What users are saying about
30 Ratings
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Score 3.7 out of 100
84 Ratings
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Score 9 out of 100

Likelihood to Recommend

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Emily Olson | TrustRadius Reviewer

Kentico Xperience

Kentico is a robust and flexible CMS platform that is great for managing multiple websites and multiple environments (dev, stage, and production for instance). It makes content management very easy and makes it easy to keep the environments synced with the same content.However, the Kentico CMS does require a bit more technical understanding to get it set up properly and requires a bit more effort and support than, say, free open-source options.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ClickDimensions
4.3
Kentico Xperience
WYSIWYG email editor
ClickDimensions
5.3
Kentico Xperience
Dynamic content
ClickDimensions
4.2
Kentico Xperience
Ability to test dynamic content
ClickDimensions
4.6
Kentico Xperience
Landing pages
ClickDimensions
2.7
Kentico Xperience
A/B testing
ClickDimensions
4.9
Kentico Xperience
Mobile optimization
ClickDimensions
4.5
Kentico Xperience
Email deliverability reporting
ClickDimensions
2.7
Kentico Xperience
List management
ClickDimensions
4.0
Kentico Xperience
Triggered drip sequences
ClickDimensions
5.5
Kentico Xperience

Lead Management

ClickDimensions
3.7
Kentico Xperience
Lead nurturing
ClickDimensions
2.8
Kentico Xperience
Lead scoring and grading
ClickDimensions
4.6
Kentico Xperience
Data quality management
ClickDimensions
3.2
Kentico Xperience
Automated sales alerts and tasks
ClickDimensions
4.1
Kentico Xperience

Campaign Management

ClickDimensions
2.7
Kentico Xperience
Calendaring
ClickDimensions
4.1
Kentico Xperience
Event/webinar marketing
ClickDimensions
1.2
Kentico Xperience

Social Media Marketing

ClickDimensions
5.6
Kentico Xperience
Social sharing and campaigns
ClickDimensions
8.0
Kentico Xperience
Social profile integration
ClickDimensions
3.2
Kentico Xperience

Reporting & Analytics

ClickDimensions
2.9
Kentico Xperience
Dashboards
ClickDimensions
2.4
Kentico Xperience
Standard reports
ClickDimensions
2.4
Kentico Xperience
Custom reports
ClickDimensions
3.9
Kentico Xperience

Platform & Infrastructure

ClickDimensions
5.0
Kentico Xperience
API
ClickDimensions
1.2
Kentico Xperience
Role-based workflow & approvals
ClickDimensions
1.3
Kentico Xperience
Customizability
ClickDimensions
5.3
Kentico Xperience
Integration with Salesforce.com
ClickDimensions
7.0
Kentico Xperience
Integration with Microsoft Dynamics CRM
ClickDimensions
7.3
Kentico Xperience
Integration with SugarCRM
ClickDimensions
8.0
Kentico Xperience

Pros

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Neville Wiles | TrustRadius Reviewer

Kentico Xperience

  • I love the intuitive top and left navigation within the content management platform. I can easily find what section, sub-section, and page I'm looking to edit
  • For creating content, the WYSIWYG editor is so intuitive; it feels like you're working on an MS Word doc!
  • The tab for adding metadata in simple fields takes away the headache of having to hunt and peck through code to add H1 tag, page description etc.
  • The image library is easy to edit and manage
Anonymous | TrustRadius Reviewer

Cons

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
Anonymous | TrustRadius Reviewer

Kentico Xperience

  • Kentico needs to invest in more enterprise class environment management utilities -- example: global CDN support via the CMS is sorely lacking. There are work-arounds, but it should be more elegant.
  • The Kentico staging module could be improved to support the concept of bundled releases. Current staging module functionality is good, but could be improved.
  • Kentico ecommerce support is a touch immature. While content management is superb, Kentico lags in this area when compared to many open source ecommerce engines.
  • Kentico is lacking MVC support. 99% of the time this isn't an issue for the end-user or business user, but can be a hurdle for technology teams depending on the team's makeup.
Eric Wiley | TrustRadius Reviewer

Likelihood to Renew

ClickDimensions

ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
Anonymous | TrustRadius Reviewer

Kentico Xperience

Kentico Xperience 9.1
Based on 22 answers
We are locked into Kentico for the long haul. It provides us with an easy and flexible solution for a very non technical company to create a site and have the features they want, especially with the inclusion of EMS into our license. Now we have a true platform to build and grow our solutions.
Anonymous | TrustRadius Reviewer

Usability

ClickDimensions

ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Karen Chamberlain | TrustRadius Reviewer

Kentico Xperience

Kentico Xperience 9.0
Based on 3 answers
It seriously is one of the best interfaces I have ever used. I also love the fact that I can use UI personalization to secure any functionality by user or role that I don't want that role to have access to. The best part is the customization of the UI, I can add in any button, tab, or menu item I want through it, no code required.
Brian McKeiver | TrustRadius Reviewer

Support Rating

ClickDimensions

ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Karen Chamberlain | TrustRadius Reviewer

Kentico Xperience

Kentico Xperience 9.1
Based on 8 answers
Their support staff is friendly, knowledgeable, and will work with you until your issue is fixed. This could take a few phone calls back and forth, but they are very diligent in helping you.
Jessica Hester | TrustRadius Reviewer

Implementation Rating

ClickDimensions

No score
No answers yet
No answers on this topic

Kentico Xperience

Kentico Xperience 10.0
Based on 2 answers
The system provides many opportunities to integrate and enhance the platform and makes it easy to do so.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ClickDimensions

Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Chris Thorne | TrustRadius Reviewer

Kentico Xperience

I've used Sitecore, Ektron, Joomla!, WordPress, and SharePoint (if you want to count that as a competitor for CMS). Kentico 8 blows them all out of the water. Nothing is more intuitive in the way that content is created, the way the site is setup, and how efficient rollouts can be with Content Staging.
Albert Hovingh | TrustRadius Reviewer

Return on Investment

ClickDimensions

  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.
Emily Olson | TrustRadius Reviewer

Kentico Xperience

  • Kentico has enabled faster speed to market for SMEs. They are empowered to enter content them selves while still having that content go through editorial review to ensure tone of voice and brand are maintained.
  • Deploying Kentico has freed up web developer resources from manual content entry enabling them to build more useful solutions to support the business efforts
  • Tapping into the Kentico event pipelne allows us to trigger external system events when product content is published.
Jon East | TrustRadius Reviewer

Screenshots

Pricing Details

ClickDimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ClickDimensions Editions & Modules

Additional Pricing Details

Kentico Xperience

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Kentico Xperience Editions & Modules

Edition
Kentico Xperience Business$14,9991
Kentico Xperience Enterprise$29,9991
Kentico Xperience CorporateUpon request
Kentico Xperience Business$9,999 / year3
Kentico Xperience Enterprise$17,999 / year3
  1. Perpetual license
  2. Subscription license
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ClickDimensions
3.3
Kentico Xperience
9.9

Likelihood to Renew

ClickDimensions
9.0
Kentico Xperience
9.1

Usability

ClickDimensions
5.0
Kentico Xperience
9.0

Support Rating

ClickDimensions
1.0
Kentico Xperience
9.1

Implementation Rating

ClickDimensions
Kentico Xperience
10.0

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