What users are saying about
75 Ratings
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111 Ratings
75 Ratings
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Score 8.1 out of 100

DemandTools

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111 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Dell Boomi

Dell Boomi is well suited for integrating between ERP systems, especially Netsuite, SAP, Salesforce. Built in access to platform API, Auth to API, access to data or triggers/actions, etc. speeds delivery. There are many connectors available making this process faster. It is best suited to an organization that needs to rapidly roll out new integrations or changes on a regular basis. It's less well suited when larges amounts of data need to be processed very quickly in a parallel method. It's possible to handle things in parallel, but because of the workflow connectors and design process you are much more likely to build something that is handling one record at a time sequentially instead of building a process that is processing hundreds of records simultaneously for real time processing. It's also less well suited where complex code is the common path for integration as it does not connect to source control and common software development processes for managing code/test/deploy. (Those things can be used, but it requires additional effort to manage.)
Anonymous | TrustRadius Reviewer

DemandTools

With a few small exceptions, DemandTools does everything that Apex Data Loader and Workbench do for uploading and updating records and does it with an easier-to-learn, feature-rich, guided interface. (And no annoying package installs like the Apex loader.) It doesn't handle querying of deleted records (at least that I am aware of), though it's the only tool I use for batch restoring of RecordIDs if you have them archived or if you query them from Apex Data Loader. I don't use the duplicate management features personally, but our organization uses them extensively on a daily basis.
Brian Degon | TrustRadius Reviewer

Feature Rating Comparison

Cloud Data Integration

Dell Boomi
8.2
DemandTools
Pre-built connectors
Dell Boomi
9.0
DemandTools
Connector modification
Dell Boomi
7.7
DemandTools
Support for real-time and batch integration
Dell Boomi
9.1
DemandTools
Data quality services
Dell Boomi
8.4
DemandTools
Data security features
Dell Boomi
7.4
DemandTools
Monitoring console
Dell Boomi
7.2
DemandTools

Pros

Dell Boomi

  • Pre-built connectors to almost anything which greatly reduce time to release of your integration needs.
  • Easy to use development platform with drag&drop features. Non-technical people could build simple integration processes in no time.
  • Great user community where you can get quick help if needed. Boomi people hang around there a lot.
Cristian Bodnarasec | TrustRadius Reviewer

DemandTools

  • Report/Find IDs is the hidden gem of DemandTools. It is basically a super fast vlookup against your entire database. Easily add data to a report or find the records that match a list. I used this feature extensively when migrating data to a new org to do a compare numbers.
  • Data export by object is so easy and the ability to pull data from any related object is powerful. I find myself using data export more then running reports in SF because it's so much faster and hugely flexible.
  • Every module has clear steps and in-line help.
Laura Straub | TrustRadius Reviewer

Cons

Dell Boomi

  • The dashboards are limited
  • Running Low latency improves performance but makes resolving issues very difficult
  • Unable to sign up for alerts for one process only. Alerts go out at an account level. If you want to get notifications for a process you need to build it into your application.
  • The folder structure of components can get messy if not well governed.
  • Easy to create duplicate components and not realizing that someone else in your company already created one.
  • Scripting could be improved. You don't know if you have errors in your code until you run the process.
Adam White | TrustRadius Reviewer

DemandTools

  • Cannot run on Mac (we have to do all work through a VM which often involves transferring files back and forth and causes issues with scheduled jobs).
  • My Marketing counterpart has expressed concerns over functionality (has had issues with scheduled jobs, the title normalization, and is looking at similar platforms that also allow for lead routing).
  • UI while functional is inferior to many other platforms I've reviewed. I've used DemandTools for many years at my past company, so I've not had issues but it's been difficult for my counterpart to adapt to the interface.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Dell Boomi

Dell Boomi 10.0
Based on 9 answers
Dell Boomi has provided us with the ability to connect our campus together using our various existing platforms. There are many supported features and have yet to run into something that we cannot do. Its user interface is very intuitive which would allow users to begin developing fairly easily. There is a myriad of resources available
Anonymous | TrustRadius Reviewer

DemandTools

DemandTools 7.7
Based on 12 answers
It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
Anonymous | TrustRadius Reviewer

Usability

Dell Boomi

Dell Boomi 8.7
Based on 5 answers
My IT and Finance teams have noted that setting up the tool is a breeze. Dell Boomi has never caused an issue during a system implementation that I am aware of. We are pleased with the tool and recommend others consider it.
Anonymous | TrustRadius Reviewer

DemandTools

DemandTools 7.3
Based on 5 answers
Allows for control in uploading lists, saved processes for checking duplicate records.

Allows for backup files and quick reverts if something goes wrong.

Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

Automated processes for set and forget hygiene tasks
Anonymous | TrustRadius Reviewer

Reliability and Availability

Dell Boomi

No score
No answers yet
No answers on this topic

DemandTools

DemandTools 8.2
Based on 1 answer
have not had any issues
Anonymous | TrustRadius Reviewer

Performance

Dell Boomi

Dell Boomi 8.3
Based on 6 answers
The atom sphere takes a time to load, when I open a process or when I open a log. One more slow processing is when I import objects from NetSuite.
About the performance of processing, it looks like Boomi takes a time to initialize some things such as connectors before starting the process. This is also performance we have.
Phi Hoang | TrustRadius Reviewer

DemandTools

DemandTools 5.5
Based on 2 answers
DemandTools is a bit clunky and slow at times
Anonymous | TrustRadius Reviewer

Support Rating

Dell Boomi

Dell Boomi 6.0
Based on 2 answers
Boomi support was responsive and knowledgable, however being a closed cloud service, it doesn't have good community support. We found the learning curve to be steep and there aren't avenues like google, forums, or blogs that provide community driven insight into the product or how to go about designing solutions using the tool
Anonymous | TrustRadius Reviewer

DemandTools

DemandTools 9.0
Based on 10 answers
Support can be slow so do not expect quick turn for urgent issues.
Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
The training webinars help with the basics but not much if you need advanced functionality.
Anonymous | TrustRadius Reviewer

Online Training

Dell Boomi

No score
No answers yet
No answers on this topic

DemandTools

DemandTools 8.5
Based on 2 answers
The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
Steven Steier | TrustRadius Reviewer

Implementation Rating

Dell Boomi

No score
No answers yet
No answers on this topic

DemandTools

DemandTools 5.0
Based on 8 answers
I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
Steven Steier | TrustRadius Reviewer

Alternatives Considered

Dell Boomi

Our team has used Actian DataConnect since the Mid 1990's. It was formerly known as Data Junction and then Pervasive Data Integrator. We looked at Boomi as an additional tool to aid in our Integrations. We did compare it to Informatica and thought it was a better fit for our customers.

We have been using Boomi and doing great. I like the way we can break down data into small units of work. It simplifies how to handle multi-conditional pathing and the unit of work level.

Currently, I am working at SFCG, using various tools to build integrations into Oracle CX products. When we started kicking the tires on Boomi and in the training and development since that time, I've tried a series of processes out that have given me trouble in other tools. Below is a brief recap of my experience and growing admiration for the way in which this tool has made my job easier.

My first goal with using Boomi was to connect to an instance of CRM On-Demand (a task that can on other platforms be a time-consuming endeavor). What I found was a useful wizard, pictured below, with a series of pop-up steps to follow.
In other tools, I have spent more time in trying to define the schemas, than actually completing the maps that use them. Boomi reduced that time from my process. This is one small example of many demonstrating how my teammates and I feel as if we were working in black and white and are now working in color with Boomi AtomSphere. Tasks I've taken for granted are complex, time-consuming and meticulous are simplified, streamlined and transformed with powerful features like Boomi Suggest - a handy feature that leverages the collective intelligence of the Boomi community to suggest which fields should be mapped in a Data Map.

You don't need to take my word for it, another member of our team, Li Mo started building out an integration to Oracle Sales Cloud, using the SOAP API Connector. He was able to do a complete integration to insert a record into the Account entity, and it took about an hour and a half.

Note: it had been about 1 month since we both actually took the training courses. I believe we choose an additional tool that plays to the inner strengths of working in the cloud, and I can not wait until I start full blown to continue development on new integration projects using Dell Boomi AtomSphere.

Recommendations to other buyers: Try it to see if it fits your needs.
David Byrd | TrustRadius Reviewer

DemandTools

It has been years since we looked at other tools, and while I know we reviewed four different solutions when we picked Demand Tools, it has been so long I don't remember who. We are so happy with the product, we have not gone to search for any other alternatives since we started using it over 5 years ago.
Anonymous | TrustRadius Reviewer

Scalability

Dell Boomi

No score
No answers yet
No answers on this topic

DemandTools

DemandTools 5.5
Based on 1 answer
it has worked just fine for our purposes, but I can not speak to its scalability
Anonymous | TrustRadius Reviewer

Return on Investment

Dell Boomi

  • It has allowed us to scale significantly without having to add headcount, specifically those geared towards data entry. We went from a $10m ARR business to $200m ARR business with the same amount of Order Processors and 12x amount of transactions by leveraging Boomi to perform a lot of the work, and then having the Order Processing team to simply review that the transaction was processed successfully.
Jake J. Darley | TrustRadius Reviewer

DemandTools

  • Time saving: It can get the jobs done quicker than human processing can.
  • Increased office productivity: Not having people doing these data changes means they can focus on other work while DemandTools is running.
  • Makes repeating complex tasks easy: DemandTools makes it easy to save a configuration so that a less tech-savvy staff member can run a complex data update on a routine basis, with minimal support needed from tech staff.
Anonymous | TrustRadius Reviewer

Pricing Details

Dell Boomi

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

DemandTools

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dell Boomi
8.5
DemandTools
8.7

Likelihood to Renew

Dell Boomi
10.0
DemandTools
7.7

Usability

Dell Boomi
8.7
DemandTools
7.3

Reliability and Availability

Dell Boomi
DemandTools
8.2

Performance

Dell Boomi
8.3
DemandTools
5.5

Support Rating

Dell Boomi
6.0
DemandTools
9.0

Online Training

Dell Boomi
DemandTools
8.5

Implementation Rating

Dell Boomi
DemandTools
5.0

Scalability

Dell Boomi
DemandTools
5.5

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