What users are saying about
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137 Ratings

LogicMonitor

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137 Ratings
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Score 9.1 out of 100
20 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

LogicMonitor

[LogicMonitor] is not a SIEM tool or log aggregator per say, although it can act like it in some ways, more of a very advanced monitoring tool with lots of extra features you don't usually see.It works great for what its meant to do, and also provides a good amount of extra features (dashboards, regex log matching, log file alerting, anomaly detention and future predicting) that make the product worth it. I love that they are always working to improve it and keep their customers happy.
Anonymous | TrustRadius Reviewer

Micro Focus SiteScope

SiteScope is definitely well suited in an HP server environment. It is also well suited for virtual server environments. It is also well suited for those who are happy with email and text based message alerting.It may not be appropriate in other environments where monitoring physical components is critical. Because HP SiteScope does not monitor certain physical components, it does fall short of being able to be a "one stop shop solution" in regard to monitoring. It is not well suited for those looking for logic in how alerts are sent and cascade to other people or groups.
Aaron Hartzler | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

LogicMonitor
Micro Focus SiteScope
7.3
Application monitoring
LogicMonitor
Micro Focus SiteScope
6.0
Database monitoring
LogicMonitor
Micro Focus SiteScope
7.0
Threshold alerts
LogicMonitor
Micro Focus SiteScope
8.0
Predictive capabilities
LogicMonitor
Micro Focus SiteScope
6.6
Application performance management console
LogicMonitor
Micro Focus SiteScope
7.5
Collaboration tools
LogicMonitor
Micro Focus SiteScope
7.0
Out-of-the box templates to monitor applications
LogicMonitor
Micro Focus SiteScope
7.6
Application dependency mapping and thresholding
LogicMonitor
Micro Focus SiteScope
8.0
Virtualization monitoring
LogicMonitor
Micro Focus SiteScope
7.6
Server availability and performance monitoring
LogicMonitor
Micro Focus SiteScope
7.6
Server usage monitoring and capacity forecasting
LogicMonitor
Micro Focus SiteScope
7.6
IT Asset Discovery
LogicMonitor
Micro Focus SiteScope
7.1

Pros

LogicMonitor

  • Autodiscovery/Autoproperties in LogicMonitor makes adding devices easy.
  • Collector or 'probe' failover is very easy to configure, leading to solid redundancy.
  • The tool allows for easy to build dashboards for effective one stop monitoring.
  • Reporting on historical data is useful for identifying performance trends or issues.
Anonymous | TrustRadius Reviewer

Micro Focus SiteScope

  • Alerts can be configured as per business requirement.
  • It can take remedial action, when defined for a particular situation.
  • Severity, priority of tickets which are created upon a trigger can be well defined.
  • The teams which need to be alerted can be configured in the tool itself, in case of any event.
Srashti Saraf | TrustRadius Reviewer

Cons

LogicMonitor

  • The UI is not always consistent, particularly the enforcement of the 'better' alerts pane.
  • Spend even more time on your 'troubleshooter' data sources to identify monitoring collection issues; granted this has come a long way in the last year.
  • SSO integration using AD groups is not easy, requires custom integration work.
Zack Dietz | TrustRadius Reviewer

Micro Focus SiteScope

  • Sitescope is particularly used for infrastructure monitoring. Other kinds of monitors cannot be set using HP sitescope.
  • Sitescope cannot have graphs like splunk which is why we have splunk as well which is an additional cost for the company.
  • We can't have a direct regex operations on data inside HP sitescope. We need to have the logs placed as a single log and then do that.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

LogicMonitor

LogicMonitor 8.6
Based on 3 answers
This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
Andrew Rigby | TrustRadius Reviewer

Micro Focus SiteScope

No score
No answers yet
No answers on this topic

Usability

LogicMonitor

LogicMonitor 9.1
Based on 3 answers
It's very good. One area for improvement is the ability to group large quantities of objects together more quickly or disable alerts for specific instances completely very quickly.Alert Tuning is one of the more complex, but entirely necessary parts of the product to use keeping me from rating usability a 10.
Chad Lauterbach | TrustRadius Reviewer

