What users are saying about
124 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
464 Ratings
124 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

NetSuite ERP

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
464 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Likelihood to Recommend

Bronto

If you're a mid-size to larger business and rely on regular email engagement from customers, then Bronto Marketing Platform could be a potentially great partner if not game-changer for how you've been doing email campaign management previously. Their automation tools and development interface is amicable. The amount of data that's collected and available from engagement with subscribers through their tools can be overwhelming. Still, if you enjoy digging into every kernel of possible user activity information, you'll love it.
Jason Bean | TrustRadius Reviewer

NetSuite ERP

Cloud computing, in my opinion, is the future. Just like we pay for electricity as we use it, and do not have our own power generation plants, I believe the future of enterprise computing is a pay-as-you-use service. And other companies agree (Sage Intacct, SAP Business One, Microsoft Dynamics 365). NetSuite has been doing it since 1998. They clearly have a leg-up over all of these other companies.Perhaps a highly specialized organization with lots of custom software might not be a good fit. Customization of the platform is robust to an extend and there are many tools available for customization. However, native support for common languages like Python do not exist and the back-end totally customizable JavaScript platform does require some advanced skills. In fairness, we have not encountered a situation yet that the standard cloud customization tools were unable to solve so for us, this description is a problem we just don't have.
Mitchel Laman | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Bronto
7.6
NetSuite ERP
WYSIWYG email editor
Bronto
7.3
NetSuite ERP
Dynamic content
Bronto
6.7
NetSuite ERP
Ability to test dynamic content
Bronto
6.7
NetSuite ERP
Landing pages
Bronto
4.8
NetSuite ERP
A/B testing
Bronto
8.9
NetSuite ERP
Mobile optimization
Bronto
8.0
NetSuite ERP
Email deliverability reporting
Bronto
9.4
NetSuite ERP
List management
Bronto
7.7
NetSuite ERP
Triggered drip sequences
Bronto
8.4
NetSuite ERP

Reporting & Analytics

Bronto
7.7
NetSuite ERP
7.5
Dashboards
Bronto
8.1
NetSuite ERP
7.6
Standard reports
Bronto
8.0
NetSuite ERP
7.5
Custom reports
Bronto
7.2
NetSuite ERP
7.2

Payroll Management

Bronto
NetSuite ERP
4.2
Pay calculation
Bronto
NetSuite ERP
3.4
Benefit plan administration
Bronto
NetSuite ERP
3.2
Direct deposit files
Bronto
NetSuite ERP
4.1
Salary revision and increment management
Bronto
NetSuite ERP
5.2
Reimbursement management
Bronto
NetSuite ERP
4.8

Customization

Bronto
NetSuite ERP
6.8
API for custom integration
Bronto
NetSuite ERP
7.0
Plug-ins
Bronto
NetSuite ERP
6.5

Security

Bronto
NetSuite ERP
7.3
Single sign-on capability
Bronto
NetSuite ERP
7.4
Role-based user permissions
Bronto
NetSuite ERP
7.2

General Ledger and Configurable Accounting

Bronto
NetSuite ERP
6.9
Accounts payable
Bronto
NetSuite ERP
7.5
Accounts receivable
Bronto
NetSuite ERP
7.5
Global Financial Support
Bronto
NetSuite ERP
7.0
Primary and Secondary Ledgers
Bronto
NetSuite ERP
7.5
Intercompany Accounting
Bronto
NetSuite ERP
6.8
Localizations
Bronto
NetSuite ERP
7.4
Journals and Reconciliations
Bronto
NetSuite ERP
7.7
Enterprise Accounting
Bronto
NetSuite ERP
7.8
Configurable Accounting
Bronto
NetSuite ERP
7.6
Centralized Rules Framework
Bronto
NetSuite ERP
7.2
Standardized Processes
Bronto
NetSuite ERP
6.6

Inventory Management

Bronto
NetSuite ERP
6.7
Inventory tracking
Bronto
NetSuite ERP
6.9
Automatic reordering
Bronto
NetSuite ERP
6.5
Location management
Bronto
NetSuite ERP
6.9
Manufacturing module
Bronto
NetSuite ERP
6.3

Order Management

Bronto
NetSuite ERP
6.7
Pricing
Bronto
NetSuite ERP
6.8
Order entry
Bronto
NetSuite ERP
6.8
Credit card processing
Bronto
NetSuite ERP
5.5
Cost of goods sold
Bronto
NetSuite ERP
7.5
Order Orchestration
Bronto
NetSuite ERP
6.6
End-to-end order visibility
Bronto
NetSuite ERP
7.2
Order exception Resolution
Bronto
NetSuite ERP
6.3

