What users are saying about
136 Ratings
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Top Rated
4264 Ratings
136 Ratings
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Score 8.2 out of 100

Google Drive

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Top Rated
4264 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Citrix ShareFile

ShareFile works very well for sending encrypted attachments through the Outlook app. The one-click feature makes it intuitive for users. There are two scenarios I can think of where it wouldn't fit as well. If you have a significant user base who does not use the Outlook app ShareFile may be harder to implement as users would have to go to the web portal. Additionally, the Outlook app has an automated feature where it will encrypt files over a certain size. This inconsistency can annoy some users but that will be more of a deployment detail.
Anonymous | TrustRadius Reviewer

Google Drive

Great Adaptation in:
-Storage, editing and collaboration of files to access them from any device with an internet connection, promoting teamwork.
-With the Google Forms function, it is ideal for gathering information quickly and easily, reaching our clients wherever they are.Inappropriate:
-Store large volumes of data in Spreadsheets since they have limitations in number of cells and / or file size.
Carolina Reyes | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Citrix ShareFile
8.0
Google Drive
8.8
Versioning
Citrix ShareFile
8.1
Google Drive
8.5
Video files
Citrix ShareFile
7.0
Google Drive
8.7
Audio files
Citrix ShareFile
6.4
Google Drive
8.8
Document collaboration
Citrix ShareFile
7.4
Google Drive
9.4
Access control
Citrix ShareFile
9.4
Google Drive
8.8
File search
Citrix ShareFile
8.6
Google Drive
8.5
Device sync
Citrix ShareFile
8.8
Google Drive
9.0

Cloud Storage Security & Administration

Citrix ShareFile
8.9
Google Drive
8.8
User and role management
Citrix ShareFile
9.0
Google Drive
8.8
File organization
Citrix ShareFile
8.9
Google Drive
8.7
Device management
Citrix ShareFile
8.8
Google Drive
8.7

Cloud Storage Platform

Citrix ShareFile
8.4
Google Drive
9.1
Performance
Citrix ShareFile
8.4
Google Drive
9.2
Reliability
Citrix ShareFile
8.7
Google Drive
9.4
Storage Reports
Citrix ShareFile
8.2
Google Drive
8.7

Pros

Citrix ShareFile

  • Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
  • Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
Anonymous | TrustRadius Reviewer

Google Drive

  • That's the first cloud storage service that's both good and free. using more and more data in one place is, in my view, a good strategy.
  • Google Drive is one of my favorite tools and I use it frequently to store files, official documents, data, images, PDFs, and even short videos relevant to my office work.
  • You don't have to be concerned with hacking because this security is so secured.
  • [An] excellent option for searching.
  • Configuration and login are simple.
Rafeeq Ahmed (Ali) | TrustRadius Reviewer

Cons

Citrix ShareFile

  • Software can close or quit all on its own sometimes.
  • The password reset can be a pain with all the "choose a picture" steps to prove you are not a robot.
  • I sometimes see issues with synchronizing long file paths and special characters.
Anonymous | TrustRadius Reviewer

Google Drive

  • The biggest problem that comes up is when sharing a file and you accidentally don't give the person access. It's easy to forget. I shared something yesterday and then closed my computer, not realizing I never gave anyone permission to view it. Maybe the UX could bring it to your attention rather than you have to search it out.
  • Honestly, the rest is great. No notes.
Cameron Michael Rhoads | TrustRadius Reviewer

Likelihood to Renew

Citrix ShareFile

Citrix ShareFile 10.0
Based on 4 answers
The cost is fair and the program does what it has promised to do. Customer service is attentive. I'm not aware of any better-sounding file sharing systems out there that would tempt us to discontinue ShareFile.
Anonymous | TrustRadius Reviewer

Google Drive

Google Drive 9.9
Based on 5 answers
For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.
Sumant Luhar | TrustRadius Reviewer

Usability

Citrix ShareFile

Citrix ShareFile 8.7
Based on 15 answers
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
christian Maxwell | TrustRadius Reviewer

Google Drive

Google Drive 9.4
Based on 36 answers
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
Mandy Cramer | TrustRadius Reviewer

Performance

Citrix ShareFile

Citrix ShareFile 9.0
Based on 26 answers
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
Andrew Simpson | TrustRadius Reviewer

Google Drive

Google Drive 9.4
Based on 14 answers
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
Anonymous | TrustRadius Reviewer

Support Rating

Citrix ShareFile

Citrix ShareFile 8.9
Based on 16 answers
We find that tickets circle around Level 1 techs and response time is slow as Australia is not in a great time zone compared to their support team. When escalated to Level 2 and 3, sometimes issues get resolved but we find many times that our environment is blamed and they do not always take responsibility of their platform. We have also sometimes had to escalate issues to our local technical and sales reps to see any progress on tickets.
Alvin Landicho | TrustRadius Reviewer

Google Drive

Google Drive 8.7
Based on 82 answers
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
Kaya Gabriella | TrustRadius Reviewer

Implementation Rating

Citrix ShareFile

No score
No answers yet
No answers on this topic

Google Drive

Google Drive 8.0
Based on 9 answers
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
Elizabeth Sullivan-Hasson | TrustRadius Reviewer

Alternatives Considered

Citrix ShareFile

Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
Steffany Winkelmann | TrustRadius Reviewer

Google Drive

I used Excel but I find Google is much more convenient in terms of storing documents and sharing them. Microsoft Excel and Word documents have a similar feature like Google Docs and Sheets, but some Microsoft products don't have free access like Google Drive.
Afjal Hossain | TrustRadius Reviewer

Return on Investment

Citrix ShareFile

  • POSITIVE IMPACT: Considering the process we were using prior to ShareFile (FTP and WinZip), our ROI was almost immediate. ShareFile took the complexity out of the process and gave us control and audits over our file collaboration functions.
  • POSITIVE IMPACT: We all know that a happy user is soo much better than an unhappy one. I have approximately 20 users at this time and they have provided nothing but POSITIVE remarks about how simple and fast it is to use.
  • POSITIVE IMPACT: Centralized management as an IT Manager is paramount. ShareFile is easy to manage and deploy to end users. I would say it's as close to effortless as it can possibly be.
Joe Spradlin | TrustRadius Reviewer

Google Drive

  • For Google Drive for corporate use, it is easy to scale up or down based on number of users joining or leaving our organisation.
  • For Google Drive for personal use, it is always good to have it free; however it does not reward long term users with additional storage space like Microsoft does.
  • Cost of using it for corporate use is not too expensive compared to buying on-site file servers and storage servers.
  • Easy for our staff to set up and use.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Citrix ShareFile

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix ShareFile Editions & Modules

Edition
Standard$55 ($50)1
Advanced$85 ($77)1
Premium$135 ($122)1
Virtual Data Room$375 ($338)1
  1. per month (billed annually)
Additional Pricing Details

Google Drive

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Google Drive Editions & Modules

Edition
Basic$6.001
Business$12.001
EnterpriseContact Vendor for Quote1
  1. per month
Additional Pricing Details
Discounts are available for students, educators, and non profit organizations.

Rating Summary

Likelihood to Recommend

Citrix ShareFile
8.4
Google Drive
9.2

Likelihood to Renew

Citrix ShareFile
10.0
Google Drive
9.9

Usability

Citrix ShareFile
8.7
Google Drive
9.4

Performance

Citrix ShareFile
9.0
Google Drive
9.4

Support Rating

Citrix ShareFile
8.9
Google Drive
8.7

Implementation Rating

Citrix ShareFile
Google Drive
8.0

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