What users are saying about
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Top Rated
118 Ratings
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Top Rated
3399 Ratings

Citrix ShareFile

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Top Rated
118 Ratings
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Score 8.6 out of 101

Google Drive

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Score 8.9 out of 101

Likelihood to Recommend

Citrix ShareFile

Industry-tailored workflows: ShareFile has 10 key industries and the workflow will match that industry. For example: for accounting, the app will display options for clients to sign documents, which cuts out on them having to post or fax documents. I think it is not as good for small businesses especially if you have part-time employees as paying for their access as well can add up quickly for overall costs
christian Maxwell profile photo

Google Drive

Google Drive is perfect for team projects and as a cloud if you want to access your files from any computer or device. You do have to make sure to sign in to your account to access if the device you're on doesn't have the app downloaded to it. I wouldn't suggest using Google Drive if you're not on one of your main devices (i.e. on a public computer).
Mandy Cramer profile photo

Feature Rating Comparison

File Sharing & Management

Citrix ShareFile
8.8
Google Drive
8.9
Versioning
Citrix ShareFile
8.6
Google Drive
8.7
Video files
Citrix ShareFile
9.0
Google Drive
8.3
Audio files
Citrix ShareFile
9.0
Google Drive
8.6
Document collaboration
Citrix ShareFile
8.6
Google Drive
9.6
Access control
Citrix ShareFile
9.1
Google Drive
8.7
File search
Citrix ShareFile
8.3
Google Drive
8.9
Device sync
Citrix ShareFile
9.0
Google Drive
9.3

Cloud Storage Security & Administration

Citrix ShareFile
8.8
Google Drive
8.7
User and role management
Citrix ShareFile
8.8
Google Drive
8.8
File organization
Citrix ShareFile
8.8
Google Drive
8.7
Device management
Citrix ShareFile
8.9
Google Drive
8.7

Cloud Storage Platform

Citrix ShareFile
8.5
Google Drive
9.1
Performance
Citrix ShareFile
8.8
Google Drive
9.5
Reliability
Citrix ShareFile
8.8
Google Drive
9.2
Storage Reports
Citrix ShareFile
7.8
Google Drive
8.6

Pros

Citrix ShareFile

  • I use ShareFile almost exclusively for sending or receiving documents. I recently had to share an entire litigation file, including dozens of photographs and videos, lengthy reports, etc. with another attorney. The ability to upload it to ShareFile and then send a download link to the other attorney made file sharing a snap.
  • Clients who are not technically savvy love it when I tell them they can send a large file to me by simply clicking on the link in my email and following the simple instructions from there.
  • There are a number of features of Citrix ShareFile that I will confess I do not use. It's collaborative feature (allowing people in different locations to work on the same files) appears robust. I just don't personally have a need for that very often.
Andrew Simpson profile photo

Google Drive

  • Google Drive allows you to upload files in different types of formats
  • This software offers a large storage space and its developers work continuously in order to expand it even more
  • I can access my information from any platform (smartphone, tablet, laptop or desktop computer)
Roberto Farfan profile photo

Cons

Citrix ShareFile

  • Annotations, annotations, annotations. I love them, BUT there is this very annoying problem where, if I begin typing an annotation, someone else starting to type in an annotation will stop me (even though I started before them) from writing. It actually removes anything I wrote. You'd think this would have been caught early on, but it has been an issue for over a year and is very frustrating for me. Our workflows typically involve 4-5 people, but sometimes up to 10. When a workflow gets initiated and we get the notification email, many of us pop in there at the same time and fight over who is annotating what. When we have a doc that is 8+ pages long, it becomes highly time-consuming for this reason alone.
  • Back to the annotations again, if there are many markups on a page, it is nearly impossible to figure out where the annotation belongs. For example, if there are 3 on one page, it's very easy to follow the line to the area the annotation belongs. But when you get conversations in the annotations (e.g., 'Change this to XXXX' and someone replies 'Would you prefer if YYYY were moved to replace XXXX?') which naturally happens, and when those annotations stack up (such as in our product mailers that display 6 product images, titles, prices, SKUs, sub SKUs, content blurb), that takes up space FAST. You can't click an annotation and follow its track. You're left to figure it out on your own.
  • There is no animation support for .gifs. I don't know if this is intentional, impossible, or what. But we are moving more into .gif graphics and it's impossible to see the animation within ShareFile. We also cannot annotate .gifs, so there's that.
Steffany Winkelmann profile photo

