What users are saying about
50 Ratings
11 Ratings
50 Ratings
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Score 8.3 out of 100
11 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

LeadSquared

LeadSquared offers end to end CRM functionalities at competitive pricing in the market and becomes an easy fit for most of the startups and companies in their growth phase. Having said that, some features are missing but they are on an roadmap and might surprise people out there with their evolving CRM.
Aniruddh Rathore | TrustRadius Reviewer

PhoneBurner

The PhoneBurner software increased the productivity of the organization's Sales team because it allows making a huge amount of calls and with great ease and without complications. I can say that it was made in the right measure for the user. Today the Sales team is able to reach more customers in less time and increase their productivity.
Julia Carmargo | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

LeadSquared
9.0
PhoneBurner
WYSIWYG email editor
LeadSquared
8.7
PhoneBurner
Dynamic content
LeadSquared
8.6
PhoneBurner
Ability to test dynamic content
LeadSquared
9.3
PhoneBurner
Landing pages
LeadSquared
8.6
PhoneBurner
A/B testing
LeadSquared
8.1
PhoneBurner
Mobile optimization
LeadSquared
9.4
PhoneBurner
Email deliverability reporting
LeadSquared
9.4
PhoneBurner
List management
LeadSquared
9.4
PhoneBurner
Triggered drip sequences
LeadSquared
9.4
PhoneBurner

Lead Management

LeadSquared
8.6
PhoneBurner
Lead nurturing
LeadSquared
10.0
PhoneBurner
Lead scoring and grading
LeadSquared
10.0
PhoneBurner
Data quality management
LeadSquared
5.1
PhoneBurner
Automated sales alerts and tasks
LeadSquared
9.5
PhoneBurner

Campaign Management

LeadSquared
5.4
PhoneBurner
Calendaring
LeadSquared
2.1
PhoneBurner
Event/webinar marketing
LeadSquared
8.8
PhoneBurner

Social Media Marketing

LeadSquared
8.5
PhoneBurner
Social sharing and campaigns
LeadSquared
8.7
PhoneBurner
Social profile integration
LeadSquared
8.3
PhoneBurner

Reporting & Analytics

LeadSquared
8.8
PhoneBurner
Dashboards
LeadSquared
8.5
PhoneBurner
Standard reports
LeadSquared
9.0
PhoneBurner
Custom reports
LeadSquared
9.0
PhoneBurner

Platform & Infrastructure

LeadSquared
8.8
PhoneBurner
API
LeadSquared
9.0
PhoneBurner
Role-based workflow & approvals
LeadSquared
8.8
PhoneBurner
Customizability
LeadSquared
8.9
PhoneBurner
Integration with Salesforce.com
LeadSquared
8.5
PhoneBurner
Integration with Microsoft Dynamics CRM
LeadSquared
8.7
PhoneBurner
Integration with SugarCRM
LeadSquared
8.6
PhoneBurner

Preview Dialer

LeadSquared
PhoneBurner
8.2
Contact preview
LeadSquared
PhoneBurner
7.6
Dialer-CRM integration
LeadSquared
PhoneBurner
7.7
Call notes & tags
LeadSquared
PhoneBurner
8.4
Automatic call logging
LeadSquared
PhoneBurner
9.2

Core Dialer

LeadSquared
PhoneBurner
8.5
Outbound dialing
LeadSquared
PhoneBurner
9.2
Inbound routing
LeadSquared
PhoneBurner
8.0
Custom caller ID
LeadSquared
PhoneBurner
8.0
Click-to-call
LeadSquared
PhoneBurner
8.3
Recorded voicemail drop
LeadSquared
PhoneBurner
8.2
Dialer contact import
LeadSquared
PhoneBurner
9.0
Campaign & list management
LeadSquared
PhoneBurner
8.6

Call Follow-up and Quality Assurance

LeadSquared
PhoneBurner
8.8
Follow-up calls
LeadSquared
PhoneBurner
8.8
Dialer reporting & analytics
LeadSquared
PhoneBurner
9.0
Dialer compliance
LeadSquared
PhoneBurner
8.6

