LogicMonitor vs. Micro Focus SiteScope

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LogicMonitor
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.N/A
Micro Focus SiteScope
Score 6.7 out of 10
N/A
Micro Focus’s SiteScope is an agentless application performance monitoring tool with hybrid support across a variety of systems and vendors. Sitescope also offers automated workflow and incident identification and remediation capabilities, and rapid installation-to-monitoring processes.N/A
Pricing
LogicMonitorMicro Focus SiteScope
Editions & Modules
Pro (up to 199 devices)
Contact sales team
Enterprise (200+ devices)
Contact sales team
Website Monitoring
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
LogicMonitorMicro Focus SiteScope
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.
More Pricing Information
Community Pulse
LogicMonitorMicro Focus SiteScope
Considered Both Products
LogicMonitor
Chose LogicMonitor
I have worked above 4 mentioned monitoring tools SiteScope, Apps Manager, Nagios and DB monitoring tool eMite. LogicMonitor is the best one when compared to other in different aspects. Even though SiteScope is user friendly, it is more costly. Application Manager monitoring is …
Chose LogicMonitor
The main advantage I see on LogicMonitor among the three is its web user interface, easy installation and setup, huge number of devices that can be monitored from single source, agentless monitoring, custom report generation in seamless manner, customized dashboard of key areas …
Chose LogicMonitor
LogicMonitor is faster and easier to use than the other guys. I am able to effectively navigate the UI to schedule downtime, check past alerts, look at graphs and determine trends in the data. The reporting tool that comes with LogicMonitor is perfect for running metric …
Micro Focus SiteScope
Chose Micro Focus SiteScope
Like I've mentioned before, SiteScope is a basic overall monitoring tool used primarily for the helpdesk here at my company. We do not use it from a detail perspective in the networking area. SolarWinds is primarily for that since it is more detail oriented. Uptime is really …
Top Pros
Top Cons
Features
LogicMonitorMicro Focus SiteScope
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
LogicMonitor
-
Ratings
Micro Focus SiteScope
8.1
6 Ratings
3% above category average
Application monitoring00 Ratings6.16 Ratings
Database monitoring00 Ratings8.15 Ratings
Threshold alerts00 Ratings8.96 Ratings
Predictive capabilities00 Ratings7.94 Ratings
Application performance management console00 Ratings8.04 Ratings
Collaboration tools00 Ratings7.44 Ratings
Out-of-the box templates to monitor applications00 Ratings8.76 Ratings
Application dependency mapping and thresholding00 Ratings8.86 Ratings
Virtualization monitoring00 Ratings9.15 Ratings
Server availability and performance monitoring00 Ratings8.86 Ratings
Server usage monitoring and capacity forecasting00 Ratings8.95 Ratings
IT Asset Discovery00 Ratings6.75 Ratings
Best Alternatives
LogicMonitorMicro Focus SiteScope
Small Businesses
Auvik
Auvik
Score 8.8 out of 10
GitLab
GitLab
Score 9.0 out of 10
Medium-sized Companies
Auvik
Auvik
Score 8.8 out of 10
Catchpoint
Catchpoint
Score 9.3 out of 10
Enterprises
Veeam ONE
Veeam ONE
Score 8.5 out of 10
Catchpoint
Catchpoint
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LogicMonitorMicro Focus SiteScope
Likelihood to Recommend
8.0
(149 ratings)
7.0
(6 ratings)
Likelihood to Renew
5.4
(7 ratings)
-
(0 ratings)
Usability
8.2
(30 ratings)
8.0
(1 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.1
(113 ratings)
6.0
(2 ratings)
In-Person Training
8.2
(1 ratings)
-
(0 ratings)
Online Training
7.3
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(5 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.1
(5 ratings)
-
(0 ratings)
Ease of integration
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Professional Services
7.3
(4 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
LogicMonitorMicro Focus SiteScope
Likelihood to Recommend
LogicMonitor
I would not recommend it to smaller businesses or MSPs that deal with small accounts. The cost to benefit ratio is not great for those. It's usually a good fit for larger organizations that can benefit from all the features LogicMonitor offers where the price point might be acceptable.
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Micro Focus
SiteScope is definitely well suited in an HP server environment. It is also well suited for virtual server environments. It is also well suited for those who are happy with email and text based message alerting. It may not be appropriate in other environments where monitoring physical components is critical. Because HP SiteScope does not monitor certain physical components, it does fall short of being able to be a "one stop shop solution" in regard to monitoring. It is not well suited for those looking for logic in how alerts are sent and cascade to other people or groups.
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Pros
LogicMonitor
  • I think the best feature is the SaaS itself. The availablity at a webpage makes things really up to speed on the ever expanding cloud platforms taking over.
  • It also doesn't boggle up the space in your email boxes sending consistent messages that aren't as critical as they should be. It simply expresses just the facts.
  • Finally the ability to oversee all operations over a single customizable window pane makes it extremely intuitive and convenient.
