Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HCL Unica
Score 7.9 out of 10
N/A
HCL Unica (acquired by HCL Technologies from IBM in late 2018) is a suite of enterprise marketing management tools including marketing automation with cross-channel campaign management, budgeting and forecasting, project workflow management, asset management, brand management and spend management.N/A
monday.com
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.
$0
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Pricing
HCL Unicamonday.com
Editions & Modules
No answers on this topic
Enterprise
$0
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Basic
$9
per user
Standard
$12
per user
Pro
$19
per user
Offerings
Pricing Offerings
HCL Unicamonday.com
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsYearly plan: Save 18% Monthly plan also available
More Pricing Information
Features
HCL Unicamonday.com
Project Management
Comparison of Project Management features of Product A and Product B
HCL Unica
-
Ratings
monday.com
8.0
2213 Ratings
6% above category average
Task Management00 Ratings8.92200 Ratings
Resource Management00 Ratings8.21878 Ratings
Gantt Charts00 Ratings7.71283 Ratings
Scheduling00 Ratings8.21838 Ratings
Workflow Automation00 Ratings8.31914 Ratings
Team Collaboration00 Ratings9.12157 Ratings
Support for Agile Methodology00 Ratings8.11144 Ratings
Support for Waterfall Methodology00 Ratings7.01 Ratings
Document Management00 Ratings7.61780 Ratings
Email integration00 Ratings7.91590 Ratings
Mobile Access00 Ratings7.81761 Ratings
Timesheet Tracking00 Ratings7.61033 Ratings
Change request and Case Management00 Ratings7.91144 Ratings
Budget and Expense Management00 Ratings7.71019 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
HCL Unica
-
Ratings
monday.com
7.4
996 Ratings
0% above category average
Quotes/estimates00 Ratings7.7667 Ratings
Project & financial reporting00 Ratings7.4880 Ratings
Integration with accounting software00 Ratings7.1496 Ratings
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User Ratings
HCL Unicamonday.com
Likelihood to Recommend
9.0
(15 ratings)
8.7
(2218 ratings)
Likelihood to Renew
8.7
(11 ratings)
9.0
(31 ratings)
Usability
8.0
(1 ratings)
8.6
(2146 ratings)
Availability
-
(0 ratings)
8.2
(8 ratings)
Performance
-
(0 ratings)
8.5
(8 ratings)
Support Rating
3.0
(1 ratings)
8.2
(1875 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
9.1
(4 ratings)
Implementation Rating
7.2
(2 ratings)
8.9
(7 ratings)
Configurability
-
(0 ratings)
8.4
(6 ratings)
Ease of integration
-
(0 ratings)
8.5
(6 ratings)
Product Scalability
-
(0 ratings)
7.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
8.6
(6 ratings)
Vendor pre-sale
-
(0 ratings)
8.6
(6 ratings)
User Testimonials
HCL Unicamonday.com
Likelihood to Recommend
HCL Technologies
I think it is wel suited for a business with a lot of one on one relations in the database. For example a supermarket that sells products to a client and gives a reduction on that product. It is nice if the selection process is not to complex and does not involve to many calculations. It is also nice if it is very clear what you want to follow up. In our environment we have lots of many-to-many relations. for example one product is held by more then one client. And that client might have more of those products with other clients. These kind of situation demands for a lot of calculations with derived fields(*), and there things go far too slow. Unica is probably not such a good solution for us, because our environment is too complex, and so is to process of creating the selection, we often have to change things in the selection flows. Because of the complexity it is difficult to see what the flow is exactly doing afterwoods, it also takes to much time to modify existing campaigns. The interface is not handy to work with, if you have long lists of variables, of tables or derived fields(*) you have to scroll through trough them, you can not really search them or reorder them. You can not drag and drop fields or other objects like derived fields in the flow, what would be easy if you have to make frequent changes to the proces flow. When you copy objects something the content of the object changes because the links with other objects or lost. (*) derived field: field to calculate something
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monday.com
monday.com has very clear default views that are easy to follow, simple to update and amend. Automations are really easy to set up, but you need a good idea of what you want to do and the order it needs to be done in. The options available on Automations are improving all the time.
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Pros
HCL Technologies
  • Ability to translate Multiple SQL queries into a very easy to use visual GUI.
  • Provides the ability to pre-define segments, run them once in off hours, store them in their own system tables for quick youth and a significant reduction in CPU utilization on the database.
  • It’s use of Reusable objects. Including user variables to pre-define calculations one time, macros that you can create and pass values to parameterize the SQL code And the creation of templates to easily replicate work.
  • It’s ability to bring in external data on the fly that can very easily be mapped into any flowchart.
  • It’s flexibility and creating UNIX script via triggers to automate sending of files to multiple vendors with different FTP sites
  • It’s flexibility in the output layouts that it can create.
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monday.com
  • Automation/integrations - Choosing from template automation or creating your own, integrate across platforms.
  • Dashboards - Different views i.e. kanban, gantt chart, tables, forms.
  • All info in one place - Add all of the necessary files for each task inside of Monday; don't need to go looking for ages in different folders on our internal system, add comments, and add assignees to each task—very content-rich way of presenting information.
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Cons
HCL Technologies
  • Greater integration of real time (Interact) capabilities with outbound channels, in particular IBM eMessage Email & SMS delivery.
