HelpSpot vs. HubSpot Service Hub
HelpSpot vs. HubSpot Service Hub
Product | Rating | Most Used By | Product Summary | Starting Price |
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HelpSpot | N/A | HelpSpot is an affordable, web-based help desk system. It is available as a SaaS product or can be hosted by the customer behind a firewall. Pricing is by named user. | $49 per month | |
HubSpot Service Hub | N/A | HubSpot Service Hub aims to bring customer service data and channels together in one place, and helps scale support through automation and self-service. According to the vendor, Service Hub provides more time for proactive service that delights, retains, and grows your customer base. | $50 per month |
HelpSpot | HubSpot Service Hub | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
HelpSpot | HubSpot Service Hub | |
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Top Pros |
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Top Cons |
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HelpSpot | HubSpot Service Hub | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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HelpSpot | HubSpot Service Hub | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HelpSpot | HubSpot Service Hub | |
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Likelihood to Recommend | 9.0 (3 ratings) | 8.6 (12 ratings) |
Likelihood to Renew | 2.3 (2 ratings) | - (0 ratings) |
HelpSpot | HubSpot Service Hub | |
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Likelihood to Recommend | UserScape | HubSpot |
Pros | UserScape | HubSpot |
Cons | UserScape | HubSpot |
Likelihood to Renew | UserScape | HubSpot No answers on this topic |
Alternatives Considered | UserScape | HubSpot |
Return on Investment | UserScape | HubSpot |
ScreenShots | HubSpot Service Hub Screenshots |