What users are saying about

ContactPigeon vs Webtrends Optimize

ContactPigeon
5 Ratings
Webtrends Optimize
27 Ratings

ContactPigeon

5 Ratings
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Score 8.6 out of 100

Based on 5 reviews and ratings

Webtrends Optimize

27 Ratings
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Score 9 out of 100

Based on 27 reviews and ratings

Feature Set Ratings

    Testing and Experimentation

    ContactPigeon

    Feature Set Not Supported
    N/A
    8.3

    Webtrends Optimize

    83%
    Webtrends Optimize ranks higher in 19/19 features
    Webtrends Optimize ranks higher in 19/19 features

    a/b experiment testing

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Split URL testing

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Multivariate testing

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Multi-page/funnel testing

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Cross-browser testing

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Mobile app testing

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Test significance

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Visual / WYSIWYG editor

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Advanced code editor

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Page surveys

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Visitor recordings

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Preview mode

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Test duration calculator

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Experiment scheduler

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Experiment workflow and approval

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Dynamic experiment activation

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Client-side tests

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Server-side tests

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Mutually exclusive tests

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Audience Segmentation & Targeting

    ContactPigeon

    Feature Set Not Supported
    N/A
    8.2

    Webtrends Optimize

    82%
    Webtrends Optimize ranks higher in 4/4 features
    Webtrends Optimize ranks higher in 4/4 features

    Standard visitor segmentation

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Behavioral visitor segmentation

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Traffic allocation control

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Website personalization

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Results and Analysis

    ContactPigeon

    Feature Set Not Supported
    N/A
    8.1

    Webtrends Optimize

    81%
    Webtrends Optimize ranks higher in 9/9 features
    Webtrends Optimize ranks higher in 9/9 features

    Click analytics

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Scroll maps

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Form fill analysis

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Conversion tracking

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Goal tracking

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Test reporting

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Results segmentation

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    CSV export

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Experiments results dashboard

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Attribute Ratings

    • ContactPigeon is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
    • ContactPigeon and Webtrends Optimize are tied in 1 area: Support Rating

    Likelihood to Recommend

    9.1

    ContactPigeon

    91%
    3 Ratings
    7.4

    Webtrends Optimize

    74%
    17 Ratings

    Likelihood to Renew

    9.1

    ContactPigeon

    91%
    1 Rating
    5.3

    Webtrends Optimize

    53%
    5 Ratings

    Usability

    ContactPigeon

    N/A
    0 Ratings
    7.0

    Webtrends Optimize

    70%
    2 Ratings

    Availability

    ContactPigeon

    N/A
    0 Ratings
    10.0

    Webtrends Optimize

    100%
    2 Ratings

    Performance

    ContactPigeon

    N/A
    0 Ratings
    10.0

    Webtrends Optimize

    100%
    2 Ratings

    Support Rating

    9.1

    ContactPigeon

    91%
    1 Rating
    9.1

    Webtrends Optimize

    91%
    4 Ratings

    Online Training

    ContactPigeon

    N/A
    0 Ratings
    6.0

    Webtrends Optimize

    60%
    1 Rating

    Implementation Rating

    ContactPigeon

    N/A
    0 Ratings
    7.0

    Webtrends Optimize

    70%
    2 Ratings

    Likelihood to Recommend

    ContactPigeon

    It is a platform with all the requisite features to meet the needs of a complete digital marketing campaign: email marketing with countless automation rules, pop-ups that serve as simple sign-ups or even as cross-sell and up-sell tools, push notifications with ready-made templates for vital functions like browse and cart abandonment, the ability to create offsite landing pages, creation of Facebook ads, and much much more. I really can't think of one scenario in which ContactPigeon won't provide solid solutions.

    Read full review

    Makis Paraskevopoulos | TrustRadius Reviewer
    Makis Paraskevopoulos
    View all 3 answers on this topic

    Webtrends Optimize

    Webtrends optimize is a marketing solution aimed squarely at transactional and eCom based websites. I would only recommend a colleague to engage with the solution once the marketing dept is at a point where their website is fully optimized in regards to SEO and all the other fundamentals in order to truly build upon what Webtrends can offer. This shows you an easier way of measuring your ROI and the money you will invest with the tool-moving forward.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 17 answers on this topic

    Pros

    ContactPigeon

    • Customized newsletters with segmentations to target specific customers according to their visits in our website.
    • Landing pages, with [graphics] we create. It creates a special link for every campaign/landing page for use in our advertisements.
    • Pop ups in site. [We] can have pop ups in every page of our site. [We] want [this] in order to inform our customers for extra [discounts] [or] [gifts].

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 3 answers on this topic

    Webtrends Optimize

    • Intuitive test set-up makes for a low learning curve.
    • Ability to create custom data tables which enable exporting of visitor level data for more in-depth analysis outside of the Webtrends Optimize platform.
    • Visual Editor WYSIWYG interface enables non-technical users to easily execute basic tests.

