NetSuite ERP vs. Shopify Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
Shopify Plus
Score 9.1 out of 10
N/A
Shopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.
$2,300
per month with a 3-year commitment
Pricing
NetSuite ERPShopify Plus
Editions & Modules
No answers on this topic
3-year term
$2300
per month
1-year term
$2500
per month
Offerings
Pricing Offerings
NetSuite ERPShopify Plus
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Community Pulse
NetSuite ERPShopify Plus
Considered Both Products
NetSuite ERP
Chose NetSuite ERP
Netsuite is much less expensive than SAP and easier to implement and use. I have not seen the Quickbooks enterprise edition - we upgraded from QuickBooks Pro and Netsuite handles multiple users much better than QuickBooks did 6 years ago. BigCommerce has more ecommerce features …
Shopify Plus
Chose Shopify Plus
Shopify Plus is the most advanced and most widely accepted "DIY" website tool. While WordPress has some capabilities and is certainly cheaper, it is still a blogging platform with e-commerce capabilities added later, and you can tell that's what it is when you use it. BigCommerc…
Chose Shopify Plus
Shopify Plus is way ahead of the pack in terms of features, automated and worry free maintenance / security / scaling / infrastructure, customer support, and speed. We've been building eCommerce sites for over a decade and it seems almost every positive trend in eCommerce is …
Chose Shopify Plus
I haven't had experience with other products.
Chose Shopify Plus
Shopify is definitely more intuitive and easier to get running than Magento. Think of it as Shopify being built for the user and Magento being built for the developer. Overall, they both have similar capacities but I would choose Shopify every time over Magento. Brightpearl has …
Features
NetSuite ERPShopify Plus
Payroll Management
Comparison of Payroll Management features of Product A and Product B
NetSuite ERP
1.1
15 Ratings
148% below category average
Shopify Plus
-
Ratings
Pay calculation1.013 Ratings00 Ratings
Benefit plan administration1.010 Ratings00 Ratings
Direct deposit files1.39 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
NetSuite ERP
9.2
74 Ratings
20% above category average
Shopify Plus
-
Ratings
API for custom integration9.264 Ratings00 Ratings
Plug-ins9.947 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
NetSuite ERP
9.7
81 Ratings
14% above category average
Shopify Plus
-
Ratings
Single sign-on capability9.762 Ratings00 Ratings
Role-based user permissions9.880 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
NetSuite ERP
9.9
72 Ratings
29% above category average
Shopify Plus
-
Ratings
Dashboards9.971 Ratings00 Ratings
Standard reports9.970 Ratings00 Ratings
Custom reports9.970 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
NetSuite ERP
7.9
303 Ratings
3% above category average
Shopify Plus
-
Ratings
Accounts payable8.3297 Ratings00 Ratings
Accounts receivable8.3273 Ratings00 Ratings
Global Financial Support9.926 Ratings00 Ratings
Primary and Secondary Ledgers9.928 Ratings00 Ratings
Journals and Reconciliations9.341 Ratings00 Ratings
Configurable Accounting9.935 Ratings00 Ratings
Standardized Processes9.937 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
NetSuite ERP
9.1
48 Ratings
13% above category average
Shopify Plus
-
Ratings
Inventory tracking10.047 Ratings00 Ratings
Automatic reordering8.928 Ratings00 Ratings
Location management9.535 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
NetSuite ERP
9.3
243 Ratings
16% above category average
Shopify Plus
-
Ratings
Pricing9.953 Ratings00 Ratings
Order entry7.7239 Ratings00 Ratings
Credit card processing8.937 Ratings00 Ratings
Cost of goods sold9.548 Ratings00 Ratings
Order Orchestration9.921 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
NetSuite ERP
7.9
239 Ratings
6% above category average
Shopify Plus
-
Ratings
Billing Management8.3228 Ratings00 Ratings
Cash and Asset Management9.927 Ratings00 Ratings
Travel & Expense Management9.831 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting8.927 Ratings00 Ratings
Period Close9.935 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
NetSuite ERP
6.6
32 Ratings
14% below category average
Shopify Plus
-
Ratings
Budgeting and Forecasting6.026 Ratings00 Ratings
Project Costing6.023 Ratings00 Ratings
Cost Capture6.022 Ratings00 Ratings
Capital Project Management4.014 Ratings00 Ratings
Customer Contract Compliance9.913 Ratings00 Ratings
Project Revenue Recognition6.922 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
NetSuite ERP
4.1
17 Ratings
52% below category average
Shopify Plus
-
Ratings
Project Planning and Scheduling8.914 Ratings00 Ratings
Task Insight for Project Managers3.311 Ratings00 Ratings
Project Mobile Functionality3.010 Ratings00 Ratings
Definable Resource Pools3.68 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
