What users are saying about
1 Ratings
110 Ratings
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Score 8.5 out of 100
1 Ratings
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Score 7 out of 100

Likelihood to Recommend

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Womply

It is best suited if you want to try and achieve more reviews of your business. It is also good if you do not want to take time responding to reviews. By the same token, it is less appropriate when auto-response is turned on. If there is a negative review, it is better to address it in person, as there may be a specific customer service issue that a computer response is not going to understand.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CRM On Demand
8.7
Womply
Customer data management / contact management
Oracle CRM On Demand
9.3
Womply
Workflow management
Oracle CRM On Demand
8.9
Womply
Territory management
Oracle CRM On Demand
9.3
Womply
Opportunity management
Oracle CRM On Demand
9.2
Womply
Integration with email client (e.g., Outlook or Gmail)
Oracle CRM On Demand
9.0
Womply
Contract management
Oracle CRM On Demand
7.8
Womply
Quote & order management
Oracle CRM On Demand
8.5
Womply
Interaction tracking
Oracle CRM On Demand
8.3
Womply
Channel / partner relationship management
Oracle CRM On Demand
8.2
Womply

Customer Service & Support

Oracle CRM On Demand
8.4
Womply
Case management
Oracle CRM On Demand
8.5
Womply
Call center management
Oracle CRM On Demand
8.7
Womply
Help desk management
Oracle CRM On Demand
8.1
Womply

Marketing Automation

Oracle CRM On Demand
8.9
Womply
Lead management
Oracle CRM On Demand
8.9
Womply
Email marketing
Oracle CRM On Demand
8.8
Womply

CRM Project Management

Oracle CRM On Demand
8.7
Womply
Task management
Oracle CRM On Demand
8.3
Womply
Billing and invoicing management
Oracle CRM On Demand
9.6
Womply
Reporting
Oracle CRM On Demand
8.2
Womply

CRM Reporting & Analytics

Oracle CRM On Demand
8.4
Womply
Forecasting
Oracle CRM On Demand
8.7
Womply
Pipeline visualization
Oracle CRM On Demand
8.6
Womply
Customizable reports
Oracle CRM On Demand
7.9
Womply

Customization

Oracle CRM On Demand
8.4
Womply
Custom fields
Oracle CRM On Demand
8.9
Womply
Custom objects
Oracle CRM On Demand
8.1
Womply
Scripting environment
Oracle CRM On Demand
7.9
Womply
API for custom integration
Oracle CRM On Demand
8.7
Womply

Security

Oracle CRM On Demand
9.4
Womply
Single sign-on capability
Oracle CRM On Demand
9.0
Womply
Role-based user permissions
Oracle CRM On Demand
9.8
Womply

Social CRM

Oracle CRM On Demand
9.8
Womply
Social data
Oracle CRM On Demand
9.8
Womply
Social engagement
Oracle CRM On Demand
9.9
Womply

Integrations with 3rd-party Software

Oracle CRM On Demand
8.6
Womply
9.0
Marketing automation
Oracle CRM On Demand
8.5
Womply
9.0
Compensation management
Oracle CRM On Demand
8.7
Womply

Platform

Oracle CRM On Demand
9.3
Womply
Mobile access
Oracle CRM On Demand
9.3
Womply

Pros

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Womply

  • Invites credit card users to leave a review.
  • Alerts me when a review has been made.
  • It can also provide an automated response on the rated website.
Anonymous | TrustRadius Reviewer

Cons

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Womply

  • The automated responses to ratings are a too mechanical in response.
  • There is not a lot of direct follow up with me as a user.
  • It would be helpful if a person at Womply would put together a monthly review and opportunities that we might be missing out on.
Anonymous | TrustRadius Reviewer

Usability

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Womply

No score
No answers yet
No answers on this topic

Implementation Rating

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Womply

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Womply

No answers on this topic

Return on Investment

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Womply

  • There are no hard numbers but we do average 3-4 reviews per week when it used to be 1 or 2 a month.
  • More ratings, especially positive, helps reflect on our business model and are good for us to see how we are really doing with customers.
Anonymous | TrustRadius Reviewer

Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Womply

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Oracle CRM On Demand
8.1
Womply
7.0

Usability

Oracle CRM On Demand
9.0
Womply

Implementation Rating

Oracle CRM On Demand
10.0
Womply

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