What users are saying about

Spredfast

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Top Rated
106 Ratings

Spredfast

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
106 Ratings
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Score 8 out of 101
11 Ratings
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Score 8.5 out of 101

Add comparison

Likelihood to Recommend

Spredfast

If you're looking for ways to visualize your data or content, the experience is a fantastic tool. We haven't used any of the other tools so I can't speak for those.
Nikki Harmon profile photo

GaggleAMP Amplify

Suitable for any sharing of company, partner or industry posts with your associates to engage with on their own socials networks. Nice way to make sure everyone is on message.

Less appropriate with small orgs.
No photo available

Feature Rating Comparison

Listening/monitoring

Spredfast
7.6
GaggleAMP Amplify
Boolean keyword searches
Spredfast
8.7
GaggleAMP Amplify
Filtering out noise/spam
Spredfast
7.3
GaggleAMP Amplify
Sentiment analysis
Spredfast
6.3
GaggleAMP Amplify
Broad channel coverage
Spredfast
8.0
GaggleAMP Amplify

Publishing

Spredfast
7.7
GaggleAMP Amplify
Content planning and scheduling
Spredfast
8.8
GaggleAMP Amplify
Audience targeting
Spredfast
7.8
GaggleAMP Amplify
Content optimization
Spredfast
5.0
GaggleAMP Amplify
Workflow management
Spredfast
9.0
GaggleAMP Amplify

Engagement

Spredfast
8.0
GaggleAMP Amplify
Automated routing and prioritization
Spredfast
8.1
GaggleAMP Amplify
Customer interaction histories
Spredfast
8.0
GaggleAMP Amplify
Bulk actions
Spredfast
7.8
GaggleAMP Amplify

Marketing

Spredfast
7.5
GaggleAMP Amplify
Lead generation
Spredfast
6.6
GaggleAMP Amplify
Content marketing
Spredfast
8.1
GaggleAMP Amplify
Paid media management
Spredfast
7.1
GaggleAMP Amplify
Campaigns and promotions
Spredfast
8.1
GaggleAMP Amplify

Channel coverage/integration

Spredfast
8.0
GaggleAMP Amplify
Twitter
Spredfast
9.6
GaggleAMP Amplify
Facebook
Spredfast
9.4
GaggleAMP Amplify
LinkedIn
Spredfast
7.5
GaggleAMP Amplify
Google+
Spredfast
7.7
GaggleAMP Amplify
Instagram
Spredfast
7.9
GaggleAMP Amplify
Pinterest
Spredfast
6.7
GaggleAMP Amplify
YouTube
Spredfast
7.5
GaggleAMP Amplify

Reporting/analytics

Spredfast
8.2
GaggleAMP Amplify
Campaign success analytics
Spredfast
8.0
GaggleAMP Amplify
Real-time tracking
Spredfast
8.5
GaggleAMP Amplify
Competitor analysis
Spredfast
7.9
GaggleAMP Amplify

Account management

Spredfast
7.6
GaggleAMP Amplify
Role-based user permissions & privileges
Spredfast
8.2
GaggleAMP Amplify
Mobile access
Spredfast
7.0
GaggleAMP Amplify

Pros

  • The interface is pretty intuitive and easy to use.
  • There are so many great visualizations available in Experiences that we're continually finding new uses.
  • The team at Spredfast is super responsive and great about educating/training us on the tools or giving advice on specific activations we're trying to execute.
Nikki Harmon profile photo
  • GaggleAMP offers a 2-week trial to see if it resonates with the company.
  • With a click, you can share content that appears organic.
  • It easily integrates with social platforms such as Facebook, Twitter, and LinkedIn.
Dustin Hovey profile photo

Cons

  • While for the most part, we're enjoying using Experiences we have had several bugs or glitches. We've had instances where we couldn't link products to our content and other times when the streams weren't being pulled or showing up within the interface. These inconsistencies do make it a little worrisome when we have something needing to go live immediately and aren't always sure if it will work as it should.
Nikki Harmon profile photo
  • Admins need to unlock the capability for regular users to modify and edit amplified messages.
  • The licensing model may not work for many small businesses.
  • Users can't augment the posts with their own images.
Dustin Hovey profile photo

Likelihood to Renew

Spredfast8.2
Based on 31 answers
At the company that uses Spredfast, I don't make the purchasing decisions, so our Spredfast contract will undoubtedly be renewed. However, I also manage another company's social media presence, and I do make the purchasing decisions there. When transitioning them away from Hootsuite, I didn't even consider Spredfast because I don't like their UI or calendar features. Instead, I purchased the tool SproutSocial, which has a much better UI, is more intuitive, and incorporates social CRM features. SproutSocial easily tracks mentions of your company name and brand keywords, then funnels them into one integrated inbox. Spredfast insists on separating things into "streams", and doesn't really allow you to funnel social mentions to customer service or sales teams
Christina Hadly profile photo
GaggleAMP Amplify10.0
Based on 1 answer
Customer service has been good. It's easy to use. It's cost effective. It's a good way to expand your social presence and get your employees more vested in branding the company without spending a ton of money. There are bells and whistles that may be good for other users. I just haven't had the time to use them
No photo available

Usability

Spredfast8.1
Based on 24 answers
This is another area showing an opportunity for improvement. The User Interface is not that great for someone who is not extremely familiar with the tool. Jumping in is somewhat intimidating. But their services department provides great training.
No photo available
No score
No answers yet
No answers on this topic

Reliability and Availability

Spredfast10.0
Based on 11 answers
I've always found Spredfast to be incredibly responsive.
No photo available
No score
No answers yet
No answers on this topic

Performance

Spredfast9.0
Based on 7 answers
The pages load quickly and reports generate almost instantaneously
Garrett Estrada profile photo
No score
No answers yet
No answers on this topic

Support

Spredfast8.9
Based on 26 answers
The support staff is always available and when there is more time or information needed they do not hesitate to advise and update you as soon as possible, whether it be via email and/ or a courtesy call. They are a proactive support staff as each encounter I have had, a member of the staff would advise of additional avenues for research and data reporting in regards to Intelligence.
Latasha Howard profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Spredfast8.9
Based on 7 answers
Great, onsite training that facilitated lots of higher-level business conversations
No photo available
No score
No answers yet
No answers on this topic

Online Training

Spredfast7.9
Based on 7 answers
it is important to note that my perspective is not necessarily common - I'm a geek/nerd/poweruser in general, so I found the online resources to be more than adequate (and often very aesthetically pleasing, too). That said, a less "geeky" person might struggle a bit.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Spredfast9.0
Based on 24 answers
We had a very complex integration process considering the size, and we switched companies half way through as well. Everything went smoothly each time, carefully thought out and helpful.
Joey Buskirk profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Gregory Tan profile photo
We looked at the product that LinkedIn offers but it was way more expensive and didn’t have near the features.
No photo available

Scalability

Spredfast8.4
Based on 18 answers
I give this a solid 10, because Spredfast has so many features and only continues to add to their platform.
Joey Buskirk profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Improved customer support response time, increase lead generation, workforce productivity gains.
No photo available
  • It’s cheap for the ease and the features offered. GaggleAMP does have a report that shows how much money they are supposedly saving you but that amount is pretty subjective IMO.
No photo available

Pricing Details

Spredfast

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Spredfast More Information

GaggleAMP Amplify

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

GaggleAMP Amplify More Information