What users are saying about
10 Ratings
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Top Rated
556 Ratings
10 Ratings
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Score 7.7 out of 100

Wrike

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Top Rated
556 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

    Project Management

    Creately

    Feature Set Not Supported
    N/A
    7.6

    Wrike

    76%
    Wrike ranks higher in 14/14 features

    Task Management

    N/A
    0 Ratings
    8.8
    88%
    202 Ratings

    Resource Management

    N/A
    0 Ratings
    7.8
    78%
    172 Ratings

    Gantt Charts

    N/A
    0 Ratings
    7.9
    79%
    174 Ratings

    Scheduling

    N/A
    0 Ratings
    7.9
    79%
    188 Ratings

    Workflow Automation

    N/A
    0 Ratings
    7.4
    74%
    165 Ratings

    Team Collaboration

    N/A
    0 Ratings
    8.6
    86%
    200 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    7.7
    77%
    115 Ratings

    Support for Waterfall Methodology

    N/A
    0 Ratings
    7.7
    77%
    99 Ratings

    Document Management

    N/A
    0 Ratings
    6.7
    67%
    173 Ratings

    Email integration

    N/A
    0 Ratings
    7.4
    74%
    168 Ratings

    Mobile Access

    N/A
    0 Ratings
    7.5
    75%
    168 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    7.4
    74%
    97 Ratings

    Change request and Case Management

    N/A
    0 Ratings
    7.7
    77%
    23 Ratings

    Budget and Expense Management

    N/A
    0 Ratings
    6.4
    64%
    77 Ratings

    Professional Services Automation

    Creately

    Feature Set Not Supported
    N/A
    7.3

    Wrike

    73%
    Wrike ranks higher in 4/4 features

    Quotes/estimates

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Invoicing

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Project & financial reporting

    N/A
    0 Ratings
    6.6
    66%
    69 Ratings

    Integration with accounting software

    N/A
    0 Ratings
    7.0
    70%
    34 Ratings

    Attribute Ratings

    • Wrike is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.4

    Creately

    84%
    2 Ratings
    8.5

    Wrike

    85%
    236 Ratings

    Likelihood to Renew

    Creately

    N/A
    0 Ratings
    8.9

    Wrike

    89%
    58 Ratings

    Usability

    Creately

    N/A
    0 Ratings
    8.8

    Wrike

    88%
    32 Ratings

    Availability

    Creately

    N/A
    0 Ratings
    9.1

    Wrike

    91%
    18 Ratings

    Performance

    Creately

    N/A
    0 Ratings
    8.2

    Wrike

    82%
    10 Ratings

    Support Rating

    5.6

    Creately

    56%
    4 Ratings
    8.8

    Wrike

    88%
    92 Ratings

    In-Person Training

    Creately

    N/A
    0 Ratings
    8.2

    Wrike

    82%
    2 Ratings

    Online Training

    Creately

    N/A
    0 Ratings
    8.2

    Wrike

    82%
    4 Ratings

    Implementation Rating

    Creately

    N/A
    0 Ratings
    8.3

    Wrike

    83%
    21 Ratings

    Product Scalability

    Creately

    N/A
    0 Ratings
    7.7

    Wrike

    77%
    2 Ratings

    Likelihood to Recommend

    Creately

    Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
    Mike Eisenberg | TrustRadius Reviewer

    Wrike

    The company used Wrike before I joined the company and I had to learn its processes. Similar to Jira, Confluence, monday.com, etc... it was pretty straightforward to learn. Their product team is a bit of a struggle to work with. There are crucial features that have been recommended and their team basically says whatever post on their support gets the most upvotes, will get prioritized. Who even looks and reads support boards outside of the problem? It's a pretty poor way of prioritizing your customer feedback since they're ignoring a vast majority of feedback.
    Tanner Ingalls | TrustRadius Reviewer

    Pros

    Creately

    • Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
    • Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
    • Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
    • I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
    Richard Crane | TrustRadius Reviewer

    Wrike

    • Wrike is very flexible and versatile. I have used many project management systems, and some have rigid requirements - such as needing a completion date. Wrike is customizable, so you can create the setup that works best for you. You can create custom workflows, request forms, folders, etc. - and the changes could be for your whole account, or just for a specific team/folder.
    • Wrike allows for many ways to view projects. It has kanban boards, gantt charts, calendars, lists, tables, reports, analytics, time logs, activity streams, etc. Most other tools I have used have some of these. But, everyone has their own view that they prefer to work from. In Wrike, all the projects and tasks can be managed from almost any view. In my experience, this increased adoption and efficiency as team members were comfortable using the view.
    • In Wrike, you can save filters, which makes managing projects much faster and easier.
    Anonymous | TrustRadius Reviewer

    Cons

    Creately

    • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
    • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
    Mike Eisenberg | TrustRadius Reviewer

    Wrike

    • You have to be assigned to a project to see it - so it can be hard to find something you are not working on (but that you potentially requested) if you are not assigned to it
    • Mobile time tracking could be easier, but it is still accessible
    • Time based tracking takes a bit of playing around to get
    Wolf-Ekkehard Hindrichs | TrustRadius Reviewer

    Pricing Details

    Creately

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional
    6.95

    Starting Price

    $40 per month

    Creately Editions & Modules

    On-premise Edition
    Creately Desktop$751
    Creately Server6.951
    1. per user
    SaaS Edition
    Creately Online Personal6.951
    Creately Team 5$401
    Creately Team 10$801
    Creately Team 25$2001
    1. per month
    Additional Pricing Details
    We offer deeply discounted prices for non profits, educational institutes and charities.

