Management6.6275 Ratings00 Ratings
Email integration4.8230 Ratings00 Ratings
Mobile Access6.1233 Ratings6.882 Ratings
Timesheet Tracking6.4219 Ratings00 Ratings
Change request and Case Management6.6210 Ratings00 Ratings
Budget and Expense Management6.3188 Ratings00 Ratings
Search00 Ratings6.8107 Ratings
Visual planning tools00 Ratings7.586 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Adobe Workfront
5.4
173 Ratings
31% below category average
Atlassian Confluence
-
Ratings
Quotes/estimates5.381 Ratings00 Ratings
Invoicing5.371 Ratings00 Ratings
Project & financial reporting5.7171 Ratings00 Ratings
Integration with accounting software5.462 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Adobe Workfront
-
Ratings
Atlassian Confluence
7.9
109 Ratings
1% below category average
Chat00 Ratings6.415 Ratings
Notifications00 Ratings8.2107 Ratings
Discussions00 Ratings7.9101 Ratings
Surveys00 Ratings7.015 Ratings
Internal knowledgebase00 Ratings8.5101 Ratings
Integrates with GoToMeeting00 Ratings6.03 Ratings
Integrates with Gmail and Google Hangouts00 Ratings9.37 Ratings
Integrates with Outlook00 Ratings9.610 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Adobe Workfront
-
Ratings
Atlassian Confluence
7.9
109 Ratings
3% below category average
Versioning00 Ratings8.092 Ratings
Video files00 Ratings7.869 Ratings
Audio files00 Ratings7.763 Ratings
Document collaboration00 Ratings9.0104 Ratings
Access control00 Ratings8.7102 Ratings
Advanced security features00 Ratings8.178 Ratings
Integrates with Google Drive00 Ratings7.148 Ratings
Device sync00 Ratings6.748 Ratings
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User Ratings
Adobe WorkfrontAtlassian Confluence
Likelihood to Recommend
6.0
(354 ratings)
8.0
(126 ratings)
Likelihood to Renew
9.0
(60 ratings)
9.9
(19 ratings)
Usability
9.0
(18 ratings)
8.1
(12 ratings)
Availability
9.1
(9 ratings)
9.0
(3 ratings)
Performance
9.1
(4 ratings)
8.0
(5 ratings)
Support Rating
10.0
(12 ratings)
5.4
(25 ratings)
In-Person Training
5.0
(1 ratings)
-
(0 ratings)
Online Training
8.9
(4 ratings)
-
(0 ratings)
Implementation Rating
8.3
(10 ratings)
8.8
(4 ratings)
Configurability
5.0
(1 ratings)
6.0
(1 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
1.0
(1 ratings)
8.0
(4 ratings)
Product Scalability
8.2
(3 ratings)
8.0
(2 ratings)
Vendor post-sale
1.0
(1 ratings)
8.0
(1 ratings)
Vendor pre-sale
1.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
Adobe WorkfrontAtlassian Confluence
Likelihood to Recommend
Adobe
I write music and sound design for multiple projects at the same time, all within the same company, sometimes as much as 8-10. It can be hard to keep track of and stay on top of notes and changes, but Adobe Workfront is great at keeping everything organized, and informing you of deadline changes as they occur.
Read full review
Atlassian
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
Read full review
Pros
Adobe
  • Fosters communication between team members.
  • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
  • Sharing documents between team members that can be updated.
Read full review
Atlassian
  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Read full review
Cons
Adobe
  • Notifications (sometimes I am emailed when I am tagged, other times I am not)
  • Certain file formats do not render correctly in Workfront Proof (eg, .XLS files)
  • It can be difficult to manage projects if you have not been assigned the correct permissions.
Read full review
Atlassian
  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
Read full review
Likelihood to Renew
Adobe
All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.
Read full review
Atlassian
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
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Usability
Adobe
I gave a rating of 10 on overall usability because Workfront is cloud based and very easy to use. Workfront also provides collaboration on projects which is critical to a projects success. The tool gives everyone high level visibility in their projects down to the smallest detail. Wonderful project management system, allows you to cut down on emails, meetings and no more spreadsheets for tracking your projects.
Read full review
Atlassian
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Read full review
Reliability and Availability
Adobe
Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
Read full review
Atlassian
I do not recall having outages or applications error so far, very reliable and available.
Read full review
Performance
Adobe
Workfront's performance has been very good. Everything always feels very fast and snappy in my experience. We have integrated it with custom scripts to create folder structure for media managing our projects. It works very well.
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Atlassian
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Read full review
Support Rating
Adobe
It would be nice if the support forms were more dynamic so you could add more information to the support ticket when you enter it to reduce back and forth with the support team member. Also communication on escalated tickets isn't always great. It's gotten better over the years but still needs improvement. Other than that, initial response on support tickets is really quick and the people I've dealt with have always been very professional.
Read full review
Atlassian
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
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In-Person Training
Adobe
It was from my boss, not a rep from AtTask.
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Atlassian
No answers on this topic
Online Training
Adobe
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
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Atlassian
No answers on this topic
Implementation Rating
Adobe
Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
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Atlassian
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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Alternatives Considered
Adobe
Jira is mostly used as a bug locking tool or to track any new development for any specific region/EPIC. But Workfront has a lot of other features which are beneficial in project management. I still consider Jira and Workfront my top two options for project management and believe both have some of the other useful features which are required to manage any team.
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Atlassian
We used to use Google Drive to store all of our documentation, but it is disconnected from our every day working environment and it was easy to lose documents and become disorganized within the broad drive environment. [Atlassian] Confluence has kept us more organized and its tight coupling with Jira has made documents more accessible and more likely to be kept up to date.
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Contract Terms and Pricing Model
Adobe
As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
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Atlassian
No answers on this topic
Scalability
Adobe
Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.
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Atlassian
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
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Return on Investment
Adobe
  • Workfront allowed our company to have multiple offices and work remote and still have projects continually move through the agency
  • The platform allowed streamlined project management needs so PMs could look at a higher level of timing for resourcing needs for a given team
  • Workfront's ease of integration with other tech allowed for a lot of flexibility to meet the needs of individual wants/needs so that each person could do their best work
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Atlassian
  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Read full review
ScreenShots

Adobe Workfront Screenshots

Screenshot of Agile StoryboardScreenshot of Assignment RecommendationsScreenshot of Custom DashboardsScreenshot of Gantt PortfolioScreenshot of My Work QueueScreenshot of PM Portfolio Milestones