NetSuite ERP
3.1
12 Ratings
81% below category average
Shopify Plus
-
Ratings
Award Lifecycle Management3.57 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
NetSuite ERP
3.3
19 Ratings
72% below category average
Shopify Plus
-
Ratings
Bids Analyzed and Compared3.58 Ratings00 Ratings
Contract Authoring1.910 Ratings00 Ratings
Contract Repository3.58 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated3.613 Ratings00 Ratings
Supplier Management9.913 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
NetSuite ERP
3.1
11 Ratings
73% below category average
Shopify Plus
-
Ratings
Risk Repository3.58 Ratings00 Ratings
Control Management1.911 Ratings00 Ratings
Control Efficiency Assessments3.57 Ratings00 Ratings
Issue Detection3.58 Ratings00 Ratings
Remediation and Certification3.58 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
NetSuite ERP
3.1
17 Ratings
75% below category average
Shopify Plus
-
Ratings
Transportation Planning and Optimization2.89 Ratings00 Ratings
Transportation Execution Management2.88 Ratings00 Ratings
Trade and Customs Management2.88 Ratings00 Ratings
Fulfillment Management9.914 Ratings00 Ratings
Warehouse Workforce Management2.511 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
NetSuite ERP
9.4
16 Ratings
24% above category average
Shopify Plus
-
Ratings
Production Process Design8.912 Ratings00 Ratings
Production Management8.914 Ratings00 Ratings
Configuration Management9.910 Ratings00 Ratings
Work Execution9.912 Ratings00 Ratings
Manufacturing Costs8.914 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
NetSuite ERP
8.3
159 Ratings
13% above category average
Shopify Plus
-
Ratings
Forecasting8.817 Ratings00 Ratings
Inventory Planning7.5156 Ratings00 Ratings
Performance Monitoring8.914 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
NetSuite ERP
3.9
13 Ratings
60% below category average
Shopify Plus
-
Ratings
Proposal Management2.610 Ratings00 Ratings
Product Master Data Management3.29 Ratings00 Ratings
Online Storefront
Comparison of Online Storefront features of Product A and Product B
NetSuite ERP
-
Ratings
Shopify Plus
8.2
41 Ratings
6% above category average
Product catalog & listings00 Ratings9.039 Ratings
Product management00 Ratings8.340 Ratings
Bulk product upload00 Ratings7.437 Ratings
Branding00 Ratings8.038 Ratings
Mobile storefront00 Ratings8.639 Ratings
Product variations00 Ratings8.439 Ratings
Website integration00 Ratings8.036 Ratings
Visual customization00 Ratings8.539 Ratings
CMS00 Ratings8.138 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
NetSuite ERP
-
Ratings
Shopify Plus
8.6
40 Ratings
12% above category average
Abandoned cart recovery00 Ratings8.039 Ratings
Checkout user experience00 Ratings9.139 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
NetSuite ERP
-
Ratings
Shopify Plus
9.1
38 Ratings
10% above category average
eCommerce security00 Ratings9.138 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
NetSuite ERP
-
Ratings
Shopify Plus
8.1
40 Ratings
6% above category average
Promotions & discounts00 Ratings8.339 Ratings
Personalized recommendations00 Ratings8.134 Ratings
SEO00 Ratings8.039 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
NetSuite ERP
-
Ratings
Shopify Plus
8.1
39 Ratings
2% above category average
Order processing00 Ratings8.639 Ratings
Inventory management00 Ratings7.238 Ratings
Shipping00 Ratings8.138 Ratings
Custom functionality00 Ratings8.438 Ratings
Best Alternatives
NetSuite ERPShopify Plus
Small Businesses
Zoho One
Zoho One
Score 9.3 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 8.4 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
24SevenOffice
24SevenOffice
Score 8.8 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetSuite ERPShopify Plus
Likelihood to Recommend
8.4
(393 ratings)
9.1
(41 ratings)
Likelihood to Renew
8.9
(50 ratings)
-
(0 ratings)
Usability
8.2
(253 ratings)
8.7
(8 ratings)
Availability
9.0
(16 ratings)
-
(0 ratings)
Performance
8.0
(15 ratings)
-
(0 ratings)
Support Rating
6.9
(217 ratings)
10.0
(1 ratings)
In-Person Training
7.3
(2 ratings)
-
(0 ratings)
Online Training
6.4
(10 ratings)
-
(0 ratings)
Implementation Rating
5.5
(17 ratings)
-
(0 ratings)
Configurability
8.7
(5 ratings)
-
(0 ratings)
Ease of integration
7.3
(3 ratings)
-
(0 ratings)
Product Scalability
9.0
(8 ratings)
-
(0 ratings)
Vendor post-sale
4.8
(2 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
NetSuite ERPShopify Plus
Likelihood to Recommend
NetSuite
NetSuite ERP is suitable for mid to large business organization. It has many in-built features that are not available in other ERP system. It is cloud based, that make it a plus. Easy to integrate with many leading application available in market. Easy to extract data from NetSuite ERP with multiple options. Performance is really good with more data volume.
