What users are saying about
418 Ratings
13 Ratings
418 Ratings
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Score 7.4 out of 100
13 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

NetSuite ERP

Cloud computing, in my opinion, is the future. Just like we pay for electricity as we use it, and do not have our own power generation plants, I believe the future of enterprise computing is a pay-as-you-use service. And other companies agree (Sage Intacct, SAP Business One, Microsoft Dynamics 365). NetSuite has been doing it since 1998. They clearly have a leg-up over all of these other companies.Perhaps a highly specialized organization with lots of custom software might not be a good fit. Customization of the platform is robust to an extend and there are many tools available for customization. However, native support for common languages like Python do not exist and the back-end totally customizable JavaScript platform does require some advanced skills. In fairness, we have not encountered a situation yet that the standard cloud customization tools were unable to solve so for us, this description is a problem we just don't have.
Mitchel Laman | TrustRadius Reviewer

PaySimple

We're a marketing agency and it's worked perfectly for our recurring payment retainers (same amount each month).
It would also work well for a company with a set product line up or a company that wants a more traditional "store" setup.
Jasmine Holmes | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite ERP
7.7
PaySimple
Pay calculation
NetSuite ERP
6.8
PaySimple
Benefit plan administration
NetSuite ERP
7.2
PaySimple
Direct deposit files
NetSuite ERP
7.6
PaySimple
Salary revision and increment management
NetSuite ERP
8.9
PaySimple
Reimbursement management
NetSuite ERP
7.8
PaySimple

Customization

NetSuite ERP
7.2
PaySimple
API for custom integration
NetSuite ERP
7.1
PaySimple
Plug-ins
NetSuite ERP
7.4
PaySimple

Security

NetSuite ERP
7.9
PaySimple
Single sign-on capability
NetSuite ERP
8.1
PaySimple
Role-based user permissions
NetSuite ERP
7.8
PaySimple

Reporting & Analytics

NetSuite ERP
7.5
PaySimple
Dashboards
NetSuite ERP
7.9
PaySimple
Standard reports
NetSuite ERP
7.7
PaySimple
Custom reports
NetSuite ERP
6.9
PaySimple

General Ledger and Configurable Accounting

NetSuite ERP
7.2
PaySimple
Accounts payable
NetSuite ERP
7.8
PaySimple
Accounts receivable
NetSuite ERP
8.2
PaySimple
Global Financial Support
NetSuite ERP
7.7
PaySimple
Primary and Secondary Ledgers
NetSuite ERP
8.2
PaySimple
Intercompany Accounting
NetSuite ERP
7.7
PaySimple
Localizations
NetSuite ERP
8.3
PaySimple
Journals and Reconciliations
NetSuite ERP
7.7
PaySimple
Enterprise Accounting
NetSuite ERP
8.1
PaySimple
Configurable Accounting
NetSuite ERP
8.0
PaySimple
Centralized Rules Framework
NetSuite ERP
7.7
PaySimple
Standardized Processes
NetSuite ERP
7.8
PaySimple

Inventory Management

NetSuite ERP
6.9
PaySimple
Inventory tracking
NetSuite ERP
6.7
PaySimple
Automatic reordering
NetSuite ERP
7.0
PaySimple
Location management
NetSuite ERP
7.2
PaySimple
Manufacturing module
NetSuite ERP
6.5
PaySimple

Order Management

NetSuite ERP
7.6
PaySimple
Pricing
NetSuite ERP
8.1
PaySimple
Order entry
NetSuite ERP
7.7
PaySimple
Credit card processing
NetSuite ERP
7.0
PaySimple
Cost of goods sold
NetSuite ERP
8.1
PaySimple
Order Orchestration
NetSuite ERP
7.8
PaySimple
End-to-end order visibility
NetSuite ERP
7.6
PaySimple
Order exception Resolution
NetSuite ERP
7.1
PaySimple

