Microsoft Entra External ID vs. WatchGuard AuthPoint

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Entra External ID
Score 8.8 out of 10
N/A
Microsoft Entra External ID (formerly Azure Active Directory B2C, or alternately, Azure Active Directory External Identities) provides business-to-customer identity as a service. Customers can use their preferred social, enterprise, or local account identities to get single sign-on access to applications and APIs.
$0
per month per active users
WatchGuard AuthPoint
Score 8.9 out of 10
N/A
AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With multi-factor authentication and dark web credential monitoring, AuthPoint mitigates the risks associated with workforce credential attacks. AuthPoint adds an extra layer of security by monitoring for potential credential exposure in the dark web for both personal and corporate accounts.N/A
Pricing
Microsoft Entra External IDWatchGuard AuthPoint
Editions & Modules
Premium P1 (for More than 50,000 MAU)
$0.00325
per month per active users
Premium P2 (for More than 50,000 MAU)
$0.01625
per month per active users
No answers on this topic
Offerings
Pricing Offerings
Microsoft Entra External IDWatchGuard AuthPoint
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA flat fee of $0.03 is billed for each SMS/Phone-based multi-factor authentication attempt.—
More Pricing Information
Community Pulse
Microsoft Entra External IDWatchGuard AuthPoint
Top Pros
Top Cons
Best Alternatives
Microsoft Entra External IDWatchGuard AuthPoint
Small Businesses
Dashlane Password Manager
Dashlane Password Manager
Score 9.0 out of 10
IBM Cloud App ID
IBM Cloud App ID
Score 10.0 out of 10
Medium-sized Companies
OneLogin by One Identity
OneLogin by One Identity
Score 9.7 out of 10
Cisco Duo
Cisco Duo
Score 9.5 out of 10
Enterprises
OneLogin by One Identity
OneLogin by One Identity
Score 9.7 out of 10
Cisco Duo
Cisco Duo
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft Entra External IDWatchGuard AuthPoint
Likelihood to Recommend
8.8
(6 ratings)
8.8
(219 ratings)
Likelihood to Renew
-
(0 ratings)
8.5
(20 ratings)
Usability
-
(0 ratings)
7.9
(27 ratings)
Availability
-
(0 ratings)
9.1
(4 ratings)
Performance
-
(0 ratings)
9.1
(4 ratings)
Support Rating
-
(0 ratings)
7.0
(52 ratings)
In-Person Training
-
(0 ratings)
6.4
(1 ratings)
Online Training
-
(0 ratings)
8.7
(2 ratings)
Implementation Rating
-
(0 ratings)
7.7
(13 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
8.2
(3 ratings)
Product Scalability
-
(0 ratings)
9.1
(4 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(4 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(4 ratings)
User Testimonials
Microsoft Entra External IDWatchGuard AuthPoint
Likelihood to Recommend
Microsoft
It is not easy to calculate the actual ROI due to the difficult quantification of all factors, but it certainly contributed a lot in protecting, monitoring and controlling access to our system. It also made it much easier to detect vulnerable external users with simple and "easy to hack" passwords they use on multiple apps.
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WatchGuard Technologies
It's well suited for large and medium-sized companies looking to increase their security and comply with local regulations. Smaller companies probably wouldn't see the same benefit because the cost of convenience wouldn't be as attractive. Anyone handling credit card information, medical information, or secure customer information could greatly benefit from this solution.
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Pros
Microsoft
  • Single sign-on simplifies access to your apps from anywhere
  • Strong authentication for your customers using their preferred identity provider.
  • Integrating with social accounts such as Facebook or Google+
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WatchGuard Technologies
  • Works well with the free Authpoint client and the OpenVPN clinet.
  • Token management is simple and hosted completely in the cloud to reduce overall complexity
  • Setup was simple and and staighforward
  • Suppports several authentication methods we have used both RADIUS and SAML effectively, but ADFS, IDP, RDWeb, and RESTful API, and other custom apps are supported.
  • Geofencing for RDP has been very useful as it is independant of our firewall geofencing. This is quite useful for organizations like us who do not Geofence at at the firewall level so as to provide global access to resources on the DMZ.
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Cons
Microsoft
  • Troubleshooting diagnostic logs effectively requires VS Code
  • Group and role management requires additional effort
  • The programming model (XML) could use some developer experience love
Read full review
WatchGuard Technologies
  • Integration with on-premise AD is not working, even after speaking with the support team, it could not get resolved. There is no better documentation on this topic as well
  • Integration with Azure AD is not supported without the presence of on-prem AD
  • Logs information is not precious, it provides a generic code in some cases, making it harder to troubleshoot.
  • The Watchguard AuthPoint App in AppStore has some issues, after it's activated there is no approval request being sent to the phone, and there is no way to troubleshoot this, the only way to make it work is by uninstalling the app and reinstalling it again.
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Likelihood to Renew
Microsoft
No answers on this topic
WatchGuard Technologies
Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
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Usability
Microsoft
No answers on this topic
WatchGuard Technologies
After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
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Reliability and Availability
Microsoft
No answers on this topic
WatchGuard Technologies
It failed a couple of times for a period of an hour or so, where systems were down.
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Performance
Microsoft
No answers on this topic
WatchGuard Technologies
Never had a problem with Authpoint servers.
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Support Rating
Microsoft
No answers on this topic
WatchGuard Technologies
WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
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In-Person Training
Microsoft
No answers on this topic
WatchGuard Technologies
It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
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Online Training
Microsoft
No answers on this topic
WatchGuard Technologies
We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
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Implementation Rating
Microsoft
No answers on this topic
WatchGuard Technologies
the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
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Alternatives Considered
Microsoft
Each one of these alternatives has pros and cons. PingOne from Ping Identity states they "help deliver the secure and seamless customer experience to win battles for customer acquisition, retention, revenue, loyalty, and trust." While that may be the case, they did not fit our needs. We have a complex system and it did not seem to fit into our business.
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WatchGuard Technologies
I would slot Authpoint (as a product) as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team. Duo support however leaves a lot to be desired and gives Watchguard the edge
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Scalability
Microsoft
No answers on this topic
WatchGuard Technologies
We are a medium-sized company. We don't need rapid scaling.
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Return on Investment
Microsoft
  • Having monthly active users billing was cost-effective.
  • Helped with the IT support that was already managing the Azure platform of the company; this helped to manage the costs better and optimize them.
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WatchGuard Technologies
  • Our end uses found this product very easy to use. Using one overview session, I have not had to follow up with users to access the product.
  • Once deployed, other users in our environment heard about the ease of use. We then had a 25% increase in requests for the product.
  • This product has added to the overall satisfaction of users having to work offsite, attend conferences and other travel while still being able to stay connected to their work product.
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ScreenShots

WatchGuard AuthPoint Screenshots

Screenshot of AuthPoint app - tokensScreenshot of Cloud management - dashboardScreenshot of AuthPoint app - push notificationScreenshot of AuthPoint - TokensScreenshot of AuthPoint Sign-In ScreenScreenshot of AuthPoint Users