What users are saying about
4 Ratings
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149 Ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6 out of 100

Meltwater Media Intelligence Platform

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149 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Attribute Ratings

  • Meltwater Media Intelligence Platform is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Kompyte

70%
1 Rating
7.3

Meltwater Media Intelligence Platform

73%
70 Ratings

Likelihood to Renew

Kompyte

N/A
0 Ratings
8.0

Meltwater Media Intelligence Platform

80%
9 Ratings

Usability

Kompyte

N/A
0 Ratings
2.2

Meltwater Media Intelligence Platform

22%
3 Ratings

Availability

Kompyte

N/A
0 Ratings
10.0

Meltwater Media Intelligence Platform

100%
2 Ratings

Support Rating

Kompyte

N/A
0 Ratings
7.9

Meltwater Media Intelligence Platform

79%
35 Ratings

In-Person Training

Kompyte

N/A
0 Ratings
8.0

Meltwater Media Intelligence Platform

80%
1 Rating

Online Training

Kompyte

N/A
0 Ratings
8.0

Meltwater Media Intelligence Platform

80%
1 Rating

Implementation Rating

Kompyte

N/A
0 Ratings
6.1

Meltwater Media Intelligence Platform

61%
4 Ratings

Likelihood to Recommend

Kompyte

The tool is great for organizations that are in a competitive space and they want to be mindful of their competitors' content creation and social media voice. If someone is strictly an SEO or SEM professional there are other alternatives that will serve those professionals better and provide more insightful keyword data.
Dustin Hovey | TrustRadius Reviewer

Meltwater Media Intelligence Platform

Meltwater is well-suited for agencies that have an engagement team who is looking to service a variety of client needs such as social media reporting, public relations outreach, and community management. If you're looking to have a platform serve just one need, you can still use Meltwater but will get more bang for your buck if you are needing a variety of tools.
Maya DeJoie | TrustRadius Reviewer

Pros

Kompyte

  • Social/Blog Monitoring: We can see how many social/blog posts our competitors are making, how many engagements (likes, shares, etc) they receive, and what their engagement rate is.
  • Competitor Page Monitoring: We are able to see before and after pictures of web pages after our competitors them. This feature enables us to quickly and easily see competitor's changes in copy, creative and pricing.
  • Benchmarking: Kompyte benchmarks us against our competitors for effectiveness in SEO and paid ads.
Dustin Hovey | TrustRadius Reviewer

Meltwater Media Intelligence Platform

  • Media research - you can search for relevant publications and journalists to add to your media list.
  • Earned media coverage - you can search for coverage of your brand and find news stories that also include data that may be useful (how many people did the story reach for example).
  • Building media lists - if you have no current existing list, you can build and export one in Excel for example.
Anonymous | TrustRadius Reviewer

Cons

Kompyte

  • Kompyte has a tool that is supposed to track ads after specific keywords are bid on by competitors; however, competing platforms offer greater visibility and analytics for this function.
  • The Notebook function in the tool is meant to be a repository for notes and mentions across the organization; however, it doesn't seem to be automatically updated and it requires a lot of manual processes to function.
  • The SEO analysis is reliant on keywords that we provide - the tool would be much more valuable if it pulled in raw organic data outside of what we are specifically targeting or tracking.
Dustin Hovey | TrustRadius Reviewer

Meltwater Media Intelligence Platform

  • The dashboards are not user-friendly, customizable (color, font size, etc.), or worthy of presenting to a client. All of the insights from a dashboard get pulled from the platform and placed into a more client-friendly presentation.
  • Paywalls for certain publications connected to who-knows-what. DowJones racket limits media monitoring capabilities and results in manual searches for a growing number of publications.
  • TVeyes, the broadcast monitoring arm of the media monitoring capabilities, just needs TLC and to become more client-facing. Currently, the links produced to share clips look sketchy, and they have a relatively short shelf life.
Alex Boonstra | TrustRadius Reviewer

Pricing Details

Kompyte

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Meltwater Media Intelligence Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Kompyte

No score
No answers yet
No answers on this topic

Meltwater Media Intelligence Platform

Meltwater Media Intelligence Platform 8.0
Based on 9 answers
Meltwater works well for our organization and has allowed us to meet our internal goals. We are always open to new products and services that may be able to provide similar or better features; however, our experience has been that many of Meltwater's competitors are not up to the task.
Anonymous | TrustRadius Reviewer

Usability

Kompyte

No score
No answers yet
No answers on this topic

Meltwater Media Intelligence Platform

Meltwater Media Intelligence Platform 2.2
Based on 3 answers
Once you get some basic training it's pretty easy to use. I would like to see training manuals, or instructional videos to help me explore features I'm not currently using.
Chris Vanasdalan | TrustRadius Reviewer

Support Rating

Kompyte

No score
No answers yet
No answers on this topic

Meltwater Media Intelligence Platform

Meltwater Media Intelligence Platform 7.9
Based on 35 answers
Our account rep at Meltwater went dark for a long time. Then, a couple of weeks ago, our new account manager reached out to set up a meeting. Apparently, they had a big shakeup in the company, and there were some personnel changes. Our new account rep was great in discussing the platform's capabilities that were available to us and even offered to schedule a follow-up meeting with his technical team to introduce our new social media team members to the platform and how it could help them with their jobs.
Anonymous | TrustRadius Reviewer

In-Person Training

Kompyte

No score
No answers yet
No answers on this topic

Meltwater Media Intelligence Platform

Meltwater Media Intelligence Platform 8.0
Based on 1 answer
Again, really in-depth and helpful for a program that is really easy to use.
Carolyn Smith | TrustRadius Reviewer

Online Training

Kompyte

No score
No answers yet
No answers on this topic

Meltwater Media Intelligence Platform

Meltwater Media Intelligence Platform 8.0
Based on 1 answer
Walked step by step through program. Very informative on a program that doesn't require much training.
Carolyn Smith | TrustRadius Reviewer

Implementation Rating

Kompyte

No score
No answers yet
No answers on this topic

Meltwater Media Intelligence Platform

Meltwater Media Intelligence Platform 6.1
Based on 4 answers
You are only allowed 15 users, so make sure you've identified who will have access to use the tool.
Chris Vanasdalan | TrustRadius Reviewer

Alternatives Considered

Kompyte

Komypte is the leader content and social monitoring; however, when it comes to SEO and keyword monitoring, alternative platforms like SEMRush provide much more low-level data and a better robust analytics experience
Dustin Hovey | TrustRadius Reviewer

Meltwater Media Intelligence Platform

I was looking for a full-service option. I did some research. What really sold me was the presentation. They offered products that were helpful, and I wasn’t even aware of them. It is more expensive than the other products that are out there, but you get more. The other companies are good, but Meltwater Media Intelligence is more full service.
Sara Sayed | TrustRadius Reviewer

Return on Investment

Kompyte

  • Kompyte has helped save time by automatically streamlining the process of monitoring updates our competitors make across their pages.
  • The tool offers broad insights that are valuable to multiple teams across the organization.
  • Pricing is based on licenses and the volume/breadth of scans you want the tool to make - you pay for what you need.
Dustin Hovey | TrustRadius Reviewer

Meltwater Media Intelligence Platform

  • As a PR firm, we rely on the media databases that [Meltwater Media Intelligence Platform] supplies to deliver the media exposure that they expect from us.
  • We utilize their tracking of media hits for our overall reporting to our clients.
  • Both of these are advantageous in helping us to not only keep our existing clients happy but also to gain new clients (and, in turn - revenue), as well.
Anonymous | TrustRadius Reviewer

Screenshots

Meltwater Media Intelligence Platform

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