What users are saying about
54 Ratings
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Top Rated
2640 Ratings
54 Ratings
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Score 7.2 out of 100

monday.com

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Top Rated
2640 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

    Project Management

    HCL Unica

    Feature Set Not Supported
    N/A
    8.2

    monday.com

    82%
    monday.com ranks higher in 14/14 features

    Task Management

    N/A
    0 Ratings
    9.2
    92%
    1234 Ratings

    Resource Management

    N/A
    0 Ratings
    8.3
    83%
    1068 Ratings

    Gantt Charts

    N/A
    0 Ratings
    8.2
    82%
    703 Ratings

    Scheduling

    N/A
    0 Ratings
    8.5
    85%
    1047 Ratings

    Workflow Automation

    N/A
    0 Ratings
    8.2
    82%
    1059 Ratings

    Team Collaboration

    N/A
    0 Ratings
    9.0
    90%
    1216 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    8.2
    82%
    651 Ratings

    Support for Waterfall Methodology

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Document Management

    N/A
    0 Ratings
    7.2
    72%
    987 Ratings

    Email integration

    N/A
    0 Ratings
    7.9
    79%
    874 Ratings

    Mobile Access

    N/A
    0 Ratings
    8.1
    81%
    980 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    8.5
    85%
    586 Ratings

    Change request and Case Management

    N/A
    0 Ratings
    8.6
    86%
    626 Ratings

    Budget and Expense Management

    N/A
    0 Ratings
    7.6
    76%
    537 Ratings

    Professional Services Automation

    HCL Unica

    Feature Set Not Supported
    N/A
    7.5

    monday.com

    75%
    monday.com ranks higher in 3/3 features

    Quotes/estimates

    N/A
    0 Ratings
    7.2
    72%
    362 Ratings

    Project & financial reporting

    N/A
    0 Ratings
    8.1
    81%
    461 Ratings

    Integration with accounting software

    N/A
    0 Ratings
    7.3
    73%
    243 Ratings

    Attribute Ratings

    • HCL Unica is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
    • monday.com is rated higher in 3 areas: Usability, Support Rating, Implementation Rating

    Likelihood to Recommend

    9.0

    HCL Unica

    90%
    15 Ratings
    8.9

    monday.com

    89%
    1242 Ratings

    Likelihood to Renew

    8.7

    HCL Unica

    87%
    11 Ratings
    8.6

    monday.com

    86%
    12 Ratings

    Usability

    8.0

    HCL Unica

    80%
    1 Rating
    8.7

    monday.com

    87%
    1175 Ratings

    Availability

    HCL Unica

    N/A
    0 Ratings
    9.0

    monday.com

    90%
    4 Ratings

    Performance

    HCL Unica

    N/A
    0 Ratings
    8.5

    monday.com

    85%
    4 Ratings

    Support Rating

    3.0

    HCL Unica

    30%
    2 Ratings
    8.3

    monday.com

    83%
    1123 Ratings

    Online Training

    HCL Unica

    N/A
    0 Ratings
    8.0

    monday.com

    80%
    3 Ratings

    Implementation Rating

    7.2

    HCL Unica

    72%
    4 Ratings
    7.5

    monday.com

    75%
    6 Ratings

    Configurability

    HCL Unica

    N/A
    0 Ratings
    7.9

    monday.com

    79%
    3 Ratings

    Ease of integration

    HCL Unica

    N/A
    0 Ratings
    5.8

    monday.com

    58%
    3 Ratings

    Product Scalability

    HCL Unica

    N/A
    0 Ratings
    8.7

    monday.com

    87%
    4 Ratings

    Vendor post-sale

    HCL Unica

    N/A
    0 Ratings
    6.1

    monday.com

    61%
    3 Ratings

    Vendor pre-sale

    HCL Unica

    N/A
    0 Ratings
    7.0

    monday.com

    70%
    3 Ratings

    Likelihood to Recommend

    HCL Technologies

    I think it is wel suited for a business with a lot of one on one relations in the database. For example a supermarket that sells products to a client and gives a reduction on that product. It is nice if the selection process is not to complex and does not involve to many calculations. It is also nice if it is very clear what you want to follow up. In our environment we have lots of many-to-many relations. for example one product is held by more then one client. And that client might have more of those products with other clients. These kind of situation demands for a lot of calculations with derived fields(*), and there things go far too slow. Unica is probably not such a good solution for us, because our environment is too complex, and so is to process of creating the selection, we often have to change things in the selection flows. Because of the complexity it is difficult to see what the flow is exactly doing afterwoods, it also takes to much time to modify existing campaigns. The interface is not handy to work with, if you have long lists of variables, of tables or derived fields(*) you have to scroll through trough them, you can not really search them or reorder them. You can not drag and drop fields or other objects like derived fields in the flow, what would be easy if you have to make frequent changes to the proces flow. When you copy objects something the content of the object changes because the links with other objects or lost. (*) derived field: field to calculate something
    Read full review

    monday.com

    Project management is much simpler and allows you to have greater control over each resource, both human, financial, and technological. This also allows you to have greater control over budgets. The graphics and panels it offers, in addition to the overview, are the perfect tool to stay organized.
    Read full review