Subledger and Financial Process

NetSuite ERP
7.5
PaySimple
Automated Invoice Processing
NetSuite ERP
7.5
PaySimple
Shared Services Payments
NetSuite ERP
7.6
PaySimple
Billings Management
NetSuite ERP
7.7
PaySimple
Customer Receipt Applications
NetSuite ERP
7.5
PaySimple
Customer Collections
NetSuite ERP
7.8
PaySimple
Revenue Recognition
NetSuite ERP
7.6
PaySimple
Cash Management
NetSuite ERP
7.5
PaySimple
Asset Management
NetSuite ERP
7.0
PaySimple
Travel & Expense Management
NetSuite ERP
7.4
PaySimple
Budgetary Control & Encumbrance Accounting
NetSuite ERP
7.1
PaySimple
Period Close
NetSuite ERP
7.8
PaySimple
Transactions Tax
NetSuite ERP
7.6
PaySimple
Subledger Reconciliations
NetSuite ERP
7.3
PaySimple
3rd Party Accounting Systems
NetSuite ERP
7.1
PaySimple

Project Financial Management

NetSuite ERP
7.3
PaySimple
Budgeting and Forecasting
NetSuite ERP
6.9
PaySimple
Project Costing
NetSuite ERP
6.8
PaySimple
Cost Capture
NetSuite ERP
7.0
PaySimple
Capital Project Management
NetSuite ERP
8.2
PaySimple
Customer Invoicing
NetSuite ERP
7.6
PaySimple
Customer Contract Compliance
NetSuite ERP
7.8
PaySimple
Project Revenue Recognition
NetSuite ERP
6.9
PaySimple
Project Financial Performance Analysis
NetSuite ERP
7.4
PaySimple
Project Financials Dashboard
NetSuite ERP
7.5
PaySimple
Real-time Financial Reporting
NetSuite ERP
7.4
PaySimple
Embedded Business Intelligence
NetSuite ERP
7.2
PaySimple
Project Planning Collaboration
NetSuite ERP
6.7
PaySimple

Project Execution Management

NetSuite ERP
7.6
PaySimple
Project Planning and Scheduling
NetSuite ERP
6.8
PaySimple
Project Manager Dashboard
NetSuite ERP
6.9
PaySimple
Resource Manager Dashboard
NetSuite ERP
7.3
PaySimple
Task Insight for Project Managers
NetSuite ERP
7.7
PaySimple
Project Manager Mobile Functionality
NetSuite ERP
7.5
PaySimple
Team Member Task Collaboration
NetSuite ERP
7.5
PaySimple
Team Member Mobile Functionality
NetSuite ERP
7.3
PaySimple
Project Candidate Search
NetSuite ERP
7.7
PaySimple
Project Candidate Comparison and Analysis
NetSuite ERP
7.7
PaySimple
Defineable Resource Pools
NetSuite ERP
8.3
PaySimple
Defineable Resource Pools
NetSuite ERP
8.1
PaySimple
Talent Profiles
NetSuite ERP
7.1
PaySimple
Real-Time Project Reporting
NetSuite ERP
8.1
PaySimple
Absence Management
NetSuite ERP
7.6
PaySimple
Product Lifecycle Management
NetSuite ERP
7.8
PaySimple

Grants Management

NetSuite ERP
7.5
PaySimple
Award Lifecycle Management
NetSuite ERP
7.1
PaySimple
Spending Control
NetSuite ERP
7.4
PaySimple
Indirect Cost Management
NetSuite ERP
8.2
PaySimple
Billing
NetSuite ERP
7.4
PaySimple

