What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 5 reviews and ratings
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 27 reviews and ratings
Feature Set Ratings
Testing and Experimentation
ContactPigeon
Feature Set Not Supported
N/A

8.3
Webtrends Optimize
83%
Webtrends Optimize ranks higher in 19/19 features
Webtrends Optimize ranks higher in 19/19 features
a/b experiment testing
N/A
0 Ratings

9.1
91%
1 Rating
Split URL testing
N/A
0 Ratings

8.2
82%
1 Rating
Multivariate testing
N/A
0 Ratings

8.2
82%
1 Rating
Multi-page/funnel testing
N/A
0 Ratings

8.2
82%
1 Rating
Cross-browser testing
N/A
0 Ratings

8.2
82%
1 Rating
Mobile app testing
N/A
0 Ratings

8.2
82%
1 Rating
Test significance
N/A
0 Ratings

8.2
82%
1 Rating
Visual / WYSIWYG editor
N/A
0 Ratings

8.2
82%
1 Rating
Advanced code editor
N/A
0 Ratings

8.2
82%
1 Rating
Page surveys
N/A
0 Ratings

8.2
82%
1 Rating
Visitor recordings
N/A
0 Ratings

8.2
82%
1 Rating
Preview mode
N/A
0 Ratings

8.2
82%
1 Rating
Test duration calculator
N/A
0 Ratings

8.2
82%
1 Rating
Experiment scheduler
N/A
0 Ratings

8.2
82%
1 Rating
Experiment workflow and approval
N/A
0 Ratings

8.2
82%
1 Rating
Dynamic experiment activation
N/A
0 Ratings

8.2
82%
1 Rating
Client-side tests
N/A
0 Ratings

9.1
91%
1 Rating
Server-side tests
N/A
0 Ratings

8.2
82%
1 Rating
Mutually exclusive tests
N/A
0 Ratings

8.2
82%
1 Rating
Audience Segmentation & Targeting
ContactPigeon
Feature Set Not Supported
N/A

8.2
Webtrends Optimize
82%
Webtrends Optimize ranks higher in 4/4 features
Webtrends Optimize ranks higher in 4/4 features
Standard visitor segmentation
N/A
0 Ratings

9.1
91%
1 Rating
Behavioral visitor segmentation
N/A
0 Ratings

8.2
82%
1 Rating
Traffic allocation control
N/A
0 Ratings

7.3
73%
1 Rating
Website personalization
N/A
0 Ratings

8.2
82%
1 Rating
Results and Analysis
ContactPigeon
Feature Set Not Supported
N/A

8.1
Webtrends Optimize
81%
Webtrends Optimize ranks higher in 9/9 features
Webtrends Optimize ranks higher in 9/9 features
Click analytics
N/A
0 Ratings

9.1
91%
1 Rating
Scroll maps
N/A
0 Ratings

7.3
73%
1 Rating
Form fill analysis
N/A
0 Ratings

7.3
73%
1 Rating
Conversion tracking
N/A
0 Ratings

8.2
82%
1 Rating
Goal tracking
N/A
0 Ratings

8.2
82%
1 Rating
Test reporting
N/A
0 Ratings

8.2
82%
1 Rating
Results segmentation
N/A
0 Ratings

8.2
82%
1 Rating
CSV export
N/A
0 Ratings

8.2
82%
1 Rating
Experiments results dashboard
N/A
0 Ratings

8.2
82%
1 Rating
Attribute Ratings
- ContactPigeon is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
- ContactPigeon and Webtrends Optimize are tied in 1 area: Support Rating
Likelihood to Recommend
9.1
ContactPigeon
91%
3 Ratings

7.4
Webtrends Optimize
74%
17 Ratings
Likelihood to Renew
9.1
ContactPigeon
91%
1 Rating

5.3
Webtrends Optimize
53%
5 Ratings
Usability
ContactPigeon
N/A
0 Ratings

7.0
Webtrends Optimize
70%
2 Ratings
Availability
ContactPigeon
N/A
0 Ratings

10.0
Webtrends Optimize
100%
2 Ratings
Performance
ContactPigeon
N/A
0 Ratings

10.0
Webtrends Optimize
100%
2 Ratings
Support Rating
9.1
ContactPigeon
91%
1 Rating

9.1
Webtrends Optimize
91%
4 Ratings
Online Training
ContactPigeon
N/A
0 Ratings

6.0
Webtrends Optimize
60%
1 Rating
Implementation Rating
ContactPigeon
N/A
0 Ratings

7.0
Webtrends Optimize
70%
2 Ratings
Likelihood to Recommend
ContactPigeon
It is a platform with all the requisite features to meet the needs of a complete digital marketing campaign: email marketing with countless automation rules, pop-ups that serve as simple sign-ups or even as cross-sell and up-sell tools, push notifications with ready-made templates for vital functions like browse and cart abandonment, the ability to create offsite landing pages, creation of Facebook ads, and much much more. I really can't think of one scenario in which ContactPigeon won't provide solid solutions.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
Webtrends Optimize
Webtrends optimize is a marketing solution aimed squarely at transactional and eCom based websites. I would only recommend a colleague to engage with the solution once the marketing dept is at a point where their website is fully optimized in regards to SEO and all the other fundamentals in order to truly build upon what Webtrends can offer. This shows you an easier way of measuring your ROI and the money you will invest with the tool-moving forward.

