What users are saying about
Top Rated
1819 Ratings
62 Ratings
Top Rated
1819 Ratings
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Score 8.1 out of 100
62 Ratings
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Score 9.1 out of 100

Feature Set Ratings

  • Atlassian Confluence ranks higher in 1 feature set: Communication
  • Zoho Cliq ranks higher in 2 feature sets: Project Management, File Sharing & Management

Project Management

7.5

Confluence

75%
8.6

Zoho Cliq

86%
Atlassian Confluence ranks higher in 4/7 features

Task Management

7.7
77%
83 Ratings
7.5
75%
2 Ratings

Gantt Charts

7.9
79%
12 Ratings
N/A
0 Ratings

Scheduling

7.2
72%
21 Ratings
7.0
70%
1 Rating

Workflow Automation

8.0
80%
55 Ratings
9.0
90%
1 Rating

Mobile Access

6.8
68%
80 Ratings
10.0
100%
2 Ratings

Search

7.9
79%
103 Ratings
9.5
95%
2 Ratings

Visual planning tools

7.3
73%
82 Ratings
N/A
0 Ratings

Communication

8.0

Confluence

80%
7.8

Zoho Cliq

78%
Atlassian Confluence ranks higher in 5/8 features

Chat

6.4
64%
15 Ratings
10.0
100%
2 Ratings

Notifications

8.5
85%
103 Ratings
10.0
100%
2 Ratings

Discussions

8.0
80%
97 Ratings
10.0
100%
2 Ratings

Surveys

7.0
70%
15 Ratings
5.0
50%
1 Rating

Internal knowledgebase

9.4
94%
97 Ratings
4.0
40%
1 Rating

Integrates with GoToMeeting

6.0
60%
3 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings
N/A
0 Ratings

Integrates with Outlook

9.6
96%
10 Ratings
N/A
0 Ratings

File Sharing & Management

8.3

Confluence

83%
9.5

Zoho Cliq

95%
Zoho Cliq ranks higher in 5/8 features

Versioning

8.6
86%
89 Ratings
N/A
0 Ratings

Video files

7.6
76%
66 Ratings
9.5
95%
2 Ratings

Audio files

8.1
81%
60 Ratings
9.5
95%
2 Ratings

Document collaboration

8.4
84%
100 Ratings
N/A
0 Ratings

Access control

8.9
89%
98 Ratings
9.5
95%
2 Ratings

Advanced security features

8.6
86%
74 Ratings
9.0
90%
2 Ratings

Integrates with Google Drive

8.0
80%
47 Ratings
N/A
0 Ratings

Device sync

8.2
82%
46 Ratings
10.0
100%
2 Ratings

Attribute Ratings

  • Zoho Cliq is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

8.3

Confluence

83%
122 Ratings
10.0

Zoho Cliq

100%
5 Ratings

Likelihood to Renew

9.8

Confluence

98%
19 Ratings
10.0

Zoho Cliq

100%
2 Ratings

Usability

8.3

Confluence

83%
12 Ratings
10.0

Zoho Cliq

100%
1 Rating

Availability

9.0

Confluence

90%
5 Ratings

Zoho Cliq

N/A
0 Ratings

Performance

8.0

Confluence

80%
9 Ratings

Zoho Cliq

N/A
0 Ratings

Support Rating

6.0

Confluence

60%
45 Ratings
10.0

Zoho Cliq

100%
2 Ratings

Implementation Rating

8.5

Confluence

85%
6 Ratings

Zoho Cliq

N/A
0 Ratings

Configurability

6.0

Confluence

60%
1 Rating

Zoho Cliq

N/A
0 Ratings

Ease of integration

8.0

Confluence

80%
4 Ratings

Zoho Cliq

N/A
0 Ratings

Product Scalability

8.0

Confluence

80%
2 Ratings

Zoho Cliq

N/A
0 Ratings

Vendor post-sale

8.0

Confluence

80%
1 Rating

Zoho Cliq

N/A
0 Ratings

Vendor pre-sale

8.0

Confluence

80%
1 Rating

Zoho Cliq

N/A
0 Ratings

Likelihood to Recommend

Atlassian

It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
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Zoho Corporation

