What users are saying about
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Top Rated
51 Ratings

Hopin

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Top Rated
51 Ratings
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Score 8.6 out of 100
75 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • Splash Event Marketing Platform is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.8

Hopin

88%
35 Ratings
9.0

Splash Event Marketing Platform

90%
48 Ratings

Likelihood to Renew

7.9

Hopin

79%
2 Ratings

Splash Event Marketing Platform

N/A
0 Ratings

Usability

8.7

Hopin

87%
3 Ratings

Splash Event Marketing Platform

N/A
0 Ratings

Support Rating

7.7

Hopin

77%
2 Ratings
8.9

Splash Event Marketing Platform

89%
5 Ratings

Likelihood to Recommend

Hopin

Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.
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Splash

Compared to platforms like Eventbrite, I have a hard time recommending Splash to anyone and think if we weren't forced into using it because of our involvement with Hubspot User Groups, we would not be using it. I think if the usability and other bugs could be improved along with support, then Splash could be great for small to mid-sized businesses that occasionally run events that they need 1) hosted all in one place and 2) consistent, custom branding. Or if you're running small events where you simply need a custom designed sign-up page, a reminder email and a check-in app, Splash could work for you. While they're not transparent about their business pricing, I'd have to see that before deciding whether it is truly worth it for this purpose.
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Pros

Hopin

  • Awesome for managing several sets of panelists
  • Very easy to manage event attendees
  • Love the chat functionality during the events, enabling the audience to connect with each other
  • Hugely simple for anyone with little tech knowledge to design and run an event
  • Cost effective for the volume of events we run, where we need scale and quality
  • Live streaming an event is also very well catered for
  • Branding across the platform is simple to implement
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Splash

  • Branded Templates: With the Pro account, Splash takes your brand guidelines, fonts, logos, colors and creates customized event templates for your most frequent types of events making it easy to create new events that align with the experience of your brand.
  • Customer Service: Any time I have a problem, my Account Manager (Matt!) always has a solution. Whether it be a glitch in the page, an integration problem, or suggesting new ways to use the system. I'm never left stranded, which when you work in eight time zones, matters.
  • Ease of Backend Use: I've used other start-up event management softwares which are painful to use on the back end, buggy, and not intuitive for a non-coder. Splash is extremely easy to use and customize, which makes working with the system enjoyable.
  • Low Ticketing Fees: One of the main reasons we decided to upgrade to the Pro account is because we were hosting more ticketed events. As a non-profit, ticketing fees make a difference to our donations. Not only did Splash provide the other benefits mentioned above, they were the most competitive on credit card fees and integrated into our donation software system.
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Cons

Hopin

  • The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
  • I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.
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Splash

  • When designing a landing page for an event, the functionality of the layout page is quite finicky. I would love to see the ability to add features to certain text boxes become more fluid.
  • The formatting across the layout page is not always consistent, specifically text sizing.
  • I had an issue with an account, and the support team took an extremely long time (2+ months) to produce a remedy for the issue I was experiencing.
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Pricing Details

Hopin

Starting Price

$0

Editions & Modules

Hopin editions and modules pricing
EditionModules
Starter$83.251
BusinessContact Sales2
EnterpriseContact Sales3
Growth$667.004

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Splash Event Marketing Platform

Starting Price

$0

Editions & Modules

Splash Event Marketing Platform editions and modules pricing
EditionModules
Free: For Personal Use and Occasional Small Business Events$0.001
Basic: For Individuals and Small Teams$12,500.002
Pro: For More Design and Access Control$19,500.003
Enterprise: For Solutions and Workflows at ScaleLet's Talk4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

To understand more about what features are included in each Splash plan, head over to our website for a full breakdown.

Likelihood to Renew

Hopin

We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
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Splash

No answers on this topic

Usability

Hopin

I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
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Splash

No answers on this topic

Support Rating

Hopin

For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
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Splash

We love working with our account manager and priority support to answer questions efficiently and speedily. Our account manager works with us on larger and bigger picture initiatives for our instance, where the priority support is always there when you're stuck with a feature or setup, it's been great to share this resource with our global network of hosts internal and external to the company.
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Alternatives Considered

Hopin

We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
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Splash

[We selected Splash based on] Looks and functionality. It's the best of both worlds. Every other tool we found was good at one but not the other. I hope Splash stays on the path it's on as it really makes all the right improvements to be such a powerhouse tool.
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Return on Investment

Hopin

  • Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees.
  • The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event.
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Splash

  • It helps me manage a number of events that I would not otherwise be able to make invitations for, manage rsvps, and do check ins. We used a more expensive product previously but it had fewer features so this is definitely an upgrade.
  • Using Splash saves me time from needing to follow up with guests. I also love the "send later" feature for email.
  • The support staff make this product super valuable as I am able to accomplish more with their help.
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Screenshots

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