What users are saying about
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Top Rated
1243 Ratings
2 Ratings
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Score 10 out of 100

UKG Pro

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Top Rated
1243 Ratings
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Score 8.4 out of 100

Feature Set Ratings

  • CenterPoint Payroll ranks higher in 1 feature set: Payroll Management

Payroll Management

10.0

CenterPoint Payroll

100%
8.5

UKG Pro

85%
CenterPoint Payroll ranks higher in 5/7 features

Pay calculation

10.0
100%
1 Rating
9.0
90%
648 Ratings

Benefit plan administration

10.0
100%
1 Rating
8.0
80%
589 Ratings

Direct deposit files

10.0
100%
1 Rating
9.0
90%
641 Ratings

Salary revision and increment management

10.0
100%
1 Rating
8.5
85%
522 Ratings

Reimbursement management

10.0
100%
1 Rating
8.0
80%
57 Ratings

Support for external payroll vendors

N/A
0 Ratings
8.4
84%
299 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
8.7
87%
174 Ratings

Human Resource Management

CenterPoint Payroll

Feature Set Not Supported
N/A
8.2

UKG Pro

82%
UKG Pro ranks higher in 7/7 features

Employee demographic data

N/A
0 Ratings
8.8
88%
666 Ratings

Employment history

N/A
0 Ratings
8.4
84%
692 Ratings

Job profiles and administration

N/A
0 Ratings
8.4
84%
668 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
8.1
81%
657 Ratings

Organizational charting

N/A
0 Ratings
7.7
77%
582 Ratings

Organization and location management

N/A
0 Ratings
8.0
80%
596 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
7.9
79%
469 Ratings

Leave and Attendance Management

CenterPoint Payroll

Feature Set Not Supported
N/A
7.8

UKG Pro

78%
UKG Pro ranks higher in 3/3 features

Approval workflow

N/A
0 Ratings
8.0
80%
459 Ratings

Balance details

N/A
0 Ratings
7.8
78%
482 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
7.6
76%
396 Ratings

Employee Self Service

CenterPoint Payroll

Feature Set Not Supported
N/A
8.6

UKG Pro

86%
UKG Pro ranks higher in 5/5 features

View and generate pay and benefit information

N/A
0 Ratings
8.9
89%
704 Ratings

Update personal information

N/A
0 Ratings
9.0
90%
707 Ratings

View company policy documentation

N/A
0 Ratings
8.7
87%
504 Ratings

Employee recognition

N/A
0 Ratings
7.8
78%
255 Ratings

View job history

N/A
0 Ratings
8.8
88%
692 Ratings

Asset Management

CenterPoint Payroll

Feature Set Not Supported
N/A
7.1

UKG Pro

71%
UKG Pro ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
7.1
71%
171 Ratings

HR Reporting

CenterPoint Payroll

Feature Set Not Supported
N/A
7.2

UKG Pro

72%
UKG Pro ranks higher in 3/3 features

Report builder

N/A
0 Ratings
7.4
74%
649 Ratings

Pre-built reports

N/A
0 Ratings
7.7
77%
661 Ratings

Ability to combine HR data with external data

N/A
0 Ratings
6.6
66%
447 Ratings

Onboarding

CenterPoint Payroll

Feature Set Not Supported
N/A
8.3

UKG Pro

83%
UKG Pro ranks higher in 2/2 features

New hire portal

N/A
0 Ratings
8.4
84%
495 Ratings

Manager tracking tools

N/A
0 Ratings
8.2
82%
399 Ratings

Performance and Goals

CenterPoint Payroll

Feature Set Not Supported
N/A
7.8

UKG Pro

78%
UKG Pro ranks higher in 4/4 features

Corporate goal setting

N/A
0 Ratings
7.9
79%
256 Ratings

Individual goal setting

N/A
0 Ratings
7.9
79%
317 Ratings

Line-of sight-visibility

N/A
0 Ratings
7.6
76%
222 Ratings

Performance tracking

N/A
0 Ratings
7.7
77%
297 Ratings

Performance Management

CenterPoint Payroll

Feature Set Not Supported
N/A
8.1

UKG Pro

81%
UKG Pro ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
8.1
81%
367 Ratings

Performance improvement plans

N/A
0 Ratings
7.8
78%
287 Ratings

Review status tracking

N/A
0 Ratings
8.2
82%
386 Ratings

Review reminders

N/A
0 Ratings
8.1
81%
351 Ratings

Multiple review frequency

N/A
0 Ratings
8.2
82%
295 Ratings

Succession Planning

CenterPoint Payroll

Feature Set Not Supported
N/A
7.5

UKG Pro

75%
UKG Pro ranks higher in 4/4 features

Create succession plans/pools

N/A
0 Ratings
7.1
71%
133 Ratings

Candidate ranking

N/A
0 Ratings
7.7
77%
139 Ratings

Candidate search

N/A
0 Ratings
7.7
77%
139 Ratings

Candidate development

N/A
0 Ratings
7.5
75%
132 Ratings

Recruiting / ATS

CenterPoint Payroll

Feature Set Not Supported
N/A
8.1

UKG Pro

81%
UKG Pro ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
8.1
81%
391 Ratings

