What users are saying about
10 Ratings
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Top Rated
358 Ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Spiff

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
358 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Feature Set Ratings

  • Spiff ranks higher in 1 feature set: Sales ICM

Sales ICM

1.0

Salesforce Maps

10%
8.5

Spiff

85%
Spiff ranks higher in 8/8 features

Sales compensation plan creation

1.0
10%
1 Rating
8.4
84%
120 Ratings

Complex sales crediting

N/A
0 Ratings
8.5
85%
111 Ratings

Sales compensation process automation

N/A
0 Ratings
8.8
88%
140 Ratings

Incentive auditing/regulation compliance

N/A
0 Ratings
8.9
89%
90 Ratings

Sales compensation dashboards & forecasting

N/A
0 Ratings
8.7
87%
138 Ratings

Incentive modeling

N/A
0 Ratings
8.2
82%
98 Ratings

Agile incentive strategy

N/A
0 Ratings
8.6
86%
84 Ratings

ICM mobile visibility

N/A
0 Ratings
8.1
81%
76 Ratings

Attribute Ratings

  • Spiff is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

7.4

Salesforce Maps

74%
3 Ratings
9.1

Spiff

91%
172 Ratings

Likelihood to Renew

Salesforce Maps

N/A
0 Ratings
8.5

Spiff

85%
8 Ratings

Usability

5.0

Salesforce Maps

50%
1 Rating
9.5

Spiff

95%
161 Ratings

Availability

Salesforce Maps

N/A
0 Ratings
8.8

Spiff

88%
3 Ratings

Performance

Salesforce Maps

N/A
0 Ratings
8.8

Spiff

88%
3 Ratings

Support Rating

1.0

Salesforce Maps

10%
1 Rating
7.2

Spiff

72%
5 Ratings

Online Training

Salesforce Maps

N/A
0 Ratings
9.5

Spiff

95%
2 Ratings

Implementation Rating

Salesforce Maps

N/A
0 Ratings
7.0

Spiff

70%
4 Ratings

Configurability

Salesforce Maps

N/A
0 Ratings
9.1

Spiff

91%
1 Rating

Ease of integration

Salesforce Maps

N/A
0 Ratings
9.1

Spiff

91%
1 Rating

Product Scalability

Salesforce Maps

N/A
0 Ratings
8.2

Spiff

82%
3 Ratings

Vendor post-sale

Salesforce Maps

N/A
0 Ratings
9.1

Spiff

91%
1 Rating

Vendor pre-sale

Salesforce Maps

N/A
0 Ratings
9.1

Spiff

91%
1 Rating

Likelihood to Recommend

Salesforce

If you are a small business or have a small team in the field, anything Salesforce and its components should be avoided. Its price-point and ROI are overstated.
Read full review

Spiff

Spiff is great if you are using Salesforce as your CRM and keep your deal data in SFDC clean. I'm not as familiar with their other CRM integrations or manual upload features. It is also best suited for teams of at least 10 - less than that and the price might not be worth it. But if you are trying to manage commissions for 10 or more reps, or plan to grow the sales team in the near future, you need a commissions tool and Spiff is a great option.
Read full review

Pros

Salesforce

  • Color coding different accounts or data fields.
  • Ability to see travel time and not just distance.
  • Lots of data fields to pull from - big recent improvement.
Read full review

Spiff

  • Great UI that can easily break down each account and all adjustments as well as base calculations at any level.
  • Amazing support team with almost real time support via Slack and email.
  • Listens and implements product feedback quickly. Some features I have asked for are delivered within a quarter.
Read full review

Cons

Salesforce

  • Lots of glitches
  • Get signed out often, which interrupts the day
  • Could be more intuitive
Read full review

Spiff

  • Some formulas and coding are not that intuitive.
  • Sometimes Spiff is too transparent with the information that is shared on the reps' plans from a front-end perspective.
  • There are many workarounds that we code (specifically with statement cards on the front-end) that take more time.
Read full review

Pricing Details

Salesforce Maps

Starting Price

$30 per user / month

Editions & Modules

Salesforce Maps editions and modules pricing
EditionModules
Winter 2017 / 10.4.6$301

Footnotes

  1. per user / month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Spiff

Starting Price

Editions & Modules

Spiff editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Get Pricing

    Likelihood to Renew

    Salesforce

    No answers on this topic

    Spiff

    I enjoy using it and it is easy to see where you stand, the issue is still no live tracking, or at the very least, twice daily updates. You have the update in the morning, but I would like to see where I stand at the end of the day as well
    Read full review

    Usability

    Salesforce

    Worked well once you figured it out. The 'help portal' was no 'help'. Once you get done self-teaching yourself enough of the terminology and workings, it is pretty quick and easy to use. But the learning curve, again, is not worth the time or effort
    Read full review

    Spiff

    Overall the tool is user-friendly and intuitive. The articles in Spiff University have been helpful in walking me thru questions and figuring out issues I run across when playing with rules and calculations. I've found 30-minute demos for our end-users are more than adequate as they are able to maneuver around on their own very easily. Formula reading/writing in Spiff is also similar to Excel/R so one can quickly adapt.
    Read full review

    Reliability and Availability

    Salesforce

    No answers on this topic

    Spiff

    In all my time using Spiff, I only recall it being unoperational (outside the times when there is scheduled maintence. During those times, Spiff does a good job at communicating when their services will be offline and why). The times when I do get a small error, 9 times out a 10 a simple refresh of the browser will fix the issue.
    Read full review

    Performance

    Salesforce

    No answers on this topic

    Spiff

    Pages load quickly, dashboards update numerous times throughout the day, and the integrations are seamless and operate without a hitch. On occasion, commissions will be delayed in calculating corrctly by a day or so, but that is quite rare. I don't find that delay to be a huge hinderance anyways.
    Read full review

    Support Rating

    Salesforce

    Support was comical. It was barely available and the few times I did get help the language barrier was extraordinarily problematic
    Read full review

    Spiff

    I needed my account to be set up and there seemed to be some technical issues with onboarding and a customer service rep made herself immediately available to liaison with our IT department to get me up and running. I did not expect them to tend to our request with such urgency.
    Read full review

    Online Training

    Salesforce

    No answers on this topic

    Spiff

    The training was conducted by our Spiff Account Manager and they would even create recorded videos we could send to the sales team so when they log in, they would understand how to use Spiff. Account managers at Spiff are a huge reason why I like that company.
    Read full review

    Implementation Rating

    Salesforce

    No answers on this topic

    Spiff

    I wasnt invovled but I heard it went smoothly!
    Read full review

    Alternatives Considered

    Salesforce

    MapAnything is very easy to use but it appears that similar companies are too. Because of the new pricing structure, they are expensive.
    Read full review

    Spiff

    Spiff does not really integrate with ADP and I really wish it would. I think there is a lot of potential there and it could help solve any discrepancies with my check. Also having someone to go to, i.e. with ADP I can go to HR, but Can I also do that for Spiff? Or is there a Spiff rep that supports Sysdig?
    Read full review

    Scalability

    Salesforce

    No answers on this topic

    Spiff

    We have a fairly large Enterprise sales team (200+ people and growing). Back when I first started at my organization this number was actually around 100 people. We've doubled in size since then and we have had zero problems adding these additional users.
    Read full review

    Return on Investment

    Salesforce

    • Increased efficiency
    • Reduced labor time
    • Improved visibility
    Read full review

    Spiff

    • For me as an end user - I notice that my commission scheme is going down.
    • As an end-user - this will allow me to communicate with the management to discuss my compensation plan.
    • It increase the transparency within the company and allow to manage my time more.
    Read full review

    Screenshots

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