Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 7.9 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Smartsheet
Score 8.1 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$14
per month
Pricing
BasecampSmartsheet
Editions & Modules
Basecamp Business
$99
Per Month [Unlimited Users]
Basecamp Personal
Free
Limited Capabilities
Individual
$14
per month
Business
$25
Per User / Per Month
Enterprise
Contact Sales
Premier
Contact Sales
Offerings
Pricing Offerings
BasecampSmartsheet
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BasecampSmartsheet
Considered Both Products
Basecamp
Chose Basecamp
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked …
Chose Basecamp
We liked Basecamp as it was initially free to use for 30 days. Further, there were some interns in our project who used the product at their university.There were videos available on how to set up and use the product. For us, it was the convenience of setting it up and hit the …
Chose Basecamp
Basecamp is more intuitive, easier to use, and honestly, more fun!
Chose Basecamp
All of them can be used regularly and we used them before. But we chose Basecamp because it's simple to use and setup. And our company is small sized organization and we don't have to use big software to track and manage our projects. I recommend Basecamp for an individual user …
Chose Basecamp
Basecamp is a very basic tool. There are pros and cons to this. I think other tools like Trello have much more to offer, and many more features. But this could be an issue for organizations looking for an easy-to-use tool. It really depends on the need of the company and the …
Chose Basecamp
We use a product called SmartSheet here for some collaboration. It's really easy to use, in an Excel document, deadlines etc... are all visible.

That's one of the big problems with Basecamp; the deliverables and deadlines are not always completely visible, it takes some …
Smartsheet
Chose Smartsheet
I definitely prefer Smartsheet to Basecamp. Its more advanced, the product design is better, and the notification system and ability to comment and attach documents has been extremely useful for my organization.
Chose Smartsheet
I actually use Basecamp in conjunction with Smartsheet. Smartsheet is where we store the real time project plan and Basecamp is where we have discussions that do not belong on a specific row of the sheet (as many of them don't). We also house project documents that do not …
Chose Smartsheet
We used the SmartSheet free trial and were deeply impressed. Microsoft Excel sitting on a mail server and database with automatic Gantt Charts was our dream. We could track expected vs. actual time to complete a task, view bottlenecks, and identify time savings visually. Base…
Chose Smartsheet
The dynamic nature of SmartSheet can do the same things as the other tools I've used (Trello, Asana, Basecamp, etc.), but you are not locked into a single methodology or format. You have the flexibility to create the type of project tracking tool that works best for your …
Chose Smartsheet
We use Basecamp for our day-to-day in-house operations, but need a more "rigid" structure (spreadsheet) for managing projects with clients. Everything is in one place in Smartsheet and clients are able to find and use it easily.
Chose Smartsheet
Basecamp was a little too complex compared to Spreadsheet. Part of Basecamp's issue is that it tries to be many things to many people. Smartsheet first and foremost is a project management tool. It doesn't pretend to be anything else. Sometimes I wonder if Basecamp is …
Chose Smartsheet
Smartsheet is a dedicated project management tool that is built on spread sheet principles. When compared to Microsoft's own offering, Smartsheet came out on top in some areas like dedicated project management features vs having to build custom features to Microsoft 365. …
Chose Smartsheet
Smartsheet is a unique data and project management collaboration tool that sets itself apart from its competitors. Teams have the ability to create extremely customized dashboards that have data flowing to and from multiple worksheets and workspaces. Smartsheet has the ability …
Chose Smartsheet
I liked Smartsheet for the ease of use and simplicity. Having a view in Gantt chart is great and very helpful. Being able to invite multiple people and have everyone collaborate was useful. It made my life as a manager of projects much much easier and saved me a lot of time …
Chose Smartsheet
Our design and dev team really enjoyed the look, feel, and flow of monday. However, from a project management and timeline approach I found it to be overwhelming and cumbersome. I needed a tool that could easily be replicable and client facing.
