Likelihood to Recommend MediaValet is an exceptional tool for our end users. We upload the images and they find them. Most often with great ease. Had we known how many images we would be adding, and our different audiences from the start, we might have set up our file structure a little differently.
Read full review We work with a lot of cross functional teams, so it is nice to have them review things on their own and provide feedback all in the one place for our team to review. It helps cut back on meetings and emails full of feedback that gets lost. This is especially helpful when we are working on our catalogs. We do reviews on Ziflow all the way from rough layouts to proofreading.
Read full review Pros I love that we can add keywords. It makes finding assets very easy. I love the fact we can make lightboxes. It makes sending assets to different people easy. They are always adding more features to MediaValet to make it better. I love that we're not limited to which types of files we can upload to MediaValet. Read full review Simple and user friendly interface with little if no learning curve. Accurate and specific change requests are especially enhanced when using the markup tools. Nice to be able to assign who the decision maker is and also be able to change project participants easily, like when someone goes on holiday or sick leave. SOCD (sent, opened, comment, decision) progress indicators provide an awesome 'at a glance' view of project participants activity. Email notifications and integration with ASANA is brilliant. Read full review Cons More flexibility/features when using Lightboxes Replace an old version of an asset with a newer one without having to check-out, then check-in Sharing an asset or a set of assets via a share link -- would be great to generate shorter, dynamic URLs for sharing as opposed to the longer string URLs it currently generates Read full review Software bug when updating one of many document status. Sometimes, Ziflow displays a document as "pending" even after being approved unless you manually refresh the page. When a comment is too long, the email notifications are displayed incomplete. When using "compare mode" with comments, Ziflow leaves little space to look at the actual document. Thecomment section of both proofs combined can easily take up to 50% of your screen. Read full review Likelihood to Renew It is not only likely, but we have been doing it for more than 6 years. We have even had the service since before I joined the company. The service works well for me and I hope that this service will continue to be renewed next year, as not having it would make my job more complicated.
Read full review Ziflow is easy to use, efficient and now is also part of our daily lives. Hence, the teams are already adapted to the tool and willing to work with it. The features are according to all what was expected and we had a great experience until the moment with the tool
Read full review Usability New staff is able to use our DAM with an hour of training.
Read full review The tool is easy to use for digital oriented people. For the ones not used to this kind of environment, it could look a bit complicated at the beginning, but following the instructions and tutorials and performing it once makes you get a grip of it in just one use.
Read full review Support Rating The team is very responsive to requests and makes a point to provide feedback or status updates before confirming solutions.
Read full review The ZIflow support team has always been very responsive to my questions, issues and other problems. The good thing is I have never had to use their support team all that much because Ziflow has been for the most part trouble free. If it had been error prone, we would have dropped it long ago.
Read full review Online Training They were friendly and took the time to go through everything, especially relating to how we would use the system.
Read full review Implementation Rating I mainly use MediValet to send special medical images to our partners. Collaboration with other companies is very simplified through MediaValet. The qualitatively uploaded images can be excactly assigned and organised through various filters. It is much clearer and easier for our partners to understand when the images have been accurately labelled and assigned beforehand.
Read full review It was seemless! Things got instantly better when we started using Ziflow!
Read full review Alternatives Considered Asset sharing and organization is better, more user friendly, and more appealing within MediaValet. The layout and flexibility give these portals a much more professional look and feel. Both internally and externally we have appreciated the output of these specific portals much more than what we had been attempting to share with these other programs.
Read full review I found Ziflow to be much better than
PageProof in several ways. The tools available for making comments and edits are more intuitive and there is a greater variety of tools and the version control features worked much better as well. Also their customer service was far better when it was necessary to interact with the company
Read full review Return on Investment While we have had MediaValet only for a short period, we are already seeing improvements in how quickly certain projects can be completed. I recently created an Annual Report which had a lot of big image files and data tables and using a Lightbox with our design agency to share these files saved us a huge amount of time. As we roll out MediaValet to the teams, staff are becoming more aware of the quality, amount, and value of our best assets. Read full review Improved efficiency and time saved in making proofs and adding people to proofs with staging and template features. Robust proofreading features for reviewers like comparing previous versions. In my experience, customer service is quick to help with issues or outages (which aren't often). Read full review ScreenShots