NetSuite ERP vs. SAP SuccessFactors

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
SAP SuccessFactors
Score 8.1 out of 10
N/A
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
$85
per year Up to 100 Employees
Pricing
NetSuite ERPSAP SuccessFactors
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetSuite ERPSAP SuccessFactors
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Features
NetSuite ERPSAP SuccessFactors
Payroll Management
Comparison of Payroll Management features of Product A and Product B
NetSuite ERP
1.1
15 Ratings
147% below category average
SAP SuccessFactors
8.0
242 Ratings
0% below category average
Pay calculation1.013 Ratings8.1175 Ratings
Benefit plan administration1.010 Ratings8.2153 Ratings
Direct deposit files1.39 Ratings8.2150 Ratings
Support for external payroll vendors00 Ratings7.2153 Ratings
Off-cycle/On-Demand payment00 Ratings7.9150 Ratings
Salary revision and increment management00 Ratings8.1187 Ratings
Reimbursement management00 Ratings8.0133 Ratings
Customization
Comparison of Customization features of Product A and Product B
NetSuite ERP
9.2
74 Ratings
23% above category average
SAP SuccessFactors
-
Ratings
API for custom integration9.264 Ratings00 Ratings
Plug-ins9.647 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
NetSuite ERP
9.3
81 Ratings
13% above category average
SAP SuccessFactors
-
Ratings
Single sign-on capability9.362 Ratings00 Ratings
Role-based user permissions9.380 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
NetSuite ERP
9.4
72 Ratings
30% above category average
SAP SuccessFactors
-
Ratings
Dashboards9.471 Ratings00 Ratings
Standard reports9.470 Ratings00 Ratings
Custom reports9.470 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
NetSuite ERP
7.7
259 Ratings
1% above category average
SAP SuccessFactors
-
Ratings
Accounts payable8.3253 Ratings00 Ratings
Accounts receivable8.3234 Ratings00 Ratings
Global Financial Support9.626 Ratings00 Ratings
Primary and Secondary Ledgers9.628 Ratings00 Ratings
Journals and Reconciliations9.241 Ratings00 Ratings
Configurable Accounting9.635 Ratings00 Ratings
Standardized Processes9.637 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
NetSuite ERP
8.9
48 Ratings
13% above category average
SAP SuccessFactors
-
Ratings
Inventory tracking9.847 Ratings00 Ratings
Automatic reordering8.728 Ratings00 Ratings
Location management9.335 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
NetSuite ERP
9.0
208 Ratings
15% above category average
SAP SuccessFactors
-
Ratings
Pricing9.453 Ratings00 Ratings
Order entry8.2204 Ratings00 Ratings
Credit card processing8.637 Ratings00 Ratings
Cost of goods sold9.048 Ratings00 Ratings
Order Orchestration9.621 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
NetSuite ERP
7.6
200 Ratings
3% above category average
SAP SuccessFactors
-
Ratings
Billing Management8.4189 Ratings00 Ratings
Cash and Asset Management9.627 Ratings00 Ratings
Travel & Expense Management8.931 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting8.727 Ratings00 Ratings
Period Close9.635 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
NetSuite ERP
6.5
32 Ratings
16% below category average
SAP SuccessFactors
-
Ratings
Budgeting and Forecasting5.926 Ratings00 Ratings
Project Costing5.923 Ratings00 Ratings
Cost Capture5.922 Ratings00 Ratings
Capital Project Management4.014 Ratings00 Ratings
Customer Contract Compliance9.613 Ratings00 Ratings
Project Revenue Recognition6.822 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
NetSuite ERP
4.1
17 Ratings
50% below category average
SAP SuccessFactors
-
Ratings
Project Planning and Scheduling8.714 Ratings00 Ratings
Task Insight for Project Managers3.311 Ratings00 Ratings
Project Mobile Functionality3.010 Ratings00 Ratings
Definable Resource Pools3.68 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
NetSuite ERP
3.1
12 Ratings
84% below category average
SAP SuccessFactors
