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LogMeIn Central vs. Microsoft Remote Desktop Connection Manager (RDCMan)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Central

    Score6 out of 10
    N/ALogMeIn Central is a cloud-based remote monitoring and management (RMM) platform for IT teams and managed service providers. The solution provides remote access, endpoint monitoring, patch management, task automation, scripting, and reporting from a single console. It supports Windows and Mac environments and includes antivirus management powered by Bitdefender.N/A

    RDCMan

    Score7 out of 10
    N/ARDCMan, or Remote Desktop Connection Manager from Microsoft, is a utility for managing multiple remote desktop connections. Once shut down due to a vulnerability in version 2.7, RDCMan is now updated and part of the Sysinternals family of tools. The 2.8 release fixes CVE-2020-0765, the XML parsing vulnerability. As of May, 2025, RDCMan is in version 3.1.

    $0

    Pricing
    LogMeIn CentralRDCMan
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LogMeIn CentralRDCMan
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    LogMeIn CentralRDCMan
    Considered Both Products
    GoTo formerly LogMeIn
    Chose LogMeIn Central
    LogMeIn Central was one of the only ones that had a fantastic dashboard where I could see everything in one place, and then group them by department. Plus I didn't have to have a server on my end to house all of this data and manage the connections. Compared to Citrix XenApp it …
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    35 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    31 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    35 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    29 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    34 Answers
    No answers on this topic
    Features
    LogMeIn CentralRDCMan
    Remote Administration
    Comparison of Remote Administration features of LogMeIn Central and Microsoft Remote Desktop Connection Manager (RDCMan)
    Feature
    LogMeIn Central
    -
    Ratings
    Microsoft Remote Desktop Connection Manager (RDCMan)
    6.4
    6 Ratings
    21% below category average
    Screen sharing00 Ratings7.04 Ratings
    File transfer00 Ratings5.36 Ratings
    Instant message00 Ratings1.02 Ratings
    Secure remote access with Smart Card authentication00 Ratings5.03 Ratings
    Access to sleeping/powered-off computers00 Ratings9.03 Ratings
    Over-the-Internet remote session00 Ratings7.55 Ratings
    Initiate remote control from mobile00 Ratings5.04 Ratings
    Remote management of servers & workstations00 Ratings9.36 Ratings
    Remote Active Directory® management00 Ratings7.34 Ratings
    Centralized management dashboard00 Ratings8.03 Ratings
    Session record00 Ratings4.93 Ratings
    Annotations00 Ratings4.03 Ratings
    Monitoring and Alerts00 Ratings7.74 Ratings
    Multi-platform remote control00 Ratings8.04 Ratings
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    Score9.6 out of 10
    Enterprises
    No answers on this topic
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
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    User Ratings
    LogMeIn CentralRDCMan
    Likelihood to Recommend
    8.2
    (97 ratings)
    8.0
    (6 ratings)
    Likelihood to Renew
    9.1
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.6
    (85 ratings)
    7.7
    (3 ratings)
    Availability
    9.6
    (83 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (5 ratings)
    8.3
    (2 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    LogMeIn CentralRDCMan
    Likelihood to Recommend
    GoTo formerly LogMeIn
    LogMeIn Central by GoTo is well suited for easy, direct access to specific, perhaps mission critical, machines. Its remote control functionality and speed is very good - best in class, really. However, it simply can't replace a true and traditional RMM product in terms of robustness and overall ability (or lack thereof).
    Incentivized
    Read full review
    Microsoft
    As a IT specialist we have some servers we need acces to. I like to use Remote Desktop Connection Manager because it feel like you are on the computer. Is feel very trusted. Some colleagues use the Azure remote desktop version but I always recommend the windows integrated option. We also have our primary business application running on a server so they use a remote desktop connection too to log on to the server.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features.
    • It keeps an eye on the functionality and health of the gadgets, sending out notifications in real time if anything seems wrong.
    • It expands to meet the demands of expanding companies and can handle a higher volume of devices.
    Incentivized
    Read full review
