What users are saying about
104 Ratings
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244 Ratings
104 Ratings
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Score 8 out of 100

Keap

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244 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Podio

[Citrix Podios's] customer support is very quick and they provide you an option to convert your
project into small tasks so that you can better assist your team and extract
maximum work out of them hence I will totally recommend its usage. I could not think that keeping track of tasks could be this much easier and smart. It is a fully customizable tool that manages my tasks efficiently and deal with them effectively.
Gill Riskoff | TrustRadius Reviewer

Keap

Keap is perfect for small businesses using it as an all-in-one marketing and sales platform. The updates and features added are catered toward entrepreneurs and small businesses. The features and tools available are very easy-to-use for non-marketers once you understand where everything is.For larger companies that may have multiple people on staff working on emails, it does make it harder to manage. Drafts cannot be shared between individuals and multiple people cannot be working in the same campaign (even if they're working on completely separate pieces, such as a landing page and email broadcast). There is also very little flexibility for design in the drag and drop email builder, such as only one option for font.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Podio
8.4
Keap
Task Management
Podio
9.7
Keap
Resource Management
Podio
7.1
Keap
Gantt Charts
Podio
7.1
Keap
Scheduling
Podio
6.3
Keap
Workflow Automation
Podio
8.1
Keap
Team Collaboration
Podio
9.8
Keap
Support for Agile Methodology
Podio
9.2
Keap
Support for Waterfall Methodology
Podio
8.3
Keap
Document Management
Podio
8.6
Keap
Email integration
Podio
9.2
Keap
Mobile Access
Podio
8.2
Keap
Timesheet Tracking
Podio
8.2
Keap
Change request and Case Management
Podio
8.5
Keap
Budget and Expense Management
Podio
9.4
Keap

Professional Services Automation

Podio
8.8
Keap
Quotes/estimates
Podio
8.8
Keap
Invoicing
Podio
8.7
Keap
Project & financial reporting
Podio
8.3
Keap
Integration with accounting software
Podio
9.2
Keap

Email & Online Marketing

Podio
Keap
7.2
WYSIWYG email editor
Podio
Keap
7.8
Dynamic content
Podio
Keap
6.7
Ability to test dynamic content
Podio
Keap
5.0
Landing pages
Podio
Keap
7.4
A/B testing
Podio
Keap
6.5
Mobile optimization
Podio
Keap
6.5
Email deliverability reporting
Podio
Keap
7.4
List management
Podio
Keap
8.8
Triggered drip sequences
Podio
Keap
8.5

Lead Management

Podio
Keap
7.7
Lead nurturing
Podio
Keap
7.9
Lead scoring and grading
Podio
Keap
7.0
Data quality management
Podio
Keap
7.6
Automated sales alerts and tasks
Podio
Keap
8.4

Campaign Management

Podio
Keap
7.6
Calendaring
Podio
Keap
7.8
Event/webinar marketing
Podio
Keap
7.3

Social Media Marketing

Podio
Keap
5.4
Social sharing and campaigns
Podio
Keap
5.7
Social profile integration
Podio
Keap
5.0

Reporting & Analytics

Podio
Keap
6.9
Dashboards
Podio
Keap
7.0
Standard reports
Podio
Keap
7.3
Custom reports
Podio
Keap
6.5

Platform & Infrastructure

Podio
Keap
6.6
API
Podio
Keap
7.7
Role-based workflow & approvals
Podio
Keap
6.9
Customizability
Podio
Keap
6.5
Integration with Salesforce.com
Podio
Keap
6.0
Integration with Microsoft Dynamics CRM
Podio
Keap
6.5
Integration with SugarCRM
Podio
Keap
6.0

Pros

Podio

  • Very easy for people without coding or technical skills to set up and maintain information in "Apps".
  • Platform is very easy to learn and adopt--it's intuitive.
  • Project management potential is awesome--instead of having to fit your projects into a structure that is industry specific, you can build an app that tracks what you want, in the order you want it.
  • Has a "relationship" field that allows you to relate an individual item or record to a record in another app. It effectively gives some of the functionality of a relational database.
  • Very useful for information sharing when staff members are in different regions or places.
Amy Smoucha | TrustRadius Reviewer