Subledger and Financial Process

Bronto
NetSuite ERP
6.5
Automated Invoice Processing
Bronto
NetSuite ERP
6.2
Shared Services Payments
Bronto
NetSuite ERP
6.7
Billings Management
Bronto
NetSuite ERP
6.3
Customer Receipt Applications
Bronto
NetSuite ERP
6.4
Customer Collections
Bronto
NetSuite ERP
7.1
Revenue Recognition
Bronto
NetSuite ERP
7.1
Cash Management
Bronto
NetSuite ERP
6.7
Asset Management
Bronto
NetSuite ERP
6.7
Travel & Expense Management
Bronto
NetSuite ERP
6.3
Budgetary Control & Encumbrance Accounting
Bronto
NetSuite ERP
6.6
Period Close
Bronto
NetSuite ERP
6.9
Transactions Tax
Bronto
NetSuite ERP
6.5
Subledger Reconciliations
Bronto
NetSuite ERP
6.8
3rd Party Accounting Systems
Bronto
NetSuite ERP
5.5

Project Financial Management

Bronto
NetSuite ERP
6.3
Budgeting and Forecasting
Bronto
NetSuite ERP
6.7
Project Costing
Bronto
NetSuite ERP
6.6
Cost Capture
Bronto
NetSuite ERP
6.3
Capital Project Management
Bronto
NetSuite ERP
7.1
Customer Invoicing
Bronto
NetSuite ERP
6.1
Customer Contract Compliance
Bronto
NetSuite ERP
6.0
Project Revenue Recognition
Bronto
NetSuite ERP
5.4
Project Financial Performance Analysis
Bronto
NetSuite ERP
6.1
Project Financials Dashboard
Bronto
NetSuite ERP
6.4
Real-time Financial Reporting
Bronto
NetSuite ERP
7.3
Embedded Business Intelligence
Bronto
NetSuite ERP
5.6
Project Planning Collaboration
Bronto
NetSuite ERP
6.0

Project Execution Management

Bronto
NetSuite ERP
6.4
Project Planning and Scheduling
Bronto
NetSuite ERP
6.0
Project Manager Dashboard
Bronto
NetSuite ERP
6.3
Resource Manager Dashboard
Bronto
NetSuite ERP
6.6
Task Insight for Project Managers
Bronto
NetSuite ERP
6.4
Project Manager Mobile Functionality
Bronto
NetSuite ERP
6.1
Team Member Task Collaboration
Bronto
NetSuite ERP
6.1
Team Member Mobile Functionality
Bronto
NetSuite ERP
6.1
Project Candidate Search
Bronto
NetSuite ERP
6.3
Project Candidate Comparison and Analysis
Bronto
NetSuite ERP
6.7
Defineable Resource Pools
Bronto
NetSuite ERP
7.0
Defineable Resource Pools
Bronto
NetSuite ERP
6.8
Talent Profiles
Bronto
NetSuite ERP
6.1
Real-Time Project Reporting
Bronto
NetSuite ERP
7.2
Absence Management
Bronto
NetSuite ERP
6.2
Product Lifecycle Management
Bronto
NetSuite ERP
6.5

Grants Management

Bronto
NetSuite ERP
5.8
Award Lifecycle Management
Bronto
NetSuite ERP
6.0
Spending Control
Bronto
NetSuite ERP
5.2
Indirect Cost Management
Bronto
NetSuite ERP
5.9
Billing
Bronto
NetSuite ERP
5.9

Procurement

Bronto
NetSuite ERP
6.3
Sourcing Team Collaboration
Bronto
NetSuite ERP
6.1
Sourcing Analysis
Bronto
NetSuite ERP
5.4
Bids Analyzed and Compared
Bronto
NetSuite ERP
6.1
Catalog Shopping E-Commerce for Employees
Bronto
NetSuite ERP
5.6
Contract Authoring
Bronto
NetSuite ERP
5.9
Contract Compliance Management
Bronto
NetSuite ERP
6.1
Contract History
Bronto
NetSuite ERP
6.3
Contract Renewal Automation
Bronto
NetSuite ERP
6.8
Contract Repository
Bronto
NetSuite ERP
6.6
Contract Standardization and Enforcement
Bronto
NetSuite ERP
6.3
Electronic Signatures
Bronto
NetSuite ERP
6.8
Invoice Automated Matching
Bronto
NetSuite ERP
6.4
Purchasing Risk and Compliance Management
Bronto
NetSuite ERP
6.6
Requisitions-to-Purchase Orders Integrated
Bronto
NetSuite ERP
6.7
Spend Compliance Management
Bronto
NetSuite ERP
6.2
Supplier Assessment
Bronto
NetSuite ERP
6.7
Supplier Communication and Collaboration
Bronto
NetSuite ERP
6.4
Supplier Management
Bronto
NetSuite ERP
6.7
Supplier Portal
Bronto
NetSuite ERP
6.4

