What users are saying about
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Top Rated
93 Ratings
3 Ratings
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Score 7 out of 100

M‑Files

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Top Rated
93 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

FileHold Document Management software

FileHold is great for any size department or organization that is looking to "go paperless." It is a great tool for groups that need to have workflow management and tracking, especially with forms. It is well-suited for groups that are already familiar with Microsoft Office, and not so much for users of other Office Suites.
No photo available

M‑Files

Any data management application where data content, workflows and integrations are needed, combined with document management are well suited for M-Files. Examples like service request & delivery management with technical documentation, sales activities management with quotations & contracts, marketing material and customer presentation material management, project status reporting with project documentation management. M-Files is not suited for heavy transaction requirements or reporting needing lots of calculation.
Yrjö Tolvanen profile photo

Feature Rating Comparison

Enterprise Content Management

FileHold Document Management software
M‑Files
8.5
Content capture & imaging
FileHold Document Management software
M‑Files
8.1
File sync, storage & archiving
FileHold Document Management software
M‑Files
8.7
Document management
FileHold Document Management software
M‑Files
8.6
Records management
FileHold Document Management software
M‑Files
8.2
Content search & retrieval
FileHold Document Management software
M‑Files
8.6
Enterprise content collaboration
FileHold Document Management software
M‑Files
8.5
Content publishing & creation
FileHold Document Management software
M‑Files
10.0
Security, risk management & information governance
FileHold Document Management software
M‑Files
8.6
Contract lifecycle management
FileHold Document Management software
M‑Files
8.8
Automated workflows
FileHold Document Management software
M‑Files
8.6
Artificial intelligence
FileHold Document Management software
M‑Files
7.0

Pros

FileHold Document Management software

  • Keep track of approval process once a document is submitted for approval
  • Allowed me to run reports on the amount of documents approved the first time through, second time through etc.
  • Allowed tracking of documents.
Ioana Florina Buzgar profile photo

M‑Files

  • Metadata drive - searches through metadata and throughout the document itself to retrieve what the user is looking for. Finds documents fast and easily using the search bar. Additional filters can be added if needed to filter further.
  • Advanced automated workflows. Assignments are automatically generated once a workflow state is reached and emails notifications are sent to assignees. Automation ensures smooth transitions and eliminates manual triggers.
  • Traceability and version control. M-Files tracks each change to the document itself and to the metadata. This is important for audits and having the version history at your fingertips.
  • Extremely customizable. Users can create their own views for themselves or common views for the whole company to view a group of documents. These options can be customized based on the metadata properties. Administrators can create the properties and structure in the Admin tool.
No photo available

Cons

FileHold Document Management software

  • We could not find a graphical representation of the Workflow designer with drag-and-drop fields.
  • We also could not find any easy, efficient way to import or convert from other storage platforms.
  • The only other comment that my team had was that the color scheme could be tweaked to be more pleasing.
No photo available

M‑Files

  • More user friendly customization options that do not require knowledge of coding/scripting. For example, prompting the creation of a new document from a template in a workflow.
  • When using the 'insert property' feature in a Word doc, I would love to convert dates from a mm/dd/yy format to be written out (such as September 21, 2018). Or possibly even just to pull the year or the month from a selected date to insert into a document.
  • I've often wished that I could find more detailed tutorials online for some features.
No photo available

Likelihood to Renew

FileHold Document Management software

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 10.0
Based on 9 answers
Because M-Files became a important tool inside the company. It supports very well the way that a document should be handle. The idea of using metadata instead of the physical file is too much better than handle folders and files. It has capabilities to create new features that can automate the daily basis usage of users, improving performance.
No photo available

Usability

FileHold Document Management software

FileHold Document Management software 6.0
Based on 1 answer
FileHold is the ideal solution if you are looking for an electronic library with workflow functionality. The ease of use and integration with other tools we already use was also a huge incentive. It also allows us to import and export data. The search features and the ability to accept electronic signatures further made our lives easier.
No photo available

M‑Files

M‑Files 8.7
Based on 7 answers
Easy to use. simple. Does everything I need it to do. Makes my job easier and saves me much time in generating proposals. It helps me keep track of those proposals as well as being able to look up contact information on an account and contract agreements at the click of a button.
Tim Goetz profile photo

