Khoros Marketing vs. RADAAR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Khoros Marketing
Score 7.9 out of 10
Enterprise companies (1,001+ employees)
Khoros (Formerly Spredfast + Lithium) is a social media management platform. Key features include: Plan and Organize Social Campaigns, Manage Real-Time Engagement, and Learn and Prove Social ImpactN/A
RADAAR
Score 9.4 out of 10
Small Businesses (1-50 employees)
RADAAR is a social media management and collaboration platform designed for handling multiple brands. It helps at a range of tasks from scheduling and publishing posts on their profiles to analyzing their efforts. RADAAR provides a variety of features including tools for publishing, engagement, listening, and analytics. Whether for a small business focusing on a few social media networks, or an agency managing multiple brands, or an enterprise company that needs it all, RADAAR aims…
$0
per workspace
Pricing
Khoros MarketingRADAAR
Editions & Modules
No answers on this topic
Starter
$0.00
per workspace
Standard
$9.50
per workspace
Offerings
Pricing Offerings
Khoros MarketingRADAAR
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptional$9.50 per workspace
Additional DetailsSome of RADAAR's features are free and some are paid. We also provide a free plan. On the free plan, you get 3 social media channels and 45 posts for each workspace per month. Your 45 posts per month are counted towards your total when they're posted and they reset every month. If you exceed this limit, you will only pay for what you use. RADAAR also offers a pay-as-you-go pricing model, meaning that you'll only be charged for the features you use. A wallet is a billing account that holds your payment details. A paid plan or paid features are always paid for by a single wallet. You may have one wallet for multiple workspaces or a separate wallet for each workspace. Paid feature usage is charged to the linked wallet. You can modify or delete a wallet.
More Pricing Information
Community Pulse
Khoros MarketingRADAAR
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Khoros MarketingRADAAR
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Khoros Marketing
6.3
117 Ratings
20% below category average
RADAAR
7.7
1 Ratings
0% below category average
Boolean keyword searches7.390 Ratings7.01 Ratings
Filtering out noise/spam5.799 Ratings00 Ratings
Sentiment analysis6.889 Ratings6.01 Ratings
Broad channel coverage5.3111 Ratings10.01 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Khoros Marketing
7.3
148 Ratings
9% below category average
RADAAR
8.1
2 Ratings
1% above category average
Content planning and scheduling8.4146 Ratings9.32 Ratings
Audience targeting7.2112 Ratings00 Ratings
Content optimization5.05 Ratings6.01 Ratings
Workflow management8.4130 Ratings9.01 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Khoros Marketing
7.5
113 Ratings
9% below category average
RADAAR
9.7
2 Ratings
17% above category average
Automated routing and prioritization7.390 Ratings00 Ratings
Customer interaction histories7.7103 Ratings10.01 Ratings
Bulk actions7.594 Ratings9.32 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Khoros Marketing
7.0
103 Ratings
11% below category average
RADAAR
-
Ratings
Lead generation6.647 Ratings00 Ratings
Content marketing6.486 Ratings00 Ratings
Paid media management7.12 Ratings00 Ratings
Campaigns and promotions7.890 Ratings00 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Khoros Marketing
7.6
147 Ratings
12% below category average
RADAAR
8.9
2 Ratings
4% above category average
Twitter7.7138 Ratings9.32 Ratings
Facebook7.9143 Ratings9.32 Ratings
LinkedIn7.4105 Ratings9.32 Ratings
Google+9.018 Ratings00 Ratings
Instagram7.4132 Ratings9.32 Ratings
Pinterest6.246 Ratings8.01 Ratings
YouTube7.533 Ratings8.01 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Khoros Marketing
7.1
131 Ratings
11% below category average
RADAAR
8.3
2 Ratings
5% above category average
Campaign success analytics8.0121 Ratings00 Ratings
Real-time tracking6.4120 Ratings8.32 Ratings
Competitor analysis6.877 Ratings00 Ratings
Account management
Comparison of Account management features of Product A and Product B
Khoros Marketing
5.9
136 Ratings
32% below category average
RADAAR
5.8
2 Ratings
34% below category average
Role-based user permissions & privileges6.2132 Ratings5.01 Ratings
Mobile access5.6112 Ratings6.72 Ratings
