What users are saying about
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Top Rated
1030 Ratings
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Top Rated
1288 Ratings

Webex Meetings

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Top Rated
1030 Ratings
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Score 8.2 out of 100

GoToMeeting

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Top Rated
1288 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Webex Meetings

This solution is built for business. They have the back end support and metrics that administrators love and they have the one button to push features that make joining meetings so easy. This solution works for the technical and non-technical and is a great fit for any company. It's also built to be video first so make sure your users are ready for that because it's an important feature that if missed or turned off (which you can do) will just make the solution lose so much of its depth.
Joshua Baever | TrustRadius Reviewer

GoToMeeting

All in all, GoToMeeting is a promising remote meeting software due to its limitless features and functionalities. It is a good software for attending the webinars and conducting online tutorials and teaching. As a teacher using it, this is so far one of the best pieces of software I've used because the video and audio are clear enough that all attendees understand easily.
Philip Mojares | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Webex Meetings
8.1
GoToMeeting
7.8
High quality audio
Webex Meetings
8.3
GoToMeeting
8.4
High quality video
Webex Meetings
8.2
GoToMeeting
8.3
Low bandwidth requirements
Webex Meetings
7.5
GoToMeeting
7.1
Mobile support
Webex Meetings
8.2
GoToMeeting
7.5

Screen Sharing

Webex Meetings
8.6
GoToMeeting
8.3
Desktop sharing
Webex Meetings
8.8
GoToMeeting
8.9
Whiteboards
Webex Meetings
8.4
GoToMeeting
7.7

Online Meetings / Events

Webex Meetings
8.3
GoToMeeting
8.2
Calendar integration
Webex Meetings
8.7
GoToMeeting
8.5
Meeting initiation
Webex Meetings
8.5
GoToMeeting
8.4
Integrates with social media
Webex Meetings
7.4
GoToMeeting
7.6
Record meetings / events
Webex Meetings
8.5
GoToMeeting
8.2
Slideshows
Webex Meetings
8.6
GoToMeeting
8.2

Online Events Collaboration

Webex Meetings
8.4
GoToMeeting
8.2
Live chat
Webex Meetings
8.4
GoToMeeting
8.3
Audience polling
Webex Meetings
8.4
GoToMeeting
8.1
Q&A
Webex Meetings
8.4
GoToMeeting
8.2

Online Events Security

Webex Meetings
8.3
GoToMeeting
8.3
User authentication
Webex Meetings
8.3
GoToMeeting
8.2
Participant roles & permissions
Webex Meetings
8.7
GoToMeeting
8.3
Confidential attendee list
Webex Meetings
7.9
GoToMeeting
8.4

Pros

Webex Meetings

  • Webex was easily accessible throughout the org for meetings - the integration with Outlook was pretty good.
  • Webex did a good job with screen sharing and the standard webconference (non-audio) features.
  • The Webex app was not insignificant. I used it on an iphone as a supplement and it was very useful.
Chris Carpenter | TrustRadius Reviewer

GoToMeeting

  • On-Demand meetings. I am able to give clients my custom-URL so that if we are in the middle of a call and it would be helpful for them to view my screen, I just tell them the URL to enter and they are seamlessly connected without having to wait on me to email them a link.
  • Reliability. Unlike some other platforms I've used, I don't experience buffering or other technical issues.
  • Integration. GoToMeeting is integrated with my email platform so it's really easy to add GoToMeeting to every calendar invitation. It's also integrated with my marketing automation platform so that I can create custom landing pages for people to book meetings and seamlessly have their info go into my GoToMeeting account.
Nancy Hamlet | TrustRadius Reviewer

Cons

Webex Meetings

  • The call me feature doesn’t work sometimes and we have to make attendees physically dial in.
  • The screen share feature sometimes stops working while in the middle of a meeting but the audio still works. There’s no way to reconnect and continue to share the screen.
Melissa Rances, PMP | TrustRadius Reviewer

GoToMeeting

  • Recording only included shared computer content-not video. Not great for employment searches or guest speakers to classes
  • Website made it hard to find the client to download. They were pushing you to use web interface but we prefer the program to be on our computers (in the dock on Macs)
Dylan Costa, CTS-D, DMC-E | TrustRadius Reviewer