Reliability and Availability

FileHold Document Management software

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 9.1
Based on 3 answers
Our IT department handles all issues, usually they get answers from M-files right away.
No photo available

Performance

FileHold Document Management software

FileHold Document Management software 7.0
Based on 1 answer
FileHold was easy to implement as well as to configure to meet our organization's business requirements. We all found the search capabilities to be wonderful, reducing the time it takes to find a particular document. FileHold is easy even for the most novice of users to become productive in a very short amount of time.
No photo available

M‑Files

M‑Files 9.1
Based on 2 answers
I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
Tim Goetz profile photo

Support

FileHold Document Management software

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 9.0
Based on 5 answers
Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
No photo available

In-Person Training

FileHold Document Management software

No answers on this topic

M‑Files

We had online conference call training with a recording to use later as needed
No photo available

Online Training

FileHold Document Management software

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 9.1
Based on 2 answers
lots of information for using this.. the You Tube videos helped much as well.
Tim Goetz profile photo

Implementation

FileHold Document Management software

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 9.0
Based on 4 answers
The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
No photo available

Alternatives Considered

FileHold Document Management software

I find FileHold more useful than SAP at times. It is easier to use, you do not need transaction codes. Both programs allow you to run reports. I am not sure if SAP could be compared with FileHold due to the fact that I use SAP to get approval and funding on tooling contracts. However, in FileHold, all you get is an approval from your supervisors. If all the departments would use FileHold, it would be more efficient and effective.
Ioana Florina Buzgar profile photo

M‑Files

I used Worldox document management system for almost 14 years at a previous employer. Worldox was a good product 2001-2015, however staff use was limited because it was not user-friendly and other products (e.g., M-Files) had more features. I've used SharePoint for ~2.5 years at my current employer. SharePoint 365 is a vast improvement over older versions and we use it extensively. M-Files is very user-friendly and the ability to search multiple systems simultaneously puts it far ahead of Worldox, SharePoint and any other document management system that I've heard of. The intelligent search capability of the M-Files IML Tool which automatically searches for company/customer names, document types, contacts ... is a huge differentiator AND will pay immediate dividends for staff.
Tom Purdy profile photo

Scalability

FileHold Document Management software

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 10.0
Based on 1 answer
We have only used this program in one department and will be scaling up in the future.
No photo available

Return on Investment

FileHold Document Management software

  • Faster approval process
  • Better relationships with our plant [locations]
  • Improved employee efficiency by making the approval process faster
  • Improved employee efficiency by allowing employees to find documents faster through the search function
Ioana Florina Buzgar profile photo

M‑Files

  • It brings security as file sharing is limited to M-Files - We do not attach any confidential files anymore, only share them via M-Files.
  • It maintains information to be kept inside the company as it is not being stored in local hard drives.
  • It causes users to spend a lot of time while doing categorization, file views and document uploads.
Özgür Erkek, MSc, PRINCE2® profile photo

Pricing Details

FileHold Document Management software

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Range*

* Varies

FileHold Document Management software Editions & Modules

On-premise Edition
FileHold Express for 5 users$3,7501
FileHold Enterprise for 20 users$7,6002
  1. Server and 5 users
  2. Server and 20 users
SaaS Edition
FileHold Express for 5 users$15.001
FileHold Enterprise$10.002
  1. per user / month
  2. Per user / month
Additional Pricing Details
In all cases the price per user will decrease as more users are added to the system. FileHold has many optional and custom features that can be chosen and will change the price. For outright purchase of a license there is an optional 20% per year support and upgrade fee.

M‑Files

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

M‑Files Editions & Modules

Additional Pricing Details
Please contact an M-Files representative via https://www.m-files.com for pricing information.

Rating Summary

Likelihood to Recommend

FileHold Document Management software
7.0
M‑Files
8.3

Likelihood to Renew

FileHold Document Management software
M‑Files
10.0

Usability

FileHold Document Management software
6.0
M‑Files
8.7

Reliability and Availability

FileHold Document Management software
M‑Files
9.1

Performance

FileHold Document Management software
7.0
M‑Files
9.1

Support

FileHold Document Management software
M‑Files
9.0

Online Training

FileHold Document Management software
M‑Files
9.1

Implementation

FileHold Document Management software
M‑Files
9.0

Scalability

FileHold Document Management software
M‑Files
10.0

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