DX Application Performance Management vs. Splunk IT Service Intelligence (ITSI)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DX Application Performance Management
Score 8.6 out of 10
N/A
DX Application Performance Management (formerly CA APM, or CA Application Performance Management) is an application performance management platform designed to correlate and analyze data in real-time. DX APM supports hybrid environments and customizable failure thresholds.N/A
Splunk IT Service Intelligence (ITSI)
Score 9.2 out of 10
N/A
Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
Pricing
DX Application Performance ManagementSplunk IT Service Intelligence (ITSI)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DX Application Performance ManagementSplunk IT Service Intelligence (ITSI)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DX Application Performance ManagementSplunk IT Service Intelligence (ITSI)
Considered Both Products
DX Application Performance Management

No answer on this topic

Splunk IT Service Intelligence (ITSI)
Chose Splunk IT Service Intelligence (ITSI)
I have not used any other product like Splunk IT Service Intelligence. The Splunk IT Service Intelligence can be applied across all the information you have in your Splunk environment. You can correlate the events with Splunk IT Service Intelligence and use it as an APM tool or …
Top Pros
Top Cons
Features
DX Application Performance ManagementSplunk IT Service Intelligence (ITSI)
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
DX Application Performance Management
3.7
6 Ratings
72% below category average
Splunk IT Service Intelligence (ITSI)
-
Ratings
Application monitoring3.26 Ratings00 Ratings
Database monitoring3.24 Ratings00 Ratings
Threshold alerts3.26 Ratings00 Ratings
Predictive capabilities4.04 Ratings00 Ratings
Application performance management console3.26 Ratings00 Ratings
Collaboration tools4.03 Ratings00 Ratings
Out-of-the box templates to monitor applications4.05 Ratings00 Ratings
Application dependency mapping and thresholding4.05 Ratings00 Ratings
Virtualization monitoring4.04 Ratings00 Ratings
Server availability and performance monitoring3.24 Ratings00 Ratings
Server usage monitoring and capacity forecasting4.04 Ratings00 Ratings
IT Asset Discovery4.02 Ratings00 Ratings
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User Ratings
DX Application Performance ManagementSplunk IT Service Intelligence (ITSI)
Likelihood to Recommend
3.2
(6 ratings)
8.9
(23 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(2 ratings)
Support Rating
2.2
(3 ratings)
8.8
(3 ratings)
User Testimonials
DX Application Performance ManagementSplunk IT Service Intelligence (ITSI)
Likelihood to Recommend
Broadcom
CA Wily is well suited for monitoring the load balanced application nodes and determine their main performance bottlenecks like if problem exists in heap or in some connection issues. But I think when it comes to providing the entire report of the application, it is less appropriate as there is no way to create the entire report of the test for all the counters monitored. Also there is no way to detect some issues based on the system configuration.
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Splunk
Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
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Pros
Broadcom
  • Alerting which can be customized by the end user.
  • Visualization of the metrics and data presented to provide a unique and attractive interface.
  • Flexibility to manage actions and commands that we deem important for each application. The ability to define these and customize the metrics reported for each individual application is huge for us.
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Splunk
  • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
  • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
  • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
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Cons
Broadcom
  • We are facing challenges to meet RFP requirements in few areas where I would recommend CA to improve.
  • We are facing challenges for non (java and dotnet application) which CA APM does not support. SAP is another solution where CA APM is not able to address our business requirement.
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Splunk
  • ITSI really needs a robust splunk log ingestion infrastructure at its core
  • ITSI requires a great engineering team to build out the automated discovery and topology
  • Unless you use an API to build the topology, the view can quickly become static
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Likelihood to Renew
Broadcom
No answers on this topic
Splunk
We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
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Support Rating
Broadcom
We have never received any support from CA on this product
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Splunk
During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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Alternatives Considered
Broadcom
We only have 1 application using DX APM, while most of other applications are instrumented using Dynatrace. Dynatrace provides a better monitoring and instrumentation for applications. The required effort to setup monitoring capability using DX APM is way more work compared to Dynatrace, also the amount of KPIs offered from Dynatrace is more than DX APM.
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Splunk
Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
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Return on Investment
Broadcom
  • Introscope is deeply utilized within the organization. However, CEM and Team Center not as much. Those that use one piece don't generally use the others. Partially because of the curve in learning how to use the consoles effectively.
  • reporting is pretty well configured and easy to setup if you know how to use the tools. So this can be easy to use and takes less time to configure for the different groups within the organization.
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Splunk
  • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
  • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
  • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
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