Salesforce Inbox vs. Salesloft

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesforce Inbox
Score 8.0 out of 10
N/A
Salesforce Inbox is a set of apps that add "relationship intelligence" to the Salesforce Sales Cloud. SalesforceIQ Inbox connects customer data from the Sales Cloud to users' email inboxes, surfacing contextual information that can be used to write relevant messages. It also allows users to create leads, contacts, and opportunities and log emails to Salesforce from within their inbox. It is a sales email and intelligence tool that includes email tracking, automated reminders to follow up on…
$25
per month per user
Salesloft
Score 8.1 out of 10
N/A
Salesloft’s Revenue Orchestration Platform uses AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal.N/A
Pricing
Salesforce InboxSalesloft
Editions & Modules
Essentials
$25
per month per user
Professional
$75
per month per user
Enterprise
$150
per month per user
Unlimited
$300
per month per user
No answers on this topic
Offerings
Pricing Offerings
Salesforce InboxSalesloft
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Salesforce InboxSalesloft
Considered Both Products
Salesforce Inbox
Chose Salesforce Inbox
SalesforceIQ Inbox and HubSpot are both useful in small business organizations. Since they almost have the same features it's hard to tell why SalesforceIQ Inbox is better than other tools. I think the G Suite integration with filters feature is an advantage. The fact is when …
Salesloft

No answer on this topic

Top Pros
Top Cons
Best Alternatives
Salesforce InboxSalesloft
Small Businesses
Mailtrack
Mailtrack
Score 8.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Mailtrack
Mailtrack
Score 8.8 out of 10
Mixmax
Mixmax
Score 8.8 out of 10
Enterprises
Groove, a Clari company
Groove, a Clari company
Score 7.7 out of 10
Outreach
Outreach
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Salesforce InboxSalesloft
Likelihood to Recommend
9.7
(5 ratings)
8.7
(260 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(3 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
Online Training
-
(0 ratings)
7.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
8.7
(143 ratings)
User Testimonials
Salesforce InboxSalesloft
Likelihood to Recommend
Salesforce
When sending emails Salesforce Inbox provides valuable insights before sending. We usually send emails to clients and before Salesforce Inbox we would need to check in Salesforce to get details regarding the contact we are sending to. With the Salesforce Inbox there is no need to look in Salesforce as it is connected directly to Gmail or Outlook.
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SalesLoft
In my experience, Salesloft is suitable for BDR/SDR teams that need to manage a lot of outbound activities in support of inbound leads, event-based leads, and pure cold calling and cold-emailing. Prior to implementing Salesloft the BDR/SDR job was very hard to do well as there was very limited automation and a lot of manual tasks required to get everything just right. Our volume of meetings booked and opportunities generated has more than doubled as a result of implementing Salesloft.
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Pros
Salesforce
  • Excellent response time.
  • Extensive notifications for all parties.
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SalesLoft
  • Sequence's and AB Testing
  • Live Tracking Data and Insights into email performance
  • In house analytics to monitor not only the performance of campaigns but also specific users/reps using the platform
  • integrates well with the rest of our tech stack (apollo + salesforce)
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Cons
Salesforce
  • Reports
  • Reminders
  • If [there is] too much data, bugs sometimes occur.
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SalesLoft
  • The inbound dialer. I don't particularly like having to open a second window just for inbound calls. Especially if I forget to close it during a meeting and get interrupted.
  • The texting interface. I can have emails templated, to fill fields pulled from the lead profile, like name, company, positions, etc. I would like the same functionality for texting, especially since I send as many texts as I do emails. Even being able to save snippets or templates would be nice.
  • On the note of texting, having a dedicated tab in the People view for text messages would do a lot to let me catch up on other people's conversations with the lead, instead of having to find them on the main Activity tab.
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Likelihood to Renew
Salesforce
No answers on this topic
SalesLoft
The renewal really depends on who the client is. SalesLoft works for some clients better than others.
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Usability
Salesforce
No answers on this topic
SalesLoft
SalesLoft is a fantastic product that will be extremely helpful to any Sales Rep looking to organize their information and stay one step ahead. While it has its shares of quirks and bugs it proves to be an awesome tool for anyone that is in the sales industry.
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Support Rating
Salesforce
No answers on this topic
SalesLoft
great support team
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Implementation Rating
Salesforce
No answers on this topic
SalesLoft
must invest time and effort in define the best way to integration with Salesforce in order to get data visualization
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Alternatives Considered
Salesforce
While I have not used many other automated email CRM integration systems, SalesforceIQ is hands down a crucial part of my daily work flow. I could not picture our company putting up the monthly numbers we are able to allocate without the efficiency and concise notification settings SalesforceIQ gives Everlasting Capital. I highly recommend if you're looking for fast integration results to update numerous departments within your company, to look into SalesforceIQ as it will make your daily tasks substantially easier while keeping all parties more thoroughly notified.
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SalesLoft
ZoomInfo Engage is too clunky to use. User experience is terrible and not friendly. Too many clicks to do many things that are much easier to do in Salesloft. The native integration to Zoominfo contact data (Sales OS) is nice, but is no better than the integration between Zoominfo Sales OS and Salesloft. We also churned off of Apollo.io because the site continually crashed while my reps were doing cold calls. When you can't use the platform, we can't do our job.
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Return on Investment
Salesforce
  • Time is money! This makes it much faster for me to contact more prospects.
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SalesLoft
  • The biz dev team would not function nearly as well as it does without Salesloft -- invaluable.
  • Insight into optimal call times has been extremely valuable.
  • Clarity on # of contacts added to cadence on a daily/weekly basis has greatly improved success and coaching.
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