What users are saying about
54 Ratings
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Top Rated
2083 Ratings
54 Ratings
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Score 5.9 out of 100

monday.com

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Top Rated
2083 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

HCL Unica

I think it is wel suited for a business with a lot of one on one relations in the database. For example a supermarket that sells products to a client and gives a reduction on that product. It is nice if the selection process is not to complex and does not involve to many calculations. It is also nice if it is very clear what you want to follow up.In our environment we have lots of many-to-many relations. for example one product is held by more then one client. And that client might have more of those products with other clients. These kind of situation demands for a lot of calculations with derived fields(*), and there things go far too slow. Unica is probably not such a good solution for us, because our environment is too complex, and so is to process of creating the selection, we often have to change things in the selection flows. Because of the complexity it is difficult to see what the flow is exactly doing afterwoods, it also takes to much time to modify existing campaigns. The interface is not handy to work with, if you have long lists of variables, of tables or derived fields(*) you have to scroll through trough them, you can not really search them or reorder them. You can not drag and drop fields or other objects like derived fields in the flow, what would be easy if you have to make frequent changes to the proces flow. When you copy objects something the content of the object changes because the links with other objects or lost. (*) derived field: field to calculate something
Anonymous | TrustRadius Reviewer

monday.com

In creative teams such as marketing, design, video, social media I think it's well suited. Even a small start up / small business / freelancers to keep track on projects. It's great for collaboration and as a tool for yourself to organise your workload. I'm not sure if it would be suited for other roles that perhaps a more detailed tool.
Angelita Larrier | TrustRadius Reviewer

Feature Rating Comparison

Project Management

HCL Unica
monday.com
7.9
Task Management
HCL Unica
monday.com
9.0
Resource Management
HCL Unica
monday.com
7.6
Gantt Charts
HCL Unica
monday.com
8.2
Scheduling
HCL Unica
monday.com
8.3
Workflow Automation
HCL Unica
monday.com
7.9
Team Collaboration
HCL Unica
monday.com
9.1
Support for Agile Methodology
HCL Unica
monday.com
7.9
Support for Waterfall Methodology
HCL Unica
monday.com
7.0
Document Management
HCL Unica
monday.com
7.3
Email integration
HCL Unica
monday.com
7.5
Mobile Access
HCL Unica
monday.com
7.9
Timesheet Tracking
HCL Unica
monday.com
7.8
Change request and Case Management
HCL Unica
monday.com
7.8
Budget and Expense Management
HCL Unica
monday.com
7.4

Professional Services Automation

HCL Unica
monday.com
7.5
Quotes/estimates
HCL Unica
monday.com
8.1
Project & financial reporting
HCL Unica
monday.com
7.1
Integration with accounting software
HCL Unica
monday.com
7.3

Pros

HCL Unica

  • Ability to translate Multiple SQL queries into a very easy to use visual GUI.
  • Provides the ability to pre-define segments, run them once in off hours, store them in their own system tables for quick youth and a significant reduction in CPU utilization on the database.
  • It’s use of Reusable objects. Including user variables to pre-define calculations one time, macros that you can create and pass values to parameterize the SQL code And the creation of templates to easily replicate work.
  • It’s ability to bring in external data on the fly that can very easily be mapped into any flowchart.
  • It’s flexibility and creating UNIX script via triggers to automate sending of files to multiple vendors with different FTP sites
  • It’s flexibility in the output layouts that it can create.
Eric Bahme | TrustRadius Reviewer

monday.com

  • Visualization - We are able to see views of areas in a snap, with project and order status available to everyone immediately.
  • Collaboration - Global team has access to comment on tasks, with audit history downloadable to Excel.
  • Automation - keeping our teams and customer informed using automations saves hours of manual emails and phone calls to departments.
Charlie Garnish | TrustRadius Reviewer

Cons

HCL Unica

  • Greater integration of real time (Interact) capabilities with outbound channels, in particular IBM eMessage Email & SMS delivery.
  • Additional outbound channels to be integrated into eMessage, including Facebook Fanpage & Twitter DM broadcasts. At the moment these are possible only through custom additional integration.
  • Support for additional marketing database technology, e.g. MySQL, Exasol, ParAccel, WX2.
  • Provision of database technology with software purchase, as Web technology (IBM WebSphere Express) is supplied for free, but no database is supplied - since IBM also market DB2, which is a supported technology it seems a shame.
Tim Biddiscombe | TrustRadius Reviewer

monday.com

  • I would like an option to create spreadsheets similar to how a spreadsheet looks on Excel. There are some spreadsheets that I would like created on monday.com, but monday.com will not adapt to what we want the spreadsheet to look like.
Vickie Aldin | TrustRadius Reviewer