-
Ratings
Award Lifecycle Management3.57 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
NetSuite ERP
3.3
19 Ratings
71% below category average
SAP SuccessFactors
-
Ratings
Bids Analyzed and Compared3.58 Ratings00 Ratings
Contract Authoring1.910 Ratings00 Ratings
Contract Repository3.58 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated3.613 Ratings00 Ratings
Supplier Management9.713 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
NetSuite ERP
3.1
11 Ratings
71% below category average
SAP SuccessFactors
-
Ratings
Risk Repository3.58 Ratings00 Ratings
Control Management2.011 Ratings00 Ratings
Control Efficiency Assessments3.57 Ratings00 Ratings
Issue Detection3.58 Ratings00 Ratings
Remediation and Certification3.58 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
NetSuite ERP
3.0
17 Ratings
78% below category average
SAP SuccessFactors
-
Ratings
Transportation Planning and Optimization2.89 Ratings00 Ratings
Transportation Execution Management2.88 Ratings00 Ratings
Trade and Customs Management2.88 Ratings00 Ratings
Fulfillment Management9.614 Ratings00 Ratings
Warehouse Workforce Management2.511 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
NetSuite ERP
9.1
16 Ratings
19% above category average
SAP SuccessFactors
-
Ratings
Production Process Design8.712 Ratings00 Ratings
Production Management8.714 Ratings00 Ratings
Configuration Management9.610 Ratings00 Ratings
Work Execution9.612 Ratings00 Ratings
Manufacturing Costs8.714 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
NetSuite ERP
8.0
133 Ratings
10% above category average
SAP SuccessFactors
-
Ratings
Forecasting8.117 Ratings00 Ratings
Inventory Planning7.4130 Ratings00 Ratings
Performance Monitoring8.714 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
NetSuite ERP
3.8
13 Ratings
63% below category average
SAP SuccessFactors
-
Ratings
Proposal Management2.610 Ratings00 Ratings
Product Master Data Management3.29 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
NetSuite ERP
-
Ratings
SAP SuccessFactors
7.6
454 Ratings
3% below category average
Employee demographic data00 Ratings8.1398 Ratings
Employment history00 Ratings7.9406 Ratings
Job profiles and administration00 Ratings7.3393 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.4369 Ratings
Organizational charting00 Ratings7.9420 Ratings
Organization and location management00 Ratings7.7372 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings7.0228 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
NetSuite ERP
-
Ratings
SAP SuccessFactors
8.3
248 Ratings
3% above category average
Approval workflow00 Ratings8.4246 Ratings
Balance details00 Ratings8.1205 Ratings
Annual carry-forward and encashment00 Ratings8.2176 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
NetSuite ERP
-
Ratings
SAP SuccessFactors
7.9
371 Ratings
3% below category average
View and generate pay and benefit information00 Ratings7.8267 Ratings
Update personal information00 Ratings8.0358 Ratings
View company policy documentation00 Ratings7.8226 Ratings
Employee recognition00 Ratings7.9202 Ratings
View job history00 Ratings8.1342 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
NetSuite ERP
-
Ratings
SAP SuccessFactors
8.4
3 Ratings
8% above category average
Tracking of all physical assets00 Ratings8.43 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
NetSuite ERP
-
Ratings
SAP SuccessFactors
6.3
366 Ratings
19% below category average
Report builder00 Ratings6.5350 Ratings
Pre-built reports00 Ratings6.3326 Ratings
Ability to combine HR data with external data00 Ratings6.2265 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
NetSuite ERP
-
Ratings
SAP SuccessFactors
7.8
293 Ratings
3% below category average
New hire portal00 Ratings7.3281 Ratings
Manager tracking tools00 Ratings7.3258 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
NetSuite ERP
-
Ratings
SAP SuccessFactors
8.3
376 Ratings