Company Website Posting

N/A
0 Ratings
8.7
87%
375 Ratings

Publish to Social Media

N/A
0 Ratings
8.0
80%
296 Ratings

Job Search Site Posting

N/A
0 Ratings
8.3
83%
349 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
7.5
75%
288 Ratings

Applicant Tracking

N/A
0 Ratings
8.4
84%
375 Ratings

Notifications and Alerts

N/A
0 Ratings
7.9
79%
350 Ratings

Attribute Ratings

  • CenterPoint Payroll is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

10.0

CenterPoint Payroll

100%
1 Rating
8.4

UKG Pro

84%
856 Ratings

Likelihood to Renew

CenterPoint Payroll

N/A
0 Ratings
9.7

UKG Pro

97%
188 Ratings

Usability

CenterPoint Payroll

N/A
0 Ratings
7.8

UKG Pro

78%
149 Ratings

Availability

CenterPoint Payroll

N/A
0 Ratings
9.0

UKG Pro

90%
128 Ratings

Performance

CenterPoint Payroll

N/A
0 Ratings
8.4

UKG Pro

84%
479 Ratings

Support Rating

10.0

CenterPoint Payroll

100%
2 Ratings
8.1

UKG Pro

81%
781 Ratings

In-Person Training

CenterPoint Payroll

N/A
0 Ratings
7.8

UKG Pro

78%
83 Ratings

Online Training

CenterPoint Payroll

N/A
0 Ratings
8.1

UKG Pro

81%
195 Ratings

Implementation Rating

CenterPoint Payroll

N/A
0 Ratings
8.4

UKG Pro

84%
152 Ratings

Product Scalability

CenterPoint Payroll

N/A
0 Ratings
8.8

UKG Pro

88%
89 Ratings

Likelihood to Recommend

CenterPoint Payroll

CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.
Anonymous | TrustRadius Reviewer

UKG Pro

I love that UKG [Pro] is open to new ideas and implementing changes based on client feedback. UKG [Pro] has a very robust reporting and analytic database with BI reporting. [The] platform is setup to handle the full life cycle of employees and is very user-friendly. UKG [Pro] is always upgrading and coming up with new products to enhance [the] user and admin experience.
Tonia Douglas | TrustRadius Reviewer

Pros

CenterPoint Payroll

  • Customization options to meet your company's payroll needs.
  • Excellent customer service and tech support.
  • Logical and easy-to-use user interface.
  • Ability to customize reports and exports.
Anonymous | TrustRadius Reviewer

UKG Pro

  • People Analytics reporting is great - with the Cognos Analytics background to create all types of reporting; from dashboards to simple reporting
  • Employee Self Service - allowing the employee to own their information and providing helpful space for them to maintain it with the web and mobile app
  • Manager Self Service - putting information in Managers' hands in order to get them to make the best decisions on their personnel. The roles that add the My Team menu allow Managers to see Talent, Job, Compensation, and other information for all their folks and also compare to the rest of the team.
Richard Grossman | TrustRadius Reviewer

Cons

CenterPoint Payroll

  • Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.
Anonymous | TrustRadius Reviewer

UKG Pro

  • From what I've recently seen, some of the new models of time clocks offered by UKG are not as user-friendly as previous models that will soon no longer be supported. We are still waiting on further info on other options/clocks that won't extend the time it takes our hourly employees to enter new time/projects that they are working on.
Wendy Thompson | TrustRadius Reviewer

Pricing Details

CenterPoint Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

UKG Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 9.7
Based on 188 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas | TrustRadius Reviewer

Usability

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 7.8
Based on 149 answers
There is a lot of functionality that we still have not been able to take advantage of due to getting our system up and running. Customer Service is a little strained at the moment due to the recent M&A's. I expect that things will get better in due time as we become more familiar with the system and customer service improves.
Chanel M Nelson, MHRM | TrustRadius Reviewer

Reliability and Availability

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 9.0
Based on 128 answers
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Juan Osegueda | TrustRadius Reviewer

Performance

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.4
Based on 479 answers
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Christi Wehby | TrustRadius Reviewer

Support Rating

CenterPoint Payroll

CenterPoint Payroll 10.0
Based on 2 answers
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro 8.1
Based on 781 answers
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
Jeremy Johnson | TrustRadius Reviewer

In-Person Training

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 7.8
Based on 83 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Rachel Russ | TrustRadius Reviewer

Online Training

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.1
Based on 195 answers
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
Judy Frank | TrustRadius Reviewer

Implementation Rating

CenterPoint Payroll

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.4
Based on 152 answers
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
Jack Klott, SHRM-SCP | TrustRadius Reviewer

Alternatives Considered

CenterPoint Payroll

We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
Aaron White | TrustRadius Reviewer

Scalability

Return on Investment

CenterPoint Payroll

  • CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
  • Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.
Anonymous | TrustRadius Reviewer

UKG Pro

  • UKG has many great features that help streamline our processes and help us to better manage our time. We are excited to be adding the case management and file management this year and our hope is this will benefit all departments.
Victoria Tourangeau | TrustRadius Reviewer

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