    Wrike

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $49 per month

    Wrike Editions & Modules

    Edition
    Wrike Free$0
    Wrike Professional$492
    Wrike EnterpriseRequest a quote
    Wrike for MarketersRequest a quote
    Wrike for Professional ServicesRequest a quote
    Wrike Business$1244
    1. none
    2. per 5 users/month
    3. none
    4. per 5 users/month
    Additional Pricing Details
    Every premium plan begins with a 14-day trial period.

    Likelihood to Renew

    Creately

    No score
    No answers yet
    No answers on this topic

    Wrike

    Wrike 8.9
    Based on 58 answers
    After implementing Wrike, it was immediately clear that the business could not return to a "before" state. Efficiency and collaboration improved tenfold, and the time spent on project management was fractioned. It enabled us to improve processes throughout the entire company, from sales and marketing, to design, to operations, and enabled the seamless integration of outside contractors which allowed us to scale easily to meet demand.
    Andrea Hester | TrustRadius Reviewer

    Usability

    Creately

    No score
    No answers yet
    No answers on this topic

    Wrike

    Wrike 8.8
    Based on 32 answers
    Wrike was difficult to learn at first. But with videos, emails on tips and tricks, I've been able to adapt. However, it's been difficult to convince other departments to use the program as it can be a bit overwhelming at first. I don't know what the solution is, other than to keep using it. Perhaps a template as a start for newbies?
    Alisha Aschmann | TrustRadius Reviewer

    Reliability and Availability

    Creately

    No score
    No answers yet
    No answers on this topic

    Wrike

    Wrike 9.1
    Based on 18 answers
    Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
    Cristi Radulian | TrustRadius Reviewer

    Performance

    Creately

    No score
    No answers yet
    No answers on this topic

    Wrike

    Wrike 8.2
    Based on 10 answers
    For the most part, Wrike works very well. Every so often, the Apple/Mac application can be slow to load. Sometimes it requires a refresh and it is working fine again. I have not figured out if it is the software or just a computer issue
    Anonymous | TrustRadius Reviewer

    Support Rating

    Creately

    Creately 5.6
    Based on 4 answers
    I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
    Richard Crane | TrustRadius Reviewer

    Wrike

    Wrike 8.8
    Based on 92 answers
    Wrike's customer support is top-notch! There are so many ways to get answers from Wrike - from their blog, videos online, community forum, contacting customer support. Whatever way you choose, you'll have an answer within 24 hours, often within just a few hours. I love my customer success manager because she meets with me via Zoom every quarter to show me new product updates, tips and tricks, and talk through any issues or wishes I have with the system. She then provides me with regular status updates on product suggestions I've made. It's awesome!
    Stephanie A. Wilson, MBA | TrustRadius Reviewer

    In-Person Training

    Creately

    No score
    No answers yet
    No answers on this topic

    Wrike

    Wrike 8.2
    Based on 2 answers
    We initially had online training. A trainer took us through various training sessions where we learned about all of the tools Wrike provides. This alone allowed us to learn and set up the software and roll it out to our team. Later, a customer service rep stopped in for some one on one training which was extremely helpful.
    Anonymous | TrustRadius Reviewer

    Online Training

    Creately

    No score
    No answers yet
    No answers on this topic

    Wrike

    Wrike 8.2
    Based on 4 answers
    Wrike does a great job of provide a breadth of videos for learning their program. This includes a 'getting started' sett of videos along with a collection of more in depth videos to assist more experienced users. Combined with their excellent chat support learning wrike is easy and it includes easy access to best practices.
    John Hansknecht | TrustRadius Reviewer

    Implementation Rating

    Creately

    No score
    No answers yet
    No answers on this topic

    Wrike

    Wrike 8.3
    Based on 21 answers
    I think it's really about developing a relationship with your Wrike partners, in tandem with your key stakeholders. Once everyone is on the same page, it makes implementation easier. Also, make sure you put a LOT of thought into your Wrike Knowledgebase, clearly plan how you are going to support your users with the key information and answers they will ask
    Sherrie Besecker | TrustRadius Reviewer

    Alternatives Considered

    Creately

    In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
    Mike Eisenberg | TrustRadius Reviewer

    Wrike

    Personally, I have worked the most with Asana (almost four years). I love Asana, and I think their platform is really beautiful and user-friendly. It has a great UX and design to it, so as a creative, I favor it over the rest of the project management software. monday.com is simple and can do the same things for project management, same with ClickUp. However, functionally Wrike has a more robust custom functionality than any other project management system I have used. Wrike can do more, but because of this, it can get confusing to learn all the great things about it, but once you have mastered the system, it really can do everything you need and would ever want.
    Delaney Nelson | TrustRadius Reviewer

    Scalability

    Creately

    No score
    No answers yet
    No answers on this topic

    Wrike

    Wrike 7.7
    Based on 2 answers
    Based on our experience, Wrike is very scalable. Our only issue is that you have to by seats (licenses) in certain increments. For example, when we started using Wrike we only needed 3 seats but we could not purchase any less than 5 so we were paying for 2 extra seats that weren't being used. We still currently have an extra seat open.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Creately

    • Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
    • Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
    Richard Crane | TrustRadius Reviewer

    Wrike

    • Wrike has been an excellent and affordable platform for us to use for Change management and Projects.
    • Being able to track budgets and timelines on our software development has helped save money by keeping us on track with our delivery goals.
    • The ability to provide our Executive board with charts and timelines for deliverables has helped us to secure the additional funding we needed to complete the development of our application.
    Anonymous | TrustRadius Reviewer

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