165 Ratings
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Score 7.3 out of 100
44 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.
Anonymous | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

With development of Audiences, OCC is particularly well suited for providing UTM and geographic based personalization. We are a relatively small company with just one designer, one front end developer and four merchandisers so there are limits to how granular we can get in using the tools. There are also extensive B2B services available that we do not use at all. For smaller companies, OCC, may be more horsepower than they need.
Russell Glitman | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Magento Commerce, part of Adobe Commerce Cloud
7.3
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Product catalog & listings
Magento Commerce, part of Adobe Commerce Cloud
7.5
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.7
Product management
Magento Commerce, part of Adobe Commerce Cloud
7.8
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.7
Bulk product upload
Magento Commerce, part of Adobe Commerce Cloud
7.2
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7
Branding
Magento Commerce, part of Adobe Commerce Cloud
6.3
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.6
Mobile storefront
Magento Commerce, part of Adobe Commerce Cloud
7.7
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.4
Product variations
Magento Commerce, part of Adobe Commerce Cloud
7.8
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.7
Website integration
Magento Commerce, part of Adobe Commerce Cloud
6.9
Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.6
Visual customization
Magento Commerce, part of Adobe Commerce Cloud
7.6
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
CMS
Magento Commerce, part of Adobe Commerce Cloud
7.2
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.2

Online Shopping Cart

Magento Commerce, part of Adobe Commerce Cloud
5.9
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.1
Abandoned cart recovery
Magento Commerce, part of Adobe Commerce Cloud
5.7
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Checkout user experience
Magento Commerce, part of Adobe Commerce Cloud
6.2
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0

Online Payment System

Magento Commerce, part of Adobe Commerce Cloud
6.9
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
eCommerce security
Magento Commerce, part of Adobe Commerce Cloud
6.9
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3

eCommerce Marketing

Magento Commerce, part of Adobe Commerce Cloud
6.2
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.9
Promotions & discounts
Magento Commerce, part of Adobe Commerce Cloud
5.9
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Personalized recommendations
Magento Commerce, part of Adobe Commerce Cloud
5.1
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
SEO
Magento Commerce, part of Adobe Commerce Cloud
7.5
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7

eCommerce Business Management

Magento Commerce, part of Adobe Commerce Cloud
7.5
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Multi-site management
Magento Commerce, part of Adobe Commerce Cloud
8.2
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Order processing
Magento Commerce, part of Adobe Commerce Cloud
7.4
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Inventory management
Magento Commerce, part of Adobe Commerce Cloud
7.3
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Shipping
Magento Commerce, part of Adobe Commerce Cloud
6.9
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Custom functionality
Magento Commerce, part of Adobe Commerce Cloud
7.9
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.5

Pros

Magento Commerce, part of Adobe Commerce Cloud

  • Highly flexible with open source code make expanding capabilities and customizing experiences virtually limitless
  • Huge community of developers and extensions to solve problems and provide support
  • Great set of out of the box features that provide a foundation for a best in class web experience
Jeff McRitchie | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • OCC has internationalization capabilities and makes it easy to build multinational and multilingual online shops.
  • A business user can easily extend the catalog structure by adding new product attributes. They can also change the look and feel/design of the page without development.
  • It is easy to add new functionalities by creating some widgets which can be uploaded to the target environment. So it is very easy to extend the payment gateway and add new payment providers.
  • Release cycles are much shorter and less CRs are needed.
Heiko Mock | TrustRadius Reviewer

Cons

Magento Commerce, part of Adobe Commerce Cloud

  • The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
  • You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
  • Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.
Anonymous | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • Absence of an IDE - Changes that our developers make on their local IDEs have to be uploaded back to the Cloud, and vice-versa. It would be nice to make these edits/changes in real-time.
  • Pricing models need improvements - Pricing models are pretty harsh and probably out of the scope for medium-sized companies and smaller.
  • Slow transaction processing - Not something that happens very often, but there will be times where it takes over 10 seconds for a given transaction to be processed.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.8
Based on 8 answers
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

Oracle CX Commerce (formerly Oracle Commerce Cloud) 9.1
Based on 1 answer
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more
Felicia DiSano | TrustRadius Reviewer

Usability

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
Anonymous | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

No score
No answers yet
No answers on this topic

Support Rating

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
The technical service was impeccable. They were on point and were very knowledgeable.
Anonymous | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

No score
No answers yet
No answers on this topic

Online Training

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
Great value for an flexible, open source platform.
Anonymous | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

No score
No answers yet
No answers on this topic

Alternatives Considered

Magento Commerce, part of Adobe Commerce Cloud

I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the purchasing process (even if to just give an opinion), I would have not recommended going this route and would have preferred to manage it all in-house with our more limited resources and getting an easier-to-use platform instead
Steffany Winkelmann | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

We weighed a few different options, including adjusting our own custom solution, but ultimately chose OCC due to Oracle's backing and integration with other Oracle items, which we also acquired (ERP, project management, etc.). Really, it's about a stable ecosystem with a massive amount of resources behind it - we're confident that any issues we run into can either be easily fixed, or it's a large enough ecosystem with users that there's an acceptable workaround that someone already has found. AI integration out-of-the-box is pretty great, too.
Michael Weissberg | TrustRadius Reviewer

Return on Investment

Magento Commerce, part of Adobe Commerce Cloud

  • Magento has provided our primary platform for our eCommerce Business over the last four years. It has its limitations, but have been reliable. We have no immediate plans to move off of Magento.
  • If and when we decide to launch the 4th domain and intend to produce a more personalized or customizable user-experience, we may search for a platform that supports a wider variety of visual and custom options "out of the box".
Zach Shelley | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney | TrustRadius Reviewer

Pricing Details

Magento Commerce, part of Adobe Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CX Commerce (formerly Oracle Commerce Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Magento Commerce, part of Adobe Commerce Cloud
7.6
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4

Likelihood to Renew

Magento Commerce, part of Adobe Commerce Cloud
9.8
Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.1

Usability

Magento Commerce, part of Adobe Commerce Cloud
9.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)

Reliability and Availability

Magento Commerce, part of Adobe Commerce Cloud
10.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)

Performance

Magento Commerce, part of Adobe Commerce Cloud
9.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)

Support Rating

Magento Commerce, part of Adobe Commerce Cloud
8.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)

Online Training

Magento Commerce, part of Adobe Commerce Cloud
8.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)

Implementation Rating

Magento Commerce, part of Adobe Commerce Cloud
8.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)

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