Likelihood to Recommend
CA Wily is well suited for monitoring the load balanced application nodes and determine their main performance bottlenecks like if problem exists in heap or in some connection issues. But I think when it comes to providing the entire report of the application, it is less appropriate as there is no way to create the entire report of the test for all the counters monitored. Also there is no way to detect some issues based on the system configuration.
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Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
Read full review Pros Alerting which can be customized by the end user. Visualization of the metrics and data presented to provide a unique and attractive interface. Flexibility to manage actions and commands that we deem important for each application. The ability to define these and customize the metrics reported for each individual application is huge for us. Read full review Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way. Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards. Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk. Read full review Cons We are facing challenges to meet RFP requirements in few areas where I would recommend CA to improve. We are facing challenges for non (java and dotnet application) which CA APM does not support. SAP is another solution where CA APM is not able to address our business requirement. Read full review ITSI really needs a robust splunk log ingestion infrastructure at its core ITSI requires a great engineering team to build out the automated discovery and topology Unless you use an API to build the topology, the view can quickly become static Read full review Likelihood to Renew
We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
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We have never received any support from CA on this product
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During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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We only have 1 application using DX APM, while most of other applications are instrumented using
provides a better monitoring and instrumentation for applications. The required effort to setup monitoring capability using DX APM is way more work compared to
, also the amount of KPIs offered from
is more than DX APM.
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Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about
it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
Read full review Return on Investment Introscope is deeply utilized within the organization. However, CEM and Team Center not as much. Those that use one piece don't generally use the others. Partially because of the curve in learning how to use the consoles effectively. reporting is pretty well configured and easy to setup if you know how to use the tools. So this can be easy to use and takes less time to configure for the different groups within the organization. Read full review Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages. Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently. Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue. Read full review ScreenShots