126 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100
Top Rated
706 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Feature Set Ratings

  • Bronto Marketing Platform (discontinued) ranks higher in 1 feature set: Reporting & Analytics

Email & Online Marketing

7.4

Bronto Marketing Platform (discontinued)

74%

NetSuite ERP

Feature Set Not Supported
N/A
Bronto Marketing Platform (discontinued) ranks higher in 9/9 features

WYSIWYG email editor

7.0
70%
50 Ratings
N/A
0 Ratings

Dynamic content

6.4
64%
50 Ratings
N/A
0 Ratings

Ability to test dynamic content

6.4
64%
49 Ratings
N/A
0 Ratings

Landing pages

4.5
45%
25 Ratings
N/A
0 Ratings

A/B testing

9.0
90%
55 Ratings
N/A
0 Ratings

Mobile optimization

7.8
78%
50 Ratings
N/A
0 Ratings

Email deliverability reporting

9.4
94%
114 Ratings
N/A
0 Ratings

List management

7.5
75%
56 Ratings
N/A
0 Ratings

Triggered drip sequences

8.4
84%
48 Ratings
N/A
0 Ratings

Reporting & Analytics

7.6

Bronto Marketing Platform (discontinued)

76%
5.6

NetSuite ERP

56%
Bronto Marketing Platform (discontinued) ranks higher in 3/3 features

Dashboards

7.8
78%
57 Ratings
5.6
56%
71 Ratings

Standard reports

7.8
78%
56 Ratings
5.6
56%
70 Ratings

Custom reports

7.1
71%
43 Ratings
5.6
56%
70 Ratings

Payroll Management

Bronto Marketing Platform (discontinued)

Feature Set Not Supported
N/A
1.4

NetSuite ERP

14%
NetSuite ERP ranks higher in 5/5 features

Pay calculation

N/A
0 Ratings
1.2
12%
13 Ratings

Benefit plan administration

N/A
0 Ratings
1.2
12%
10 Ratings

Direct deposit files

N/A
0 Ratings
1.8
18%
9 Ratings

Salary revision and increment management

N/A
0 Ratings
1.4
14%
8 Ratings

Reimbursement management

N/A
0 Ratings
1.2
12%
10 Ratings

Customization

Bronto Marketing Platform (discontinued)

Feature Set Not Supported
N/A
7.6

NetSuite ERP

76%
NetSuite ERP ranks higher in 2/2 features

API for custom integration

N/A
0 Ratings
6.5
65%
63 Ratings

Plug-ins

N/A
0 Ratings
5.3
53%
47 Ratings

Security

Bronto Marketing Platform (discontinued)

Feature Set Not Supported
N/A
6.2

NetSuite ERP

62%
NetSuite ERP ranks higher in 2/2 features

Single sign-on capability

N/A
0 Ratings
6.1
61%
61 Ratings

Role-based user permissions

N/A
0 Ratings
6.2
62%
79 Ratings

General Ledger and Configurable Accounting

Bronto Marketing Platform (discontinued)

Feature Set Not Supported
N/A
6.0

NetSuite ERP

60%
NetSuite ERP ranks higher in 11/11 features

Accounts payable

N/A
0 Ratings
5.6
56%
65 Ratings

Accounts receivable

N/A
0 Ratings
5.4
54%
64 Ratings

Global Financial Support

N/A
0 Ratings
5.2
52%
26 Ratings

Primary and Secondary Ledgers

N/A
0 Ratings
5.9
59%
28 Ratings

Intercompany Accounting

N/A
0 Ratings
4.6
46%
30 Ratings

Localizations

N/A
0 Ratings
6.1
61%
22 Ratings

Journals and Reconciliations

N/A
0 Ratings
6.5
65%
41 Ratings

Enterprise Accounting

N/A
0 Ratings
5.8
58%
35 Ratings

Configurable Accounting

N/A
0 Ratings
6.1
61%
35 Ratings

Centralized Rules Framework

N/A
0 Ratings
6.1
61%
24 Ratings

Standardized Processes

N/A
0 Ratings
5.3
53%
37 Ratings

Inventory Management

Bronto Marketing Platform (discontinued)