Procurement

NetSuite ERP
7.7
PaySimple
Sourcing Team Collaboration
NetSuite ERP
7.3
PaySimple
Sourcing Analysis
NetSuite ERP
6.2
PaySimple
Bids Analyzed and Compared
NetSuite ERP
7.6
PaySimple
Catalog Shopping E-Commerce for Employees
NetSuite ERP
7.1
PaySimple
Contract Authoring
NetSuite ERP
7.3
PaySimple
Contract Compliance Management
NetSuite ERP
7.9
PaySimple
Contract History
NetSuite ERP
8.1
PaySimple
Contract Renewal Automation
NetSuite ERP
8.4
PaySimple
Contract Repository
NetSuite ERP
7.9
PaySimple
Contract Standardization and Enforcement
NetSuite ERP
7.9
PaySimple
Electronic Signatures
NetSuite ERP
8.3
PaySimple
Invoice Automated Matching
NetSuite ERP
7.5
PaySimple
Purchasing Risk and Compliance Management
NetSuite ERP
7.4
PaySimple
Requisitions-to-Purchase Orders Integrated
NetSuite ERP
7.9
PaySimple
Spend Compliance Management
NetSuite ERP
7.6
PaySimple
Supplier Assessment
NetSuite ERP
8.3
PaySimple
Supplier Communication and Collaboration
NetSuite ERP
8.0
PaySimple
Supplier Management
NetSuite ERP
8.3
PaySimple
Supplier Portal
NetSuite ERP
7.8
PaySimple

Risk Management

NetSuite ERP
7.9
PaySimple
Risk Repository
NetSuite ERP
7.3
PaySimple
Control Management
NetSuite ERP
7.6
PaySimple
Control Mapping
NetSuite ERP
7.9
PaySimple
Control Efficiency Assessments
NetSuite ERP
7.8
PaySimple
Automated Control Assessments
NetSuite ERP
8.1
PaySimple
Assessment Capture
NetSuite ERP
8.6
PaySimple
Issue Detection
NetSuite ERP
8.0
PaySimple
Automatic Notification
NetSuite ERP
8.0
PaySimple
Remediation and Certification
NetSuite ERP
7.9
PaySimple

Logistics

NetSuite ERP
7.0
PaySimple
Transportation Planning and Optimization
NetSuite ERP
6.4
PaySimple
Transportation Sourcing Management
NetSuite ERP
7.0
PaySimple
Transportation Process Integration
NetSuite ERP
7.4
PaySimple
Transportation Execution Management
NetSuite ERP
6.9
PaySimple
Freight Payment Automation
NetSuite ERP
7.0
PaySimple
Trade Management
NetSuite ERP
6.4
PaySimple
Trade Regulatory Compliance Management
NetSuite ERP
7.8
PaySimple
Customs Entry Management
NetSuite ERP
7.0
PaySimple
Customs Document Management
NetSuite ERP
6.6
PaySimple
Customs Document Collaboration
NetSuite ERP
6.8
PaySimple
Fulfillment Management
NetSuite ERP
7.4
PaySimple
Inventory Visibility
NetSuite ERP
7.2
PaySimple
Warehouse Workforce Management
NetSuite ERP
6.6
PaySimple

Manufacturing

NetSuite ERP
6.3
PaySimple
Production Process Design
NetSuite ERP
6.9
PaySimple
Supply Chain Business Flows
NetSuite ERP
6.1
PaySimple
Production Management
NetSuite ERP
6.1
PaySimple
Contracted Manufacturing Management
NetSuite ERP
6.0
PaySimple
Configuration Management
NetSuite ERP
6.9
PaySimple
Work Definition
NetSuite ERP
6.1
PaySimple
Work Execution
NetSuite ERP
6.0
PaySimple
Advanced Fulfillment
NetSuite ERP
6.6
PaySimple
Manufacturing Costs
NetSuite ERP
6.2
PaySimple

Supply Chain

NetSuite ERP
7.0
PaySimple
Forecasting
NetSuite ERP
7.1
PaySimple
Inventory Planning
NetSuite ERP
6.8
PaySimple
Multi-tier Supply Chain Planning
NetSuite ERP
7.3
PaySimple
Performance Monitoring
NetSuite ERP
7.0
PaySimple