2% above category average
Corporate goal setting00 Ratings7.9332 Ratings
Individual goal setting00 Ratings8.2372 Ratings
Line-of sight-visibility00 Ratings8.0300 Ratings
Performance tracking00 Ratings7.7349 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
NetSuite ERP
-
Ratings
SAP SuccessFactors
8.1
397 Ratings
2% above category average
Performance plans00 Ratings7.8379 Ratings
Performance improvement plans00 Ratings7.7321 Ratings
Review status tracking00 Ratings7.9356 Ratings
Review reminders00 Ratings8.0359 Ratings
Multiple review frequency00 Ratings7.9286 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
NetSuite ERP
-
Ratings
SAP SuccessFactors
7.8
268 Ratings
2% below category average
Create succession plans/pools00 Ratings7.9245 Ratings
Candidate ranking00 Ratings7.7226 Ratings
Candidate search00 Ratings7.7235 Ratings
Candidate development00 Ratings7.7214 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
NetSuite ERP
-
Ratings
SAP SuccessFactors
4.0
314 Ratings
64% below category average
Job Requisition Management00 Ratings7.7294 Ratings
Company Website Posting00 Ratings7.8280 Ratings
Publish to Social Media00 Ratings7.3239 Ratings
Job Search Site Posting00 Ratings7.7267 Ratings
Duplicate Candidate Prevention00 Ratings7.2243 Ratings
Applicant Tracking00 Ratings7.4281 Ratings
Notifications and Alerts00 Ratings7.6284 Ratings
Best Alternatives
NetSuite ERPSAP SuccessFactors
Small Businesses
Acumatica
Acumatica
Score 8.8 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.0 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.4 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetSuite ERPSAP SuccessFactors
Likelihood to Recommend
8.5
(359 ratings)
8.2
(509 ratings)
Likelihood to Renew
9.2
(49 ratings)
9.3
(35 ratings)
Usability
8.6
(231 ratings)
8.2
(17 ratings)
Availability
9.0
(16 ratings)
8.8
(5 ratings)
Performance
8.0
(15 ratings)
7.9
(5 ratings)
Support Rating
7.1
(215 ratings)
6.5
(26 ratings)
In-Person Training
7.3
(2 ratings)
9.1
(2 ratings)
Online Training
6.4
(10 ratings)
8.8
(3 ratings)
Implementation Rating
6.4
(17 ratings)
7.4
(12 ratings)
Configurability
8.7
(5 ratings)
7.9
(5 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
5.7
(2 ratings)
Ease of integration
7.3
(3 ratings)
7.3
(421 ratings)
Product Scalability
9.0
(8 ratings)
8.3
(5 ratings)
Professional Services
-
(0 ratings)
8.3
(3 ratings)
Vendor post-sale
4.8
(2 ratings)
8.3
(4 ratings)
Vendor pre-sale
5.0
(1 ratings)
8.2
(4 ratings)
User Testimonials
NetSuite ERPSAP SuccessFactors
Likelihood to Recommend
NetSuite
Really in this hybrid environment, being up in the cloud and being able to securely access the data and work from anywhere, I think it's a real game changer for my team. So I really like the fact that NetSuite keeps up with security features and allows users to access it from anywhere.
Read full review
SAP
Well-suited: - Core HR - Permissions Less appropriate: - Still end users, e.g. managers and employees, example initiating a requisition from position org chart - mission impossible without a user guide, too many clicks, not flowing naturally, different icons and task triggers.
Read full review
Pros
NetSuite
  • NetSuite does analytics very well.
  • They do reporting very well. I love the ability to have control over how the information flows through my NetSuite, my user roles, and my responsibilities. I can assign certain tasks to certain people, and they do that and then also have the control to approve that and make sure it's done correctly.
  • Just being able to drill down into a particular GL account or into a particular line item and see what really makes that up and what's driving our certain costs.
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SAP
  • Has information in one place in employee central.
  • The workflow approval system is very good, so it is secure to ensure that incorrect data is picked up via the approval process.