Google Drive

  • There is a big problem when you share a document within a group of people and that is that anyone who have accces to the document can erase without any warning to the other members of the group, this can be very dangerous if you have problems in your teamwork and someone wants to sabotage the job.
  • Google Drive unlike gmail and another apps has no opportunity to use without internet connection, that means that you do not have the opportunity to work or consult a document if your internet connection it is down or it is unstable.
  • Google Drive only offers a limited number of free gygabytes of storage, if you manage big files like music or videos you can have some trouble because if you do not want to pay for the premium version, you have to constantly erase your files every time you need to put new ones on the app.
Cesar A Siso L profile photo

Likelihood to Renew

Citrix ShareFile

Citrix ShareFile 8.6
Based on 3 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
No photo available

Google Drive

Google Drive 9.3
Based on 5 answers
For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.
Sumant Luhar profile photo

Usability

Citrix ShareFile

Citrix ShareFile 9.4
Based on 14 answers
I give it a 10 for an overall rating for several reasons.1. Technical Support is one of the best around. I get immediate help and resolution to any issue I have faced.2. The product is simple to use and provides businesses with amazing features to streamline the sharing of large files.3. The product is easy to deploy and manage. As an IT Manager, it is important to have control over your data.
Joe Spradlin profile photo

Google Drive

Google Drive 9.5
Based on 30 answers
While I might feel like the phone is too small to use to create content, they have done a great job in creating a UI / UX that doesn't prohibit you from creating that content on your phone. On a full blown desktop they have done a great job in creating a suite of office tools that can compete with Microsofts' Office suite. While saying that I do think it's fair to point out that Excel will still knock the socks off of a Google Sheet, due to the fact that it's running in a browser.
Jacob Carlisle profile photo

Performance

Citrix ShareFile

Citrix ShareFile 8.9
Based on 13 answers
ShareFile has several qualities, has great integration, great online collaborative editing among several members, secure file sharing. ShareFile has some weaknesses, nothing alarming or serious, details that can improve, therefore putting everything in the balance I believe this is a fair rating for the Citrix ShareFile
Marcio Vizoli profile photo

Google Drive

Google Drive 9.6
Based on 7 answers
Its surprising features always amaze me and make me use Google Drive. There is one [benefit] that is more of a neat feature than a benefit, but it’s still worth mentioning. Google Drive’s image recognition technology can easily recognize the content of my pictures. For instance, if I have visited a famous landmark on a recent vacation and upload my photo in front of it, the picture comes up when one searches for that landmark using Google Drive’s search.
Mayur Shewale profile photo

Support

Citrix ShareFile

Citrix ShareFile 9.0
Based on 2 answers
I haven't needed it for awhile, which is a good indication of the product for sure. A year or so ago I was having some trouble with the product and did find it difficult to get assistance from support, but I can't really speak to how that may have changed in the last year. Things have gone smoothly for almost a year now!
Stephanie Majeran profile photo

Google Drive

Google Drive 8.4
Based on 26 answers
Plain and simple, it's free and easy to use. After several years of using it, I've never encountered a problem. I've recommended using Google Drive to several other local businesses and they've had success with it as well. The convenience of being able to access it from any device at any time makes it incredibly convenient for those of us that bounce between locations.
Jayelynn Willman profile photo

Implementation

Citrix ShareFile

No score
No answers yet
No answers on this topic

Google Drive

Google Drive 8.1
Based on 3 answers
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
Elizabeth Sullivan-Hasson profile photo

Alternatives Considered

Citrix ShareFile

Much smoother integration with sync, outlook, and the file structure. Everything works well and without much input after initial setup. Allows for document collaboration with office products and other important integrations.We frequently had problems with OneDrive backing up information automatically, which drove us to look for something better even though we have OneDrive through our Office365 subscription
Christopher Martin profile photo

Google Drive

Having the ability to create, edit, and collaborate in a real time environment is hands down what set Google Drive above all the competitors for my business. I have stored files in Box, Dropbox, OneDrive, Copy, and even MediaFire. Once I was set on Google Drive, I increased my storage plan and migrated all files into one source and it has been so efficient!
James McQuillin profile photo

Return on Investment

Citrix ShareFile

  • ShareFile has allowed us to more efficiently share large files with our clients. If we did not have this system we would have to break down files into multiple attachments, which could affect the quality of the final product, thus affecting client relationships.
  • ShareFile has not negatively effected our ROI by any means. Its price is fair, and we are much better off with it than without it.
Samantha Stender profile photo

Google Drive

  • I would definitely say Google drive has been crucial for many of the businesses I’ve been a part of. There’s no other collaboration system that works quite as well or is as easy to learn and use as Google drive. Plus, it helps that Google is an empire when it comes to platforms such as this; it makes syncing a breeze.
Sierra Freeman profile photo

Pricing Details

Citrix ShareFile

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Google Drive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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