Feature Set Not Supported
N/A
5.3

NetSuite ERP

53%
NetSuite ERP ranks higher in 4/4 features

Inventory tracking

N/A
0 Ratings
5.8
58%
47 Ratings

Automatic reordering

N/A
0 Ratings
4.9
49%
28 Ratings

Location management

N/A
0 Ratings
5.4
54%
35 Ratings

Manufacturing module

N/A
0 Ratings
5.3
53%
27 Ratings

Order Management

Bronto Marketing Platform (discontinued)

Feature Set Not Supported
N/A
4.7

NetSuite ERP

47%
NetSuite ERP ranks higher in 7/7 features

Pricing

N/A
0 Ratings
4.5
45%
53 Ratings

Order entry

N/A
0 Ratings
4.6
46%
54 Ratings

Credit card processing

N/A
0 Ratings
4.0
40%
37 Ratings

Cost of goods sold

N/A
0 Ratings
5.4
54%
48 Ratings

Order Orchestration

N/A
0 Ratings
4.8
48%
21 Ratings

End-to-end order visibility

N/A
0 Ratings
5.0
50%
27 Ratings

Order exception Resolution

N/A
0 Ratings
4.5
45%
21 Ratings

Subledger and Financial Process

Bronto Marketing Platform (discontinued)

Feature Set Not Supported
N/A
5.0

NetSuite ERP

50%
NetSuite ERP ranks higher in 14/14 features

Automated Invoice Processing

N/A
0 Ratings
4.4
44%
35 Ratings

Shared Services Payments

N/A
0 Ratings
5.1
51%
17 Ratings

Billings Management

N/A
0 Ratings
5.4
54%
30 Ratings

Customer Receipt Applications

N/A
0 Ratings
5.5
55%
29 Ratings

Customer Collections

N/A
0 Ratings
4.8
48%
26 Ratings

Revenue Recognition

N/A
0 Ratings
5.3
53%
35 Ratings

Cash Management

N/A
0 Ratings
5.5
55%
27 Ratings

Asset Management

N/A
0 Ratings
4.8
48%
26 Ratings

Travel & Expense Management

N/A
0 Ratings
4.5
45%
31 Ratings

Budgetary Control & Encumbrance Accounting

N/A
0 Ratings
5.6
56%
27 Ratings

Period Close

N/A
0 Ratings
5.8
58%
35 Ratings

Transactions Tax

N/A
0 Ratings
5.4
54%
28 Ratings

Subledger Reconciliations

N/A
0 Ratings
5.7
57%
24 Ratings

3rd Party Accounting Systems

N/A
0 Ratings
2.5
25%
14 Ratings

Project Financial Management

Bronto Marketing Platform (discontinued)

Feature Set Not Supported
N/A
4.7

NetSuite ERP

47%
NetSuite ERP ranks higher in 12/12 features

Budgeting and Forecasting

N/A
0 Ratings
5.6
56%
26 Ratings

Project Costing

N/A
0 Ratings
5.3
53%
23 Ratings

Cost Capture

N/A
0 Ratings
4.9
49%
22 Ratings

Capital Project Management

N/A
0 Ratings
5.1
51%
14 Ratings

Customer Invoicing

N/A
0 Ratings
3.5
35%
25 Ratings

Customer Contract Compliance

N/A
0 Ratings
4.2
42%
13 Ratings

Project Revenue Recognition

N/A
0 Ratings
3.8
38%
22 Ratings

Project Financial Performance Analysis

N/A
0 Ratings
4.7
47%
23 Ratings

Project Financials Dashboard

N/A
0 Ratings
5.2
52%
24 Ratings

Real-time Financial Reporting

N/A
0 Ratings
6.0
60%
26 Ratings

Embedded Business Intelligence

N/A
0 Ratings
3.7
37%
13 Ratings

Project Planning Collaboration

N/A
0 Ratings
4.6
46%
14 Ratings

Project Execution Management

Bronto Marketing Platform (discontinued)