    Microsoft
    • I can see previews of all the machines working at the same time.
    • Having all password in one place.
    • Organization of devices based on purpose, configuration, etc.
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • It could pull up the user's login in addition to the hostname
    • Employee shortcuts like "win+r", "Ctrl+shitf+dell", on the computer that is connected remotely. This is needed
    • Being able to minimize the bar in the top corner of the screen that is left when you are connected to a remote computer
    Read full review
    Microsoft
    • When trying to connect to a server/machine, and it doesn't connect, there is a "Disconnected" message that is displayed in the thumbnail. There is no information beyond this that explains why the server/machine did/could not connect. It would be helpful to the IT Administrator to know this information, even if Microsoft Remote Desktop Connection Manager (RDCMan) kept a log somewhere where this information can be analyzed.
    • There doesn't seem to be an option for connecting to a server that is usually only able to be accessed from a jump server. This will not connect if the server is set up as a server/machine within RDCman. This would be a beneficial feature to have within RDCman. Maybe one of the missing options is to be able to set this in the prospects for the jump server (within the Microsoft Remote Desktop Connection Manager (RDCMan) window).
    Incentivized
    Read full review
    Likelihood to Renew
    GoTo formerly LogMeIn
    What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Usability
    GoTo formerly LogMeIn
    It is wonderful after the initial setup and implementation.It's fairly intuitive and easy to use for more of our tech and users. These types of products have come a long way. I've been in tech for 20+ years, and thinking back to tools like PC anywhere things have become just so much more user friendly on both ends of the device.
    Incentivized
    Read full review
    Microsoft
    As alluded to in previous responses it is a very functional tool. It allows me to do my job quickly and efficiently every single day. There are little to no issues using the connection on a day to day basis. It handles everything you need from a remote connection perspective.
    Incentivized
    Read full review
    Reliability and Availability
    GoTo formerly LogMeIn
    During our 6 years of use, we [have] never seen any downtime from their side. The application simply works. We have had incidents when we were not able to connect to remote servers by any means, but LogMeIn Central always worked. It has saved us trips to other offices. We have few users are who live in rural areas where internet speeds are not great. Supporting these users is a big challenge, but LogMeIn Central was always a lifesaver.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    GoTo formerly LogMeIn
    Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product.
    Incentivized
    Read full review
    Microsoft
    Plenty of information and support online, and with many things it's pretty straight forward for the average tech to navigate and work with. But with most things online you're not the only person that's had the issue before, and using a search engine you should be able to figure it out.
    Incentivized
    Read full review
    Implementation Rating
    GoTo formerly LogMeIn
    I was not involved in the implementation of the product.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    GoTo formerly LogMeIn
    LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is very open with that software which really gives it a boost, and this is something LogMein Central could work on.
    Incentivized
    Read full review
    Microsoft
    RDCMan outshines TeamViewer in every possible way. It’s fast, more reliable, and easier to use. I have had frequent crashes and issues when using TeamViewer, while none with RDCMan. Screen responsiveness also seems much better with RDCMan versus TeamViewer. I would often experience lag issues when using TeamViewer.
    Incentivized
    Read full review
    Return on Investment
    GoTo formerly LogMeIn
    • Its a very comprehensive and cost effective solution from Central that is very easy to use and user friendly.
    • Its compliant with many security policies. Hence boost security for our clients and end users.
    • The downtime was very low, hence making it more reliable and top-notch.
    Read full review
    Microsoft
    • its less time consuming for IT engineers because they have everything on one please
    • less FTE for the tasks
    • Lack of MFA option
    Incentivized
    Read full review
    ScreenShots

    RDCMan Screenshots

    Screenshot of a view of RDCMan 2.22Screenshot of a view of RDCMan 2.22Screenshot of a view of RDCMan 2.81