Likelihood to Renew

Webex Meetings

Webex Meetings 6.5
Based on 11 answers
ES UNA APLICACION EXCELENTEQUE NOS SIRVE PARA AHORAR TIEMPOS Y POTENCIA LA PRODUCTIVIDAD It's an excellent application that saves us time and increases productivity
Salvador Pineda | TrustRadius Reviewer

GoToMeeting

GoToMeeting 8.1
Based on 34 answers
ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
Zack Parnell | TrustRadius Reviewer

Usability

Webex Meetings

Webex Meetings 6.7
Based on 19 answers
It's extremely easy to learn how to use the WebEx Meetings platform. All attendees have to do is join the meeting and then they'll see the presenters screen. Presenters just have to learn how to share their desktop, documents and videos and how to add additional presenters if need be
Jess Messenger | TrustRadius Reviewer

GoToMeeting

GoToMeeting 8.5
Based on 27 answers
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Rusty Angell | TrustRadius Reviewer

Support Rating

Webex Meetings

Webex Meetings 8.2
Based on 92 answers
It's just easy to speak to someone in Webex support and get answers to your problems. The system is so intuitive a new user becomes an expert by the end of the first call. The help sections answer pretty much everything I have ever asked and only really needed to contact support once which was a seamless interaction.
David Marsh | TrustRadius Reviewer

GoToMeeting

GoToMeeting 8.4
Based on 100 answers
When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
Parker O'Very | TrustRadius Reviewer

Implementation Rating

Webex Meetings

Webex Meetings 6.8
Based on 8 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

GoToMeeting

GoToMeeting 10.0
Based on 2 answers
No answer on this topic is available.

Alternatives Considered

Webex Meetings

Por la integración de los componentes que tiene con Meraki y Webex en su uso ha digo necesario integrar los compañeros y todos los factores que realizan la interconexión para favorecer el uso y conectividad de cada usuario y o sistema implementado. Que ayuda a el uso correcto de Cisco Webex.For the integration of the components that it has with Meraki, I have said that it is necessary to integrate the partners and all the factors that make the interconnection to favor the use and connectivity of each user and system implemented. That helps ensure the correct use of Cisco Webex.
Jesus Moctezuma | TrustRadius Reviewer

GoToMeeting

There is little to choose from when looking at a lot of the platforms in terms of video quality and ease of use. I have preferred Zoom more recently as it seems to work a lot better. BlueJeans is excellent in terms of sounds and video quality as well. PowWow Now is much worse and Skype for Business is not as good in functionality terms either. Slack is fine for one-to-one calling but not web conferencing and I have not used Chantly. The key thing I have found GoToMeeting strongest with is setting up calls and calendaring.
Marc Duke | TrustRadius Reviewer

Return on Investment

Webex Meetings

  • Allows our organization to collaborate easily with outside vendors and externally based employees.
  • Doesn't limit the flexibility of telecommuting if there are onsite meetings. Adding to work/life balance benefits.
  • More often than not, being able to share content in a remote meeting allows for less misunderstanding and miscommunication about topics and objectives discussed.
Cordell Yin | TrustRadius Reviewer

GoToMeeting

  • Positive impact: higher participation in advisory board meetings - with increased attendance/participation from a very busy audience, this helps us accomplish our goals more so than strictly in-person attendance.
  • Positive impact: increased employee efficiency - employees/team members are able to effectively communicate and continue progress on team projects while remote/working from home, instead of having to reschedule due to conflcits.
Jodi Sassana | TrustRadius Reviewer

Screenshots

Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Free$0.001
Starter$13.501
Plus$17.951
Business$26.951
  1. per month
Additional Pricing Details
https://www.webex.com/pricing/index.html

GoToMeeting

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToMeeting Editions & Modules

Edition
Professional$12/month1
Business$16/month2
EnterpriseCustom Pricing3
  1. 150 Participants
  2. 250 Participants
  3. 3,000 Participants
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Webex Meetings
8.4
GoToMeeting
8.1

Likelihood to Renew

Webex Meetings
6.5
GoToMeeting
8.1

Usability

Webex Meetings
6.7
GoToMeeting
8.5

Reliability and Availability

Webex Meetings
9.1
GoToMeeting

Performance

Webex Meetings
9.1
GoToMeeting

Support Rating

Webex Meetings
8.2
GoToMeeting
8.4

Online Training

Webex Meetings
GoToMeeting
7.3

Implementation Rating

Webex Meetings
6.8
GoToMeeting
10.0

Scalability

Webex Meetings
9.1
GoToMeeting

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