Micro Focus SiteScope

Micro Focus SiteScope 8.0
Based on 1 answer
Very straightforward and easy to use once you get past the short learning curve.
Aaron Hartzler | TrustRadius Reviewer

Support Rating

LogicMonitor

LogicMonitor 9.1
Based on 88 answers
The built-in chat feature for LogicMon is, hands down, one of the best support channels I've worked with. I can stay in my app while getting the support I need, and they've always been able to help me solve whatever issue I'm coming across. Definitely a big win here.
Anonymous | TrustRadius Reviewer

Micro Focus SiteScope

Micro Focus SiteScope 6.0
Based on 1 answer
Can't really answer this. Setup was easy and no support has really been used at this point.
Anonymous | TrustRadius Reviewer

Implementation Rating

LogicMonitor

LogicMonitor 9.1
Based on 4 answers
The Implementation team kept us on track even when we didn't have time. They made up for our lack of focus at times and boiled everything down to simple tasks which enabled a quick deployment and an easy transition to regularly using the tool. They also kept us in a post-implementation for a while after which ensured we have multiple support options after go-live
Andrew Rigby | TrustRadius Reviewer

Micro Focus SiteScope

No score
No answers yet
No answers on this topic

Alternatives Considered

LogicMonitor

The other platforms used before migrating to LogicMonitor all have limitations or performance related issues. ConnectWise Automate is a very buggy, unstable platform that is very manual to maintain. The system requires an "Agent" installed on every machine in order for Automate to monitor it. If someone clones a machine with the agent installed, it creates a huge mess within the database and platform which causes various monitoring issues. Moving away from this allows us to not have to rely on these agents, rely on having 6 servers dedicated to the monitoring platform, and having monitoring outages 2-3 times a year that takes 3-5 days to fix and restore.LogicMonitor is cloud based, the systems with collectors installed have better performance compared to systems with "agents" installed. LM collects more data and provides more metrics to monitor devices on allowing us to go from a NOC who reacts to a NOC who is proactive.
Anonymous | TrustRadius Reviewer

Micro Focus SiteScope

SiteScope can be easily deployed. It required less care feeding as it is quite stable. Compared to other products which are agent-based, HP SiteScope can monitor remotely without any issues. We selected HP Sitescope as it was easier to manage compared to the other tools which require more human resources to manage.
Ankur Arora | TrustRadius Reviewer

Return on Investment

LogicMonitor

  • Although our migration isn't yet complete, we've already seen significant value in operational simplicity and improved visibility.
  • In some cases, we wish there were more tools to help us migrate, particularly in cases where we were previously dependent on SNMP trap monitoring and moving to something better (e.g. API, SNMP polling).
  • A couple of potential outages have been averted with issues found proactive with LogicMonitor that our previous tools were missing.
Anonymous | TrustRadius Reviewer

Micro Focus SiteScope

  • Sitescope does exactly what it was purchased for. It may take some time to set it up but once its set up it is a rock solid product.
Alex Gouskos | TrustRadius Reviewer

Screenshots

Pricing Details

LogicMonitor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

LogicMonitor Editions & Modules

Edition
Pro (up to 199 devices)Contact sales team
Enterprise (200+ devices)Contact sales team
Website MonitoringContact sales team
    Additional Pricing Details
    Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.

    Micro Focus SiteScope

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Micro Focus SiteScope Editions & Modules

    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    LogicMonitor
    9.3
    Micro Focus SiteScope
    7.0

    Likelihood to Renew

    LogicMonitor
    8.6
    Micro Focus SiteScope

    Usability

    LogicMonitor
    9.1
    Micro Focus SiteScope
    8.0

    Support Rating

    LogicMonitor
    9.1
    Micro Focus SiteScope
    6.0

    Implementation Rating

    LogicMonitor
    9.1
    Micro Focus SiteScope

    Add comparison