ContactPigeon vs. Webtrends Optimize

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContactPigeon
Score 9.8 out of 10
Mid-Size Companies (51-1,000 employees)
ContactPigeon is a marketing automation solution for eCommerce. It combines email marketing, dynamic pop-ups, segmentation, automation flows and real-time analytics for marketers to maximize results when it comes to visitor remarketing. It enables eCommerce and B2C businesses to better engage, retain and grow customers with insights into visitor behaviors and automation flows. Get started with templates & recipes Users have pre-built eCommerce automation recipes to nurture, win…
$198
per month/billed annually
Webtrends Optimize
Score 9.6 out of 10
N/A
Webtrends Optimize is a web optimization platform and is offered by the company of the same name. The product competes most often with Adobe Test and Target, Maxymiser, SiteSpect, and Optimizely.N/A
Pricing
ContactPigeonWebtrends Optimize
Editions & Modules
Standard
$198.00
per month/billed annually
Pro
$385.00
per month/billed annually
Enterprise
$980.00
per month/billed annually
No answers on this topic
Offerings
Pricing Offerings
ContactPigeonWebtrends Optimize
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsThere is no tiering and no different prices for different tools. The entire feature set is available to all users as standard at one price, agreed up front.
More Pricing Information
Community Pulse
ContactPigeonWebtrends Optimize
Top Pros
Top Cons
Features
ContactPigeonWebtrends Optimize
Testing and Experimentation
Comparison of Testing and Experimentation features of Product A and Product B
ContactPigeon
-
Ratings
Webtrends Optimize
8.3
1 Ratings
3% below category average
a/b experiment testing00 Ratings9.11 Ratings
Split URL testing00 Ratings8.21 Ratings
Multivariate testing00 Ratings8.21 Ratings
Multi-page/funnel testing00 Ratings8.21 Ratings
Cross-browser testing00 Ratings8.21 Ratings
Mobile app testing00 Ratings8.21 Ratings
Test significance00 Ratings8.21 Ratings
Visual / WYSIWYG editor00 Ratings8.21 Ratings
Advanced code editor00 Ratings8.21 Ratings
Page surveys00 Ratings8.21 Ratings
Visitor recordings00 Ratings8.21 Ratings
Preview mode00 Ratings8.21 Ratings
Test duration calculator00 Ratings8.21 Ratings
Experiment scheduler00 Ratings8.21 Ratings
Experiment workflow and approval00 Ratings8.21 Ratings
Dynamic experiment activation00 Ratings8.21 Ratings
Client-side tests00 Ratings9.11 Ratings
Server-side tests00 Ratings8.21 Ratings
Mutually exclusive tests00 Ratings8.21 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
ContactPigeon
-
Ratings
Webtrends Optimize
8.2
1 Ratings
8% below category average
Standard visitor segmentation00 Ratings9.11 Ratings
Behavioral visitor segmentation00 Ratings8.21 Ratings
Traffic allocation control00 Ratings7.31 Ratings
Website personalization00 Ratings8.21 Ratings
Results and Analysis
Comparison of Results and Analysis features of Product A and Product B
ContactPigeon
-
Ratings
Webtrends Optimize
8.1
1 Ratings
5% below category average
Click analytics00 Ratings9.11 Ratings
Scroll maps00 Ratings7.31 Ratings
Form fill analysis00 Ratings7.31 Ratings
Conversion tracking00 Ratings8.21 Ratings
Goal tracking00 Ratings8.21 Ratings
Test reporting00 Ratings8.21 Ratings
Results segmentation00 Ratings8.21 Ratings
CSV export00 Ratings8.21 Ratings
Experiments results dashboard00 Ratings8.21 Ratings
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ContactPigeonWebtrends Optimize
Small Businesses
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Score 7.8 out of 10
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Score 9.4 out of 10
Medium-sized Companies
Conversica
Conversica
Score 9.2 out of 10
Dynamic Yield
Dynamic Yield
Score 9.5 out of 10
Enterprises
Conversica
Conversica
Score 9.2 out of 10
Dynamic Yield
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Score 9.5 out of 10
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User Ratings
ContactPigeonWebtrends Optimize
Likelihood to Recommend
10.0
(4 ratings)
7.4
(17 ratings)
Likelihood to Renew
9.1
(1 ratings)
5.3
(5 ratings)
Usability
-
(0 ratings)
7.0
(2 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.1
(1 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
6.0
(1 ratings)
Implementation Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
ContactPigeonWebtrends Optimize
Likelihood to Recommend
ContactPigeon
Our automations are built differently and using real-time API calls we pass on all the information needed. The cart abandonment and browse abandonment email campaigns are designed based on different travel bundles according to our visitors’ historical data. Likewise, our customer success manager helped up set up on-site count-down pop-ups that highlight the expiration date of specific offers.
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Webtrends Optimize