    Pros

    HCL Technologies

    • Ability to translate Multiple SQL queries into a very easy to use visual GUI.
    • Provides the ability to pre-define segments, run them once in off hours, store them in their own system tables for quick youth and a significant reduction in CPU utilization on the database.
    • It’s use of Reusable objects. Including user variables to pre-define calculations one time, macros that you can create and pass values to parameterize the SQL code And the creation of templates to easily replicate work.
    • It’s ability to bring in external data on the fly that can very easily be mapped into any flowchart.
    • It’s flexibility and creating UNIX script via triggers to automate sending of files to multiple vendors with different FTP sites
    • It’s flexibility in the output layouts that it can create.
    Read full review

    monday.com

    • Team Organization/Accountability - Can see what everyone has on their plate, where they are at with a project, and add new projects when necessary.
    • Highly customizable workspaces - There are table items for EVERYTHING. Status updates, URLs, Due dates, Hour of the day, text fields, number fields, user tagging, and so much more. You can organize or track ANYTHING in any way that makes sense to you.
    • Automations - Can create automations to remind people of tasks (in program and through integrations with other software such as Slack), can automatically make tasks populate, and endless other configurations and dependencies.
    Read full review

    Cons

    HCL Technologies

    • Greater integration of real time (Interact) capabilities with outbound channels, in particular IBM eMessage Email & SMS delivery.
    • Additional outbound channels to be integrated into eMessage, including Facebook Fanpage & Twitter DM broadcasts. At the moment these are possible only through custom additional integration.
    • Support for additional marketing database technology, e.g. MySQL, Exasol, ParAccel, WX2.
    • Provision of database technology with software purchase, as Web technology (IBM WebSphere Express) is supplied for free, but no database is supplied - since IBM also market DB2, which is a supported technology it seems a shame.
    Read full review

    monday.com

    • Being able to prevent users from being able to easily change job request templates would be a big help.
    • I would like the default listing of completed items in descending order of date. That would make it easier for reporting to be able to glimpse a given week or month and count the number of items completed vs. having to scroll to the bottom of the list. I change the setting constantly, but it seems to revert back to the oldest items on top.
    Read full review

    Pricing Details

    HCL Unica

    Starting Price

    Editions & Modules

    HCL Unica editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      monday.com

      Starting Price

      $0 Contact us

      Editions & Modules

      monday.com editions and modules pricing
      EditionModules
      Basic81
      Standard102
      Pro163
      Enterprise04

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Yearly plan: Save 18% Monthly plan also available

      Try for free

      Likelihood to Renew

      HCL Technologies

      There are three main factors to renew a licence: 1) Cost to migrate to another platform would be rather expensive and time consuming, plus the requirement of retraining employees to use a new tool 2) It has been proven time and time again that it is a market leader in the space (10 years +) 3) It can be built upon, with the addition of additional IBM EMM modules - despite theories it does have very strong digital capabilities.
      Read full review

      monday.com

      It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
      Read full review

      Usability

      HCL Technologies

      I think it is easy to use, if you don't have to do to complex selections.
      Read full review

      monday.com

      It sparks joy from the inner geek and master organizer in me. I've tried so many other tools that had a steep learning curve and seem like more work to manage than they were worth. monday.com has a great user interface, it's highly customizable and can be set up in minutes. They also have great resources if you need a bit more help. If you think it can do it, it probably does. Don't be afraid to play.
      Read full review

      Support Rating

      HCL Technologies

      I didn't use the Unica support since it is with IBM, only before.
      Read full review

      monday.com

      Using monday.com, I've been blown away by the quality of customer service I've received. The only way I can think of is to have a different support person respond to a follow-up inquiry if you require more information. To avoid feeling as though a new person has joined a conversation, it would be wonderful to be able to converse with the same person again and over again.
      Read full review

      Online Training

      HCL Technologies

      No answers on this topic

      monday.com

      To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
      Read full review

      Implementation Rating

      HCL Technologies

      - We had to rebuild a part of the datamart afterwards to tighten up and simplify the selection process. But as it was too time consuming to rebuild all the existing campaigns, we no run campaigns on different versions of the datamart. - The response tracking of the campaigns never worked out well, it was impossible to implement a direct response where there is a link between the lead and the response in our operational process
      Read full review

      monday.com

      We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
      Read full review

      Alternatives Considered

      HCL Technologies

      The contact history and the response history are so powerful. You can track whatever you want to help the call center to push relevant offers to our customer. In addition, predictive models can be built, with patience, in IBM Campaign. If you have some complaints from the call center about any campaigns, you can easily validate it into the contact or response history.
      Read full review

      monday.com

      We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
      Read full review

      Return on Investment

      HCL Technologies

      • It helps my clients drive their business which in turn, drives more profit for them.
      • It helps my clients determine what works, and what doesn't work, in terms of their social marketing campaigns.
      • It helps navigate proper budgeting through determining what clients' users respond to, and what they find unique.
      Read full review

      monday.com

      • Positive - Good for basic organization of projects
      • Positive - Good for tracking who is working on a project
      • Negative - Layout and arrangement of buttons and tolls for update a bit confusing
      • Negative - Quick acquisition of information not intuitive
      Read full review

      Screenshots

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