Product Lifecycle Management

NetSuite ERP
6.8
PaySimple
Ideation Management
NetSuite ERP
6.7
PaySimple
Requirements Management
NetSuite ERP
7.2
PaySimple
Proposal Management
NetSuite ERP
5.9
PaySimple
Innovation Portfolio Management
NetSuite ERP
6.8
PaySimple
Product Master Data Management
NetSuite ERP
6.8
PaySimple
Vendor Portal
NetSuite ERP
7.1
PaySimple
Project Portfolio Management
NetSuite ERP
7.1
PaySimple

Pros

NetSuite ERP

  • Custom records, fields and forms
  • Workflow automation
  • Mass updates and CSV imports making data management easy
  • Suitescript offers powerful ways to customize
  • Many modules available to a wide variety of business
  • Several bundles available that integrate with other services or add functionality to NetSuite
Anonymous | TrustRadius Reviewer

PaySimple

  • Extremely easy to reach a person who can diagnose and solve problems. Rarely more than one hand off.
  • Simple navigation and polished links for clients to use.
  • My DR's are able to produce reports quickly with the software.
Anonymous | TrustRadius Reviewer

Cons

NetSuite ERP

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Sonny Spencer, ACA | TrustRadius Reviewer

PaySimple

  • It'd be nice if they were to integrate with online form tools such as formstack.com, wufoo.com, jotform.com etc.
  • It'd be nice if there was a payment option which didn't include a monthly fee but had a higher transaction fee. This is good for people who get donations or payments infrequently. For that group, PayPal is the best option because Paypal has no monthly fee but a high transaction fee.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetSuite ERP

NetSuite ERP 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

PaySimple

No score
No answers yet
No answers on this topic

Usability

NetSuite ERP

NetSuite ERP 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

PaySimple

No score
No answers yet
No answers on this topic

Reliability and Availability

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

PaySimple

No score
No answers yet
No answers on this topic

Performance

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

PaySimple

No score
No answers yet
No answers on this topic

Support Rating

NetSuite ERP

NetSuite ERP 1.0
Based on 20 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

PaySimple

No score
No answers yet
No answers on this topic

In-Person Training

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

PaySimple

No score
No answers yet
No answers on this topic

Online Training

NetSuite ERP

NetSuite ERP 8.0
Based on 7 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

PaySimple

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite ERP

NetSuite ERP 7.3
Based on 18 answers
Implementation was fine but could have gone quicker.

NetSuite provided me a implementation guide who I did not think was very knowledgeable.

I recommend that you make sure the organization knows how they are going to use the software and come up with an implementation plan before importing all of the data.
Anonymous | TrustRadius Reviewer

PaySimple

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite ERP

I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Chris Snelling, CFA | TrustRadius Reviewer

PaySimple

PaySimple feels a bit more comprehensive of a solution. The timing of invoice processing feels quicker and the bank level encryption feels more secure.
David Faustina | TrustRadius Reviewer

Scalability

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

PaySimple

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite ERP

  • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
  • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
  • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Joshua Henke | TrustRadius Reviewer

PaySimple

  • The ROI is neutral - it is just a tool we use to get payments. We do not use many other features that it offers that could create a positive ROI, we just don't have a need for them at the moment.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

PaySimple

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PaySimple Editions & Modules

Edition
Subscription$59.951
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

NetSuite ERP
6.5
PaySimple
9.0

Likelihood to Renew

NetSuite ERP
8.0
PaySimple

Usability

NetSuite ERP
9.0
PaySimple

Reliability and Availability

NetSuite ERP
9.4
PaySimple

Performance

NetSuite ERP
7.7
PaySimple

Support Rating

NetSuite ERP
1.0
PaySimple

In-Person Training

NetSuite ERP
7.3
PaySimple

Online Training

NetSuite ERP
8.0
PaySimple

Implementation Rating

NetSuite ERP
7.3
PaySimple

Scalability

NetSuite ERP
8.4
PaySimple

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