CenterPoint Payroll vs UKG Pro

What users are saying about

Score 10 out of 10

Based on 2 reviews and ratings

Score 8.4 out of 10

Based on 1243 reviews and ratings

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Feature Set Ratings

CenterPoint Payroll ranks higher in 1 feature set: Payroll Management

Payroll Management

10.0

CenterPoint Payroll

100%

8.5

UKG Pro

85%

CenterPoint Payroll ranks higher in 5/7 features

Pay calculation

10.0

100%

1 Rating

9.0

90%

648 Ratings

Benefit plan administration

10.0

100%

1 Rating

8.0

80%

589 Ratings

Direct deposit files

10.0

100%

1 Rating

9.0

90%

641 Ratings

Salary revision and increment management

10.0

100%

1 Rating

8.5

85%

522 Ratings

Reimbursement management

10.0

100%

1 Rating

8.0

80%

57 Ratings

Support for external payroll vendors

N/A

0 Ratings

8.4

84%

299 Ratings

Off-cycle/On-Demand payment

N/A

0 Ratings

8.7

87%

174 Ratings

Human Resource Management

CenterPoint Payroll

Feature Set Not Supported

N/A

8.2

UKG Pro

82%

UKG Pro ranks higher in 7/7 features

Employee demographic data

N/A

0 Ratings

8.8

88%

666 Ratings

Employment history

N/A

0 Ratings

8.4

84%

692 Ratings

Job profiles and administration

N/A

0 Ratings

8.4

84%

668 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A

0 Ratings

8.1

81%

657 Ratings

Organizational charting

N/A

0 Ratings

7.7

77%

582 Ratings

Organization and location management

N/A

0 Ratings

8.0

80%

596 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A

0 Ratings

7.9

79%

469 Ratings

Leave and Attendance Management

CenterPoint Payroll

Feature Set Not Supported

N/A

7.8

UKG Pro

78%

UKG Pro ranks higher in 3/3 features

Approval workflow

N/A

0 Ratings

8.0

80%

459 Ratings

Balance details

N/A

0 Ratings

7.8

78%

482 Ratings

Annual carry-forward and encashment

N/A

0 Ratings

7.6

76%

396 Ratings

Employee Self Service

CenterPoint Payroll

Feature Set Not Supported

N/A

8.6

UKG Pro

86%

UKG Pro ranks higher in 5/5 features

View and generate pay and benefit information

N/A

0 Ratings

8.9

89%

704 Ratings

Update personal information

N/A

0 Ratings

9.0

90%

707 Ratings

View company policy documentation

N/A

0 Ratings

8.7

87%

504 Ratings

Employee recognition

N/A

0 Ratings

7.8

78%

255 Ratings

View job history

N/A

0 Ratings

8.8

88%

692 Ratings

Asset Management

CenterPoint Payroll

Feature Set Not Supported

N/A

7.1

UKG Pro

71%

UKG Pro ranks higher in 1/1 features

Tracking of all physical assets

N/A

0 Ratings

7.1

71%

171 Ratings

HR Reporting

CenterPoint Payroll

Feature Set Not Supported

N/A

7.2

UKG Pro

72%

UKG Pro ranks higher in 3/3 features

Report builder

N/A

0 Ratings

7.4

74%

649 Ratings

Pre-built reports

N/A

0 Ratings

7.7

77%

661 Ratings

Ability to combine HR data with external data

N/A

0 Ratings

6.6

66%

447 Ratings

Onboarding

CenterPoint Payroll

Feature Set Not Supported

N/A

8.3

UKG Pro

83%

UKG Pro ranks higher in 2/2 features

New hire portal

N/A

0 Ratings

8.4

84%

495 Ratings

Manager tracking tools

N/A

0 Ratings

8.2

82%

399 Ratings

Performance and Goals

CenterPoint Payroll

Feature Set Not Supported

N/A

7.8

UKG Pro

78%

UKG Pro ranks higher in 4/4 features

Corporate goal setting

N/A

0 Ratings

7.9

79%

256 Ratings

Individual goal setting

N/A

0 Ratings

7.9

79%

317 Ratings

Line-of sight-visibility

N/A

0 Ratings

7.6

76%

222 Ratings

Performance tracking

N/A

0 Ratings

7.7

77%

297 Ratings

Performance Management

CenterPoint Payroll

Feature Set Not Supported

N/A

8.1

UKG Pro

81%

UKG Pro ranks higher in 5/5 features

Performance plans

N/A

0 Ratings

8.1

81%

367 Ratings

Performance improvement plans

