What users are saying about
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Top Rated
113 Ratings

SAP Litmos

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Top Rated
113 Ratings
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Score 8.4 out of 100
229 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

SAP Litmos

SAP Litmos is suited well across entire organization of any type and size where employees need to acquire more knowledge on business aspects like sales, marketing, supply chain, procurement, task management etc. SAP Litmos will simplify learning management, by allowing business users to take courses and it’s a fun way to enhance healthy competition between users.
Sharon Kwee, Ph.D | TrustRadius Reviewer

SAP SuccessFactors

Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

SAP Litmos
8.1
SAP SuccessFactors
Course authoring
SAP Litmos
7.6
SAP SuccessFactors
Course catalog or library
SAP Litmos
8.2
SAP SuccessFactors
Player/Portal
SAP Litmos
8.5
SAP SuccessFactors
Learning content
SAP Litmos
8.4
SAP SuccessFactors
Mobile friendly
SAP Litmos
8.1
SAP SuccessFactors
Progress tracking & certifications
SAP Litmos
8.6
SAP SuccessFactors
Assignments
SAP Litmos
8.1
SAP SuccessFactors
Compliance management
SAP Litmos
8.3
SAP SuccessFactors
Learning administration
SAP Litmos
8.6
SAP SuccessFactors
Learning reporting & analytics
SAP Litmos
6.9
SAP SuccessFactors
Social learning
SAP Litmos
7.8
SAP SuccessFactors

Human Resource Management

SAP Litmos
SAP SuccessFactors
7.8
Employee demographic data
SAP Litmos
SAP SuccessFactors
7.7
Employment history
SAP Litmos
SAP SuccessFactors
8.3
Job profiles and administration
SAP Litmos
SAP SuccessFactors
6.8
Workflow for transfers, promotions, pay raises, etc.
SAP Litmos
SAP SuccessFactors
6.7
Organizational charting
SAP Litmos
SAP SuccessFactors
7.7
Organization and location management
SAP Litmos
SAP SuccessFactors
7.9
Compliance data (COBRA, OSHA, etc.)
SAP Litmos
SAP SuccessFactors
9.3

Payroll Management

SAP Litmos
SAP SuccessFactors
8.8
Pay calculation
SAP Litmos
SAP SuccessFactors
9.1
Support for external payroll vendors
SAP Litmos
SAP SuccessFactors
8.8
Off-cycle/On-Demand payment
SAP Litmos
SAP SuccessFactors
10.0
Benefit plan administration
SAP Litmos
SAP SuccessFactors
8.9
Direct deposit files
SAP Litmos
SAP SuccessFactors
8.9
Salary revision and increment management
SAP Litmos
SAP SuccessFactors
7.3
Reimbursement management
SAP Litmos
SAP SuccessFactors
8.4

Leave and Attendance Management

SAP Litmos
SAP SuccessFactors
7.9
Approval workflow
SAP Litmos
SAP SuccessFactors
8.0
Balance details
SAP Litmos
SAP SuccessFactors
7.9
Annual carry-forward and encashment
SAP Litmos
SAP SuccessFactors
7.8

Employee Self Service

SAP Litmos
SAP SuccessFactors
7.9
View and generate pay and benefit information
SAP Litmos
SAP SuccessFactors
6.8
Update personal information
SAP Litmos
SAP SuccessFactors
8.1
View company policy documentation
SAP Litmos
SAP SuccessFactors
8.1
Employee recognition
SAP Litmos
SAP SuccessFactors
8.4
View job history
SAP Litmos
SAP SuccessFactors
8.2

Asset Management

SAP Litmos
SAP SuccessFactors
7.6
Tracking of all physical assets
SAP Litmos
SAP SuccessFactors
7.6

HR Reporting

SAP Litmos
SAP SuccessFactors
7.1
Report builder
SAP Litmos
SAP SuccessFactors
7.1
Pre-built reports
SAP Litmos
SAP SuccessFactors
7.0
Ability to combine HR data with external data
SAP Litmos
SAP SuccessFactors
7.1

Onboarding

SAP Litmos
SAP SuccessFactors
8.3
New hire portal
SAP Litmos
SAP SuccessFactors
8.1
Manager tracking tools
SAP Litmos
SAP SuccessFactors
8.0

Performance and Goals

SAP Litmos
SAP SuccessFactors
8.3
Corporate goal setting
SAP Litmos
SAP SuccessFactors
8.2
Individual goal setting
SAP Litmos
SAP SuccessFactors
8.1
Line-of sight-visibility
SAP Litmos
SAP SuccessFactors
7.5
Performance tracking
SAP Litmos
SAP SuccessFactors
8.0

Performance Management

SAP Litmos
SAP SuccessFactors
8.0
Performance plans
SAP Litmos
SAP SuccessFactors
7.9
Performance improvement plans
SAP Litmos
SAP SuccessFactors
7.3
Review status tracking
SAP Litmos
SAP SuccessFactors
8.1
Review reminders
SAP Litmos
SAP SuccessFactors
8.0
Multiple review frequency
SAP Litmos
SAP SuccessFactors
7.6