Best Alternatives
Khoros MarketingRADAAR
Small Businesses
Publer
Publer
Score 9.8 out of 10
Publer
Publer
Score 9.8 out of 10
Medium-sized Companies
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Khoros MarketingRADAAR
Likelihood to Recommend
8.0
(184 ratings)
9.0
(2 ratings)
Likelihood to Renew
8.8
(34 ratings)
-
(0 ratings)
Usability
8.9
(29 ratings)
9.3
(2 ratings)
Availability
9.7
(11 ratings)
-
(0 ratings)
Performance
8.0
(8 ratings)
-
(0 ratings)
Support Rating
8.0
(31 ratings)
9.3
(2 ratings)
In-Person Training
8.9
(7 ratings)
-
(0 ratings)
Online Training
6.0
(7 ratings)
-
(0 ratings)
Implementation Rating
7.7
(24 ratings)
-
(0 ratings)
Ease of integration
5.4
(4 ratings)
-
(0 ratings)
Product Scalability
7.3
(122 ratings)
-
(0 ratings)
User Testimonials
Khoros MarketingRADAAR
Likelihood to Recommend
Khoros (Formerly Spredfast + Lithium)
The best it could be used for is running campaigns. Be it a product launch or be it any new event that you are hosting. If you need to quickly grab attention, then this might be your choice. Also the report given after the campaign is a good insight for improving your next campaign.
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RADAAR LLC
RADAAR is very well suited for bulk content scheduling across different social profiles. It's great to store passwords for different profiles in the passbook so you don't have to remember them all the time. It's really great for your own work, however, the post-approval feature for clients is not released yet. So if post-approval is a major concern for the users, they should wait for the RADAAR team to roll out this feature.
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Pros
Khoros (Formerly Spredfast + Lithium)
  • Reporting is great - easy to create bespoke dashboards for multiple ways to view the data and trends in platform
  • Onboarding and training - a good repository of knowledge articles for users to access on most aspects of the platform for self-learning
  • The user-friendly and intuitive interface allows any user to quickly assimilate how to use the platform.
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RADAAR LLC
  • Bulk scheduling of content for multiple social media profiles with CSV import
  • Real-time monitoring of all the social profiles with the Stream modules
  • Social Inbox displays the details of messages and comments done on our profiles. Plus the ability to filter them and reply from Radaar
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Cons
Khoros (Formerly Spredfast + Lithium)
  • Look and feel of the interface could use a refresh as it's not very exciting to use
  • Improve analytics features and accuracy
  • Facilitate bulk actions
  • Better alerts/visibility of collaborative actions and assigned tasks
  • Clearer communication around new feature releases and announcements
Read full review
RADAAR LLC
  • Content creation and the Calendar should be in different sections as the calendar makes the tool slower.
  • Ability to crop images directly in the content creation window and also the option to add a Watermark to the created content.
  • Bulk delete the posts which are no longer needed.
  • Ability to add Labels in the posts in bulk or add an option to add labels at the import CSV option
  • Introduce an editor like google docs for the WordPress posts creation and scheduling.
  • Media library should be added to upload and host images and videos for use in posts.
  • For Twitter, there should option to Retweet the performing posts and setup automations.
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Likelihood to Renew
Khoros (Formerly Spredfast + Lithium)
There is no product like Khoros. Our company lives and dies by the analytics, and to date, we have not seen a more comprehensive analytics structure for any social media management tool. Khoros support is also fantastic, responding and resolving any and all questions, ideas, or complaints, usually in 24 hours.
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RADAAR LLC
No answers on this topic
Usability
Khoros (Formerly Spredfast + Lithium)
Khoros Marketing is very user-friendly and easy to navigate. The calendar visibility is the view I use most so I can see all posts going out on all of our channels. It allows us to time posts in a proper cadence so we don't overlap with other pressing content.
