What users are saying about
34 Ratings
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Score 3.6 out of 100
95 Ratings
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Score 8.8 out of 100

Feature Set Ratings

    Email & Online Marketing

    3.7

    ClickDimensions

    37%

    Kentico Xperience

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 9/9 features

    WYSIWYG email editor

    5.1
    51%
    8 Ratings
    N/A
    0 Ratings

    Dynamic content

    3.7
    37%
    10 Ratings
    N/A
    0 Ratings

    Ability to test dynamic content

    1.7
    17%
    10 Ratings
    N/A
    0 Ratings

    Landing pages

    1.6
    16%
    10 Ratings
    N/A
    0 Ratings

    A/B testing

    3.6
    36%
    10 Ratings
    N/A
    0 Ratings

    Mobile optimization

    2.1
    21%
    10 Ratings
    N/A
    0 Ratings

    Email deliverability reporting

    4.0
    40%
    18 Ratings
    N/A
    0 Ratings

    List management

    5.6
    56%
    9 Ratings
    N/A
    0 Ratings

    Triggered drip sequences

    6.1
    61%
    9 Ratings
    N/A
    0 Ratings

    Lead Management

    4.7

    ClickDimensions

    47%

    Kentico Xperience

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 4/4 features

    Lead nurturing

    6.8
    68%
    9 Ratings
    N/A
    0 Ratings

    Lead scoring and grading

    5.0
    50%
    9 Ratings
    N/A
    0 Ratings

    Data quality management

    3.0
    30%
    8 Ratings
    N/A
    0 Ratings

    Automated sales alerts and tasks

    4.0
    40%
    7 Ratings
    N/A
    0 Ratings

    Campaign Management

    2.5

    ClickDimensions

    25%

    Kentico Xperience

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 2/2 features

    Calendaring

    4.0
    40%
    5 Ratings
    N/A
    0 Ratings

    Event/webinar marketing

    1.0
    10%
    6 Ratings
    N/A
    0 Ratings

    Social Media Marketing

    5.5

    ClickDimensions

    55%

    Kentico Xperience

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 2/2 features

    Social sharing and campaigns

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Social profile integration

    3.1
    31%
    3 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    2.6

    ClickDimensions

    26%

    Kentico Xperience

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 3/3 features

    Dashboards

    2.0
    20%
    9 Ratings
    N/A
    0 Ratings

    Standard reports

    2.0
    20%
    9 Ratings
    N/A
    0 Ratings

    Custom reports

    3.8
    38%
    7 Ratings
    N/A
    0 Ratings

    Platform & Infrastructure

    4.4

    ClickDimensions

    44%

    Kentico Xperience

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 6/6 features

    API

    1.0
    10%
    5 Ratings
    N/A
    0 Ratings

    Role-based workflow & approvals

    1.0
    10%
    5 Ratings
    N/A
    0 Ratings

    Customizability

    2.6
    26%
    7 Ratings
    N/A
    0 Ratings

    Integration with Salesforce.com

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Integration with Microsoft Dynamics CRM

    7.1
    71%
    10 Ratings
    N/A
    0 Ratings

    Integration with SugarCRM

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Kentico Xperience is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

    Likelihood to Recommend

    2.1

    ClickDimensions

    21%
    10 Ratings
    9.1

    Kentico Xperience

    91%
    44 Ratings

    Likelihood to Renew

    9.0

    ClickDimensions

    90%
    1 Rating
    9.1

    Kentico Xperience

    91%
    22 Ratings

    Usability

    5.0

    ClickDimensions

    50%
    3 Ratings
    9.0

    Kentico Xperience

    90%
    3 Ratings

    Support Rating

    1.0

    ClickDimensions

    10%
    4 Ratings
    9.1

    Kentico Xperience

    91%
    8 Ratings

    Implementation Rating

    ClickDimensions

    N/A
    0 Ratings
    10.0

    Kentico Xperience

    100%
    2 Ratings

    Likelihood to Recommend

    ClickDimensions

    ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
    Emily Olson | TrustRadius Reviewer

    Kentico Xperience

    Kentico is a robust and flexible CMS platform that is great for managing multiple websites and multiple environments (dev, stage, and production for instance). It makes content management very easy and makes it easy to keep the environments synced with the same content.However, the Kentico CMS does require a bit more technical understanding to get it set up properly and requires a bit more effort and support than, say, free open-source options.
    Anonymous | TrustRadius Reviewer

    Pros

    ClickDimensions

    • The nurture campaign builder was great. Easy to use and to follow along with.
    • The drop and drag editor was easy to use and you could start using it with no training.
    • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
    Neville Wiles | TrustRadius Reviewer