  • Additional outbound channels to be integrated into eMessage, including Facebook Fanpage & Twitter DM broadcasts. At the moment these are possible only through custom additional integration.
  • Support for additional marketing database technology, e.g. MySQL, Exasol, ParAccel, WX2.
  • Provision of database technology with software purchase, as Web technology (IBM WebSphere Express) is supplied for free, but no database is supplied - since IBM also market DB2, which is a supported technology it seems a shame.
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monday.com
  • The billing model is awful for small businesses! monday.com makes you feel like they are doing you a favour. You literally pay for seats you don't use. The billing model should be a per seat model!
  • There are too many addons from monday.com and 3rd party vendors that you have to pay for. The value of those addons is debatable are often rebuildable outside of monday.com in a single use spreadsheet (which pay monthly for an addon that you only need to use once in a while?) or organisations are already using something else in their tech stack for that addon.
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Likelihood to Renew
HCL Technologies
There are three main factors to renew a licence: 1) Cost to migrate to another platform would be rather expensive and time consuming, plus the requirement of retraining employees to use a new tool 2) It has been proven time and time again that it is a market leader in the space (10 years +) 3) It can be built upon, with the addition of additional IBM EMM modules - despite theories it does have very strong digital capabilities.
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monday.com
Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
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Usability
HCL Technologies
I think it is easy to use, if you don't have to do to complex selections.
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monday.com
The templates are great because it gives you a starting point and then you're able to tailor it to the way YOU want it. I use a lot of trial and error in figuring out how to do certain things, but did learn last week that I'm able to reach out to Monday support and set up a call and they help me with what I'm wanting to accomplish.
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Reliability and Availability
HCL Technologies
No answers on this topic
monday.com
There have only been 2 instances in the past year where monday.com was down.
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Performance
HCL Technologies
No answers on this topic
monday.com
Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
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Support Rating
HCL Technologies
I didn't use the Unica support since it is with IBM, only before.
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monday.com
Fast response from a human, when a human is needed. AI bot gives initial response to my question. Often, the bot response is all I needed to proceed. Best feature is the AI Assistant for writing one-line programs in the Formula columns. The AI Assistant is much smarter than me and adds in well-appreciated items for my formulas. Including column checks and Function suggestions
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Online Training
HCL Technologies
No answers on this topic
monday.com
To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
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Implementation Rating
HCL Technologies
- We had to rebuild a part of the datamart afterwards to tighten up and simplify the selection process. But as it was too time consuming to rebuild all the existing campaigns, we no run campaigns on different versions of the datamart. - The response tracking of the campaigns never worked out well, it was impossible to implement a direct response where there is a link between the lead and the response in our operational process
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monday.com
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
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Alternatives Considered
HCL Technologies
The contact history and the response history are so powerful. You can track whatever you want to help the call center to push relevant offers to our customer. In addition, predictive models can be built, with patience, in IBM Campaign. If you have some complaints from the call center about any campaigns, you can easily validate it into the contact or response history.
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monday.com
We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
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Scalability
HCL Technologies
No answers on this topic
monday.com
For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
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Return on Investment
HCL Technologies
  • It helps my clients drive their business which in turn, drives more profit for them.
  • It helps my clients determine what works, and what doesn't work, in terms of their social marketing campaigns.
  • It helps navigate proper budgeting through determining what clients' users respond to, and what they find unique.
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monday.com
  • My favourite example? We used it to take a failed start-up, one where the prime investor was considering pulling out - to being a listed business (EURONEXT) within 18 months. That business now has a market cap at around $200m.
  • Turnaround of a struggling health tech venture that was buried under endless spreadsheets by its investors - from loss-making to £2M EBITDA in two -years.
  • Offshoring - Through the adoption of Monday as a key workstream management tool (moving off JIRA) we were able to reduce resource costs by over £2m per annum, without any change in efficiency or quality.
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ScreenShots

HCL Unica Screenshots

Screenshot of End-to-end campaign managementScreenshot of Faster campaign creation

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of Automations