Chose Smartsheet
Smartsheet is so much easier to use than any other product. Because of how much it resembles and Excel spreadsheet, end users can pick it up and begin using it with very little to no training. The cost is also significantly less than the alternatives. Being a cloud solution …
Chose Smartsheet
I have used Microsoft Project, Basecamp, OmniPlan and Excel to organize projects. Smartsheet, by far, is my favorite. Although Smartsheet is not quite as detailed with Gantt charts as Microsoft Project and OmniPlan, it is much more user friendly. Smartsheet also has the …
Chose Smartsheet
I was attempting to do all I've described with Google Sheets & SharePoint. Google Sheets didn't have all the functionality we needed. SharePoint was too difficult to set up and doesn't work well with Mac users. None of the solutions I listed could match Smartsheet's versatility …
Top Pros
Top Cons
Features
BasecampSmartsheet
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
3.6
118 Ratings
70% below category average
Smartsheet
7.8
124 Ratings
4% above category average
Task Management4.6117 Ratings8.5121 Ratings
Resource Management3.598 Ratings8.9103 Ratings
Gantt Charts2.640 Ratings8.2104 Ratings
Scheduling3.493 Ratings8.5106 Ratings
Workflow Automation2.668 Ratings8.395 Ratings
Team Collaboration4.0117 Ratings8.4117 Ratings
Support for Agile Methodology3.349 Ratings8.377 Ratings
Support for Waterfall Methodology2.945 Ratings5.775 Ratings
Document Management3.4109 Ratings6.596 Ratings
Email integration3.596 Ratings8.095 Ratings
Mobile Access3.795 Ratings7.691 Ratings
Timesheet Tracking2.844 Ratings6.058 Ratings
Change request and Case Management3.055 Ratings8.164 Ratings
Budget and Expense Management7.139 Ratings8.070 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
7.8
40 Ratings
5% above category average
Smartsheet
6.5
62 Ratings
13% below category average
Quotes/estimates8.329 Ratings5.540 Ratings
Invoicing6.925 Ratings6.033 Ratings
Project & financial reporting8.034 Ratings7.056 Ratings
Integration with accounting software7.927 Ratings7.530 Ratings
Best Alternatives
BasecampSmartsheet
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BasecampSmartsheet
Likelihood to Recommend
6.4
(144 ratings)
8.7
(142 ratings)
Likelihood to Renew
10.0
(26 ratings)
10.0
(23 ratings)
Usability
7.8
(15 ratings)
8.6
(12 ratings)
Availability
10.0
(5 ratings)
-
(0 ratings)
Performance
7.3
(4 ratings)
10.0
(1 ratings)
Support Rating
8.8
(28 ratings)
8.1
(45 ratings)
Online Training
5.0
(1 ratings)
7.0
(1 ratings)
Implementation Rating
7.7
(4 ratings)
10.0
(6 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
BasecampSmartsheet
Likelihood to Recommend
37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Read full review
Smartsheet
For teams and users who are very familiar with Excel and its mode of operation, Smartsheet will feel like a walkover. If you have a number of users who use Excel or Google Sheets for their personal project management then you will find this tool to be very useful and somewhat familiar.
Teams that may be used to other project management suites or styles would find Smartsheet a bit challenging to adapt to, as formulas and formatting can be challenging to adapt to.
Read full review
Pros
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Read full review
Smartsheet
  • The easy to use dashboard has enabled us get comprehensive view of projects across the entire business.
  • It has streamlined internal communication with ease of sharing information across different teams.
  • Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos.
  • I like that it saves time for us and ensures we spend less time switching between apps.
Read full review
Cons
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Read full review
Smartsheet
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
Read full review
Likelihood to Renew
37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Read full review
Smartsheet
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Read full review
Usability
37 Signals
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Read full review
Smartsheet
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Read full review
Reliability and Availability
37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Read full review
Smartsheet
No answers on this topic
Support Rating
37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Read full review
Smartsheet
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
Read full review
Implementation Rating
37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Smartsheet
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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Alternatives Considered
37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Read full review
Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
Read full review
Return on Investment
37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Read full review
Smartsheet
  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
Read full review
ScreenShots