Succession Planning

SAP Litmos
SAP SuccessFactors
9.3
Create succession plans/pools
SAP Litmos
SAP SuccessFactors
9.4
Candidate ranking
SAP Litmos
SAP SuccessFactors
9.2
Candidate search
SAP Litmos
SAP SuccessFactors
9.4
Candidate development
SAP Litmos
SAP SuccessFactors
9.3

Recruiting / ATS

SAP Litmos
SAP SuccessFactors
4.4
Job Requisition Management
SAP Litmos
SAP SuccessFactors
8.3
Company Website Posting
SAP Litmos
SAP SuccessFactors
8.4
Publish to Social Media
SAP Litmos
SAP SuccessFactors
7.5
Job Search Site Posting
SAP Litmos
SAP SuccessFactors
8.3
Duplicate Candidate Prevention
SAP Litmos
SAP SuccessFactors
8.2
Applicant Tracking
SAP Litmos
SAP SuccessFactors
8.4
Notifications and Alerts
SAP Litmos
SAP SuccessFactors
8.4

Pros

SAP Litmos

  • The best feature is that it provides training opportunities on an individual level.
  • The major part of training is course uploading which is very easy and simple.
  • It allows the users to conduct exams and quizzes to examine the progress of everyone who is part of the training program.
Warwick Beban | TrustRadius Reviewer

SAP SuccessFactors

  • The Recruiting module is one of the best tools on SuccessFactors. This has so many capabilities and has truly helped managing all the positions and candidates that have applied to our requisitions.
  • The Learning module is a great asset to provide and push out required training for all employees. Tracking and reporting is seamless and easy to execute. Easy to manage, update and provide to all or a few employees.
  • Performance and Goals module is a great way to track and maintain professional and personal goals. This process is easy to track, update when needed, and beneficial for manager and direct reports. Powerful and accurate goal management for all levels.
  • Reporting module is easy to create own customized reports as needed that may not be standard out of the box. Ability to share those reports across groups/employees is extremely beneficial.
  • The org chart functiality is really impressive. You can make edits/changes within the org chart that have real time effects. The ease to view divisions and company org charts is so simple. One of the best features of any HRIS I have ever experienced.
Adam Kasten, PHR | TrustRadius Reviewer

Cons

SAP Litmos

  • Improved search function/capability - searching for courses or users is particularly tricky sometimes if you don't include the exact verbiage in a course, etc.
  • There is currently no reporting options on gamification levels. For a company that is currently using badging and gamification in the system, this seems like it is a missing feature.
  • Reporting in general could be cleaned up a bit and made a little less confusing. There are 100 ways to run reports currently and every time I do it I have to sit, think, and play around with what I want included in my report in order to make sure I capture the appropriate data.
  • Being able to download a course after uploading it. For example, if I upload a video or a SCORM file from a vendor and I lose that file in my email, I am not able to download the course package from the settings menu. It only gives me the option to upload a new file to the course. It would be great to have the ability to download the file in this particular instance.
  • After assigning a course to a team you are not able to un-assign individual users from the course. We run into this issue so often when we want to just remove ONE person but are unable to because "it was assigned via teams". This would be a really convenient feature to have.
Jessica Lienemann | TrustRadius Reviewer

SAP SuccessFactors

  • There is a high level of disparity between some of the products. Many were purchased later on and "bolted" to the existing software. Unfortunately, there are always parts of this purchased software that do not mesh well with the existing system. They sometimes require separate log ins, additional uploads/permission/management, and sometimes separate reporting. There hasn't been much of an effort by SuccessFactors to better align these products so that there is a fluid transition between the modules.
  • The system lags in several key areas. The latest software update (v12) adds a far more robust homepage, however, it slows the initial site load considerably. Navigation between the modules is also very slow.
  • Parts of the software are dated. They either lack functionality that most systems have today or simply look like older technology. The v12 update improves on this issue but is only available for some modules.
  • Much of the software feels like it was "designed" by programmers. The user interface is not the most intuitive and can be confusing for non tech-savvy users. Even more astute users struggle with over-complicated processes and layouts.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SAP Litmos

SAP Litmos 9.4
Based on 4 answers
For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
Nick Saunders | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 2.7
Based on 13 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
Anonymous | TrustRadius Reviewer

Usability

SAP Litmos

SAP Litmos 8.8
Based on 55 answers
I think overall usability is good to great. The user and admin interface is customizable and very easy to use. Litmos does release new features every quarter and it definitely enhances and builds value for the product. Our Company uses the Litmos system extensively, probably more than the majority of Litmos clients. With feature releases, we tend to notice bugs but they are quick to fix the major ones.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 2.7
Based on 3 answers
For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult.For end user, it is quite easy.
Anonymous | TrustRadius Reviewer

Reliability and Availability

SAP Litmos

SAP Litmos 7.4
Based on 2 answers
We rarely have issues with down time. Obviously, the user's browser, etc. can come into play. But, overall, this is what I would call stable software. And, it has the advantage of being accessed over the internet so learners can access from home if they want.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Performance