    Kentico Xperience

    • I love the intuitive top and left navigation within the content management platform. I can easily find what section, sub-section, and page I'm looking to edit
    • For creating content, the WYSIWYG editor is so intuitive; it feels like you're working on an MS Word doc!
    • The tab for adding metadata in simple fields takes away the headache of having to hunt and peck through code to add H1 tag, page description etc.
    • The image library is easy to edit and manage
    Anonymous | TrustRadius Reviewer

    Cons

    ClickDimensions

    • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
    • Managing customer preferences and subscriptions felt extremely convoluted
    • Interfaces generally not intuitive
    • Reporting was not in the class of competitors
    • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
    Anonymous | TrustRadius Reviewer

    Kentico Xperience

    • Kentico needs to invest in more enterprise class environment management utilities -- example: global CDN support via the CMS is sorely lacking. There are work-arounds, but it should be more elegant.
    • The Kentico staging module could be improved to support the concept of bundled releases. Current staging module functionality is good, but could be improved.
    • Kentico ecommerce support is a touch immature. While content management is superb, Kentico lags in this area when compared to many open source ecommerce engines.
    • Kentico is lacking MVC support. 99% of the time this isn't an issue for the end-user or business user, but can be a hurdle for technology teams depending on the team's makeup.
    Eric Wiley | TrustRadius Reviewer

    Pricing Details

    ClickDimensions

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    ClickDimensions Editions & Modules

    Additional Pricing Details

    Kentico Xperience

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $0 Perpetual license

    Kentico Xperience Editions & Modules

    Edition
    Kentico Xperience Business$14,9991
    Kentico Xperience Enterprise$29,9991
    Kentico Xperience CorporateUpon request
    Kentico Xperience Business$9,999 / year3
    Kentico Xperience Enterprise$17,999 / year3
    1. Perpetual license
    2. none
    3. Subscription license
    Additional Pricing Details

    Likelihood to Renew

    ClickDimensions

    ClickDimensions 9.0
    Based on 1 answer
    I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
    Anonymous | TrustRadius Reviewer

    Kentico Xperience

    Kentico Xperience 9.1
    Based on 22 answers
    We are locked into Kentico for the long haul. It provides us with an easy and flexible solution for a very non technical company to create a site and have the features they want, especially with the inclusion of EMS into our license. Now we have a true platform to build and grow our solutions.
    Anonymous | TrustRadius Reviewer

    Usability

    ClickDimensions

    ClickDimensions 5.0
    Based on 3 answers
    I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
    Karen Chamberlain | TrustRadius Reviewer

    Kentico Xperience

    Kentico Xperience 9.0
    Based on 3 answers
    It seriously is one of the best interfaces I have ever used. I also love the fact that I can use UI personalization to secure any functionality by user or role that I don't want that role to have access to. The best part is the customization of the UI, I can add in any button, tab, or menu item I want through it, no code required.
    Brian McKeiver | TrustRadius Reviewer

    Support Rating

    ClickDimensions

    ClickDimensions 1.0
    Based on 4 answers
    You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
    Karen Chamberlain | TrustRadius Reviewer

    Kentico Xperience

    Kentico Xperience 9.1
    Based on 8 answers
    Their support staff is friendly, knowledgeable, and will work with you until your issue is fixed. This could take a few phone calls back and forth, but they are very diligent in helping you.
    Jessica Hester | TrustRadius Reviewer

    Implementation Rating

    ClickDimensions

    No score
    No answers yet
    No answers on this topic

    Kentico Xperience

    Kentico Xperience 10.0
    Based on 2 answers
    The system provides many opportunities to integrate and enhance the platform and makes it easy to do so.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    ClickDimensions

    Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
    Chris Thorne | TrustRadius Reviewer

    Kentico Xperience

    I've used Sitecore, Ektron, Joomla!, WordPress, and SharePoint (if you want to count that as a competitor for CMS). Kentico 8 blows them all out of the water. Nothing is more intuitive in the way that content is created, the way the site is setup, and how efficient rollouts can be with Content Staging.
    Albert Hovingh | TrustRadius Reviewer

    Return on Investment

    ClickDimensions

    • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
    • Lead scoring helps develop more qualified leads.
    Emily Olson | TrustRadius Reviewer

    Kentico Xperience

    • Kentico has enabled faster speed to market for SMEs. They are empowered to enter content them selves while still having that content go through editorial review to ensure tone of voice and brand are maintained.
    • Deploying Kentico has freed up web developer resources from manual content entry enabling them to build more useful solutions to support the business efforts
    • Tapping into the Kentico event pipelne allows us to trigger external system events when product content is published.
    Jon East | TrustRadius Reviewer

    Screenshots

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