Risk Management

Bronto
NetSuite ERP
6.3
Risk Repository
Bronto
NetSuite ERP
6.0
Control Management
Bronto
NetSuite ERP
6.1
Control Mapping
Bronto
NetSuite ERP
6.2
Control Efficiency Assessments
Bronto
NetSuite ERP
6.3
Automated Control Assessments
Bronto
NetSuite ERP
6.3
Assessment Capture
Bronto
NetSuite ERP
6.7
Issue Detection
Bronto
NetSuite ERP
6.2
Automatic Notification
Bronto
NetSuite ERP
6.4
Remediation and Certification
Bronto
NetSuite ERP
6.4

Logistics

Bronto
NetSuite ERP
5.0
Transportation Planning and Optimization
Bronto
NetSuite ERP
5.0
Transportation Sourcing Management
Bronto
NetSuite ERP
5.3
Transportation Process Integration
Bronto
NetSuite ERP
5.4
Transportation Execution Management
Bronto
NetSuite ERP
5.4
Freight Payment Automation
Bronto
NetSuite ERP
5.1
Trade Management
Bronto
NetSuite ERP
5.0
Trade Regulatory Compliance Management
Bronto
NetSuite ERP
5.5
Customs Entry Management
Bronto
NetSuite ERP
3.6
Customs Document Management
Bronto
NetSuite ERP
3.8
Customs Document Collaboration
Bronto
NetSuite ERP
3.8
Fulfillment Management
Bronto
NetSuite ERP
6.1
Inventory Visibility
Bronto
NetSuite ERP
6.2
Warehouse Workforce Management
Bronto
NetSuite ERP
4.8

Manufacturing

Bronto
NetSuite ERP
5.6
Production Process Design
Bronto
NetSuite ERP
5.9
Supply Chain Business Flows
Bronto
NetSuite ERP
5.5
Production Management
Bronto
NetSuite ERP
5.8
Contracted Manufacturing Management
Bronto
NetSuite ERP
5.5
Configuration Management
Bronto
NetSuite ERP
5.7
Work Definition
Bronto
NetSuite ERP
5.5
Work Execution
Bronto
NetSuite ERP
5.2
Advanced Fulfillment
Bronto
NetSuite ERP
5.7
Manufacturing Costs
Bronto
NetSuite ERP
5.4

Supply Chain

Bronto
NetSuite ERP
6.3
Forecasting
Bronto
NetSuite ERP
6.5
Inventory Planning
Bronto
NetSuite ERP
6.3
Multi-tier Supply Chain Planning
Bronto
NetSuite ERP
6.4
Performance Monitoring
Bronto
NetSuite ERP
6.2

Product Lifecycle Management

Bronto
NetSuite ERP
5.5
Ideation Management
Bronto
NetSuite ERP
5.9
Requirements Management
Bronto
NetSuite ERP
5.8
Proposal Management
Bronto
NetSuite ERP
4.3
Innovation Portfolio Management
Bronto
NetSuite ERP
5.5
Product Master Data Management
Bronto
NetSuite ERP
5.8
Vendor Portal
Bronto
NetSuite ERP
5.8
Project Portfolio Management
Bronto
NetSuite ERP
5.8

Pros

Bronto

  • It's easy to work with – it has seamless integration across all platforms, which helps when you're working with big clientele.
  • It's logically organized, which can't be said of all ESP's.
  • It has the LIVE CHAT support. A lot of email marketing clients simply don't have that. It's the little things!
Anonymous | TrustRadius Reviewer

NetSuite ERP

  • Custom records, fields and forms
  • Workflow automation
  • Mass updates and CSV imports making data management easy
  • Suitescript offers powerful ways to customize
  • Many modules available to a wide variety of business
  • Several bundles available that integrate with other services or add functionality to NetSuite
Anonymous | TrustRadius Reviewer