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Micro Focus
  • Alerts can be configured as per business requirement.
  • It can take remedial action, when defined for a particular situation.
  • Severity, priority of tickets which are created upon a trigger can be well defined.
  • The teams which need to be alerted can be configured in the tool itself, in case of any event.
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Cons
LogicMonitor
  • Integration capabilities with PSA/Ticketing Tools lack customization for multiple calls/actions per alert function
  • Netflow/traffic analytics could show endpoints vs. IPs for all the popular ones, ex: Facebook, youtube, Netflix, etc.
  • GUI could be beautified...think Apple OS and easy buttons. Some of the navigation is cumbersome
  • Reports function ... cumbersome, drag and drop would be lovely since properties to not auto-populate
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Micro Focus
  • Sitescope is particularly used for infrastructure monitoring. Other kinds of monitors cannot be set using HP sitescope.
  • Sitescope cannot have graphs like splunk which is why we have splunk as well which is an additional cost for the company.
  • We can't have a direct regex operations on data inside HP sitescope. We need to have the logs placed as a single log and then do that.
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Likelihood to Renew
LogicMonitor
This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
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Micro Focus
No answers on this topic
Usability
LogicMonitor
Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
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Micro Focus
Very straightforward and easy to use once you get past the short learning curve.
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Support Rating
LogicMonitor
The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
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Micro Focus
Can't really answer this. Setup was easy and no support has really been used at this point.
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In-Person Training
LogicMonitor
Add good training
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Micro Focus
No answers on this topic
Online Training
LogicMonitor
The training is good but room to improve
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Micro Focus
No answers on this topic
Implementation Rating
LogicMonitor
The Implementation team kept us on track even when we didn't have time. They made up for our lack of focus at times and boiled everything down to simple tasks which enabled a quick deployment and an easy transition to regularly using the tool. They also kept us in a post-implementation for a while after which ensured we have multiple support options after go-live
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Micro Focus
No answers on this topic
Alternatives Considered
LogicMonitor
Auvik did not provide historical data and could not monitor as many device types as LM. We found the Auvik collector to be more "buggy" and have had less issues with LM. We do feel that Auvik had a better network topology map and would clearly show device relationship. That is really the only advantage that Auvik has over LM.
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Micro Focus
SiteScope unified console is a powerful tool for operators to easily detect warnings and alerts grouped by its hierarchical organization with real-time status displaying continuously the whole health map.
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Contract Terms and Pricing Model
LogicMonitor
LogicMonitor isn't going to be the cheapest solution out there but I do think it is the best. Also, the support is amazing where as if you were to use some free opensource tool have fun waiting for the developer to get off work to support his side project. Worth every penny.
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Micro Focus
No answers on this topic
Professional Services
LogicMonitor
Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
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Micro Focus
No answers on this topic
Return on Investment
LogicMonitor
  • We are currently tracking more things that, in another way, were not possible to identify and correct.
  • We work more efficiently because we first resolve the critical incidents and then continue with the less relevant ones.
  • Some alerts are quite difficult to resolve and the documentation sometimes did not guide to resolve the problems.
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Micro Focus
  • Sitescope does exactly what it was purchased for. It may take some time to set it up but once its set up it is a rock solid product.
Read full review
ScreenShots

LogicMonitor Screenshots

Screenshot of AIOps features are for enterprises or IT pros using next-gen technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision unites comprehensive monitoring and observability capabilities across the IT infrastructure, helping toidentify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Ensure servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of Remote work and WFH is changing the way that IT teams operate. LogicMonitor remote workforce monitoring ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Sees into all clouds - unified monitoring across the entire hybrid multi-cloud ecosystem.Screenshot of LM Logs delivers log analysis at enterprise scale.