  • The time management feature is very good, easy to navigate and works effectively.
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Cons
NetSuite
  • Honestly, right now, my biggest pain point is kind of our own doing, but I would appreciate a little bit more support and help in the area of performance management and kind of understanding how our application is built, what are the best choices for customizing or solving a problem in terms of performance, because our company is rather large, we have a lot of data coming in and out, and that has been an issue for us recently.
Read full review
SAP
  • A more complete offering on careers sites to allow candidates to use CV and AI, etc, to find the best jobs for them and provide recruiters with open source info.
  • Broaden out Onboarding 2.0 to allow more intelligent offerings around equipment ordering and a better day-one experience for new joiners.
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Likelihood to Renew
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
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SAP
We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved
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Usability
NetSuite
I have given this rating due to below use cases: - Order Management - Advanced Revenue Management - Invoicing - Automated Billing - Inbound and Outbound Integrations with applications such as Salesforce, Zip, Stripe, Mavenlink, Avalara, Floquast - Project management and billing - Training -Customer Support - Knowledge Article Support
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SAP
SSFF is very user friendly and intuitive even for a non tech employee. Also, there´s a complete database and community where we can find solution to common and uncommon issues
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Reliability and Availability
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
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SAP
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
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Performance
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
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SAP
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
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Support Rating
NetSuite
The account rep changes quite often, which requires restarting. Suite Answers is a very good tool but can be hard to use for somebody who is not fully confident with Netsuite. Asking questions that are not already answered in Suite Answers can be rough. Training is readily available, but most of the time stays on the surface and doesn't answer medium to more advanced questions.
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SAP
SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
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In-Person Training
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
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SAP
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
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Online Training
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
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SAP
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
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Implementation Rating
NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
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SAP
As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
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Alternatives Considered
NetSuite
Well, the reason why I'm with NetSuite is because obviously it beats out those other options quite considerably. It gave us the whole ecosystem that gave us everything we needed. I didn't need a dedicated administrator whose full-time job is to deal with it like our current system would need to really be useful. I can find people or train people how to use it right away. So for us, that really beats it out compared to the Sage and QuickBooks where we were looking at it from a perspective of, yeah, we can find people who are experts in those fields. They don't scale up to the size that we need as we're going to really quickly go from R&D company into doing tens of millions of dollars a year in revenue and activities. So that's where it beats us out over say Sage or QuickBooks is it's got that complete scalability. We can go to multiple subsidiaries, foreign currency, not a problem. It's got that full functionality.
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SAP
SAP success factors provided robust talent management, global scalability and strong analytics capabilities. And they provide strong user experience options and there is no limitation on customisation as is the case with Oracle HCM Cloud. It has the specific modules which the organisation desires and has strong existing integration capabilities and with existing systems .
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Contract Terms and Pricing Model
NetSuite
No answers on this topic
SAP
I dont be part in te contract
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Scalability
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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SAP
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
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Professional Services
NetSuite
No answers on this topic
SAP
We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.
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Return on Investment
NetSuite
  • Positive impact, again, it's our source of truth, so we are able to not have questions about how much money we have in the bank or do we have enough material to build this job. Being able to know those things immediately is super valuable.
  • I mean it's the grease that skids the wheels that gets us to accomplish the things that we do in our business.
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SAP
  • We can clearly outline our objectives, targets, and methods to accomplish the same, grades and reviews, and overall progress.
  • Helps identify areas of strengths and weaknesses, constructive criticism.
  • Increases motivation and confidence, which is then reflected in our daily work routine.
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ScreenShots

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Mobile-friendly design

SAP SuccessFactors Screenshots

Screenshot of SAP SuccessFactors Learning, which supports informal and collaborative learningScreenshot of the SuccessFactors LMS experience that puts learning opportunities at the center of business operations and goals.Screenshot of the learning dashboard and metrics in SAP SuccessFactors Learning.Screenshot of the SAP SuccessFactors Opportunity Marketplace.Screenshot of information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.