Verified User
Employee in Marketing
Retail Company, 201-500 employeesPros
ContactPigeon
- Customized newsletters with segmentations to target specific customers according to their visits in our website.
- Landing pages, with [graphics] we create. It creates a special link for every campaign/landing page for use in our advertisements.
- Pop ups in site. [We] can have pop ups in every page of our site. [We] want [this] in order to inform our customers for extra [discounts] [or] [gifts].

Verified User
Project Manager in Marketing
Pharmaceuticals Company, 11-50 employeesWebtrends Optimize
- Intuitive test set-up makes for a low learning curve.
- Ability to create custom data tables which enable exporting of visitor level data for more in-depth analysis outside of the Webtrends Optimize platform.
- Visual Editor WYSIWYG interface enables non-technical users to easily execute basic tests.
Senior Analytics Consultant & Optimization Lead
PointmarcInformation Technology and Services, 51-200 employees
Cons
ContactPigeon
- The UI is too complex sometimes (hopefully their support is always there for us!)
eCommerce Manager
tetragonobookstores.grRetail, 11-50 employees
Webtrends Optimize
- The cost is a factor. When you're trying to save money, particularly as a startup (a lot of our clients are up-and-comers) it has to be seen as an investment...but the cost to implement the system is fairly large.
- There's a bit of a steep learning curve, you can't just dive into the program.
- It's not impossible but it's not as easy as snapping your fingers to easily implement the program cross-platform.

Verified User
Employee in Marketing
Design Company, 11-50 employeesPricing Details
ContactPigeon
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$198 per month/billed annually
ContactPigeon Editions & Modules
Edition
Standard | $198.001 |
---|---|
Pro | $385.001 |
Enterprise | $980.001 |
- per month/billed annually
Additional Pricing Details
—Webtrends Optimize
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Webtrends Optimize Editions & Modules
—
Additional Pricing Details
We don't believe in tiering or different prices for different tools - our entire feature set is available to all users as standard. One price, agreed up front. With no hidden 'extras'.Likelihood to Renew
ContactPigeon
ContactPigeon 9.1
Based on 1 answer
I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
Webtrends Optimize
Webtrends Optimize 5.3
Based on 5 answers
Difficulty was getting business units to take the time and spend the money to test, and then implement, best options.
Group Manager, Interactive Marketing
BazaarvoiceElectrical/Electronic Manufacturing, 10,001+ employees
Usability
ContactPigeon
No score
No answers yet
No answers on this topic
Webtrends Optimize
Webtrends Optimize 7.0
Based on 2 answers
Set up of basic tests that do not use segmentation or targeting is an intuitive experience that can be learned quickly by new users. However, as the need for segmentation and other more advanced capabilities arise, the experience begins to degrade.
Senior Analytics Consultant & Optimization Lead
PointmarcInformation Technology and Services, 51-200 employees
Reliability and Availability
ContactPigeon
No score
No answers yet
No answers on this topic
Webtrends Optimize
Webtrends Optimize 10.0
Based on 2 answers
zero complaints. I'm not aware of it ever failing.

Verified User
Director in Marketing
Banking Company, 501-1000 employeesPerformance
ContactPigeon
No score
No answers yet
No answers on this topic
Webtrends Optimize
Webtrends Optimize 10.0
Based on 2 answers
Zero complaints. It seemed to do its job quickly and accurately.

Verified User
Director in Marketing
Banking Company, 501-1000 employeesSupport Rating
ContactPigeon
ContactPigeon 9.1
Based on 1 answer
It is honestly the best support team I've ever seen, always ready and willing to help.
Digital Content Manager
TraumacareHealth, Wellness and Fitness, 11-50 employees
Webtrends Optimize
Webtrends Optimize 9.1
Based on 4 answers
The support from the team at Webtrends Optimize is unparalleled. There is always someone to consult should there be any issues.
Sales and Marketing Handler
NC InsuranceInsurance, 11-50 employees
Online Training
ContactPigeon
No score
No answers yet
No answers on this topic
Webtrends Optimize
Webtrends Optimize 6.0
Based on 1 answer
Online training was ok. Because every test is a custom test, there's only so much that can be covered in a generic lesson.

Verified User
Director in Marketing
Banking Company, 501-1000 employeesImplementation Rating
ContactPigeon
No score
No answers yet
No answers on this topic
Webtrends Optimize
Webtrends Optimize 7.0
Based on 2 answers
Implementation was pretty straightforward

Verified User
Director in Marketing
Banking Company, 501-1000 employeesAlternatives Considered
ContactPigeon
[I] haven't used other [products].

Verified User
Project Manager in Marketing
Pharmaceuticals Company, 11-50 employeesWebtrends Optimize
Webtrends Optimize can be used for much more complex tests, allows better conversion tracking and data collection. Visual Website Optimizer (VWO) is suitable for smaller, simple projects. Webtrends Optimize comes with an excellent consultancy that could save you a lot of time and resources
E-Marketing Analyst
Epson Europe B.V.Computer Hardware, 1001-5000 employees
Return on Investment
ContactPigeon
- 25% growth in Email orders (YoY).
- Higher open rates up to +46%.
eCommerce Manager
tetragonobookstores.grRetail, 11-50 employees
Webtrends Optimize
- So far we haven't seen an ROI that we can accurately measure due to only running a couple of tests that haven't resulted in direct, site wide changes. However, we have learnt a lot about how to set up the right processes and documentation.
Products.office.com UK Site Manager
MicrosoftComputer Software, 10,001+ employees