LogMeIn Central by GoTo vs. Microsoft Remote Desktop Connection Manager (RDCMan)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LogMeIn Central by GoTo
Score 8.7 out of 10
N/A
Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.
$80
per month
RDCMan
Score 7.9 out of 10
N/A
RDCMan, or Remote Desktop Connection Manager from Microsoft, creates a single location for IT administrators to organize, group and manage connections, allowing users to manage multiple desktops.
$199
Starting Price
Pricing
LogMeIn Central by GoToMicrosoft Remote Desktop Connection Manager (RDCMan)
Editions & Modules
LogMeIn Central
$80
per month (minimum 25 computers)
1 User
$199.00
Starting Price
5 Users
$779.00
Starting Price
Offerings
Pricing Offerings
LogMeIn Central by GoToRDCMan
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
LogMeIn Central by GoToMicrosoft Remote Desktop Connection Manager (RDCMan)
Considered Both Products
LogMeIn Central by GoTo
Chose LogMeIn Central by GoTo
LogMeIn Central was one of the only ones that had a fantastic dashboard where I could see everything in one place, and then group them by department. Plus I didn't have to have a server on my end to house all of this data and manage the connections. Compared to Citrix XenApp it …
RDCMan

No answer on this topic

Top Pros
Top Cons
Features
LogMeIn Central by GoToMicrosoft Remote Desktop Connection Manager (RDCMan)
Remote Administration
Comparison of Remote Administration features of Product A and Product B
LogMeIn Central by GoTo
8.6
94 Ratings
4% above category average
Microsoft Remote Desktop Connection Manager (RDCMan)
8.1
3 Ratings
2% below category average
Screen sharing9.687 Ratings6.72 Ratings
File transfer9.291 Ratings10.03 Ratings
Instant message8.562 Ratings9.01 Ratings
Secure remote access with Smart Card authentication9.314 Ratings5.01 Ratings
Access to sleeping/powered-off computers6.766 Ratings7.01 Ratings
Over-the-Internet remote session9.692 Ratings10.03 Ratings
Initiate remote control from mobile8.776 Ratings10.02 Ratings
Remote management of servers & workstations8.284 Ratings10.03 Ratings
Remote Active Directory® management8.534 Ratings8.01 Ratings
Centralized management dashboard8.280 Ratings8.01 Ratings
Session record9.245 Ratings7.01 Ratings
Annotations7.933 Ratings8.01 Ratings
Monitoring and Alerts8.855 Ratings7.01 Ratings
Multi-platform remote control8.060 Ratings8.01 Ratings
Best Alternatives
LogMeIn Central by GoToMicrosoft Remote Desktop Connection Manager (RDCMan)
Small Businesses
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Score 9.8 out of 10
Medium-sized Companies
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Score 9.7 out of 10
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Score 9.7 out of 10
Enterprises
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
LogMeIn Central by GoToMicrosoft Remote Desktop Connection Manager (RDCMan)
Likelihood to Recommend
8.9
(94 ratings)
10.0
(3 ratings)
Likelihood to Renew
8.5
(3 ratings)
-
(0 ratings)
Usability
9.2
(82 ratings)
-
(0 ratings)
Availability
9.5
(80 ratings)
-
(0 ratings)
Support Rating
8.2
(4 ratings)
8.3
(2 ratings)
Implementation Rating
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
LogMeIn Central by GoToMicrosoft Remote Desktop Connection Manager (RDCMan)
Likelihood to Recommend
GoTo (formerly LogMeIn)
LogMeIn Central by GoTo is well suited for easy, direct access to specific, perhaps mission critical, machines. Its remote control functionality and speed is very good - best in class, really. However, it simply can't replace a true and traditional RMM product in terms of robustness and overall ability (or lack thereof).
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Microsoft
The RDCMan software is highly effective at allowing me to organize and manage a large number of servers, and desktop computers. It’s quick and easy to use. It’s also highly reliable. In all the years that I have used it, I have never once experienced a crash or any other sort of error.
