QuestionPro vs. Typeform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
QuestionPro
Score 10.0 out of 10
N/A
QuestionPro is an online survey creator software designed to gather insights for better data-driven decision-making through quantitative and qualitative research. The platform allows users to design surveys to deliver better customer experiences, create strategies for product-market, and improve teams/manager effectiveness.
$0
Typeform
Score 8.7 out of 10
N/A
Typeform is online form and survey software, focused on high-quality visuals and user experience. Users can create surveys, registration forms, tests & quizzes, contests, tutorials, shopping carts, and contact forms, without needing to write code. Typeform offers freemium plan pricing. Their basic plan is free for one user; their Pro plan in $35/month for one user (includes logic jump, respondent notifications, calculator, custom thank you screen, hidden fields, payment fields, and 2GB file…
$30
*Per Month
Pricing
QuestionProTypeform
Editions & Modules
Free
$0
Advanced
99/month
Team Edition
Contact Vendor
Research Edition
Contact Vendor
Essentials
$30
*Per Month
Professional
$35
*Per Month
Premium
$59
*Per Month
Offerings
Pricing Offerings
QuestionProTypeform
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details*For annual contract.
More Pricing Information
Features
QuestionProTypeform
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
QuestionPro
9.7
4 Ratings
20% above category average
Typeform
8.2
46 Ratings
3% above category average
Survey templates10.04 Ratings6.044 Ratings
Themes9.04 Ratings9.046 Ratings
Custom logo/branding10.04 Ratings9.544 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
QuestionPro
9.7
5 Ratings
13% above category average
Typeform
9.3
46 Ratings
9% above category average
Changes to live survey10.05 Ratings10.041 Ratings
Question design help9.05 Ratings8.039 Ratings
Multiple question types10.05 Ratings10.046 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
QuestionPro
10.0
5 Ratings
20% above category average
Typeform
8.5
40 Ratings
3% above category average
Survey logic flexibility10.05 Ratings8.540 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
QuestionPro
9.4
5 Ratings
14% above category average
Typeform
8.4
45 Ratings
2% above category average
Response tracking10.05 Ratings9.544 Ratings
Data export10.05 Ratings9.542 Ratings
Standard reports8.05 Ratings9.040 Ratings
Custom reports10.04 Ratings6.027 Ratings
Analytics9.05 Ratings8.038 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
QuestionPro
10.0
5 Ratings
14% above category average
Typeform
9.7
31 Ratings
11% above category average
Access controls10.05 Ratings9.928 Ratings
Compliance10.04 Ratings9.525 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
QuestionPro
7.7
4 Ratings
7% below category average
Typeform
8.3
24 Ratings
1% above category average
Vendor-offered crowdsourcing5.33 Ratings8.79 Ratings
Respondent restrictions10.04 Ratings7.923 Ratings
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User Ratings
QuestionProTypeform
Likelihood to Recommend
10.0
(11 ratings)
8.9
(46 ratings)
Likelihood to Renew
7.6
(6 ratings)
10.0
(1 ratings)
Usability
10.0
(3 ratings)
8.9
(10 ratings)
Support Rating
7.0
(1 ratings)
5.7
(7 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
QuestionProTypeform
Likelihood to Recommend
QuestionPro Inc
QuestionPro is great for forced-choice and Likert-scale data, and it easily turns raw data into readable statistics. The simple interface lacks attractiveness but is easy to learn and use, even for members outside the digital age. QuestionPro is less effective for qualitative data and short answer responses in large quantities. Reporting and analytic features leave this information in the bulky design, clogging the report and preventing cohesive presentation of the data.
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Typeform
Typeform is definitely a leader in the online survey space and that's for a reason. Between logic mapping and the ease of use for the end user, it's a solid app. The unfortunate thing, however, is the price tag--particularly considering the protection you receive from bots. Typeform only allows a certain number of responses at certain package levels, ie: the lowest level, you get a very limited number of responses but in order to receive more responses before your survey is locked, you must upgrade. This is what ultimately lead us to cancel with them. When you post a survey on Typeform, that survey is automatically posted publicly on their website--making it widely available to bots. Typeform offers no easy form of protection like a standardized captcha that you can add to the survey in order to filter bots out. Instead, there are several "work arounds" that they advise users to do that have very limited degrees of success. A quick online search shows that Typeform knows this is clearly an issue, yet they have yet to build in a bot-prevention feature. Since their plan prices vary by number of responses, it seems that they have no incentive to limit the amount of bots filling out surveys I believe. Ultimately, we canceled because, although the app is powerful, it just seemed like their business practices were unethical in my opinion.