Feature Set Not Supported
N/A
4.2

NetSuite ERP

42%
NetSuite ERP ranks higher in 15/15 features

Project Planning and Scheduling

N/A
0 Ratings
4.0
40%
14 Ratings

Project Manager Dashboard

N/A
0 Ratings
4.3
43%
14 Ratings

Resource Manager Dashboard

N/A
0 Ratings
4.3
43%
12 Ratings

Task Insight for Project Managers

N/A
0 Ratings
4.1
41%
11 Ratings

Project Manager Mobile Functionality

N/A
0 Ratings
3.8
38%
10 Ratings

Team Member Task Collaboration

N/A
0 Ratings
3.8
38%
12 Ratings

Team Member Mobile Functionality

N/A
0 Ratings
4.0
40%
11 Ratings

Project Candidate Search

N/A
0 Ratings
3.9
39%
8 Ratings

Project Candidate Comparison and Analysis

N/A
0 Ratings
4.5
45%
8 Ratings

Defineable Resource Pools

N/A
0 Ratings
4.6
46%
8 Ratings

Defineable Resource Pools

N/A
0 Ratings
4.3
43%
8 Ratings

Talent Profiles

N/A
0 Ratings
4.3
43%
8 Ratings

Real-Time Project Reporting

N/A
0 Ratings
5.3
53%
13 Ratings

Absence Management

N/A
0 Ratings
4.0
40%
9 Ratings

Product Lifecycle Management

N/A
0 Ratings
4.1
41%
9 Ratings

Grants Management

Bronto Marketing Platform (discontinued)

Feature Set Not Supported
N/A
3.6

NetSuite ERP

36%
NetSuite ERP ranks higher in 4/4 features

Award Lifecycle Management

N/A
0 Ratings
4.0
40%
7 Ratings

Spending Control

N/A
0 Ratings
3.1
31%
9 Ratings

Indirect Cost Management

N/A
0 Ratings
3.4
34%
9 Ratings

Billing

N/A
0 Ratings
4.0
40%
12 Ratings

Procurement

Bronto Marketing Platform (discontinued)

Feature Set Not Supported
N/A
3.9

NetSuite ERP

39%
NetSuite ERP ranks higher in 19/19 features

Sourcing Team Collaboration

N/A
0 Ratings
3.3
33%
12 Ratings

Sourcing Analysis

N/A
0 Ratings
4.0
40%
12 Ratings

Bids Analyzed and Compared

N/A
0 Ratings
4.0
40%
8 Ratings

Catalog Shopping E-Commerce for Employees

N/A
0 Ratings
2.7
27%
7 Ratings

Contract Authoring

N/A
0 Ratings
3.2
32%
10 Ratings

Contract Compliance Management

N/A
0 Ratings
3.2
32%
10 Ratings

Contract History

N/A
0 Ratings
3.2
32%
10 Ratings

Contract Renewal Automation

N/A
0 Ratings
4.1
41%
8 Ratings

Contract Repository

N/A
0 Ratings
4.1
41%
8 Ratings

Contract Standardization and Enforcement

N/A
0 Ratings
4.0
40%
8 Ratings

Electronic Signatures

N/A
0 Ratings
4.5
45%
10 Ratings

Invoice Automated Matching

N/A
0 Ratings
4.4
44%
11 Ratings

Purchasing Risk and Compliance Management

N/A
0 Ratings
4.5
45%
10 Ratings

Requisitions-to-Purchase Orders Integrated

N/A
0 Ratings
4.5
45%
13 Ratings

Spend Compliance Management

N/A
0 Ratings
4.0
40%
12 Ratings

Supplier Assessment

N/A
0 Ratings
4.1
41%
9 Ratings

Supplier Communication and Collaboration

N/A
0 Ratings
3.2
32%
11 Ratings

Supplier Management

N/A
0 Ratings
4.1
41%
12 Ratings

Supplier Portal

N/A
0 Ratings
4.0
40%
8 Ratings

Risk Management

Bronto Marketing Platform (discontinued)

Feature Set Not Supported
N/A
3.9

NetSuite ERP

39%
NetSuite ERP ranks higher in 9/9 features

Risk Repository

N/A
0 Ratings
4.0
40%
8 Ratings

Control Management

N/A
0 Ratings
3.2
32%
11 Ratings

Control Mapping

N/A
0 Ratings
3.2
32%
9 Ratings

Control Efficiency Assessments

N/A
0 Ratings
4.0
40%
7 Ratings

Automated Control Assessments

N/A
0 Ratings
4.0
40%
7 Ratings

Assessment Capture

N/A
0 Ratings
4.1
41%
7 Ratings

Issue Detection

N/A
0 Ratings
4.0
40%
8 Ratings

Automatic Notification

N/A
0 Ratings
4.1
41%
9 Ratings

Remediation and Certification

N/A
0 Ratings
4.0
40%
8 Ratings

Logistics

Bronto Marketing Platform (discontinued)

