What users are saying about
1 Rating
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Score 6 out of 100
22 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Freestyle M.O.M.

MOM is not well suited as a CRM, though it can be used in that role. It is a good program to use for order management. It probably isn't well suited to be the only program you use, but certainly can help in an auxiliary role.
Anonymous | TrustRadius Reviewer

Netsuite SuiteCommerce

For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies. For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Freestyle M.O.M.
Netsuite SuiteCommerce
9.1
Product catalog & listings
Freestyle M.O.M.
Netsuite SuiteCommerce
10.0
Product management
Freestyle M.O.M.
Netsuite SuiteCommerce
10.0
Bulk product upload
Freestyle M.O.M.
Netsuite SuiteCommerce
8.0
Branding
Freestyle M.O.M.
Netsuite SuiteCommerce
10.0
Mobile storefront
Freestyle M.O.M.
Netsuite SuiteCommerce
7.0
Product variations
Freestyle M.O.M.
Netsuite SuiteCommerce
10.0
Website integration
Freestyle M.O.M.
Netsuite SuiteCommerce
10.0
Visual customization
Freestyle M.O.M.
Netsuite SuiteCommerce
10.0
CMS
Freestyle M.O.M.
Netsuite SuiteCommerce
7.0

Online Shopping Cart

Freestyle M.O.M.
Netsuite SuiteCommerce
7.5
Abandoned cart recovery
Freestyle M.O.M.
Netsuite SuiteCommerce
8.0
Checkout user experience
Freestyle M.O.M.
Netsuite SuiteCommerce
7.0

Online Payment System

Freestyle M.O.M.
Netsuite SuiteCommerce
5.0
eCommerce security
Freestyle M.O.M.
Netsuite SuiteCommerce
5.0

eCommerce Marketing

Freestyle M.O.M.
Netsuite SuiteCommerce
7.7
Promotions & discounts
Freestyle M.O.M.
Netsuite SuiteCommerce
8.0
Personalized recommendations
Freestyle M.O.M.
Netsuite SuiteCommerce
7.0
SEO
Freestyle M.O.M.
Netsuite SuiteCommerce
8.0

eCommerce Business Management

Freestyle M.O.M.
Netsuite SuiteCommerce
8.4
Multi-site management
Freestyle M.O.M.
Netsuite SuiteCommerce
8.0
Order processing
Freestyle M.O.M.
Netsuite SuiteCommerce
9.0
Inventory management
Freestyle M.O.M.
Netsuite SuiteCommerce
9.0
Shipping
Freestyle M.O.M.
Netsuite SuiteCommerce
6.0
Custom functionality
Freestyle M.O.M.
Netsuite SuiteCommerce
10.0

Pros

Freestyle M.O.M.

  • Order Entry
  • Shipping
Anonymous | TrustRadius Reviewer

Netsuite SuiteCommerce

  • Reporting, able to pull accurate detailed data.
  • Different departments are able to create searches to pull the data they need.
  • Teams are able to have different roles to see only the data they need.
Anonymous | TrustRadius Reviewer

Cons

Freestyle M.O.M.

  • Updating and improving the user interface
  • CRM
Anonymous | TrustRadius Reviewer

Netsuite SuiteCommerce

  • Customizing the invoices and purchase orders is very frustrating and not at all intuitive.
  • One set of books for multiple currencies can be made more simple.
  • Needs to expand accessibility to external input.
Anonymous | TrustRadius Reviewer

Usability

Freestyle M.O.M.

No score
No answers yet
No answers on this topic

Netsuite SuiteCommerce

Netsuite SuiteCommerce 7.0
Based on 1 answer
It's hard to understand at first but once you get the hang of it it's slot easier to understand
Anonymous | TrustRadius Reviewer

Support Rating

Freestyle M.O.M.

No score
No answers yet
No answers on this topic

Netsuite SuiteCommerce

Netsuite SuiteCommerce 6.0
Based on 1 answer
Support is generally slow ,but they will resolve the issue if it's in their code not in your own customization
Anonymous | TrustRadius Reviewer

Alternatives Considered

Freestyle M.O.M.

Frankly I'm not sure which other programs are direct competitors to MOM. I can't think of any and I haven't used any others. For our purposes, it works well
Anonymous | TrustRadius Reviewer

Netsuite SuiteCommerce

The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP
Anonymous | TrustRadius Reviewer

Return on Investment

Freestyle M.O.M.

  • I don't know ROI numbers for this program.
Anonymous | TrustRadius Reviewer

Netsuite SuiteCommerce

  • Limit to creating new promotions website.
  • Deleting old or incorrect inventory can cause issues later on.
Anonymous | TrustRadius Reviewer

Pricing Details

Freestyle M.O.M.

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Netsuite SuiteCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Freestyle M.O.M.
6.0
Netsuite SuiteCommerce
8.0

Usability

Freestyle M.O.M.
Netsuite SuiteCommerce
7.0

Support Rating

Freestyle M.O.M.
Netsuite SuiteCommerce
6.0

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