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Pros
QuestionPro Inc
  • Before choosing QuestionPro, we evaluated it and Qualtrics, SurveyGizmo, and SurveyMonkey. A committee tested each of 141 key features on all four products. QuestionPro did well in the comparison and we have ended up using even more features that we tested. The summary of that work can be found here: https://oit.utk.edu/research/documentation/qualtrics-to-questionpro/.
  • The way it handles anonymous surveys is particularly good. With most products, you have to remember to check the "anonymous" box to prevent it from saving email addresses or other identifiable data. But if you forget to do so, you can't tell by taking the survey. Question pro uses "Respondent Anonymity Assurance" that must be turned on by the company (a quick request from the chat window will suffice) and then it can never be turned off. This activates a link that appears on the bottom left-hand of each survey page. Clicking it takes the survey participant to a company page which assures them that the anonymous feature is indeed turned on.
  • It has a very nice combination of great power and ease of use.
  • The support we have received from the company has been excellent. Our team has worked with around 30 research software vendors for over 35 years and this company stands out as being extremely responsive to our needs. We told them we needed a migration tool to help us move from Qualtrics to QuestionPro and they created one in just a few weeks. They've added or improved a number of other features for us, at no charge.
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Typeform
  • The calculator tool allows you to use numerical formulas to create logic within your form for specific behavior.
  • Compatible with modern web browsers for both building a form and publishing, allowing it to work and look good on any device.
  • Integration with products like Zapier allow you to use it as part of a larger automation in your company.
  • Visually pleasing designs with use of themes, images and video to match your branding.
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Cons
QuestionPro Inc
  • The current user interface for designing and editing questions is truly awful. A big step backwards from earlier user interfaces which were great.
  • Customer support is not very helpful.
  • Results of survey are not exported in a way that is easy to translate into R data frame.
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Typeform
  • The pricing structure is a little steep, especially for the Pro+ plan. It would be nice if they had an a la carte option because there are some features we are paying for that we will never use.
  • When creating forms, sometimes the cursor will inexplicably leave the field you are typing in and leave you with incomplete sentences.
  • Even though we are paying for our use, we still have the Typeform branding on our forms, which I think should be removed once you upgrade from the basic plan.
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Likelihood to Renew
QuestionPro Inc
It's a fine product, but it's also a very competitive field, so it wouldn't take much to knock QuestionPro from top tier status. I would like to see more functionality in all programs, so whichever program does that first is likely to get my money in the next round of budgeting.
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Typeform
We have had such success with Typeform, and it has been able to exceed our expectations for the range of products it offers
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Usability
QuestionPro Inc
QuestionPro is very easy to use. There are lots of question types and drag and drop functionality. There are lots of ways that make the platform easy to use
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Typeform
Typeform takes a little bit of getting used to. Compared to Google Forms there are a lot more parts to the software and customizing the form isn't as intuitive. I have also found that embedding it into one smaller section of a webpage seamlessly can be a little tricky. But everything can be figured out eventually and the analytics are very good.
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Support Rating
QuestionPro Inc
They offer email, chat, and phone support. I have used the chat support several times. Response time was fast, but the rep did not always have the answer. Inquiries are answered quickly and thoroughly.
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Typeform
I haven't used the support portion of Typeform, as everything was quite easy to use. I have never encountered a situation where I did not know what to do or how to fix something myself. Typeform is very easy to adopt within any organization, no matter if you understand tech or not.
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Implementation Rating
QuestionPro Inc
Try every feature and test take your surveys multiple times, running through different scenarios.
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Typeform
No answers on this topic
Alternatives Considered
QuestionPro Inc
First of all, QuestionPro has powerful futures when we compare it with others. I am not sure but somehow interface of the product is always important for some more than its functionality. QuestionPro has many features, functionality and has a great interface. It is easy to use and a software that is easy to understand.
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Typeform
When looking for a feature rich & flexible / customizable solution, Typeform beats out everyone. However, for specific use cases (like NPS), AskNicely is a clear winner in terms of features, but is much too expensive. Typeform is also fun to use, especially compared to Wufoo which seems so out of date
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Return on Investment
QuestionPro Inc
  • QuestionPro is being used to automate surveys that were previously done by hand. We would not have been able to do this without the anonymous tracking feature. It has cut turnaround of reports by more than half.
  • This is of course more efficient, but this could be expected of any software that automates a survey for you.
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Typeform
  • Typeform has helped guide our Customer Success, Product, and Marketing teams in strategizing how to engage with customers better, and it has also given us a quick and easy way to do so! By collecting feedback and being able to share it across internal teams, we can coordinate our efforts to build our customers a better tool.
  • Typeform has proved to be an elegant solution to one of our earlier vexing problems (previous survey tools that looked annoying, had extremely limited branding options/were not customizable, and didn't integrate well with the rest of our tool set) while not breaking the bank for us - it's a very reasonable price point and does WAY more than the previous tools we were paying just as much for.
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ScreenShots