Chili Piper vs Yesware

Likelihood to Recommend

Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:

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Verified User

Employee in Sales

Marketing & Advertising Company, 201-500 employees

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Yesware has had the best deliverability of all the email senders I've used (beating Mixmax, Apollo, GMass). Yesware is perfect for sales teams sending outbound. It's not well suited for sending marketing campaigns/newsletters. It's great for startups/SMBs/early mid-market companies on the Premium team for sales teams <10. I haven't experienced the enterprise option, but for small teams it's hard to beat.

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Jeremie Cabling

Community Manager

ShowcaseComputer Software, 1-10 employees

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Pros

Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
Meeting Buffer functionality assures that AEs won't be booked back-to back.
I can send the link to each of my meeting templates for different prospects

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Kathryn Penner

Sales Development Representative

SendosoComputer Software, 201-500 employees

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Tracking open rates, link click rates, and reply rates. This allows us to compare different templates in order to see which allows for the most interactions and meetings set directly from email engagement.
Seeing exactly when someone opens an email and whether it is in their normal location. Also if they are opening on a mobile device versus a computer to be able to organize the set up of the email in a more beneficial way.
Being able to save Templates for Mail Merges to avoid the duplication of effort that other mass email systems utilize.

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Jillian Straw

Marketing Associate

Plate IQComputer Software, 11-50 employees

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Cons

They are continually improving their offering and we've seen great leaps over the past 2 years.
Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
Faster load times, but we can’t complain too much!

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Jonathan Jerozal

Sales Development Representative

SendosoInformation Technology & Services, 51-200 employees

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I used to think that a Linkedin Sales Navigator integration would be ideal, and then they rolled it out!
One thing would be to find a way to auto-populate my signature line into the merge as opposed to copy/pasting it every time (but not the end of the world).

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George Bakalis

Account Executive

Dataminr, Inc.Internet, 201-500 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Yesware 9.0

Based on 6 answers

I like the product, but due to the limitations I don't love it. I'm curious to revisit other options, particularly in lieu of Yesware's recent price increases (although I'm on a legacy plan). Some of my challenges to be browser related (I'm on an older computer) -- I'll have to see how things go when I receive my new computer. If the glitches (especially with regard to tracking accuracy and send later feature) go away, I'd be much more inclined to renew

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Vanessa Johnson

Development Coordinator / Implementation Specialist

the school collectiveComputer Software, 1-10 employees

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Usability

No score

No answers yet

No answers on this topic

Yesware 7.0

Based on 1 answer

Pretty good overall, but again it needs some tweaks to ensure user frustration is kept to a minimum. This would go back to the autosave feature I mentioned which would immediately be a value add but not something that should need a user to move into a paid tier.

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Verified User

Executive in Sales

Higher Education Company, 11-50 employees

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Support Rating

Chili Piper 8.2

Based on 11 answers

Support was very responsive during our integration phase, and after that too.
They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.

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Sasha Galkova

Sales Operations Administrator

ChatmeterMarketing & Advertising, 51-200 employees

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Yesware 7.7

Based on 15 answers

Because it deserves this rating. The features and functionality provided are great. Our Sales team is very satisfied with this software as it integrates very well with our other software like Outlook, Salesforce, etc. Yesware provides great follow up with customers, which is essential for sales. Meeting scheduling is also flawless.

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Verified User

Analyst in Quality Assurance

Computer Software Company, 501-1000 employees

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Alternatives Considered

As a startup Google calendars were adequate. But as the company grew, the ability to schedule multiple teams and even multiple sales team we had to have a way to allow a logical way to see and schedule the appropriate team. Also giving customers to schedule with certain departments. We felt Chili Piper was our best solution.

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Jon S

Salesmanager

WEAVE CommunicationsComputer Software, 501-1000 employees

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All of these tools do what Yesware does, and more; but Yesware does the follow-up email portion best, in my experience. It is reasonably priced and is regularly adding new functionality to make it a sticky license for us to have. Yesware does not have predictive analytics or a particularly strong dialer solution, but it does provide team-wide and template efficacy tracking, and a basic dialer.

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Verified User

Manager in Sales

Financial Services Company, 501-1000 employees

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Return on Investment

More demos held by simplifying the scheduling process. More demos = more opportunities
Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
Integration with Salesforce.com saved our reps time because they didn't have to log activities manually

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Verified User

Account Manager in Sales

Computer Software Company, 51-200 employees

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Positive- the more people you are able to reach out to, the more opportunities to sell them your products, which ultimately leads to increased revenue for the business. We have seen tremendous success using Yesware, as it allows us to send hundreds of more emails than we would normally be able to handle at once.

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Verified User

Employee in Sales

Computer Software Company, 51-200 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Chili Piper Editions & Modules

Edition

Free	$0¹
Spicy	$15¹
Hot	$25¹
Concierge	$200²
Concierge Live	$350²

per user, per month
flat per month

Additional Pricing Details

Onboarding and Support are included at no additional charge.

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Yesware Editions & Modules

Edition

Pro	$19¹
Premium	$45¹
Enterprise	$85¹

per month

Additional Pricing Details

—

Chili Piper vs Yesware

Chili Piper

Yesware

Pros

Cons

Likelihood to Renew

Usability

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Chili Piper Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Yesware Editions & Modules

Edition

Additional Pricing Details

Add comparison