Likelihood to Renew

HCL Unica

HCL Unica 8.7
Based on 12 answers
There are three main factors to renew a licence:1) Cost to migrate to another platform would be rather expensive and time consuming, plus the requirement of retraining employees to use a new tool2) It has been proven time and time again that it is a market leader in the space (10 years +)3) It can be built upon, with the addition of additional IBM EMM modules - despite theories it does have very strong digital capabilities.
Brent Banning | TrustRadius Reviewer

monday.com

monday.com 8.3
Based on 9 answers
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Joseph Madere | TrustRadius Reviewer

Usability

HCL Unica

HCL Unica 8.0
Based on 1 answer
I think it is easy to use, if you don't have to do to complex selections.
Anonymous | TrustRadius Reviewer

monday.com

monday.com 8.5
Based on 973 answers
Monday.com is very easy to use. Creating new project boards is fast and onboarding team members to use the tool is very simple. You don't really need a lot of training to use the tool. The automations ability is the key differentiator where you can take away some of the repetitive mundane tasks to save time. It gives good visibility and accountability while managing a project board.
Srinivasa Varma | TrustRadius Reviewer

Support Rating

HCL Unica

HCL Unica 3.0
Based on 1 answer
I didn't use the Unica support since it is with IBM, only before.
Anonymous | TrustRadius Reviewer

monday.com

monday.com 8.1
Based on 939 answers
I've had very little experience with the Customer Success Manager, so I can't give it an accurate rating. I also have little experience with the 24/7 customer support. I've never had to use them before, since I've never had a technical issue with the program. Typically, any issue I come across is easily resolvable by communicating with the owner of the particular board I'm working on at the time.
Judah Justine | TrustRadius Reviewer

Implementation Rating

HCL Unica

HCL Unica 7.2
Based on 2 answers
- We had to rebuild a part of the datamart afterwards to tighten up and simplify the selection process. But as it was too time consuming to rebuild all the existing campaigns, we no run campaigns on different versions of the datamart. - The response tracking of the campaigns never worked out well, it was impossible to implement a direct response where there is a link between the lead and the response in our operational process
Anonymous | TrustRadius Reviewer

monday.com

monday.com 7.1
Based on 6 answers
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Joseph Madere | TrustRadius Reviewer

Alternatives Considered

HCL Unica

The contact history and the response history are so powerful. You can track whatever you want to help the call center to push relevant offers to our customer. In addition, predictive models can be built, with patience, in IBM Campaign. If you have some complaints from the call center about any campaigns, you can easily validate it into the contact or response history.
Gabriel Racine | TrustRadius Reviewer

monday.com

We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
Brian Goldrick | TrustRadius Reviewer

Return on Investment

HCL Unica

  • It helps my clients drive their business which in turn, drives more profit for them.
  • It helps my clients determine what works, and what doesn't work, in terms of their social marketing campaigns.
  • It helps navigate proper budgeting through determining what clients' users respond to, and what they find unique.
Anonymous | TrustRadius Reviewer

monday.com

  • Saves time by allowing us to put all the information and updates for certain projects in their own space.
  • Increased productivity by laying out tasks in a more readable and manageable area.
  • Provides easy set up for production because we use it to schedule our screen printing projects so we know which screens need to be ready on which day.
Bryanna Holdridge | TrustRadius Reviewer

Screenshots

Pricing Details

HCL Unica

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

HCL Unica Editions & Modules

Additional Pricing Details

monday.com

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

monday.com Editions & Modules

Edition
Basic$81
Standard$101
Pro$161
Enterprise$02
  1. per user
  2. Contact us
Additional Pricing Details
Yearly plan: Save 18% Monthly plan also available

Rating Summary

Likelihood to Recommend

HCL Unica
9.0
monday.com
8.7

Likelihood to Renew

HCL Unica
8.7
monday.com
8.3

Usability

HCL Unica
8.0
monday.com
8.5

Reliability and Availability

HCL Unica
monday.com
9.2

Performance

HCL Unica
monday.com
8.2

Support Rating

HCL Unica
3.0
monday.com
8.1

Online Training

HCL Unica
monday.com
6.4

Implementation Rating

HCL Unica
7.2
monday.com
7.1

Scalability

HCL Unica
monday.com
7.9

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