Chili Piper vs Yesware

Likelihood to Recommend

Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:

Read full review

Verified User

Employee in Sales

Marketing & Advertising Company, 201-500 employees

View all 29 answers on this topic

It works for my company and my problems. If you need a Sales CRM you can go for higher-end products that will give you what Yesware gives along with other stuff. Wherein we had specific problems we wanted to solve. -We needed a solution for a smaller team within our bigger sales team.-We needed a solution to be easy to use point and click and did not require any setup.-We needed to have a better solution to YAMM.

Read full review

Verified User

Manager in Sales

Computer Software Company, 201-500 employees

View all 57 answers on this topic

Pros

Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
Meeting Buffer functionality assures that AEs won't be booked back-to back.
I can send the link to each of my meeting templates for different prospects

Read full review

Kathryn Penner

Sales Development Representative

SendosoComputer Software, 201-500 employees

View all 29 answers on this topic

Tracking open rates, link click rates, and reply rates. This allows us to compare different templates in order to see which allows for the most interactions and meetings set directly from email engagement.
Seeing exactly when someone opens an email and whether it is in their normal location. Also if they are opening on a mobile device versus a computer to be able to organize the set up of the email in a more beneficial way.
Being able to save Templates for Mail Merges to avoid the duplication of effort that other mass email systems utilize.

Read full review

Jillian Straw

Marketing Associate

Plate IQComputer Software, 11-50 employees

View all 57 answers on this topic

Cons

They are continually improving their offering and we've seen great leaps over the past 2 years.
Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
Faster load times, but we can’t complain too much!

Read full review

Jonathan Jerozal

Sales Development Representative

SendosoInformation Technology & Services, 51-200 employees

View all 29 answers on this topic

The ability to unwrap iframe embeds on email (e.g. if I send a Vimeo link over email, have that video thumbnail show and link out to a video)
Removing recipients from a campaign. If my ruleset is to remove a contact from a sequence after he/she replies, sometimes a person will reply from another email and Yesware doesn't recognize it. (e.g. if I add jeff@amazon.com to my campaign and jeff.bezos@amazon.com replies to my thread, Yesware will still send an email to jeff@amazon.com unless he is manually removed)

Read full review

Jeremie Cabling

Community Manager

ShowcaseComputer Software, 1-10 employees

View all 57 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

$15 per user, per month

Chili Piper Editions & Modules

Edition

Spicy	$15¹
Hot	$25¹
Concierge	$200²
Concierge Live	$350²

per user, per month
flat per month

Additional Pricing Details

Onboarding and Support are included at no additional charge.

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Starting Price

$19 per month

Yesware Editions & Modules

Edition

Pro	$19¹
Premium	$45¹
Enterprise	$85¹

per month

Additional Pricing Details

Annual plans save up to 23%.

Likelihood to Renew

No score

No answers yet

No answers on this topic

Yesware 9.0

Based on 6 answers

I like the product, but due to the limitations I don't love it. I'm curious to revisit other options, particularly in lieu of Yesware's recent price increases (although I'm on a legacy plan). Some of my challenges to be browser related (I'm on an older computer) -- I'll have to see how things go when I receive my new computer. If the glitches (especially with regard to tracking accuracy and send later feature) go away, I'd be much more inclined to renew

Read full review

Vanessa Johnson

Development Coordinator / Implementation Specialist

the school collectiveComputer Software, 1-10 employees

View all 6 answers on this topic

Usability

No score

No answers yet

No answers on this topic

Yesware 7.0

Based on 1 answer

Pretty good overall, but again it needs some tweaks to ensure user frustration is kept to a minimum. This would go back to the autosave feature I mentioned which would immediately be a value add but not something that should need a user to move into a paid tier.

Read full review

Verified User

Executive in Sales

Higher Education Company, 11-50 employees

View all 1 answers on this topic

Support Rating

Chili Piper 8.2

Based on 16 answers

Support was very responsive during our integration phase, and after that too.
They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.

Read full review

Sasha Galkova

Sales Operations Administrator

ChatmeterMarketing & Advertising, 51-200 employees

View all 16 answers on this topic

Yesware 8.2

Based on 23 answers

Because it deserves this rating. The features and functionality provided are great. Our Sales team is very satisfied with this software as it integrates very well with our other software like Outlook, Salesforce, etc. Yesware provides great follow up with customers, which is essential for sales. Meeting scheduling is also flawless.

Read full review

Verified User

Analyst in Quality Assurance

Computer Software Company, 501-1000 employees

View all 23 answers on this topic

Alternatives Considered

Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.

Read full review

Daniel McHugh

Market Manager: Strategic Partners & Performance Based Partnerships

ABILITY NetworkHospital & Health Care, 1001-5000 employees

View all 29 answers on this topic

All of these tools do what Yesware does, and more; but Yesware does the follow-up email portion best, in my experience. It is reasonably priced and is regularly adding new functionality to make it a sticky license for us to have. Yesware does not have predictive analytics or a particularly strong dialer solution, but it does provide team-wide and template efficacy tracking, and a basic dialer.

Read full review

Verified User

Manager in Sales

Financial Services Company, 501-1000 employees

View all 57 answers on this topic

Return on Investment

More demos held by simplifying the scheduling process. More demos = more opportunities
Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
Integration with Salesforce.com saved our reps time because they didn't have to log activities manually

Read full review

Verified User

Account Manager in Sales

Computer Software Company, 51-200 employees

View all 29 answers on this topic

I think net positive ROI from generating meetings that lead to closed deals. Ultimately very difficult to quantify the ROI since it is essentially automating a lot of the manual prospecting done by BDRs/AEs - so ROI is likely higher than just that quantifiable number around deals closed.

Read full review

George Bakalis

Account Executive

Dataminr, Inc.Internet, 201-500 employees

View all 57 answers on this topic

Chili Piper

Yesware

Chili Piper

Yesware

Chili Piper

Yesware

Chili Piper

Yesware

Chili Piper

Yesware

Likelihood to Recommend

Chili Piper

Yesware

Pros

Chili Piper

Yesware

Cons

Chili Piper

Yesware

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Chili Piper Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Yesware Editions & Modules

Edition

Additional Pricing Details

Likelihood to Renew

Chili Piper

Yesware

Usability

Chili Piper

Yesware

Support Rating

Chili Piper

Yesware

Alternatives Considered

Chili Piper

Yesware

Return on Investment

Chili Piper

Yesware

Screenshots

Chili Piper

Yesware

Add comparison