Feature Set Not Supported
N/A
2.9

NetSuite ERP

29%
NetSuite ERP ranks higher in 13/13 features

Transportation Planning and Optimization

N/A
0 Ratings
3.2
32%
9 Ratings

Transportation Sourcing Management

N/A
0 Ratings
3.2
32%
9 Ratings

Transportation Process Integration

N/A
0 Ratings
3.2
32%
9 Ratings

Transportation Execution Management

N/A
0 Ratings
3.2
32%
8 Ratings

Freight Payment Automation

N/A
0 Ratings
3.2
32%
9 Ratings

Trade Management

N/A
0 Ratings
3.2
32%
8 Ratings

Trade Regulatory Compliance Management

N/A
0 Ratings
3.2
32%
6 Ratings

Customs Entry Management

N/A
0 Ratings
1.5
15%
8 Ratings

Customs Document Management

N/A
0 Ratings
1.6
16%
8 Ratings

Customs Document Collaboration

N/A
0 Ratings
1.6
16%
8 Ratings

Fulfillment Management

N/A
0 Ratings
3.8
38%
13 Ratings

Inventory Visibility

N/A
0 Ratings
4.2
42%
15 Ratings

Warehouse Workforce Management

N/A
0 Ratings
2.8
28%
11 Ratings

Manufacturing

Bronto Marketing Platform (discontinued)

Feature Set Not Supported
N/A
4.4

NetSuite ERP

44%
NetSuite ERP ranks higher in 9/9 features

Production Process Design

N/A
0 Ratings
4.4
44%
12 Ratings

Supply Chain Business Flows

N/A
0 Ratings
4.4
44%
13 Ratings

Production Management

N/A
0 Ratings
4.6
46%
14 Ratings

Contracted Manufacturing Management

N/A
0 Ratings
4.2
42%
12 Ratings

Configuration Management

N/A
0 Ratings
4.2
42%
10 Ratings

Work Definition

N/A
0 Ratings
4.5
45%
14 Ratings

Work Execution

N/A
0 Ratings
4.2
42%
12 Ratings

Advanced Fulfillment

N/A
0 Ratings
4.5
45%
11 Ratings

Manufacturing Costs

N/A
0 Ratings
4.3
43%
14 Ratings

Supply Chain

Bronto Marketing Platform (discontinued)

Feature Set Not Supported
N/A
4.2

NetSuite ERP

42%
NetSuite ERP ranks higher in 4/4 features

Forecasting

N/A
0 Ratings
3.8
38%
17 Ratings

Inventory Planning

N/A
0 Ratings
3.8
38%
18 Ratings

Multi-tier Supply Chain Planning

N/A
0 Ratings
4.7
47%
12 Ratings

Performance Monitoring

N/A
0 Ratings
4.5
45%
14 Ratings

Product Lifecycle Management

Bronto Marketing Platform (discontinued)

Feature Set Not Supported
N/A
3.6

NetSuite ERP

36%
NetSuite ERP ranks higher in 7/7 features

Ideation Management

N/A
0 Ratings
4.0
40%
9 Ratings

Requirements Management

N/A
0 Ratings
3.7
37%
8 Ratings

Proposal Management

N/A
0 Ratings
3.0
30%
10 Ratings

Innovation Portfolio Management

N/A
0 Ratings
3.5
35%
9 Ratings

Product Master Data Management

N/A
0 Ratings
3.8
38%
9 Ratings

Vendor Portal

N/A
0 Ratings
3.7
37%
11 Ratings

Project Portfolio Management

N/A
0 Ratings
3.4
34%
8 Ratings

Attribute Ratings

  • Bronto Marketing Platform (discontinued) is rated higher in 7 areas: Likelihood to Recommend, Usability, Availability, Performance, Online Training, Implementation Rating, Configurability
  • NetSuite ERP is rated higher in 2 areas: Likelihood to Renew, Support Rating

Likelihood to Recommend

8.1

Bronto Marketing Platform (discontinued)

