What users are saying about
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81 Ratings

SAP Litmos

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81 Ratings
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Score 8.5 out of 100
203 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

SAP Litmos

As an LMS it is intuitive and has a user-friendly design for both the learner and the administrator, making it accessible for almost all learners. It was designed for learning predominantly so it's great for hosting content such as SCORM packages, videos, documents etc - but improved focus on using it as both a comms and community platform, as is becoming increasingly required within the L&D space, would be advantageous as the news and discussion forums are a bit underwhelming. But it's not its core purpose, so that's understandable. The sheer volume of integrations and features that just keep coming, keeps its appeal and allows us to keep evolving the learner experience.
Ben Calderbank | TrustRadius Reviewer

SAP SuccessFactors

Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

SAP Litmos
7.5
SAP SuccessFactors
Course authoring
SAP Litmos
6.5
SAP SuccessFactors
Course catalog or library
SAP Litmos
7.7
SAP SuccessFactors
Player/Portal
SAP Litmos
8.0
SAP SuccessFactors
Learning content
SAP Litmos
8.0
SAP SuccessFactors
Mobile friendly
SAP Litmos
7.6
SAP SuccessFactors
Progress tracking & certifications
SAP Litmos
8.0
SAP SuccessFactors
Assignments
SAP Litmos
7.1
SAP SuccessFactors
Compliance management
SAP Litmos
8.3
SAP SuccessFactors
Learning administration
SAP Litmos
8.0
SAP SuccessFactors
Learning reporting & analytics
SAP Litmos
6.5
SAP SuccessFactors
Social learning
SAP Litmos
7.0
SAP SuccessFactors

Human Resource Management

SAP Litmos
SAP SuccessFactors
7.9
Employee demographic data
SAP Litmos
SAP SuccessFactors
7.3
Employment history
SAP Litmos
SAP SuccessFactors
8.2
Job profiles and administration
SAP Litmos
SAP SuccessFactors
7.3
Workflow for transfers, promotions, pay raises, etc.
SAP Litmos
SAP SuccessFactors
7.5
Organizational charting
SAP Litmos
SAP SuccessFactors
8.5
Organization and location management
SAP Litmos
SAP SuccessFactors
8.5
Compliance data (COBRA, OSHA, etc.)
SAP Litmos
SAP SuccessFactors
8.1

Payroll Management

SAP Litmos
SAP SuccessFactors
8.3
Pay calculation
SAP Litmos
SAP SuccessFactors
8.4
Support for external payroll vendors
SAP Litmos
SAP SuccessFactors
7.8
Off-cycle/On-Demand payment
SAP Litmos
SAP SuccessFactors
10.0
Benefit plan administration
SAP Litmos
SAP SuccessFactors
8.2
Direct deposit files
SAP Litmos
SAP SuccessFactors
8.1
Salary revision and increment management
SAP Litmos
SAP SuccessFactors
8.2
Reimbursement management
SAP Litmos
SAP SuccessFactors
7.4

Leave and Attendance Management

SAP Litmos
SAP SuccessFactors
8.8
Approval workflow
SAP Litmos
SAP SuccessFactors
9.2
Balance details
SAP Litmos
SAP SuccessFactors
8.8
Annual carry-forward and encashment
SAP Litmos
SAP SuccessFactors
8.6

Employee Self Service

SAP Litmos
SAP SuccessFactors
8.3
View and generate pay and benefit information
SAP Litmos
SAP SuccessFactors
8.3
Update personal information
SAP Litmos
SAP SuccessFactors
8.3
View company policy documentation
SAP Litmos
SAP SuccessFactors
8.1
Employee recognition
SAP Litmos
SAP SuccessFactors
8.1
View job history
SAP Litmos
SAP SuccessFactors
8.7

Asset Management

SAP Litmos
SAP SuccessFactors
7.5
Tracking of all physical assets
SAP Litmos
SAP SuccessFactors
7.5