Zoho Cliq has allowed our office to be remote-worker friendly since onboarding. Teams are able to meet throughout the day with ease. Completing "@" messages allow for inter-office communication in a semi-public space (i.e. on our #Sales channel, a sales team member can "@" me to ask a question, and if I don't answer, a teammate can reply first). And having the audio/screen share capability allows "parking lot" conversations to not derail the chat. The only caveat really is your available screen real estate to manage multiple conversations at once. Honestly, as a product, it feels as potent as Slack or Discord (minus silly bots). I don't have a single complaint about the platform.
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Pros

Atlassian

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
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Zoho Corporation

  • Its interface is really simple to use so you don't need to spend a lot of time training your people to manage incoming contacts.
  • The visitor tracking is excellent. It will provide a lot of very useful data for your team to see what works on your site and what doesn't.
  • It integrates really well with other Zoho apps.
  • Their support is excellent. We got useful, informative responses from them when we had to contact them.
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Cons

Atlassian

  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
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Zoho Corporation

  • Not missing functionality as such but would be useful to record audio chats
  • Zoho not as widely adopted than other Chat clients like Hangouts/Skype
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Pricing Details

Confluence

Starting Price

$10 per month

Editions & Modules

Confluence editions and modules pricing
EditionModules
Free0.001
Standard5.002
Premium10.003
EnterpriseContact Sales4
Server10.005
Server2700.006
Server5300.007
Server10,200.008
Server19,800.009
Server30,000.0010
Server45,000.0011
Server90,000.0012
Server150,000.0013
Data Center15,000.0014
Data Center30,000.0015
Data Center52,000.0016
Data Center79,200.0017
Data Center105,600.0018
Data Center132,000.0019
Data Center143,000.0020
Data Center154,000.0021
Data Center165,000.0022
Data Center176,000.0023
Data Center187,000.0024
Data Center198,000.0025
Data Center209,000.0026
Data Center220,000.0027

Footnotes

  1. Free for 10 Users
  2. Per User Per Month
  3. Per User Per Month
  4. none
  5. 10 Users - Perpetual License
  6. 25 Users - Perpetual License
  7. 50 Users - Perpetual License
  8. 100 Users - Perpetual License
  9. 250 Users - Perpetual License
  10. 500 Users - Perpetual License
  11. 2,000 Users - Perpetual License
  12. 10,000 Users - Perpetual License
  13. 10,001+ Users - Perpetual License
  14. 500 Users - Annually
  15. 1,000 Users - Annually
  16. 2,000 Users - Annually
  17. 3,000 Users - Annually
  18. 4,000 Users - Annually
  19. 5,000 Users - Annually
  20. 10,000 Users - Annually
  21. 15,000 Users - Annually
  22. 20,000 Users - Annually
  23. 25,000 Users - Annually
  24. 30,000 Users - Annually
  25. 35,000 Users - Annually
  26. 40,000 Users - Annually
  27. 40,001+ Users - Annually

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Zoho Cliq

Starting Price

$0

Editions & Modules

Zoho Cliq editions and modules pricing
EditionModules
Free01
Unlimited$3/user/month2

Footnotes

  1. none
  2. up to 500 users

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Billed monthly: Up to 500 users = $3 / user / month 501 - 1000 users = $2.5 / user / month 1001 - 5000 users = $2 / user / month 5001 - 10K users = $1.5 / user / month 10K + = Rs. 40 / user / month (or) $1 / user / month

Likelihood to Renew

Atlassian

I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
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Zoho Corporation

Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
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Usability

Atlassian

Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
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Zoho Corporation

Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
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Reliability and Availability

Atlassian

I do not recall having outages or applications error so far, very reliable and available.
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Zoho Corporation

No answers on this topic

Performance

Atlassian

Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
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Zoho Corporation

No answers on this topic

Support Rating

Atlassian

This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
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Zoho Corporation

Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
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Implementation Rating

Atlassian

Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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Zoho Corporation

No answers on this topic

Alternatives Considered

Atlassian

I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
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Zoho Corporation

We selected Zoho because it was already a part of the Zoho toolset we were using. They offered a free trial which was a big help in our purchasing decision. Our team looked at one other alternative but we weren't satisfied with the pricing quote we got from them and the fact that we were already using other Zoho apps made our decision easier.
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Scalability

Atlassian

This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
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Zoho Corporation

No answers on this topic

Return on Investment

Atlassian

  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
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Zoho Corporation

  • Positive - Easier Comms with specific Clients. Encouraging more to use it to engage with me
  • Negative - Yet another comms channel to manage would like to have less. But see previous positive
  • Positive - Came as part of my Zoho One subscription so low cost
  • Has a wealth of options still to investigate as part of Cliq
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