Pros

LeadSquared

  • LeadSquared is doing a great job in providing a detailed dashboard of all the campaigns and these dashboards are very informative and easy to understand, like open rate, bounce rate, click rate, etc.
  • LeadSquared is great when it comes to 100% inbox delivery rate and I can say that this is one of the best features in it.
  • LeadSquared's user interface is very easy to understand and easy to use as well.
Asif Ismail | TrustRadius Reviewer

PhoneBurner

  • Easily provision new numbers to the app.
  • Quickly and easily get rid of old numbers.
  • Mobility on any device.
Anonymous | TrustRadius Reviewer

Cons

LeadSquared

  • Some basic requirements for BFSI were not part of the initial product offered to us. We had to wait for some time to get it included in the product and had to work around with stop gap solutions.
  • Reports section can be better with more customization related to industry and direct link to data view.
Sanju Mathew George | TrustRadius Reviewer

PhoneBurner

  • Organization of functions could be more intuitive so they can be found more quickly.
  • Would like to see more email campaign functionality.
Stefan Silverman | TrustRadius Reviewer

Likelihood to Renew

LeadSquared

LeadSquared 8.8
Based on 9 answers
It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
Suneet Singh Kochar | TrustRadius Reviewer

PhoneBurner

No score
No answers yet
No answers on this topic

Usability

LeadSquared

LeadSquared 8.2
Based on 2 answers
Having talked about all other things in detail in my previous responses, this question I feel is redundant but then I will highlight the points again- Easy to Use- Flexible- Robust System- Ever-evolving- Support & Service- Integrations with third party tools & technologies- LMS- Data Management & Reports- Landing Page Options
Aniruddh Rathore | TrustRadius Reviewer

PhoneBurner

PhoneBurner 9.3
Based on 3 answers
The capacity to stack enormous records and dial those down quickly, without manual cycles, is the best aspect of the application. Another incredible component is the more current rundown stacking device, which permits you to make another envelope for the contacts on the fly, settling on sorted out decision crusades truly simple to begin.
Shashank Pathak | TrustRadius Reviewer

Support Rating

LeadSquared

LeadSquared 9.1
Based on 3 answers
Great to work with and also Easy to work withDo not just listen to the problem but provide upfront solutionsAlways available and are ready to support on holidaysConsiderate of user's knowledge and always ready to explain the smallest / dumbest doubt a user can askAlways available to help with the internal tasks as well like creating automations, drip creations etc
Aniruddh Rathore | TrustRadius Reviewer

PhoneBurner

PhoneBurner 9.0
Based on 5 answers
Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.
Erin Miller | TrustRadius Reviewer

Alternatives Considered

LeadSquared

I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.
Anonymous | TrustRadius Reviewer

PhoneBurner

PhoneBurner is better due to the features of the application and the interface execution. It is a far superior product for troubleshooting issues and retaining numbers for usage. Text Free is okay but PhoneBurner is better.
Anonymous | TrustRadius Reviewer

Return on Investment

LeadSquared

  • Leads Management has become very easy.
  • Automated Lead Nurturing helps reduce a lot of manual work.
  • A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy.
Navdeep Trivedi | TrustRadius Reviewer

PhoneBurner

  • Sales evolution and improvement in team productivity.
Julia Carmargo | TrustRadius Reviewer

Screenshots

Pricing Details

LeadSquared

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$100*

* Per Account

LeadSquared Editions & Modules

Edition
Basic-Marketing Automation$1501
Standard-Marketing Automation$4002
Enterprise-Marketing Automation$1,2003
Lite - Sales +Mobile CRM$154
Pro - Sales +Mobile CRM$304
  1. per month (5,000 contacts)
  2. per month (25,000 contacts)
  3. per month (100,000 contacts)
  4. per month
Additional Pricing Details

PhoneBurner

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

PhoneBurner Editions & Modules

Edition
Unlimited - 1 user$149.001
  1. per user, per month
Additional Pricing Details
No contracts. No setup fees. No credit card free trial. Volume discounts are available for teams. Admin account is free unless engaged in dialing.

Rating Summary

Likelihood to Recommend

LeadSquared
9.0
PhoneBurner
9.2

Likelihood to Renew

LeadSquared
8.8
PhoneBurner

Usability

LeadSquared
8.2
PhoneBurner
9.3

Support Rating

LeadSquared
9.1
PhoneBurner
9.0

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