Webtrends optimize is a marketing solution aimed squarely at transactional and eCom based websites. I would only recommend a colleague to engage with the solution once the marketing dept is at a point where their website is fully optimized in regards to SEO and all the other fundamentals in order to truly build upon what Webtrends can offer. This shows you an easier way of measuring your ROI and the money you will invest with the tool-moving forward.
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Pros
ContactPigeon
  • Push, Popup & Email Automation
  • Support Team
  • User Segmentation
  • Product Recommendation AI
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Webtrends Optimize
  • Intuitive test set-up makes for a low learning curve.
  • Ability to create custom data tables which enable exporting of visitor level data for more in-depth analysis outside of the Webtrends Optimize platform.
  • Visual Editor WYSIWYG interface enables non-technical users to easily execute basic tests.
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Cons
ContactPigeon
  • The UI is too complex sometimes (hopefully their support is always there for us!)
Read full review
Webtrends Optimize
  • The cost is a factor. When you're trying to save money, particularly as a startup (a lot of our clients are up-and-comers) it has to be seen as an investment...but the cost to implement the system is fairly large.
  • There's a bit of a steep learning curve, you can't just dive into the program.
  • It's not impossible but it's not as easy as snapping your fingers to easily implement the program cross-platform.
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Likelihood to Renew
ContactPigeon
I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
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Webtrends Optimize
Difficulty was getting business units to take the time and spend the money to test, and then implement, best options.
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Usability
ContactPigeon
No answers on this topic
Webtrends Optimize
Set up of basic tests that do not use segmentation or targeting is an intuitive experience that can be learned quickly by new users. However, as the need for segmentation and other more advanced capabilities arise, the experience begins to degrade.
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Reliability and Availability
ContactPigeon
No answers on this topic
Webtrends Optimize
zero complaints. I'm not aware of it ever failing.
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Performance
ContactPigeon
No answers on this topic
Webtrends Optimize
Zero complaints. It seemed to do its job quickly and accurately.
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Support Rating
ContactPigeon
It is honestly the best support team I've ever seen, always ready and willing to help.
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Webtrends Optimize
The support from the team at Webtrends Optimize is unparalleled. There is always someone to consult should there be any issues.
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Online Training
ContactPigeon
No answers on this topic
Webtrends Optimize
Online training was ok. Because every test is a custom test, there's only so much that can be covered in a generic lesson.
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Implementation Rating
ContactPigeon
No answers on this topic
Webtrends Optimize
Implementation was pretty straightforward
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Alternatives Considered
ContactPigeon
[I] haven't used other [products].
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Webtrends Optimize
Webtrends Optimize can be used for much more complex tests, allows better conversion tracking and data collection. Visual Website Optimizer (VWO) is suitable for smaller, simple projects. Webtrends Optimize comes with an excellent consultancy that could save you a lot of time and resources
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Return on Investment
ContactPigeon
  • 25% growth in Email orders (YoY).
  • Higher open rates up to +46%.
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Webtrends Optimize
  • So far we haven't seen an ROI that we can accurately measure due to only running a couple of tests that haven't resulted in direct, site wide changes. However, we have learnt a lot about how to set up the right processes and documentation.
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ScreenShots

ContactPigeon Screenshots

Screenshot of Predefined ecommerce scenarios to get started fast.Screenshot of Dynamic popups designs and triggers to engage your site visitors.Screenshot of One glance view of the metrics that matter.

Webtrends Optimize Screenshots

Screenshot of Reporting dashboard - default viewScreenshot of Specific experiment report - top level overviewScreenshot of Drag & drop segmentation moduleScreenshot of Point & click WYSIWYG Visual EditorScreenshot of Reporting dashboard - specific test or target overviewScreenshot of Reporting dashboard - specific test or target throttle settings