N/A

0 Ratings

7.8

78%

287 Ratings

Review status tracking

N/A

0 Ratings

8.2

82%

386 Ratings

Review reminders

N/A

0 Ratings

8.1

81%

351 Ratings

Multiple review frequency

N/A

0 Ratings

8.2

82%

295 Ratings

Succession Planning

CenterPoint Payroll

Feature Set Not Supported

N/A

7.5

UKG Pro

75%

UKG Pro ranks higher in 4/4 features

Create succession plans/pools

N/A

0 Ratings

7.1

71%

133 Ratings

Candidate ranking

N/A

0 Ratings

7.7

77%

139 Ratings

Candidate search

N/A

0 Ratings

7.7

77%

139 Ratings

Candidate development

N/A

0 Ratings

7.5

75%

132 Ratings

Recruiting / ATS

CenterPoint Payroll

Feature Set Not Supported

N/A

8.1

UKG Pro

81%

UKG Pro ranks higher in 7/7 features

Job Requisition Management

N/A

0 Ratings

8.1

81%

391 Ratings

Company Website Posting

N/A

0 Ratings

8.7

87%

375 Ratings

Publish to Social Media

N/A

0 Ratings

8.0

80%

296 Ratings

Job Search Site Posting

N/A

0 Ratings

8.3

83%

349 Ratings

Duplicate Candidate Prevention

N/A

0 Ratings

7.5

75%

288 Ratings

Applicant Tracking

N/A

0 Ratings

8.4

84%

375 Ratings

Notifications and Alerts

N/A

0 Ratings

7.9

79%

350 Ratings

Attribute Ratings

CenterPoint Payroll is rated higher in 2 areas: Likelihood to Recommend, Support Rating

CenterPoint Payroll

100%

1 Rating

8.4

UKG Pro

84%

856 Ratings

CenterPoint Payroll

N/A

0 Ratings

9.7

UKG Pro

97%

188 Ratings

CenterPoint Payroll

N/A

0 Ratings

7.8

UKG Pro

78%

149 Ratings

CenterPoint Payroll

N/A

0 Ratings

9.0

UKG Pro

90%

128 Ratings

CenterPoint Payroll

N/A

0 Ratings

8.4

UKG Pro

84%

479 Ratings

CenterPoint Payroll

100%

2 Ratings

8.1

UKG Pro

81%

781 Ratings

CenterPoint Payroll

N/A

0 Ratings

7.8

UKG Pro

78%

83 Ratings

CenterPoint Payroll

N/A

0 Ratings

8.1

UKG Pro

81%

195 Ratings

CenterPoint Payroll

N/A

0 Ratings

8.4

UKG Pro

84%

152 Ratings

CenterPoint Payroll

N/A

0 Ratings

8.8

UKG Pro

88%

89 Ratings

Pros

Customization options to meet your company's payroll needs.
Excellent customer service and tech support.
Logical and easy-to-use user interface.
Ability to customize reports and exports.

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Verified User

Manager in Human Resources

Mining & Metals Company, 51-200 employees

View all 1 answers on this topic

People Analytics reporting is great - with the Cognos Analytics background to create all types of reporting; from dashboards to simple reporting
Employee Self Service - allowing the employee to own their information and providing helpful space for them to maintain it with the web and mobile app
Manager Self Service - putting information in Managers' hands in order to get them to make the best decisions on their personnel. The roles that add the My Team menu allow Managers to see Talent, Job, Compensation, and other information for all their folks and also compare to the rest of the team.

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Richard Grossman

Human Resources Information Manager

Odyssey SystemsGovernment Relations, 501-1000 employees

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Cons

Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.

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Verified User

Manager in Human Resources

Mining & Metals Company, 51-200 employees

View all 1 answers on this topic

From what I've recently seen, some of the new models of time clocks offered by UKG are not as user-friendly as previous models that will soon no longer be supported. We are still waiting on further info on other options/clocks that won't extend the time it takes our hourly employees to enter new time/projects that they are working on.