Keap

  • The support is excellent! Navigating the app and figuring out how to do certain things can be like entering a rabbit hole with no idea where to go at first, but I know that the support team is always there to help me successfully do what I need and want to do. I contact support regularly.
  • I very much appreciate that a business the size of mine can use one app to do so many things such as store a contact database, allow for communication and program delivery though both broadcast emails and campaigns, set up and keep track of purchases and receive payment securely, allow program delivery or email series' through the campaigns, and set up affiliate programs. I have used and regularly use all of these features.
  • I like the dashboard feature and how it gives me a daily snapshot of my business.
  • There was a bit of a learning curve, but creating newsletters and campaigns are fairly straightforward for me now, and they always come out looking and operating professionally as the updated functionality is easy to use and relatively intuitive.
Carla Atherton | TrustRadius Reviewer

Cons

Podio

  • More filter options for calendars.
  • Customizable views for Relation fields.
  • Full featured Podio mobile App for iPad.
  • A customizable profile status – would love to work with Podio in silent mode (logged in while working, but "not available" for requests when in heavy work mode)
Jan Florian Maas | TrustRadius Reviewer

Keap

  • Wholesale block of some valid domains - without notice, suddenly can't send emails to some long-time customers.
  • Need the ability to create custom objects.
  • Missing the ability to search drilldown fields.
  • Can't delete search reports that were created by deactivated accounts.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Podio

Podio 9.1
Based on 17 answers
Podio customer service is great. The cloud and mobile service is fast (almost instant, continuous syncing). With a solid user base, and backed by Citrix, this is a serious business solution. They're also constantly working on improving and making it more powerful. I anticipate it only getting better
Nando Cabán-Méndez | TrustRadius Reviewer

Keap

Keap 7.5
Based on 37 answers
We have invested a lot into Infusionsoft and are using it to automate our processes and marketing. Changing CRMs would have a HUGE cost for us and based on our evaluations, the grass isn't greener elsewhere. Infusiosoft fits most of our needs and is slowly getting better each year. Their support is great and we will continue to use them until something much better comes around or our company outgrows a small business CRM.
Tyler Guthrie | TrustRadius Reviewer

Usability

Podio

Podio 6.0
Based on 2 answers
It is usable, for sure. Requires a bit of thinking to be really useful.
Anonymous | TrustRadius Reviewer

Keap

Keap 6.6
Based on 19 answers
You do need to spend some time on-boarding and implementing the software in order to have full functionality. We were lucky - we had colleagues at the university with experience with Keap and then hired an intern familiar with the software to get us set up and ready to use it. We've had some functionality issues with it along the way and that has frustrated myself and the other uses in our department.
Stacey Stearns | TrustRadius Reviewer

Reliability and Availability

Podio

Podio 8.0
Based on 4 answers
I have not experienced any down time
Anonymous | TrustRadius Reviewer

Keap

Keap 8.8
Based on 9 answers
There have been few outages since we became a customer, and when they have technical issues they are typically resolved rapidly.
Anonymous | TrustRadius Reviewer

Performance

Podio

Podio 8.0
Based on 2 answers
It works all the time and if I have a question, support get back to me ASAP
Anonymous | TrustRadius Reviewer

Keap

Keap 7.7
Based on 9 answers
OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.
Clifford Jones | TrustRadius Reviewer

Support Rating

Podio

Podio 7.2
Based on 6 answers
Podio support was always responsive and very quick to provide answers and assistance during the history of using this product, their support team has always been top notch. There have been several cases where calling podio support a feature was not available and they provided either workaround solutions or added the features straight into their roadmap.
Anonymous | TrustRadius Reviewer

Keap

Keap 7.0
Based on 21 answers
When you first sign up for the software, they hold your hand....but only for about 2 hours. Once your support is up you are on your own. It's not easy to figure out and there isn't much documentation, video tutorials, and help for how to use it because they want you to pay them for more one-to-one time with their consultants. I dislike this business model in this day and age, it doesn't lend itself to good internet etiquette. I can't decide what is worse...the kind of support where you have to pay for everything or the kind of support that has too many overseas customer service reps where you have a language barrier to overcome when you have one simple question that folks can't seem to understand
Kate Murray, MBA | TrustRadius Reviewer