Cons

Bronto

  • Segmenting- although there's a lot that can be done with segmenting audiences, there's a bit of a learning curve when it comes to setting up segments. Wish it was more intuitive.
  • Workflows- setting up automation workflows requires some practice and I've needed to consult a Bronto support person each time I set up a new workflow.
  • Bronto Pop-up manager- we use this feature, not sure how common it is among Bronto clients, but there is overall some improvement needed with this tool. There is limited capability to update the look and feel of the pop-up manager, and we've run into some conflicts with other pop-ups on our website interfering with the Bronto pop-up.
Anonymous | TrustRadius Reviewer

NetSuite ERP

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Sonny Spencer, ACA | TrustRadius Reviewer

Likelihood to Renew

Bronto

Bronto 8.0
Based on 5 answers
Never really had any issues that caused out-of-the-ordinary frustration levels. Of course, you'll have days where the learning curve of using a tool gets challenging. Still, I don't remember ever really coming across an obstacle or roadblock while using the tool because of a feature or function it just couldn't do successfully or at all. Customer support was always available as needed, and it was generally easy to find answers to questions when they arose.
Jason Bean | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Usability

Bronto

Bronto 9.0
Based on 1 answer
Usability is great. Very intuitive drag-and-drip metaphor for building automations. And the UI is very user-centric. It constantly prompts you with suggestions and next steps such that you hardly have to refer to the (excellent) documentation.
Anonymous | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Reliability and Availability

Bronto

Bronto 10.0
Based on 1 answer
I never experienced any downtime.
Anonymous | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

Performance

Bronto

Bronto 8.0
Based on 1 answer
Anonymous | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Support Rating

Bronto

Bronto 2.0
Based on 2 answers
They used to be good, but they've evolved into a monolithic bureaucratic nightmare after the Netsuite / Oracle acquisition. Can't talk to anyone that actually knows the system and support tickets seem to go days or weeks without responses and resolution.
McKane Davis | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 1.0
Based on 20 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

In-Person Training

Bronto

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

Online Training

Bronto

Bronto 8.0
Based on 1 answer
They have lots of videos on list importing / segmentation / report customization etc. when you sign on they give a link to online tutorials and documentation which is very helpful. They have very helpful PDFs on how to import / set up platform
Anonymous | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 8.0
Based on 7 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

Implementation Rating

Bronto

Bronto 9.0
Based on 1 answer
Easy to set up.
Anonymous | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 7.3
Based on 18 answers
Implementation was fine but could have gone quicker.

NetSuite provided me a implementation guide who I did not think was very knowledgeable.

I recommend that you make sure the organization knows how they are going to use the software and come up with an implementation plan before importing all of the data.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bronto

Bronto hits the sweet spot for us. It is most similar to the Salesforce family of products. Salesforce however can feel cluttered and configuration and setup can be time consuming and confusing. Bronto is much more streamlined and also has features built in that may require additional purchases in the Salesforce world. Adobe Campaign is a very powerful solution and can do many things hard to achieve in Bronto. However, Campaign is much more of a developer tool where Bronto is easy to learn and use right out of the box.
Anonymous | TrustRadius Reviewer

NetSuite ERP

I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Chris Snelling, CFA | TrustRadius Reviewer

Scalability

Bronto

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

Return on Investment

Bronto

  • Offering great reporting for tracking everything. I can see what emails are working (I track on a monthly basis) and what people are clicking.
  • A/B split testing lets us try different things. Try this and that.
  • Creating lists and segments of subscribers lets us look at who is the best performing contacts. Really get 'into the data' and understand what is working and what is not.
Johnathan Karch | TrustRadius Reviewer

NetSuite ERP

  • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
  • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
  • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Joshua Henke | TrustRadius Reviewer

Pricing Details

Bronto

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Bronto Editions & Modules

Additional Pricing Details
Request pricing at info@bronto.com.

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Bronto
8.1
NetSuite ERP
6.4

Likelihood to Renew

Bronto
8.0
NetSuite ERP
8.0

Usability

Bronto
9.0
NetSuite ERP
9.0

Reliability and Availability

Bronto
10.0
NetSuite ERP
9.4

Performance

Bronto
8.0
NetSuite ERP
7.7

Support Rating

Bronto
2.0
NetSuite ERP
1.0

In-Person Training

Bronto
NetSuite ERP
7.3

Online Training

Bronto
8.0
NetSuite ERP
8.0

Implementation Rating

Bronto
9.0
NetSuite ERP
7.3

Scalability

Bronto
NetSuite ERP
8.4

Add comparison