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Wendy Thompson

Payroll Manager

TOLMAR, Inc.Pharmaceuticals, 501-1000 employees

View all 856 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Starting Price

—

Likelihood to Renew

No score

No answers yet

No answers on this topic

UKG Pro 9.7

Based on 188 answers

We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product

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Bailey Thomas

HR/Payroll Specialist

Hampton AffiliatesPaper & Forest Products, 1001-5000 employees

View all 188 answers on this topic

Usability

No score

No answers yet

No answers on this topic

UKG Pro 7.8

Based on 149 answers

There is a lot of functionality that we still have not been able to take advantage of due to getting our system up and running. Customer Service is a little strained at the moment due to the recent M&A's. I expect that things will get better in due time as we become more familiar with the system and customer service improves.

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Chanel M Nelson, MHRM

Senior Human Resources Generalist

Continental Office est. 1939Furniture, 51-200 employees

View all 149 answers on this topic

Reliability and Availability

No score

No answers yet

No answers on this topic

UKG Pro 9.0

Based on 128 answers

I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.

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Juan Osegueda

Payroll Manager

Hostmark Hospitality GroupHospitality, 1001-5000 employees

View all 128 answers on this topic

Performance

No score

No answers yet

No answers on this topic

UKG Pro 8.4

Based on 479 answers

Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.

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Christi Wehby

HRIS Sr. Director

Community Health SystemsHospital & Health Care, 10,001+ employees

View all 479 answers on this topic

Support Rating

CenterPoint Payroll 10.0

Based on 2 answers

CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.

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Verified User

Manager in Human Resources

Mining & Metals Company, 51-200 employees

View all 2 answers on this topic

UKG Pro 8.1

Based on 781 answers

Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.

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Jeremy Johnson

Management Trainee, Human Resources

Melaleuca:The Wellness CompanyConsumer Goods, 5001-10,000 employees

View all 781 answers on this topic

In-Person Training

No score

No answers yet

No answers on this topic

UKG Pro 7.8

Based on 83 answers

I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.

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Rachel Russ

HR Admin and Systems Coordinator

Spurs Sports & EntertainmentSports, 201-500 employees

View all 83 answers on this topic

Online Training

No score

No answers yet

No answers on this topic

UKG Pro 8.1

Based on 195 answers

I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.

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Judy Frank

Payroll/HRIS Manager

PLH GroupConstruction, 1001-5000 employees

View all 195 answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

UKG Pro 8.4

Based on 152 answers

Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.

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Jack Klott, SHRM-SCP

VP Human Resources

Independent BankBanking, 501-1000 employees

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Alternatives Considered

We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.

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Verified User

Manager in Human Resources

Mining & Metals Company, 51-200 employees

View all 1 answers on this topic

UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.

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Aaron White

Sr HRIS Analyst

Cardinal Glass Industries, Inc.Glass, Ceramics & Concrete, 5001-10,000 employees

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Scalability

No score

No answers yet

No answers on this topic

UKG Pro 8.8

Based on 89 answers

The UltiPro HRMS platform offers Flexibility & Accessibility. We are able to add a component company to our existing profile with ease. UltiPro provides a step-by-step guide to component company implementation. The process was flawless!the HRMS homepage is customizable. We place a large amount of data on our HRMS homepage for employees to view and print, regardless of their location, as long as they have internet access. The Human Resources Department no longer prints and distribute Employee Handbooks, Policies & Procedures, and Group Health SPDs, as this information is available on HRMS.

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Deborah Booker

HRMS/Payroll Manager

Georgia Farm BureauInsurance, 1001-5000 employees

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Return on Investment

CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.

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Verified User

Manager in Human Resources

Mining & Metals Company, 51-200 employees

View all 1 answers on this topic

UKG has many great features that help streamline our processes and help us to better manage our time. We are excited to be adding the case management and file management this year and our hope is this will benefit all departments.

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Victoria Tourangeau

HRIS Coordinator

Brockton Area Multi Services IncNon-profit Organization Management, 1001-5000 employees