Chose involve.ai
ChurnZero was too heavy of a lift for our teams - required almost a full-time headcount to manage.
Product | Rating | Most Used By | Product Summary | Starting Price |
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ChurnZero | N/A | ChurnZero is a Customer Success platform designed to help subscription businesses succeed through improved customer experiences. ChurnZero helps Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Its automation and personalization, in-app communications, and Customer… | N/A | |
involve.ai | Mid-Size Companies (51-1,000 employees) | involve.ai is a Customer Intelligence Platform that gives teams complete visibility of all their customers, allowing them to drive more revenue through smarter renewals and upsells. With the most up-to-date real-time data, recommendations for action & collaboration across the customer journey, teams can proactively deliver an amazing customer experience. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Considered Both Products | ChurnZero No answer on this topic | involve.ai |
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ChurnZero | involve.ai | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ChurnZero | involve.ai | |
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Likelihood to Recommend | 7.9 (226 ratings) | 8.8 (2 ratings) |
Likelihood to Renew | 8.7 (5 ratings) | - (0 ratings) |
Usability | 6.2 (130 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 6.4 (1 ratings) | - (0 ratings) |
Support Rating | 5.8 (122 ratings) | - (0 ratings) |
In-Person Training | 6.4 (1 ratings) | - (0 ratings) |
Online Training | 7.3 (2 ratings) | - (0 ratings) |
Implementation Rating | 8.5 (3 ratings) | - (0 ratings) |
Configurability | 6.4 (1 ratings) | - (0 ratings) |
Ease of integration | 7.3 (1 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (1 ratings) | - (0 ratings) |
ChurnZero | involve.ai | |
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Likelihood to Recommend | ChurnZero | involve.ai |
Pros | ChurnZero | involve.ai |
Cons | ChurnZero | involve.ai |
Likelihood to Renew | ChurnZero | involve.ai No answers on this topic |
Usability | ChurnZero | involve.ai No answers on this topic |
Reliability and Availability | ChurnZero | involve.ai No answers on this topic |
Support Rating | ChurnZero | involve.ai No answers on this topic |
Online Training | ChurnZero | involve.ai No answers on this topic |
Implementation Rating | ChurnZero | involve.ai No answers on this topic |
Alternatives Considered | ChurnZero | involve.ai |
Scalability | ChurnZero | involve.ai No answers on this topic |
Return on Investment | ChurnZero | involve.ai |
ScreenShots | ChurnZero Screenshots | involve.ai Screenshots |