Read full review
Shopify
Any business that needs to keep track of orders and payments would benefit from Shopify Plus. Customers information, orders, and payments are all saved and available for reference. You are able to refer to past orders to review trends and offer future purchase suggestions. Shopify Plus is also easy to use so it does not take long to train employees how to use this system.
Read full review
Pros
NetSuite
  • Customizable Reports and Saved Searches allow much more maneuverability
  • Elimination Entries that are driven by advanced intercompany journal entries
  • Journal Entries can be entered in as basic or advanced intercompany to better represent the type of transaction occurred for reporting purposes
  • Training through the LCS module can help shed knowledge on a range of topics at a self paced learning basis
  • NetSuite ERP offers to all users a SuiteAnswers platform to pose frequently asked questions with answers generated from a combination of NetSuite ERP experts, users, and more recently AI based.
Read full review
Shopify
  • Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
  • Great new features consistently being added, ahead of the curve on almost everything
  • Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
  • Most Merchant Success Managers are good and genuinely want to be helpful
  • A fantastic user interface, very logical and easy to use
  • Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.
Read full review
Cons
NetSuite
  • Some of the customization options are really complex and can be difficult to figure out without NetSuite ERP direct support.
  • The usability is a bit less intuitive than Quickbooks.
  • The cost to give someone a license to even just view information in NetSuite ERP is pretty high.
Read full review
Shopify
  • The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
  • Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
  • The 24/7 support doesn't seem as dedicated as they once were.
Read full review
Likelihood to Renew
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
Read full review
Shopify
No answers on this topic
Usability
NetSuite
It's beneficial if you know what you're doing, but it can be very confusing to find what you're looking for, and many things seem overly complicated or require too many steps to accomplish a simple task - which can be overwhelming for someone accustomed to QuickBooks.
Read full review
Shopify
It just works! It is so prolific worldwide that there are a plethora of partners who can support you. Development time is cut in half as many plugins can be used that would require custom development on other platforms. It is stable, fast, and scalable.
Read full review
Reliability and Availability
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Read full review
Shopify
No answers on this topic
Performance
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Read full review
Shopify
No answers on this topic
Support Rating
NetSuite
I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
Read full review
Shopify
Always are quick to answer our questions and help us find a solution
Read full review
In-Person Training
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Read full review
Shopify
No answers on this topic
Online Training
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Read full review
Shopify
No answers on this topic
Implementation Rating
NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
Read full review
Shopify
No answers on this topic
Alternatives Considered
NetSuite
In the past I always had a puzzle to assemble, with regards to data and management & ad-hoc reporting. With NetSuite ERP, as mentioned previously, everything is in one easy to retrieve place, and all the systems are there and cohesive. Although Workday Adaptive Planning and HFM are useful EPM systems, they lack the added functionality of being able to drill directly down into the details as they are not simultaneously, an ERP system. With those systems it is very often necessary to sign into the ERP (or whichever system, respectively). SAP Business Warehouse in my experience, was not at all user friendly in so many ways, in comparison. Creating dashboards, templates for predefined reports, as well as ad hoc reporting and analysis, are all very straightforward and very automatable in Netsuite, saving my team, as well as clients to whom we have deployed NetSuite ERP, so much time, effort, frustration, and in the end - money. From what I have learned collaborating with other departments, I believe they all would say the same. Perhaps not necessary to re-emphasize, but as mentioned before, it's not a one size fits all situation. I wouldn't recommend it for smaller businesses, such as fewer locations, departments, product lines, etc. to handle. The value for the money there, might not be as easily realized. Then again, it's all relative. There's no such thing as perfection. But my bias definitely leans towards NetSuite ERP in most cases (as well as the other Oracle products I have used in the past).
Read full review
Shopify
Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.
Read full review
Scalability
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Read full review
Shopify
No answers on this topic
Return on Investment
NetSuite
  • ROI - Revenue recognition, billing, inventory, and customer data all in one system. We consolidated 3 systems into one.
  • Higher operationally efficiency post-sale
  • Learning curve and complexity around customizing NetSuite ERP has slowed down internal process improvements
  • We've spent time and resources on configuring forms and workflows that take a decent amount of time to roll out.
Read full review
Shopify
  • Shopify Plus has been a very cost effective solution for us.
  • As our business grows, it's easy to train new hires on how to use Shopify Plus.
  • What we've lost in the missing features of Shopify we've made up for in the other areas.
Read full review
ScreenShots

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Netsuite's mobile-friendly design

Shopify Plus Screenshots

Screenshot of The home screen of your Shopify admin, including proactive home cards and reporting and live view insights.Screenshot of Your Shopify Plus store is ready for mobile commerce. Customers can browse and buy from your store with an optimized experience on device.Screenshot of Editing products across sales channels.Screenshot of Easily edit colours, typography, settings, and drag and drop sections for each of your store's templates with the theme editor.