Avaya Experience Platform vs. CallHub
Avaya Experience Platform vs. CallHub
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Avaya Experience Platform | N/A | The Avaya Experience Platform aims to turn moments with customers into momentum for businesses by making it easier to deliver memorable experiences across all channels and devices, at all times, giving employees tools to respond faster, with greater insight, while engaging and satisfying the needs of customers. The solution boasts an innovation without disruption approach to reduce the amount of investment required to add best-in-class technologies into the customer experience workflows to drive… | $48 per month | |
CallHub | Small Businesses (1-50 employees) | CallHub is designed to integrate with an organization’s CRM. The solution helps users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software. CallHub is available in over 200 countries. Key benefits include: Virtual Call Center Agents all over the country to talk to leads using the software. Agent accounts are free because CallHub charges only for the calls made. Agents can make calls from a browser, phone, SIP… | N/A |
Avaya Experience Platform | CallHub | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | Digital - $48.00 (Per User/Per Month) Voice - $83.00 (Per User/Per Month) All Media - $125.00 (Per User/Per Month) | CallHub does not charge per seat, but only for the calls and SMSs. Credits can be purchased and used as required. | ||||||||||||||
More Pricing Information |
Avaya Experience Platform | CallHub | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Avaya Experience Platform | CallHub | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Avaya Experience Platform | CallHub | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Avaya Experience Platform | CallHub | |
---|---|---|
Likelihood to Recommend | 8.7 (52 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 7.3 (12 ratings) | - (0 ratings) |
Usability | 8.2 (5 ratings) | - (0 ratings) |
Availability | 7.0 (1 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.1 (4 ratings) | - (0 ratings) |
Implementation Rating | 8.2 (2 ratings) | - (0 ratings) |
Avaya Experience Platform | CallHub | |
---|---|---|
Likelihood to Recommend | Avaya | CallHub |
Pros | Avaya | CallHub |
Cons | Avaya | CallHub |
Likelihood to Renew | Avaya | CallHub No answers on this topic |
Usability | Avaya | CallHub No answers on this topic |
Support Rating | Avaya | CallHub No answers on this topic |
Implementation Rating | Avaya | CallHub No answers on this topic |
Alternatives Considered | Avaya | CallHub No answers on this topic |
Return on Investment | Avaya | CallHub |
ScreenShots | CallHub Screenshots |