SAP Litmos

SAP Litmos 8.1
Based on 2 answers
They still have a way to go with their reporting. But, they have been working on this and they continue to improve.
Aside from reporting, I would say that SAP Litmos performs very well. I rarely have any issues at all - even given the things I normally have open on my computer!
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Support Rating

SAP Litmos

SAP Litmos 7.4
Based on 8 answers
The knowledgebase is very generic, so beyond some basic, "this is how you use Litmos", I am not super impressed with the self-service options for troubleshooting issues or finding best practices from peers. Getting a response from specialists also takes a great deal of effort. The initial ticket is almost never where my answer comes from, so I have to wait on the escalation to take place, and usually that goes to an account specialist. Once I get that, there is usually a back and forth before we agree on what the issue is. Service is always courteous, but not efficient. I am never sure where my ticket stands with regard to escalation/processing, so I have to inquire. Service tickets and service are not a clean process right now, at least not for me. Nothing like it was during our implementation.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 6.1
Based on 21 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
Anonymous | TrustRadius Reviewer

Implementation Rating

SAP Litmos

SAP Litmos 8.7
Based on 54 answers
Litmos implementation is the BEST. I've done other implementations where you're either 100% on your own, or there are only pieces that can be transferred. The Litmos team is there to offer as much or as little support as needed and include full-service implementation out of the gate (no additional charge)
Valerie Marsh | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 3.6
Based on 1 answer
We had to delay go live of EC due to bad councelling of our implementation partner.
Anonymous | TrustRadius Reviewer

Alternatives Considered

SAP Litmos

Having reviewed our situation regularly in regards to ensuring our learners have learning tech at the bleeding edge, which goes for both an off-the-shelf LMS/LXP product and building a bespoke LMS system, SAP Litmos continues to be the best choice for our business model. Off-the-shelf LMS systems all do the same functions pretty well in regards to hosting content, but the continued development of both the integrations & features make SAP stand out, alongside their easy to navigate platform - it also stands out as having an easy to administer from a back-office POV allowing a number of stakeholders to assist in the marking and ongoing development of content.
Ben Calderbank | TrustRadius Reviewer

SAP SuccessFactors

Current environment includes ADP WorkforceNow and it had limitations on workflows and performance. Workday was reviewed but found to be cost prohibitive at the time. SF provided a good balance of needs we were looking for with core modules we needed to develop.
Tony Deblauwe | TrustRadius Reviewer

Scalability

SAP Litmos

SAP Litmos 8.2
Based on 2 answers
We've had no issues, really, and have gone through more than one acquisition while using the product. It is definitely scalable.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Return on Investment

SAP Litmos

  • Increased employee engagement- offered courses such as HIPAA training and included interactive quizzes that encouraged learner participation
  • increased training compliance rates- tripled our training compliance rates received positive feedback on learner experience and content of training modules
  • Simplified Reporting- Allowed automated reporting of training numbers to internal managers of their staff . Also allowed the training team to monitor utilization rates and login activity for both internal and external learners
  • Customized Content- Allowed our organization to add customized content including training attestations and personalized certificates when learners completed training.
Summer Alphonso | TrustRadius Reviewer

SAP SuccessFactors

  • SF is not cheap. I wouldn't recommend it as a solution for a small business. And while it is constantly being developed, in my humble opinion it is not yet a mature enough player to provide a large business the flexibility and support that it needs. It is a good tool for mid-size businesses.
  • The amount of support that is needed from SF in order to use the system to its fullest potential can really only be gained with a dedicated support representative (very costly) and most changes that need to be made are additional charges and are outsourced to other preferred consultant groups that work regularly with SF. These are costly and can quickly add up based on the level of customization and changes that need to be made each year.
  • I'm in Human Resources so I hear all the moaning and complaining from managers and employees regarding performance management and compensation planning. I've been in several companies and used several other tools to administer comp and performance manaement. I will say that the base compensation, goal planning, and performance management modules in SF are efficient and easy to use and administer. Like any system, you just need to get through the initial implementation phase to reap the full rewards.
Jennifer Murillo | TrustRadius Reviewer

Screenshots

Pricing Details

SAP Litmos

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP SuccessFactors

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SAP Litmos
8.8
SAP SuccessFactors
6.3

Likelihood to Renew

SAP Litmos
9.4
SAP SuccessFactors
2.7

Usability

SAP Litmos
8.8
SAP SuccessFactors
2.7

Reliability and Availability

SAP Litmos
7.4
SAP SuccessFactors

Performance

SAP Litmos
8.1
SAP SuccessFactors

Support Rating

SAP Litmos
7.4
SAP SuccessFactors
6.1

Online Training

SAP Litmos
SAP SuccessFactors
8.0

Implementation Rating

SAP Litmos
8.7
SAP SuccessFactors
3.6

Scalability

SAP Litmos
8.2
SAP SuccessFactors

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