What users are saying about
5 Ratings
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Top Rated
398 Ratings
5 Ratings
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Score 8.8 out of 100

Wrike

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Top Rated
398 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Creately

Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
Mike Eisenberg | TrustRadius Reviewer

Wrike

My department handles online reviews. With 32 stores, we're getting, on average, about 50 reviews a day. Negative reviews need to be responded to within 24 hours. Sometimes additional information is needed from a particular store prior to replying. The review is held in the Reviews folder corresponding to its platform. Responses are tracked through email and added to the task. Once the review is complete, the task is marked complete. By tracking this way, we're able to run reports based on the review type/location as well as go back to locate the details should we need to at a later date. We also use Wrike to write our monthly newsletter. As details come in through the month, they're added to the task and once the articles are written, each subject is inserted into the newsletter program, and marked complete.
I feel like Wrike can be utilized in every aspect of business. I don't see where it would be less appropriate. However, it does take time to set up and convince employees to use the program in their day to day activities. People who are limited on time may struggle at first.
Alisha Aschmann | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Creately
Wrike
8.1
Task Management
Creately
Wrike
9.0
Resource Management
Creately
Wrike
8.1
Gantt Charts
Creately
Wrike
8.0
Scheduling
Creately
Wrike
8.7
Workflow Automation
Creately
Wrike
8.1
Team Collaboration
Creately
Wrike
9.2
Support for Agile Methodology
Creately
Wrike
8.0
Support for Waterfall Methodology
Creately
Wrike
8.0
Document Management
Creately
Wrike
7.6
Email integration
Creately
Wrike
8.0
Mobile Access
Creately
Wrike
7.6
Timesheet Tracking
Creately
Wrike
8.1
Change request and Case Management
Creately
Wrike
7.8
Budget and Expense Management
Creately
Wrike
7.2

Professional Services Automation

Creately
Wrike
7.9
Quotes/estimates
Creately
Wrike
8.2
Invoicing
Creately
Wrike
7.3
Project & financial reporting
Creately
Wrike
8.2
Integration with accounting software
Creately
Wrike
7.8

Pros

Creately

  • Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
  • Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
  • Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
  • I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
Richard Crane | TrustRadius Reviewer

Wrike

  • Wrike is a robust tool - so it can be tailored to suit your team's need.
  • Wrike's customer service is topnotch! Their team responds within 24 hours and is always excited to teach me new and more efficient ways to benefit my team.
  • Wrike is constantly innovating. Their product team really does take customer feedback into account and rolls out updated tools with quick instructions for immediate use.
  • Wrike's Blueprints are my absolute favorite! I have been able to simplify so many workflows and projects by identifying and documenting repeatable sequences of tasks, saving me mental load and sleep! I love not waking up in the middle of the night because I forgot a task!
  • Wrike's Dashboards are a game-changer. I don't have to hunt through folders and projects to figure out what is expected of me from day to day - my dashboard tells me everything I need! Recently, I project managed the O'Keeffe's reopening to the public after closing due to the COVID-19 Pandemic. My Reopening Dashboard gave me a quick status check on the many tasks the O'Keeffe's COVID-19 Taskforce was working on to get the Museum back open.
Stephanie A. Wilson, MBA | TrustRadius Reviewer

Cons

Creately

  • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
  • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
Mike Eisenberg | TrustRadius Reviewer

Wrike

  • Notification timing: Unless we keep Wrike open and constantly check the inbox, it's easy to miss conversation on projects since the integration with Outlook results in a 1-2 hour delay in email notifications being sent.
  • Default Task Status Filters: This is a HUGE pain. The default filter for the tasks that show in a project hides any tasks marked complete. This default filter cannot be changed, and has to be manually overridden by the user every time. This means, for instance, when a designer is ready to start a design task and needs the approved copy, she has to un-filter the task list just to be able to access the completed copy task.
  • Assignee Switching: Minor gripe, but frequent. In list view, clicking on the assignee and choosing a different assignee from the resulting dropdown ADDS an assignee rather than switching the assignment to the new person. As a manager who frequently reassigns tasks to my team, having to go into the individual task view is a waste of time.
Rand Habegger | TrustRadius Reviewer

