Gainsight CS vs. involve.ai
Gainsight CS vs. involve.ai
Product | Rating | Most Used By | Product Summary | Starting Price |
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Gainsight CS | Mid-Size Companies (51-1,000 employees) | Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses to put the customer at the center of everything they do. The vendor states that companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur,… | $2,500 Per Company Per Month | |
involve.ai | Mid-Size Companies (51-1,000 employees) | involve.ai is a Customer Intelligence Platform that gives teams complete visibility of all their customers, allowing them to drive more revenue through smarter renewals and upsells. With the most up-to-date real-time data, recommendations for action & collaboration across the customer journey, teams can proactively deliver an amazing customer experience. | N/A |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
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Customer Success Management |
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Gainsight CS | involve.ai | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Gainsight CS | involve.ai | |
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Likelihood to Recommend | 8.0 (224 ratings) | 8.8 (2 ratings) |
Likelihood to Renew | 6.8 (14 ratings) | - (0 ratings) |
Usability | 8.2 (24 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Performance | 6.4 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (134 ratings) | - (0 ratings) |
Online Training | 5.5 (2 ratings) | - (0 ratings) |
Implementation Rating | 6.3 (6 ratings) | - (0 ratings) |
Configurability | 6.4 (1 ratings) | - (0 ratings) |
Product Scalability | 7.3 (1 ratings) | - (0 ratings) |
Vendor post-sale | 6.4 (1 ratings) | - (0 ratings) |
Gainsight CS | involve.ai | |
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Likelihood to Recommend | Gainsight | involve.ai |
Pros | Gainsight | involve.ai |
Cons | Gainsight | involve.ai |
Likelihood to Renew | Gainsight | involve.ai No answers on this topic |
Usability | Gainsight | involve.ai No answers on this topic |
Performance | Gainsight | involve.ai No answers on this topic |
Support Rating | Gainsight | involve.ai No answers on this topic |
Online Training | Gainsight | involve.ai No answers on this topic |
Implementation Rating | Gainsight | involve.ai No answers on this topic |
Alternatives Considered | Gainsight | involve.ai |
Return on Investment | Gainsight | involve.ai |
ScreenShots | Gainsight CS Screenshots | involve.ai Screenshots |