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RADAAR LLC
RADAAR is a robust tool, and it is constantly being developed. As an early adopter, I can say that this is definitely a steal. Who knows how powerful RADAAR can be in the near future. It constantly follows the lead of all the leading platforms, and it adapts in every way possible. Again, a community-based SAAS development makes this tool very very useful.
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Reliability and Availability
Khoros (Formerly Spredfast + Lithium)
• We still experience a bit of downtime and slowness here but things have drastically improved in the last year with their feature updates and reconfigured hosting.
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RADAAR LLC
No answers on this topic
Performance
Khoros (Formerly Spredfast + Lithium)
Khoros has greatly improved the performance of its SaaS products in the last 5 years. Their applications, including Conversations, Intelligence, and Experiences, all load quickly with real-time data. This performance is critical to provide meaningful, social customer support, and marketing. The performance maintains integrity even when you deploy powerful integrations like Salesforce Customer Relationship Manager.
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RADAAR LLC
No answers on this topic
Support Rating
Khoros (Formerly Spredfast + Lithium)
Overall, support does a great job and is timely in their responses and efforts. We have had to contact support many times due to the Capture app. Some tickets have remained open for months, while others get resolved quickly. I understand this is not always up to support and they often have to wait for their engineering team to fix issues that we identified, but it's difficult to deal with issues that are affecting our workflow, especially for extended amounts of time.
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RADAAR LLC
I have gotten in touch with the support team just a few times since RADAAR is quite easy to use. But on those few occasions, the team had been very responsive and applied the needed urgency. Even the founder is very active and attentive to user concerns and needs. The future is indeed bright.
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In-Person Training
Khoros (Formerly Spredfast + Lithium)
• As a very early customer, we did not undergo formal training but worked closely with the team to get the system set up to do what we wanted. However, online training resources are now available with many blog posts / video lessons and tutorials.
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RADAAR LLC
No answers on this topic
Online Training
Khoros (Formerly Spredfast + Lithium)
it is important to note that my perspective is not necessarily common - I'm a geek/nerd/poweruser in general, so I found the online resources to be more than adequate (and often very aesthetically pleasing, too). That said, a less "geeky" person might struggle a bit.
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RADAAR LLC
No answers on this topic
Implementation Rating
Khoros (Formerly Spredfast + Lithium)
The implementation team from Khoros were great - they worked hard to understand our somewhat complex organization, and were with us all the way through face to face meetings, user training, and technical training. We had a clearly defined account manager and implementation manager, who worked really effectively together and with us.
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RADAAR LLC
No answers on this topic
Alternatives Considered
Khoros (Formerly Spredfast + Lithium)
On some accounts that I am on, I use Asana in place of Khoros marketing but I much prefer Khoros Marketing. I prefer Khoros Marketing over Asana because I can post directly (and schedule posts) on Khoros but not on Asana. Also, I can moderate directly on Khoros but not Asana
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RADAAR LLC
No answers on this topic
Scalability
Khoros (Formerly Spredfast + Lithium)
Khoros seems to struggle a little past a certain level of scale. More than 30 separate per day makes it difficult to view all content in the weekly calendar view, which is frustrating and could cause issues. However, the ability to schedule one post across multiple channels is hugely valuable and cuts down on a lot of duplicative work.
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RADAAR LLC
No answers on this topic
Return on Investment
Khoros (Formerly Spredfast + Lithium)
  • Negatively impacted relationship with Khoros as they're notoriously difficult to engage with or able to produce viable results from our feedback.
  • Negatively impacted KPI reporting, as metrics were inaccurate for six months.
  • Negatively impacted resource management, as there've been so many restrictions with this platform that simple, day-to-day tasks take so much longer.
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RADAAR LLC
  • RADAAR reduced our manpower cost by doing our posts in bulk
  • Efficiency of posting (less errors because all are pre-planned)
  • Faster client responses
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ScreenShots

RADAAR Screenshots

Screenshot of Build a close relation with your audience with faster response times.Screenshot of Simplify your social media publishing and save time.Screenshot of Track key industry terms and competitors to improve your strategy.Screenshot of Create meaningful reports and find out what's working.Screenshot of Easily manage workspaces while collaborating with your colleagues.Screenshot of Store your passwords in a single place and share them across team members.