81%
60 Ratings
6.9

NetSuite ERP

69%
130 Ratings

Likelihood to Renew

8.0

Bronto Marketing Platform (discontinued)

80%
5 Ratings
8.5

NetSuite ERP

85%
34 Ratings

Usability

9.0

Bronto Marketing Platform (discontinued)

90%
1 Rating
8.0

NetSuite ERP

80%
17 Ratings

Availability

10.0

Bronto Marketing Platform (discontinued)

100%
2 Ratings
9.4

NetSuite ERP

94%
26 Ratings

Performance

8.0

Bronto Marketing Platform (discontinued)

80%
2 Ratings
7.7

NetSuite ERP

77%
24 Ratings

Support Rating

2.0

Bronto Marketing Platform (discontinued)

20%
4 Ratings
6.8

NetSuite ERP

68%
31 Ratings

In-Person Training

Bronto Marketing Platform (discontinued)

N/A
0 Ratings
7.3

NetSuite ERP

73%
2 Ratings

Online Training

8.0

Bronto Marketing Platform (discontinued)

80%
1 Rating
7.8

NetSuite ERP

78%
9 Ratings

Implementation Rating

9.0

Bronto Marketing Platform (discontinued)

90%
2 Ratings
6.8

NetSuite ERP

68%
27 Ratings

Configurability

10.0

Bronto Marketing Platform (discontinued)

100%
1 Rating
9.0

NetSuite ERP

90%
1 Rating

Ease of integration

Bronto Marketing Platform (discontinued)

N/A
0 Ratings
9.0

NetSuite ERP

90%
1 Rating

Product Scalability

Bronto Marketing Platform (discontinued)

N/A
0 Ratings
8.4

NetSuite ERP

84%
5 Ratings

Likelihood to Recommend

The Bronto Marketing Platform

If you're a mid-size to larger business and rely on regular email engagement from customers, then Bronto Marketing Platform could be a potentially great partner if not game-changer for how you've been doing email campaign management previously. Their automation tools and development interface is amicable. The amount of data that's collected and available from engagement with subscribers through their tools can be overwhelming. Still, if you enjoy digging into every kernel of possible user activity information, you'll love it.
Read full review

NetSuite

NetSuite helps us a lot in managing the expenses we have in our organization. For example, if we do not have the purchase requisition / purchase order in the system, we wont be able to track our expenses. So it really helps us a lot in this scenario. Can't say anything less appropriate for NetSuite aside from being slow when entering or saving the task we have in NetSuite. All in all we love to use it for monitoring expenses.
Read full review

Pros

The Bronto Marketing Platform

  • It's easy to work with – it has seamless integration across all platforms, which helps when you're working with big clientele.
  • It's logically organized, which can't be said of all ESP's.
  • It has the LIVE CHAT support. A lot of email marketing clients simply don't have that. It's the little things!
Read full review

NetSuite

  • Integration. From Accounting to ERP to CRM, I don't imagine there is much NetSuite can't handle. For a small to medium sized business, and ever for many large organizations, I believe it is entirely possible to put all of the corporate system 'eggs' into one basket - that is on the NetSuite platform.
  • Architecture. The back-end database and inner workings of the NetSuite platform, I would describe as 'different.' Not necessarily better and definitely not worse. However, working in the data is different and maybe not as traditional as when working with a traditional relational database. Because of this, it does take a little bit of getting used to. However, once you are 'used to' it - the ease and simplicity of the back end is a beautiful thing and makes extracting and working with data, again once you cross the learning curve, something to be desired. Took me a few months to get the hang of things, but now, I couldn't imagine a more productive system.
  • Performance. While not lighting fast compared to some on-premise tools, the performance of the NetSuite platform is better that adequate and is quite useable on a day-to-day basis.
  • Consultants. We have had great success working with implementation specialists and consultants directly at Oracle. They are highly knowledgeable and easy to work with. I would highly recommend the native teams for implementation success.
Read full review

Cons

The Bronto Marketing Platform

  • Segmenting- although there's a lot that can be done with segmenting audiences, there's a bit of a learning curve when it comes to setting up segments. Wish it was more intuitive.
  • Workflows- setting up automation workflows requires some practice and I've needed to consult a Bronto support person each time I set up a new workflow.
  • Bronto Pop-up manager- we use this feature, not sure how common it is among Bronto clients, but there is overall some improvement needed with this tool. There is limited capability to update the look and feel of the pop-up manager, and we've run into some conflicts with other pop-ups on our website interfering with the Bronto pop-up.
Read full review

NetSuite

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Read full review

Pricing Details

Bronto Marketing Platform (discontinued)

Starting Price

Editions & Modules

Bronto Marketing Platform (discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Request pricing at info@bronto.com.