HR Reporting

SAP Litmos
SAP SuccessFactors
6.6
Report builder
SAP Litmos
SAP SuccessFactors
6.7
Pre-built reports
SAP Litmos
SAP SuccessFactors
6.3
Ability to combine HR data with external data
SAP Litmos
SAP SuccessFactors
6.7

Onboarding

SAP Litmos
SAP SuccessFactors
7.6
New hire portal
SAP Litmos
SAP SuccessFactors
7.7
Manager tracking tools
SAP Litmos
SAP SuccessFactors
7.1

Performance and Goals

SAP Litmos
SAP SuccessFactors
8.2
Corporate goal setting
SAP Litmos
SAP SuccessFactors
8.1
Individual goal setting
SAP Litmos
SAP SuccessFactors
8.4
Line-of sight-visibility
SAP Litmos
SAP SuccessFactors
8.2
Performance tracking
SAP Litmos
SAP SuccessFactors
8.1

Performance Management

SAP Litmos
SAP SuccessFactors
8.3
Performance plans
SAP Litmos
SAP SuccessFactors
8.1
Performance improvement plans
SAP Litmos
SAP SuccessFactors
7.9
Review status tracking
SAP Litmos
SAP SuccessFactors
8.7
Review reminders
SAP Litmos
SAP SuccessFactors
8.2
Multiple review frequency
SAP Litmos
SAP SuccessFactors
8.7

Succession Planning

SAP Litmos
SAP SuccessFactors
8.2
Create succession plans/pools
SAP Litmos
SAP SuccessFactors
8.3
Candidate ranking
SAP Litmos
SAP SuccessFactors
7.9
Candidate search
SAP Litmos
SAP SuccessFactors
8.4
Candidate development
SAP Litmos
SAP SuccessFactors
8.2

Recruiting / ATS

SAP Litmos
SAP SuccessFactors
5.8
Job Requisition Management
SAP Litmos
SAP SuccessFactors
7.3
Company Website Posting
SAP Litmos
SAP SuccessFactors
7.5
Publish to Social Media
SAP Litmos
SAP SuccessFactors
6.9
Job Search Site Posting
SAP Litmos
SAP SuccessFactors
7.3
Duplicate Candidate Prevention
SAP Litmos
SAP SuccessFactors
6.9
Applicant Tracking
SAP Litmos
SAP SuccessFactors
7.4
Notifications and Alerts
SAP Litmos
SAP SuccessFactors
7.5

Pros

SAP Litmos

  • Reporting- SAP Litmos allows customized and automated reporting features that will help with identifying learner trends and patterns
  • Customized Dashboards- Allows learners to see the progress, task reminders and completed achievements
  • Course Library - Offers a robust library of courses to meet the constant needs of your organization.
  • Adding course content that reflect the current time- For example Litmos readiness academy to reflect on maintaining a productive work environment during a Pandemic
  • Accessibility-training can be accessed from mobile devices on the go and a user can exit a training and pick up right where they left off without losing progress.
Summer Alphonso | TrustRadius Reviewer

SAP SuccessFactors

  • Assignment Profile: This is an automated way of assigning courses and activities to users (through user interface configuration or through data feed synchronization).
  • Plateau Reports Designer: A client tool to customize the reports in SAP SuccessFactors Learning, widely used by most of the large organizations.
  • BizX integration: It's a SuccessFactors Business Execution (BizX) platform to connect the talent management and human resource management. It has a comprehensive view of the organization's resources skills, expertise, experience, and competency, etc.
  • Domain, Domain Restrictions and Roles: This is mainly to create an organizational structure and to provide the needed security permissions.
  • Integration with Jam, Skype and WebEx, etc.
Anonymous | TrustRadius Reviewer

Cons

SAP Litmos

  • Searching for teams is a challenge, as we have to enter the entire name (or know exactly how it starts), since all our locations start with Harvest of _________, it means having to type that and not just the unique indicator that would be in the blank.
  • Some reporting capability could be improved, as it only provides the latest iteration of something rather than historical data.
  • Ability to view/print an organization structure with Litmos is still a challenge.
Valerie Marsh | TrustRadius Reviewer

