What users are saying about
170 Ratings
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Top Rated
5579 Ratings
170 Ratings
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Score 8.1 out of 100

Google Drive

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Top Rated
5579 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • Citrix ShareFile ranks higher in 2 feature sets: Cloud Storage Security & Administration, Cloud Storage Platform
  • Google Drive ranks higher in 1 feature set: File Sharing & Management

File Sharing & Management

8.4

Citrix ShareFile

84%
8.7

Google Drive

87%
Citrix ShareFile ranks higher in 5/7 features

Versioning

9.8
98%
41 Ratings
8.6
86%
176 Ratings

Video files

6.2
62%
35 Ratings
8.3
83%
166 Ratings

Audio files

5.6
56%
34 Ratings
8.7
87%
161 Ratings

Document collaboration

9.6
96%
50 Ratings
9.3
93%
194 Ratings

Access control

9.0
90%
52 Ratings
8.7
87%
191 Ratings

File search

9.8
98%
51 Ratings
8.6
86%
195 Ratings

Device sync

8.6
86%
46 Ratings
8.5
85%
182 Ratings

Cloud Storage Security & Administration

9.5

Citrix ShareFile

95%
8.7

Google Drive

87%
Citrix ShareFile ranks higher in 3/3 features

User and role management

9.0
90%
49 Ratings
8.9
89%
179 Ratings

File organization

9.8
98%
52 Ratings
8.5
85%
189 Ratings

Device management

9.8
98%
41 Ratings
8.7
87%
101 Ratings

Cloud Storage Platform

9.8

Citrix ShareFile

98%
8.7

Google Drive

87%
Citrix ShareFile ranks higher in 3/3 features

Performance

9.7
97%
51 Ratings
8.7
87%
188 Ratings

Reliability

9.8
98%
52 Ratings
8.9
89%
190 Ratings

Storage Reports

9.7
97%
43 Ratings
8.5
85%
89 Ratings

Attribute Ratings

  • Citrix ShareFile is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating
  • Google Drive is rated higher in 1 area: Performance

Likelihood to Recommend

9.9

Citrix ShareFile

99%
57 Ratings
8.9

Google Drive

89%
197 Ratings

Likelihood to Renew

10.0

Citrix ShareFile

100%
4 Ratings
9.9

Google Drive

99%
5 Ratings

Usability

8.3

Citrix ShareFile

83%
15 Ratings
5.6

Google Drive

56%
37 Ratings

Performance

9.0

Citrix ShareFile

90%
26 Ratings
9.4

Google Drive

94%
14 Ratings

Support Rating

8.7

Citrix ShareFile

87%
16 Ratings
5.2

Google Drive

52%
83 Ratings

In-Person Training

Citrix ShareFile

N/A
0 Ratings
9.0

Google Drive

90%
1 Rating

Implementation Rating

Citrix ShareFile

N/A
0 Ratings
8.0

Google Drive

80%
9 Ratings

Likelihood to Recommend

Citrix

If you need a file sharing, collaborative product with version control, permissions, etc. But don't want something you need a dedicated, highly technical person to administer, this is the option. Easy to use, has the features that most people use and not so worried about the features that only 1% of the companies out there use. ShareFile is perfect for small to mid-sized companies.
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Google

Drive works wonders as a cloud storage tool for simple to medium complex projects. It allows any digital operation to grow remote and adds remote capabilities to collaborating on digital projects. For a small-medium operation, is an affordable option only bested by a NAS or any other kind of physical on-site storage solution. UI/UX is easy to understand and there's a very short learning curve to it. For bigger or multi-format operations where complex software files are to be used, I'd advise exploring more specific options.
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Pros

Citrix

  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
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Google

  • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
  • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
  • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
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Cons

Citrix

  • Users grow quickly (each client gets a separate account). Automated pruning would be nice.
  • I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
  • It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
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Google

  • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
  • Could be more robust and flexible as far as assigning restrictions.
  • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
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Pricing Details

Citrix ShareFile

Starting Price

$50 per month

Editions & Modules

Citrix ShareFile editions and modules pricing
EditionModules
Standard$55 ($50)1
Advanced$85 ($77)2
Premium$135 ($122)3
Virtual Data Room$375 ($338)4

Footnotes

  1. per month (billed annually)
  2. per month (billed annually)
  3. per month (billed annually)
  4. per month (billed annually)

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Google Drive

Starting Price

$0 per month

Editions & Modules

Google Drive editions and modules pricing
EditionModules
Basic$6.001
Business$12.002
EnterpriseContact Vendor for Quote3

Footnotes

  1. per month
  2. per month
  3. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Discounts are available for students, educators, and non profit organizations.

Likelihood to Renew

Citrix

The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
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Google

For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.
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Usability

Citrix

ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
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Google

It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
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Performance

Citrix

Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
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Google

The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
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Support Rating

Citrix

Typically the support is very knowledgeable and interested in following an issue until it is fully resolved. I have not had any issues working with their staff as they are all polite and easy to communicate with. If the first or second level tech does not fix the concern then it is escalated until we get to someone who can close the case.
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Google

It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
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In-Person Training

Citrix

No answers on this topic

Google

The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
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Implementation Rating

Citrix

No answers on this topic

Google

It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
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Alternatives Considered

Citrix

Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
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Google

Google Drive was the 1st Product that I evaluated of its kind about 15 years ago. I used it then and I still use it. You do not require anything else. It is flexible, easy to use, and accessible. It also gives you a very decent space of 15 GB free of charge. Who needs anything else?
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Return on Investment

Citrix

  • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
  • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
  • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
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Google

  • It is best to use if your university has partnered with Google. Unlimited Cloud Storage plus simplicity is evert student's dream!
  • It would be good, though, if Google would partner with other companies to be able to support/run other file types.
  • It is not pricey for all it's worth!
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