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Pros
GoTo (formerly LogMeIn)
  • IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features.
  • It keeps an eye on the functionality and health of the gadgets, sending out notifications in real time if anything seems wrong.
  • It expands to meet the demands of expanding companies and can handle a higher volume of devices.
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Microsoft
  • Quick
  • Easy
  • Minimal work on user end
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Cons
GoTo (formerly LogMeIn)
  • It could pull up the user's login in addition to the hostname
  • Employee shortcuts like "win+r", "Ctrl+shitf+dell", on the computer that is connected remotely. This is needed
  • Being able to minimize the bar in the top corner of the screen that is left when you are connected to a remote computer
Read full review
Microsoft
  • When trying to connect to a server/machine, and it doesn't connect, there is a "Disconnected" message that is displayed in the thumbnail. There is no information beyond this that explains why the server/machine did/could not connect. It would be helpful to the IT Administrator to know this information, even if Microsoft Remote Desktop Connection Manager (RDCMan) kept a log somewhere where this information can be analyzed.
  • There doesn't seem to be an option for connecting to a server that is usually only able to be accessed from a jump server. This will not connect if the server is set up as a server/machine within RDCman. This would be a beneficial feature to have within RDCman. Maybe one of the missing options is to be able to set this in the prospects for the jump server (within the Microsoft Remote Desktop Connection Manager (RDCMan) window).
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Likelihood to Renew
GoTo (formerly LogMeIn)
What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
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Microsoft
No answers on this topic
Usability
GoTo (formerly LogMeIn)
It is wonderful after the initial setup and implementation.It's fairly intuitive and easy to use for more of our tech and users. These types of products have come a long way. I've been in tech for 20+ years, and thinking back to tools like PC anywhere things have become just so much more user friendly on both ends of the device.
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Microsoft
No answers on this topic
Reliability and Availability
GoTo (formerly LogMeIn)
During our 6 years of use, we [have] never seen any downtime from their side. The application simply works. We have had incidents when we were not able to connect to remote servers by any means, but LogMeIn Central always worked. It has saved us trips to other offices. We have few users are who live in rural areas where internet speeds are not great. Supporting these users is a big challenge, but LogMeIn Central was always a lifesaver.
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Microsoft
No answers on this topic
Support Rating
GoTo (formerly LogMeIn)
Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product.
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Microsoft
Plenty of information and support online, and with many things it's pretty straight forward for the average tech to navigate and work with. But with most things online you're not the only person that's had the issue before, and using a search engine you should be able to figure it out.
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Implementation Rating
GoTo (formerly LogMeIn)
It was smooth
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Microsoft
No answers on this topic
Alternatives Considered
GoTo (formerly LogMeIn)
LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is very open with that software which really gives it a boost, and this is something LogMein Central could work on.
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Microsoft
RDCMan outshines TeamViewer in every possible way. It’s fast, more reliable, and easier to use. I have had frequent crashes and issues when using TeamViewer, while none with RDCMan. Screen responsiveness also seems much better with RDCMan versus TeamViewer. I would often experience lag issues when using TeamViewer.
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Return on Investment
GoTo (formerly LogMeIn)
  • Its a very comprehensive and cost effective solution from Central that is very easy to use and user friendly.
  • Its compliant with many security policies. Hence boost security for our clients and end users.
  • The downtime was very low, hence making it more reliable and top-notch.
Read full review
Microsoft
  • One positive impact it's had was that it has made it easier to manage servers since this could be done from a central location and through only one program. This, in effect, has helped to increase efficiency and save the time of those doing server management.
  • Another positive impact was that it is a product that could be deployed/installed by almost anyone, and one that fits reasonably quickly. It also doesn't use a whole lot of system resources when running, so this, in turn, helps the IT/Server Administrators still be efficient in the other work they have to do.
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ScreenShots