SAP SuccessFactors

  • The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
  • The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
  • You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.
Adam Kasten, PHR | TrustRadius Reviewer

Likelihood to Renew

SAP Litmos

SAP Litmos 9.5
Based on 3 answers
For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
Nick Saunders | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 7.0
Based on 12 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
Anonymous | TrustRadius Reviewer

Usability

SAP Litmos

SAP Litmos 7.6
Based on 34 answers
I think overall usability is good to great. The user and admin interface is customizable and very easy to use. Litmos does release new features every quarter and it definitely enhances and builds value for the product. Our Company uses the Litmos system extensively, probably more than the majority of Litmos clients. With feature releases, we tend to notice bugs but they are quick to fix the major ones.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 8.0
Based on 2 answers
To develop all objectivity of researches.
Anton Smorodin | TrustRadius Reviewer

Support Rating

SAP Litmos

SAP Litmos 7.3
Based on 5 answers
The knowledgebase is very generic, so beyond some basic, "this is how you use Litmos", I am not super impressed with the self-service options for troubleshooting issues or finding best practices from peers. Getting a response from specialists also takes a great deal of effort. The initial ticket is almost never where my answer comes from, so I have to wait on the escalation to take place, and usually that goes to an account specialist. Once I get that, there is usually a back and forth before we agree on what the issue is. Service is always courteous, but not efficient. I am never sure where my ticket stands with regard to escalation/processing, so I have to inquire. Service tickets and service are not a clean process right now, at least not for me. Nothing like it was during our implementation.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 6.6
Based on 21 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
Anonymous | TrustRadius Reviewer

Implementation Rating

SAP Litmos

SAP Litmos 7.8
Based on 33 answers
I was not part of the purchasing process, however, I was a part of the implementation of Litmos and part of the training of how to work with Litmos. I am also the person who contacts customer service and billing.
Paola Cedeno | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Alternatives Considered

SAP Litmos

Each one of the other products reviewed had one or more required features missing. A big feature that most other LMS's didn't have was a native iOS or Android application; or if there was a mobile application, it was quite frankly difficult to use and unintuitive. The Litmos Applications worked relatively well, were simple to use and enabled us to complete all of our necessary requirements. Other features that the competition struggled with was training material compatibility; Litmos allowed for SCORM or Tin Can, videos, PowerPoint, PDFs, etc. where other programs didn't allow us to add many of these formats.
Brett Citrowske | TrustRadius Reviewer

SAP SuccessFactors

As a whole, SuccessFactors is tough to beat. It's at its best when all of the modules are working together. There are few competitors that offer the full talent suite.Individually, the quality of the modules can vary. The performance and goal management modules perform well but the recruiting one significantly lags its competitors. The recruiting world has seen a lot of advances in technology over the last few years but these have yet to trickle down into the SuccessFactors module.
Anonymous | TrustRadius Reviewer

Return on Investment

SAP Litmos

  • The reporting we are able to extract from Litmos is amazing and has saved us tons of man hours.
  • SAP Litmos is extremely user friendly and our associates like logging in because of this.
  • The limitations of the assignment feature has had an impact on the Operations Training Team and the system administrator because of the removal and the assignment functionality.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

  • Visibility to the organization was an immediate impact and socialized the value of the product immediately.
  • A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
  • Consolidating performance to pay outputs reduced time in some manual audit processes.
Tony Deblauwe | TrustRadius Reviewer

Screenshots

Pricing Details

SAP Litmos

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP SuccessFactors

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

SAP Litmos
8.8
SAP SuccessFactors
7.1

Likelihood to Renew

SAP Litmos
9.5
SAP SuccessFactors
7.0

Usability

SAP Litmos
7.6
SAP SuccessFactors
8.0

Support Rating

SAP Litmos
7.3
SAP SuccessFactors
6.6

Online Training

SAP Litmos
SAP SuccessFactors
8.0

Implementation Rating

SAP Litmos
7.8
SAP SuccessFactors

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