    NetSuite ERP

    Starting Price

    Editions & Modules

    NetSuite ERP editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Users subscribe to NetSuite for an annual license fee. Your license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. As your business grows, you can easily activate new modules and add users.

      Likelihood to Renew

      The Bronto Marketing Platform

      Never really had any issues that caused out-of-the-ordinary frustration levels. Of course, you'll have days where the learning curve of using a tool gets challenging. Still, I don't remember ever really coming across an obstacle or roadblock while using the tool because of a feature or function it just couldn't do successfully or at all. Customer support was always available as needed, and it was generally easy to find answers to questions when they arose.
      Read full review

      NetSuite

      I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
      Read full review

      Usability

      The Bronto Marketing Platform

      Usability is great. Very intuitive drag-and-drip metaphor for building automations. And the UI is very user-centric. It constantly prompts you with suggestions and next steps such that you hardly have to refer to the (excellent) documentation.
      Read full review

      NetSuite

      I give Netsuite [CRM] a value of 8 because it's very user friendly IF the user is properly trained and is dedicated to using the system as the administrator and company has intended. There are few items such as overall navigation that could be better but really that's splitting hairs as with any CRM, nothing's perfect.
      Read full review

      Reliability and Availability

      The Bronto Marketing Platform

      I never experienced any downtime.
      Read full review

      NetSuite

      It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
      Read full review

      Performance

      The Bronto Marketing Platform

      No issues.
      Read full review

      NetSuite

      Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
      Read full review

      Support Rating

      The Bronto Marketing Platform

      They used to be good, but they've evolved into a monolithic bureaucratic nightmare after the Netsuite / Oracle acquisition. Can't talk to anyone that actually knows the system and support tickets seem to go days or weeks without responses and resolution.
      Read full review

      NetSuite

      The high technical support is closer to a 9: they are very responsive and provide great examples for you to be able to replicate and resolve any scripting issue. The general support is about an 8: they address the issues relatively quickly and provide appropriate feedback although too often quoting NetSuite Support documents instead of providing relevant examples. For product enhancement issues it's a 5: very little feedback on when or whether they will happen.
      Read full review

      In-Person Training

      The Bronto Marketing Platform

      No answers on this topic

      NetSuite

      I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
      Read full review

      Online Training

      The Bronto Marketing Platform

      They have lots of videos on list importing / segmentation / report customization etc. when you sign on they give a link to online tutorials and documentation which is very helpful. They have very helpful PDFs on how to import / set up platform
      Read full review

      NetSuite

      Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
      Read full review

      Implementation Rating

      The Bronto Marketing Platform

      Easy to set up.
      Read full review

      NetSuite

      Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

      Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
      Read full review

      Alternatives Considered

      The Bronto Marketing Platform

      Bronto hits the sweet spot for us. It is most similar to the Salesforce family of products. Salesforce however can feel cluttered and configuration and setup can be time consuming and confusing. Bronto is much more streamlined and also has features built in that may require additional purchases in the Salesforce world. Adobe Campaign is a very powerful solution and can do many things hard to achieve in Bronto. However, Campaign is much more of a developer tool where Bronto is easy to learn and use right out of the box.
      Read full review

      NetSuite

      I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
      Read full review

      Scalability

      The Bronto Marketing Platform

      No answers on this topic

      NetSuite

      We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
      Read full review

      Return on Investment

      The Bronto Marketing Platform

      • Offering great reporting for tracking everything. I can see what emails are working (I track on a monthly basis) and what people are clicking.
      • A/B split testing lets us try different things. Try this and that.
      • Creating lists and segments of subscribers lets us look at who is the best performing contacts. Really get 'into the data' and understand what is working and what is not.
      Read full review

      NetSuite

      • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
      • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
      • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
      Read full review

      Screenshots

      Add comparison