What users are saying about
Likelihood to Recommend
Qubit is well suited to a medium size organisation with enough resources to fire tests frequently and act on findings as they become available. An important detail to remember is that final implementation is often quite different to testing, so the ability to then transfer winning variations to your live projects is crucial
- Qubit provides a platform to quickly implement ideas for functionality and gives summarised results to validate (or invalidate) UX theories.
- Qubit allows relatively easy segmentation of our audience so that we are able to conditionally affect our site for visitors.
- Qubit offers a mix of simple and advanced tests that can range between very broad segments of our audience and extremely specific ones if necessary. We often use simple experiences to serve time-limited features onsite.
Likelihood to Renew
Based on 29 answers
Qubit is currently providing resources and support we do not have internally. Our relationship managers are exceptional and I feel well informed and well supported by their team. The tool is nice, but our contacts from the company are the real reason to maintain our relationship. They work hard for clarity and continue to help us push for additional opportunities.
Manager of 360° Experience
WaterFilters.NETConsumer Goods, 51-200 employees
Based on 17 answers
Very simple user interface, built on top of advanced functionality, makes the platform easy to use. The team at Qubit are also very open to feedback and introduce new and useful features fairly often. On the reporting side, the inbuilt dashboard reports are good for a top-level view of test results, and Qubit have made a lot of their output data available should you wish to run your own analysis
Reliability and Availability
Based on 3 answers
I would say that the Qubit account managers are always available for any request. We have a lot of different promotions that could always do with last minute optimizing or changes and Qubit can be relied on to get this changes up and running in an impressive amount of time, so that we don't need to patch live or wait for the next IT sprint. Invaluable to our business.
UX Design Lead
Green Smoke LLCConsumer Electronics, 51-200 employees
Based on 21 answers
Service is generally very fast, even for complex tests and reports. The interface is designed well and continually improved to make it easier to use, and all main functions are easily accessible to the user.
Based on 19 answers
Qubit is an excellent tool and is constantly being enhanced. Add to it their account success management team, and it's a force to be reckoned with.
Product Lead & Merchandising Manager
ChemistDirect.co.ukPharmaceuticals, 51-200 employees
Based on 6 answers
The Qubit team was very responsive and knowledgeable. Our training opportunities were limited due to issues on our side, but Qubit did a great job working within those constraints.
Manager II, Digital Commerce Operations
1-800 CONTACTSConsumer Goods, 501-1000 employees
Based on 8 answers
Implementation couldn't be easier. All we needed to do was insert the tag. (easy) and set up the data layer. (dev required)This was pretty smooth in comparison to some of the other tools we use on our site, and was done in less than a day.Note : Data needs to be collected for a set period of time before you can accurately rely on the data that you are receiving. This is normal though with everyone else that we have used
Senior UI/Front-End Developer
Blue AcornInternet, 51-200 employees
Based on 6 answers
Our requirements change throughout the year like most E Commerce retailers. At Christmas and Peak we're dealing with around ten times the usual traffic on the site. Qubit had no problems with this at all, tests continued to fire, and stats were still reported accurately. I don't think that it is the most server intensive .js anyway, but we have seen no issues at all.
Return on Investment
- Faster recognition of customer needs - finding out exactly what customers are doing when they come on site.
- Assessment of online assets for effectiveness and improvements - facilitated the analysis of 500 online feedback questionnaires for a campaign.
- Mapping out lead conversion and helping identify opportunities to improve it.
Legal & GeneralFinancial Services, 5001-10,000 employees
Premium Consulting/Integration Services—
Entry-level set up fee?