In-Person Training

Podio

No score
No answers yet
No answers on this topic

Keap

Keap 8.6
Based on 5 answers
This training is taught often to the lowest common denominator so as to help as many customers of theirs as possible. We do the training and coaching and implementations for our clients. But clients who I know who have been to their training get trained well. The gap that can exist lies in you doing your part and really investing in using and building out the application.The training and education is only as good as your willingness to apply it.
Clifford Jones | TrustRadius Reviewer

Online Training

Podio

No score
No answers yet
No answers on this topic

Keap

Keap 9.5
Based on 5 answers
The online training is excellent (now). When we first signed on it was almost non-existent. They have online videos and hold webinars for almost every area of the software.
Anonymous | TrustRadius Reviewer

Implementation Rating

Podio

Podio 7.0
Based on 1 answer
Could of got more help sooner and mapped out structure after the 1st month. Future planning
Anonymous | TrustRadius Reviewer

Keap

Keap 8.0
Based on 11 answers
Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.
Chris LeBrun, MBA, CFRE | TrustRadius Reviewer

Alternatives Considered

Podio

Compared to Salesforce: Podio is not as robust as a tool for CRM tracking. It also doesn't have the in-email capabilities that SF offers. Compared to Basecamp: Podio is somewhat similar to Basecamp but doesn't offer the same functionality with checking items off and archiving projects.Compared to Zoho Projects: Podio is vastly superior to Zoho Project's lack of flexibility (requiring a development team to build) and accessibility by all members (Zoho Projects requires a very limited number of "owners" of projects which makes it difficult if multiple owners need to assign one or more people to a project).
Anonymous | TrustRadius Reviewer

Keap

We've used Salesforce and Next Level Suite. Salesforce was too robust for our organization and too difficult to implement. Next Level Suite was fantastic for us when we were just getting started, but it isn't or wasn't ideal for our business as we grew to expand how we operate, generate leads, and manage our customer database.
Brian Del Terzo Credilife® | TrustRadius Reviewer

Scalability

Podio

Podio 10.0
Based on 2 answers
As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform
Anonymous | TrustRadius Reviewer

Keap

Keap 7.0
Based on 2 answers
Pricing is user and email and function based. Way too many pay walls and not native function for scaling. It's scaleable with NASA level marketing automation talent you must pay to engage. Otherwise, it gets expensive quickly for scaling to a true small business, which is what they target. Over 25 users and you're screwed. Look at the competition first, evaluate what you really need for your business and start there. Keep it simple, build your cash flow and confidence in the people you hired to make this work and then scale. Don't get sucked into the dream that this thing will help you sell your book to millions and you get famous while hanging on your boat or whatever. Building a small business is hard enough. Adding software often adds complexity in order to successfully scale.
Clifford Jones | TrustRadius Reviewer

Return on Investment

Podio

  • Podio is great for task assignment and tracking. The ability to enter and assign tasks from mobile and track their completion saves me several phone calls a day.
  • Podio outdoes email as my go to place to search for information. The ability to forward emails into the system, organize by projects and contacts, and search it all saves considerable time and confusion.
  • Podio has considerable potential to reduce overall admin time spent organizing information (filing, tracking, etc) The ability to keep a single record of a given piece of information without being tied to email vs file structure works very well.
Keller Baum | TrustRadius Reviewer

Keap

  • As a marketing agency, it has had a great positive impact. As we have become more efficient using the tool, we benefit across all our clients.
  • Using Keap/Infusionsoft has helped all our young team members understand how marketing and sales work together with campaigns, customer data, and creating complex workflows to drive more sales.
Bailey Witt, MBA | TrustRadius Reviewer

Screenshots

Pricing Details

Podio

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Podio Editions & Modules

Additional Pricing Details

Keap

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
starting at $79*

* prerequisite for all new customers

Keap Editions & Modules

Edition
Grow$791
Pro$1491
Max$1991
  1. per month
Additional Pricing Details
Pricing starts as low as $79. Get started growing your business and learn more about our pricing and features at https://keap.com/pricing.

Rating Summary

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