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    Michael O'Connor | TrustRadius Reviewer
    Michael O'Connor
    View all 17 answers on this topic

    Cons

    ContactPigeon

    • The UI is too complex sometimes (hopefully their support is always there for us!)

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    Apostolis Lianos | TrustRadius Reviewer
    Apostolis Lianos
    View all 3 answers on this topic

    Webtrends Optimize

    • The cost is a factor. When you're trying to save money, particularly as a startup (a lot of our clients are up-and-comers) it has to be seen as an investment...but the cost to implement the system is fairly large.
    • There's a bit of a steep learning curve, you can't just dive into the program.
    • It's not impossible but it's not as easy as snapping your fingers to easily implement the program cross-platform.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 17 answers on this topic

    Pricing Details

    ContactPigeon

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $198 per month/billed annually

    ContactPigeon Editions & Modules

    Edition
    Standard$198.001
    Pro$385.001
    Enterprise$980.001
    1. per month/billed annually
    Additional Pricing Details
    —

    Webtrends Optimize

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    —

    Webtrends Optimize Editions & Modules

    —
    Additional Pricing Details
    We don't believe in tiering or different prices for different tools - our entire feature set is available to all users as standard. One price, agreed up front. With no hidden 'extras'.

    Likelihood to Renew

    ContactPigeon

    ContactPigeon 9.1
    Based on 1 answer
    I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.

    Read full review

    Makis Paraskevopoulos | TrustRadius Reviewer
    Makis Paraskevopoulos
    View all 1 answers on this topic

    Webtrends Optimize

    Webtrends Optimize 5.3
    Based on 5 answers
    Difficulty was getting business units to take the time and spend the money to test, and then implement, best options.

    Read full review

    David Reynolds-Gooch | TrustRadius Reviewer
    David Reynolds-Gooch
    View all 5 answers on this topic

    Usability

    ContactPigeon

    No score
    No answers yet
    No answers on this topic

    Webtrends Optimize

    Webtrends Optimize 7.0
    Based on 2 answers
    Set up of basic tests that do not use segmentation or targeting is an intuitive experience that can be learned quickly by new users. However, as the need for segmentation and other more advanced capabilities arise, the experience begins to degrade.

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    Michael O'Connor | TrustRadius Reviewer
    Michael O'Connor
    View all 2 answers on this topic

    Reliability and Availability

    ContactPigeon

    No score
    No answers yet
    No answers on this topic

    Webtrends Optimize

    Webtrends Optimize 10.0
    Based on 2 answers
    zero complaints. I'm not aware of it ever failing.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Performance

    ContactPigeon

    No score
    No answers yet
    No answers on this topic

    Webtrends Optimize

    Webtrends Optimize 10.0
    Based on 2 answers
    Zero complaints. It seemed to do its job quickly and accurately.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Support Rating

    ContactPigeon

    ContactPigeon 9.1
    Based on 1 answer
    It is honestly the best support team I've ever seen, always ready and willing to help.

    Read full review

    Makis Paraskevopoulos | TrustRadius Reviewer
    Makis Paraskevopoulos
    View all 1 answers on this topic

    Webtrends Optimize

    Webtrends Optimize 9.1
    Based on 4 answers
    The support from the team at Webtrends Optimize is unparalleled. There is always someone to consult should there be any issues.

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    Freddie Wilkinson | TrustRadius Reviewer
    Freddie Wilkinson
    View all 4 answers on this topic

    Online Training

    ContactPigeon

    No score
    No answers yet
    No answers on this topic

    Webtrends Optimize

    Webtrends Optimize 6.0
    Based on 1 answer
    Online training was ok. Because every test is a custom test, there's only so much that can be covered in a generic lesson.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Implementation Rating

    ContactPigeon

    No score
    No answers yet
    No answers on this topic

    Webtrends Optimize

    Webtrends Optimize 7.0
    Based on 2 answers
    Implementation was pretty straightforward

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Alternatives Considered

    ContactPigeon

    [I] haven't used other [products].

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 3 answers on this topic

    Webtrends Optimize

    Webtrends Optimize can be used for much more complex tests, allows better conversion tracking and data collection. Visual Website Optimizer (VWO) is suitable for smaller, simple projects. Webtrends Optimize comes with an excellent consultancy that could save you a lot of time and resources

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    Magdalena Petrova | TrustRadius Reviewer
    Magdalena Petrova
    View all 17 answers on this topic

    Return on Investment

    ContactPigeon

    • 25% growth in Email orders (YoY).
    • Higher open rates up to +46%.

    Read full review

    Apostolis Lianos | TrustRadius Reviewer
    Apostolis Lianos
    View all 3 answers on this topic

    Webtrends Optimize

    • So far we haven't seen an ROI that we can accurately measure due to only running a couple of tests that haven't resulted in direct, site wide changes. However, we have learnt a lot about how to set up the right processes and documentation.

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    Chris Sharman | TrustRadius Reviewer
    Chris Sharman
    View all 17 answers on this topic

    Screenshots

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