What users are saying about
37 Ratings
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Top Rated
29 Ratings
37 Ratings
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Score 5.1 out of 100

Paypro Workforce Management

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Top Rated
29 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Intuit Payroll

I believe the ideal scenario is when you are already using the Intuit family of products and the payroll bolts on to your existing QuickBooks infrastructure. Payroll software products have been around a long time, and this is a very competitive niche. Most of the companies do a good job of filing taxes promptly, reporting W-2 items properly, providing good reports, etc. Where you might really get some extra efficiency and benefit is the fact that the payroll is woven into the accounting system, creating one seamless enterprise solution. Also, where it might be less appropriate is in a really simple use case such as a one person company where there aren't complex fringe benefits to deal with. In that scenario, you can set up the ACH debits directly with the state agency and the IRS and possibly file your own 941, 940, W-2/W-3 and state equivalent forms. Of course, if you're willing to do this and are good with details, you can save yourself some money.
Laurence Sarner | TrustRadius Reviewer

Paypro Workforce Management

Paypro is responsive to any issues. Their tax department and General Ledger support are outstanding. They need to continue to build their platform to make it more intuitive and user friendly. We moved from a very large payroll company and love that PayPro is smaller and responsive.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Intuit Payroll
6.8
Paypro Workforce Management
Pay calculation
Intuit Payroll
6.7
Paypro Workforce Management
Support for external payroll vendors
Intuit Payroll
5.8
Paypro Workforce Management
Off-cycle/On-Demand payment
Intuit Payroll
7.0
Paypro Workforce Management
Benefit plan administration
Intuit Payroll
5.7
Paypro Workforce Management
Direct deposit files
Intuit Payroll
8.3
Paypro Workforce Management
Salary revision and increment management
Intuit Payroll
6.7
Paypro Workforce Management
Reimbursement management
Intuit Payroll
7.5
Paypro Workforce Management

Pros

Intuit Payroll

  • Integration with QuickBooks Desktop. This is the key strength of IP... it is a complete, native integration and let's you maintain all employee records and time keeping in QuickBooks
  • Job Costing. Another key differentiation -- some payroll outsources say they do true job costing (by work or item code). Don't believe them. If its' not integrated with your accounting system, you will not get "TRUE" job costing. You can get costs ASSIGNED to jobs (which may be fine), but you won't get item level detail in QuickBooks from anyone but Intuit.
  • Variety of Payment options. Use Direct Deposit or manual checks... or whatever you want. Since its in QB, you can make payments any way you want.
  • Cash Flow. This is both good and bad, but IP will not take taxes out of your bank account until they are due. That's different than some other providers that want assurance that you have the tax payments available at the moment you push "SUBMIT."
David Worrell | TrustRadius Reviewer

Paypro Workforce Management

  • Setting up new employees is very easy and only takes a couple of minutes.
  • We have union and non-union employees, and we have both salaried and hourly employees. Workforce One lets us set up rules based on the union CBA, our office holiday schedule, etc., so we don't have to make many adjustments to timesheets when we have situations that deviate from the norm. The rules kick in and handle the situation for us.
Jack Harder | TrustRadius Reviewer

Cons

Intuit Payroll

  • My biggest issue is that they do continue to raise their prices on a regular basis and it makes people feel stuck when there are so many clients already using the system.
  • They do not support roaming employees, so employees that cross over into various tax jurisdictions in one pay period pose a challenge for calculating taxes and pay.
  • The setup can be a bit daunting still if you are not familiar with the system or the various taxes and requirements for reporting.
Jake Douglas | TrustRadius Reviewer

Paypro Workforce Management

  • Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
  • Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
  • Integration within the system. There are times when you change the information in the system then it randomly changes another section.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Intuit Payroll

Intuit Payroll 10.0
Based on 1 answer
Works perfectly as advertised.Our simple needs are well taken care of.
David Worrell | TrustRadius Reviewer

Paypro Workforce Management

Paypro Workforce Management 10.0
Based on 2 answers
We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.
Jack Harder | TrustRadius Reviewer

Usability

Intuit Payroll

Intuit Payroll 3.5
Based on 2 answers
I would rate it a 0. It gets worse and worse all the time. It seems like every time I go into IOP to run a payroll for one of my clients, I have one more problem.
Elizabeth Matter | TrustRadius Reviewer

Paypro Workforce Management

Paypro Workforce Management 8.7
Based on 6 answers
The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.
Jack Harder | TrustRadius Reviewer

Support Rating

Intuit Payroll

Intuit Payroll 4.5
Based on 5 answers
The customer support personnel have always walked me through the steps they need to take to assist me. Never rushed through anything. Always exceptionally thorough, answering all my questions and even sharing my screen visually (I have control, not them). It actually helps me to resolve future issues and questions, if they should arise.
Paula Byrd | TrustRadius Reviewer

Paypro Workforce Management

Paypro Workforce Management 9.7
Based on 27 answers
I am always able to get an answer to my questions as soon as I ask. If there is an associate that can not answer my question - they will make sure that someone else helps me. The company is very responsive.
Debra Hughes | TrustRadius Reviewer

Implementation Rating

Intuit Payroll

No score
No answers yet
No answers on this topic

Paypro Workforce Management

Paypro Workforce Management 10.0
Based on 2 answers
The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!
Guy Smalling | TrustRadius Reviewer

Alternatives Considered

Intuit Payroll

I like maintaining one very strong accounting/ERP ecosystem that I trust and that is why I selected Intuit Payroll. The system is trustworthy/reliable, runs on the cloud and integrates with existing QuickBooks products. The pricing becomes more competitive when it is bundled with other Intuit products. Also, Intuit tends to be a company that listens to its customers and accountant implementation partners, and if a feature or area of functionality is suggested or recommended to Intuit, they take it very seriously. They are continually improving and rolling out new features on all their products.
Laurence Sarner | TrustRadius Reviewer

Paypro Workforce Management

We have used in-house systems, ADP Total Source, and Valiant Services. This system, in my opinion, is more user-friendly and faster than others. We have more control on our end to process with flexibility that other systems just did not offer.
Andrea Spina | TrustRadius Reviewer

Return on Investment

Intuit Payroll

  • Having all of my clients on one platform has been a huge benefit to quickly and easily processing payrolls and tax payments.
  • Intuit Payroll has saved me a ton of time also since, after the setup, processing payroll, taxes, and forms takes only a few clicks. That equates to hours of work time I can spend on something else.
  • The reminders ensure I never miss a deadline. The dashboard shows me a list of all outstanding tax payments and forms that need filed and by when.
Jake Douglas | TrustRadius Reviewer

Paypro Workforce Management

  • Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
  • It's cheaper than other payroll company.
Anonymous | TrustRadius Reviewer

Pricing Details

Intuit Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paypro Workforce Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Intuit Payroll
4.7
Paypro Workforce Management
9.1

Likelihood to Renew

Intuit Payroll
10.0
Paypro Workforce Management
10.0

Usability

Intuit Payroll
3.5
Paypro Workforce Management
8.7

Support Rating

Intuit Payroll
4.5
Paypro Workforce Management
9.7

Implementation Rating

Intuit Payroll
Paypro Workforce Management
10.0

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