Likelihood to Renew

Creately

No score
No answers yet
No answers on this topic

Wrike

Wrike 10.0
Based on 33 answers
Wrike is a free resource for us currently, we moved off the subscription as the team had some adjustments. If we were to go back to a paid model or require more time reporting I'd have to look at alternatives such as Podio. I am the sole manager of Wrike currently internally, and would like to get more people on board to justify the cost
Carl Grivakis | TrustRadius Reviewer

Usability

Creately

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.9
Based on 25 answers
It takes some time for a user to use Wrike to its full potential. Once the user learns, it's easy to use Wrike and see its benefits. I love being able to create a task directly from an email in Outlook. I love the Chrome extension that keeps my to-do list front and center. There are a ton of options in Wrike, and once your company establishes how it will be used, it's a great add to your project management needs, intake request form needs, and more.
Allison Stefaniuk | TrustRadius Reviewer

Reliability and Availability

Creately

No score
No answers yet
No answers on this topic

Wrike

Wrike 9.0
Based on 16 answers
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Cristi Radulian | TrustRadius Reviewer

Support Rating

Creately

Creately 5.5
Based on 4 answers
I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
Richard Crane | TrustRadius Reviewer

Wrike

Wrike 8.4
Based on 90 answers
Not only do they respond and generally resolve issues within a few hours for most issues, they also involve us as part of product feedback and inform us on product roadmap conversations to take their customers' thoughts into consideration for anything new they roll out. Knowing that we have a stake in how the product works and how it can work better for our company is a unique opportunity and partnership.
Sherrie Besecker | TrustRadius Reviewer

Online Training

Creately

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.9
Based on 2 answers
Wrike does a great job of provide a breadth of videos for learning their program. This includes a 'getting started' sett of videos along with a collection of more in depth videos to assist more experienced users. Combined with their excellent chat support learning wrike is easy and it includes easy access to best practices.
John Hansknecht | TrustRadius Reviewer

Implementation Rating

Creately

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.5
Based on 12 answers
Stick with it and resist the temptation to slack in your use of project management software.
Matt Graf | TrustRadius Reviewer

Alternatives Considered

Creately

In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
Mike Eisenberg | TrustRadius Reviewer

Wrike

I think Wrike is easy to use... maybe not as easy as Basecamp, but easier than JIRA or Asana. I like the power it provides. Isn't as deep as JIRA, but more customization and power than Asana can provide. The collaboration is fantastic - again, still on the simple side - JIRA shines here, but powerful enough to get projects done across teams.
Ian Nate | TrustRadius Reviewer

Return on Investment

Creately

  • Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
  • Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
Richard Crane | TrustRadius Reviewer

Wrike

  • On an enterprise level, I thought Wrike was competitively priced, though on the higher end. I feel it was well worth the cost as it brought the team together, reduced missed deadlines and kept some activities from falling through the cracks. By having a detailed breakdown of scheduled projects and tasks, I could identify areas where we could add or remove activities.
  • Makes a powerful BI tool when combined with other reporting. After a year of tracking all our projects, we were able to export marketing campaign data and compare with sales data. It allowed use to see what seemed to work and what didn't.
Valerie A. Williams | TrustRadius Reviewer

Screenshots

Pricing Details

Creately

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
6.95*

* per user

Creately Editions & Modules

On-premise Edition
Creately Desktop$751
Creately Server6.951
  1. per user
SaaS Edition
Creately Online Personal6.951
Creately Team 5$401
Creately Team 10$801
Creately Team 25$2001
  1. per month
Additional Pricing Details
We offer deeply discounted prices for non profits, educational institutes and charities.

Wrike

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Wrike Editions & Modules

Edition
Wrike Free$0
Wrike Professional$492
Wrike EnterpriseRequest a quote
Wrike for MarketersRequest a quote
Wrike for Professional ServicesRequest a quote
Wrike Business$1244
  1. per 5 users/month
  2. per 5 users/month
Additional Pricing Details
Every premium plan begins with a 14-day trial period to make sure Wrike is right for you. For the latest information on pricing, visit http://www.wrike.com/price

Rating Summary

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