Iris HR Software vs. QuickBooks Desktop Enterprise

Our staff is kept updated with more company policies and we are able to track their holiday and sick days much better. The help and support of their contact support are super good. They reply super fast and are very kind. Also, their sales department isn't pushy like other services they are very knowledgeable and kind.

Incentivized

QuickBooks Desktop Enterprise is very flexible. When you have made a mistake, most mistakes are fixed easily. This is wonderful if you know what you are doing. If you don't know what you are doing QuickBooks Desktop Enterprise gives the user, the ability to do many things incorrectly. If you are not an accountant, you don't know you are doing it incorrectly. That can be a problem.

Incentivized

• It's simple. I really appreciate that the layout of Octopus HR isn't something I have to question. I know where to look for something because it's clearly labeled, that's more than I can say for a lot of other HR systems I've seen.
• Support. If I ever have a question about setting something up, or if something goes wrong, they're always on top of it. For instance, I had no idea how to set up employee photos on our accounts. I tweeted them and they responded right away, I'm based in LA and they're a UK company, I was impressed that they were able to respond right away. They make sure their customers are taken care of.
• Great self guide. If there's ever an ordinary question I need answered their "Octopus Guide" is very thorough and walks you through everything.

Incentivized

• Detailed organization of financial information
• Several security measures and double check systems to ensure incorrect entries aren't made. This prevents accidental errors and protects the company from fraud.
• Ease of overall use
• Reporting can be as detailed or as general as you prefer. Each report allows you to look at the overall picture or access specific details of each aspect of the company financials.

Incentivized

• It can take some effort to understand
• Perhaps the price can go down a bit
• Menu layout

Incentivized

• I would like to see more ways to customize reports and have that process be more user friendly.
• I would like to see the process of creating year end giving statements be made more user friendly. Since I only do it once a year, I have to figure the process out every year.

Incentivized

Employees don't complain about it! If anything they've commented on how nice of a tool it is to have.

Incentivized

We've been using QuickBooks Enterprise Solutions from when the business started, 11 years ago. I don't see us changing programs any time soon as it is working pretty well for us now. It would be extremely time consuming to start from scratch with a new accounting or inventory management program.

Incentivized

QuickBooks provides all staff immediate access to the data in whatever form each person wants it. The balancing on entries prevents incorrect data entry on payables/receivables. Reports are easy to customize and save for future use. The records are easy to audit.

Incentivized

They have always been available to meet our needs when we need it. We have had zero complaints with getting the assistance we need.

Incentivized

QB is a good and reliable system. We probably should have explore the other modules rather that jump in to the conclusion that we needed a new ERP.

Incentivized

Very rare do I call the Quickbooks Enterprise Solutions support staff and I get a customer service associate quickly. On average, my wait time is near an hour, and at times even longer. After spending the first three minutes discussing my problem, they then begin to poke and prod around, sometimes the questions continue. But 80% of the time, the problem is over their head and they have to escalate the issue. The only problem is this escalation arrives usually after spending forty-five minutes poking and proding around but learning nothing. In short, my experience is rarely all that well, let alone great

Incentivized

It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard

Incentivized

easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.

Incentivized

If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.

Incentivized

I would say the pricing is good but it could be better. Also, the customer service is amazing they do such a great job and you can tell they know what they are doing. Visually it is very easy to use and looks very professional. It is a quick set up and they do their best to give you what you want and need.

Incentivized

We have selected this product as it is affordoable in terms of pricing and features too. Our clients is geeting lots of benefits by using this product. By using QuickBooks desktop client also manage the information realted to financials and also get the clear picture for the future by using the accounting information from this product.

Incentivized

It has worked for our small company in every way. We have very little issues with the software and when we have had problems, Intuit has stepped up and resolved in promptly.

Incentivized

• Employee efficiency. There's never a question of who I request my time off with. The program sets up line managers who take in all the requests.
• Less wasted time. Contact info and photo are very visible and easily accessed.

Incentivized

• Good value for the price. The initial setup was quick and easy.
• When properly set up and processes are followed it's decent at managing inventory which is something we had problems with. Have to have a dedicated employee to builds.
• Rolling up costs in multi-level BOM's is a project each time we have to review costs, it's very time consuming to manually update all assemblies.

Incentivized