What users are saying about
Top Rated
24 Ratings
16 Ratings
Top Rated
24 Ratings
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Score 9.2 out of 100
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100

Attribute Ratings

  • MarketMuse is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.9

Crownpeak DQM

89%
13 Ratings
9.5

MarketMuse

95%
3 Ratings

Likelihood to Renew

9.6

Crownpeak DQM

96%
2 Ratings

MarketMuse

N/A
0 Ratings

Usability

8.3

Crownpeak DQM

83%
12 Ratings

MarketMuse

N/A
0 Ratings

Availability

9.1

Crownpeak DQM

91%
1 Rating

MarketMuse

N/A
0 Ratings

Performance

9.1

Crownpeak DQM

91%
1 Rating

MarketMuse

N/A
0 Ratings

Support Rating

8.7

Crownpeak DQM

87%
12 Ratings
10.0

MarketMuse

100%
2 Ratings

Online Training

9.1

Crownpeak DQM

91%
1 Rating

MarketMuse

N/A
0 Ratings

Implementation Rating

9.1

Crownpeak DQM

91%
1 Rating

MarketMuse

N/A
0 Ratings

Product Scalability

9.1

Crownpeak DQM

91%
1 Rating

MarketMuse

N/A
0 Ratings

Likelihood to Recommend

Crownpeak DQM

If you have a fully customized cms and have people working on the site with html and css knowledge this is the best tool ever, all specifics can be checked. Using ab tests and optimization services we identify best practices of the website and everywhere the best practices aren't implemented we find using the custom checkpoints. Aspects that cannot be automated via a quick IT solution is turned into a checkpoint and that's great!
Harrie Vermeulen | TrustRadius Reviewer

MarketMuse

MarketMuse is well suited everywhere there is tons of online writing such as marketing field. I would recommend it to marketers that want to develop highly ranked web content with key specific keywords.
Shira Yair | TrustRadius Reviewer

Pros

Crownpeak DQM

  • Ensures quality and consistency of content implementation across distributed teams and markets.
  • Quick and easy content updates across global digital ecosystems.
  • Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)
Andy Wood | TrustRadius Reviewer

MarketMuse

  • Content optimization
  • Keyword suggestions
  • Keyword density suggestions
Anonymous | TrustRadius Reviewer

Cons

Crownpeak DQM

  • It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
  • There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
  • Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
  • It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
Charles Adams | TrustRadius Reviewer

MarketMuse

  • Being nit picky, but I would love to have the AI use British English :P
  • The Connect application very rarely provides internal link suggestions that are actually relevant.
Victoria Hoete-Dodd | TrustRadius Reviewer

Pricing Details

Crownpeak DQM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Crownpeak DQM Editions & Modules

Additional Pricing Details

MarketMuse

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 per month

MarketMuse Editions & Modules

Edition
Free$0.001
Standard$149.001
Premium$999.001
  1. per month
Additional Pricing Details

Likelihood to Renew

Crownpeak DQM

Crownpeak DQM 9.6
Based on 2 answers
We've seen competitors, they're not doing as well of a job as dqm is. It's a wonderful tool and there a huge opportunities for crownpeak
Harrie Vermeulen | TrustRadius Reviewer

MarketMuse

No score
No answers yet
No answers on this topic

Usability

Crownpeak DQM

Crownpeak DQM 8.3
Based on 12 answers
I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.
Anonymous | TrustRadius Reviewer

MarketMuse

No score
No answers yet
No answers on this topic

Reliability and Availability

Crownpeak DQM

Crownpeak DQM 9.1
Based on 1 answer
Haven't had issues accessing the dashboard when needed.
Joel Macaluso | TrustRadius Reviewer

MarketMuse

No score
No answers yet
No answers on this topic

Performance

Crownpeak DQM

Crownpeak DQM 9.1
Based on 1 answer
No issues with speed and performance
Joel Macaluso | TrustRadius Reviewer

MarketMuse

No score
No answers yet
No answers on this topic

Support Rating

Crownpeak DQM

Crownpeak DQM 8.7
Based on 12 answers
Online support [is] always quick to reply and usually [has] a fix ready and implemented within hours. Regular catch-ups with Account Managers [have] ensured that issues are addressed even more quickly, with the ability to see the results within days following a re-crawl of the sites. Suggestions for improvement are always taken on board.
Nick Spragg | TrustRadius Reviewer

MarketMuse

MarketMuse 10.0
Based on 2 answers
The support I have received from all MarketMuse staff at each step of the process has been excellent. They are very friendly, quick to assist, and also provide really good training to teach you how to use their product. Additionally, their own blog is a wealth of information regarding different aspects of content marketing, from articles to video interviews.
Victoria Hoete-Dodd | TrustRadius Reviewer

Online Training

Crownpeak DQM

Crownpeak DQM 9.1
Based on 1 answer
Product is straight-forward but the training was helpful and beneficial
Joel Macaluso | TrustRadius Reviewer

MarketMuse

No score
No answers yet
No answers on this topic

Implementation Rating

Crownpeak DQM

Crownpeak DQM 9.1
Based on 1 answer
Ensure that you are ready with a solid process to address issues
Joel Macaluso | TrustRadius Reviewer

MarketMuse

No score
No answers yet
No answers on this topic

Alternatives Considered

Crownpeak DQM

Crownpeak Digital Quality Management (DQM) has all the tools in one dashboard for all possible needs of a website to resolve SEO and other issues. Whereas WordPress is more of searching for the right plugin to assist in finding all the issues you might have a need to address.

Araceli Carrasco | TrustRadius Reviewer

MarketMuse

Unlike other competitors, MarketMuse has a robust backend integration feature that makes it to connect with a wide range of external applications and APIs. Also, MarketMuse has all SEO tools included to meet marketing procedures in one secure solution.
Shira Yair | TrustRadius Reviewer

Scalability

Crownpeak DQM

Crownpeak DQM 9.1
Based on 1 answer
haven't had issues accessing when needed.
Joel Macaluso | TrustRadius Reviewer

MarketMuse

No score
No answers yet
No answers on this topic

Return on Investment

Crownpeak DQM

  • When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
  • Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
  • The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.
Anonymous | TrustRadius Reviewer

MarketMuse

  • Has given old projects new life
  • Optimizing content to beat the competitors is now easier to grasp
  • Increased the effectiveness of content creation
Anonymous | TrustRadius Reviewer

Screenshots

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