IP PBX Systems

Best IP PBX Systems include:

3CX, Cisco VoIP PBX, Sangoma Asterisk, Sangoma Switchvox, FreePBX, Yeastar P-Series PBX System, Grandstream UCM series IP PBXs, OmniPCX Enterprise Communications Server, PBXact and NEC UNIVERGE SV Series.

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PBXact
0 reviews

PBXact is based on FreePBX, and iscommercially supported by Sangoma’s in-house support staff, and its software is controlled by Sangoma engineers dedicated to ensuring performance. The PBXact phone system is designed for advanced deployments where the installation environment requires…

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NEC UNIVERGE SV Series

NEC offers the UNIVERGE SV Series of IP PBX appliances, with different models designed for SMBs, and larger enterprises.

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CenturyLink Hosted VoIP

CenturyLink® Hosted VoIP delivers advanced call management, enables mobility, and supports hybrid SIP configurations. CenturyLink was recently recognized by Frost & Sullivan with the 2018 Growth Excellence Leadership award for VoIP and SIP services​. With PBX features and…

Learn More About IP PBX Systems

What are IP PBX Systems?

A PBX (Private Branch Exchange) is a telephone switching system that manages ingoing and outgoing phone calls for a company's personnel. An IP PBX does this and also switches calls through Voice over IP (VoIP).

PBX systems are essential for businesses that take many calls and require call transferring. IP PBX can be implemented on premise for businesses that want complete control over them, or implemented in the cloud for businesses that want a cheaper, easier to implement solution.

IP PBX solutions also often include additional features for telephony, including shared voicemail and custom extensions, this can make them a valuable tool for any business that wants more feature rich telephony.

IP PBX System Features

IP PBX Systems share the following identifiable features:

  • VoIP technology
  • Private Branch Exchange (PBX) internal network
  • Multiple phones connected to network
  • Secure internet connection for placing calls
  • Voice messaging
  • Conference calls
  • Call transfers
  • Least-cost routing for outgoing calls
  • Call history reporting
  • Extension numbers
  • Shared voicemail
  • Direct Inward Dialing (DID)

IP PBX System Comparison

When comparing IP PBX Systems, consider the following factors:

  1. Hosted vs. On-Premise System: Hosted IP PBX Systems are stored in the cloud and maintained by the vendor. On-premise IP PBX Systems have higher upfront costs and involve more IT maintenance.
  2. Hardware: Hosted IP PBX Systems only need a secure internet connection and an IP phone to make calls. Businesses that use an on-premise IP PBX System will need to purchase more equipment.
  3. Company Size: IP PBX Systems are beneficial for companies of all sizes. However, the cost of an IP PBX System is largely determined by the number of employees.

IP PBX System Price

The price of an IP PBX System largely depends on the number of users and IT infrastructure. Hosted IP PBX vendors typically charge a monthly or annual fee per user. The price of a Hosted IP PBX System starts as low as $15/user/month. On-premise IP PBX Systems require a one-time fee per user, which can range from $500/user to $1,000/user.

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Frequently Asked Questions

What is the difference between hosted and on-premise IP PBX Systems?

Hosted IP PBX Systems are cloud-based and maintained by the vendor. On-premise IP PBX Systems are installed directly at office locations.

What are the benefits of using an IP PBX System?

IP PBX Systems are scalable and can be used to place calls from multiple locations. They are also more cost-effective than traditional phone lines.

What is the best IP PBX System?

The IP PBX System with the most reviews on TrustRadius is 3CX, which is recommended for small to medium-sized businesses. Sangoma Asterisk is another IP PBX System with positive reviews for affordability.

How much does an IP PBX System cost?

The price of a Hosted IP PBX System starts as low as $15/user/month. On-premise IP PBX Systems require a one-time fee per user, which can range from $500/user to $1,000/user.